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Hilton Hotel Basingstoke

Basingstoke, Hampshire

(25)
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Reviews (25)

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4.5/5

25 customer reviews

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9 July 2018

Very nice hotel. Only bad point I can think of is that because of the layout it can be a long walk from the entrance to your room. The room was to a very good standard. The breakfast was amazing quality with a great selection. The staff were very helpful and friendly. The Gym was an ok size and very well equipped. The restaurant is reasonably priced. We ate before arriving but next time we stay here we will definitely make use of the restaurant for evening meal. Location wise there are plenty of takeaways nearby and a couple of supermarkets a short drive away. Would definitely stay again and definitely recommend. More...

Reviewed on Google Maps

20 June 2018

Fantastic service at check-in and housekeeping.
Good gym... Nice food. Price for bar was a little expensive but a nice new refurb.
One thing to note was we left a pair of "new" trainers belonging to my son that was never found in the room? Other wise great
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Reviewed on Google Maps

6 June 2018

Great hotel. Very friendly staff. They even have an electric car charger that does all 3 types on connections run by polar/chargemaster. Great foresight.

Reviewed on Google Maps

3 June 2018

Absolutely stunning a wonderful fantastic place to stay so clean so friendly. We have stayed many times at the Hampshire Court Hotel but decided to give the Crowne Plaza a try. Needless to say we should never be returning to the Hampshire Court Hotel again. In all my years of travelling up and down the country and staying in hotels I have never been to one that has had such cleanliness search friendly staff and is so inviting and accommodating to guests. Both staff and management should be extremely proud of themselves for the way that they run this hotel. I simply cannot give it high enough praise my stay here was faultless with the hotel itself going above and beyond any other hotel service. The rooms are spacious clean the food is amazing the decor is outstanding, there is every facility that you could ever need, I would even go as far to say it's even better than staying in one's own home. Thank you Crowne Plaza for a fantastic stay in room 171. More...

Reviewed on Google Maps

6 May 2018

Only stopped to use the EV charger, but in the time it took to drink my very tasty chai latte I'd purchased at the hotel (which I drank in the comfortable lounge area) my car was fully charged. Very relaxing experience.

Reviewed on Google Maps

22 April 2018

Car had broken down and had 2 kids with us both under 10. Management and staff both very hospitable. Gave us complementary room to stay so kids could rest. Went above and beyond to make us feel welcome and comfortable. Great work and thanks General manager Vinay Malhotra and staff. More...

Reviewed on Google Maps

14 April 2018

If could rate higher I would, staff are amazing and friendly especially with little kids, food is tasty and breakfast is brilliant because it offers contenental, full English, fruit, cereals and even yoghurt. If you are a highly respected member you get to go in the club lounge which offers board games, drinks and snacks all free. If you are not, don't worry because everything else is accessible. I have stayed at many crown plazas and hotels but this is different. It feels more homely and welcoming. If you need to stay around this area, in my opinion this is the place for you. More...

Reviewed on Google Maps

11 April 2018

Very good hotel. Rooms are quite comfortable. Breakfast is very good. Only con is the frequency of public transport to get to city centre

Reviewed on Google Maps

7 April 2018

Booked a last minute dinner on Friday night when all other restaurants in Basingstoke appeared fully booked. The restaurant here was not busy so I felt apprehensive. But dinner was an excellent surprise. More...

Reviewed on Google Maps

3 April 2018

We just stayed at Easter weekend , myself ,my partner ,his parents (both late 70s and one in a wheel chair ) and our 5 years old grandson . we had an amazing time the hotel was immaculate not a thing out if place , beautifully decorated and spotlessly clean , we visited Legoland and the marwell zoo it's ideally situated for visiting places , only two mins away from Basingstoke centre which has a shopping centre , we were supposed to come home on Sunday but had such an amazing time we booked an extra night , the breakfast was lovely and plenty of choice , the staff were all very friendly and helpful nothing a problem , I would highly recommend this hotel we will definitely be back , we stayed in rooms 133 and 134. More...

Reviewed on Google Maps

15 February 2018

Lovely staffs. Good rooms.. One thing missing is happening neighborhood

Reviewed on Google Maps

13 February 2018

Really good hotel and service. All appears recently refurbished. Staff very helpful

Reviewed on Google Maps

1 February 2018

Very friendly and helpful staff, nice room but a bit small and cold, excellent shower and breakfast, sauna too small and steam room not working

Reviewed on Google Maps

1 February 2018

Getting better after the refurbishment. Sauna and Steam not as expected. Too small Sauna and Steam Room for the size of the hotel. Good size rooms. Comfortable bed. Lots of Parking Spaces. Overall happy with the place. Will book again. More...

Reviewed on Google Maps

26 January 2018

I'm told the ground floor rooms are renovated. I stayed at the second floor. It wasn't bad, except for the noise from the road. The shower wasn't that great either. Decent breakfast. Good drinks. Never have lunch or dinner, but dishes looks good. More...

Reviewed on Google Maps

18 January 2018

Nice hotel. 1st floor was remodeled, I stayed in the 2nd floor, still with old room. Good enough for the region. Quite and nice to sleep.

Reviewed on Google Maps

29 December 2017

A really nice hotel. Clean comfortable modern. Helpful friendly staff excellent breakfast.

Reviewed on Google Maps

30 November 2017

Good location for a stop to charge your electric car
In the main car park there is a rapid charger on the Polar network giving around 35 kW output. A quick meal for two was £30.00 with drinks, and after an hour the car was fully charged. Much nicer than Fleet... More...

Reviewed on Google Maps

3 October 2017

Staff absolutely polite and professional. Very attentive and nothing was too much for them. Room was a bit dated but served it's purpose perfectly. Could do with a higher pressure shower but that didn't ruin our stay. More...

Reviewed on Google Maps

1 October 2017

Suffering some start up pains after a complete make over. Staff was extremely responsive and friendly. Andre at the front desk was GREAT !

Rooms are well designed and comfortable. Heat / cooling, shower, amenities, housekeeping all good. Definitely worth the value.

Halls need make ober next.

Will definitely return next business trip.
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Reviewed on Google Maps

17 September 2017

We stayed here for 1 night in a family room with our 2 children (6 & 3) inbetween a 2 day visit to Paulton Park. It was a pleasure from start to finish. The room was lovely, the food was delicious, the variety at breakfast was outstanding and the kids loved the pancake maker! The best part about it were the staff, they were a pleasure. Every single person we came across were polite and friendly and couldn't do enough for us!! I can't say a bad thing about it! I would 100% recommend this hotel to anyone. Thank you for a lovely stay! More...

Reviewed on Google Maps

27 August 2017

Read trip advisor was unsure and expecting the worse but it was a great place to stay . Rooms comfortable and clean. With a great breakfast. Really great place to stay would come back. Thanks More...

Reviewed on Google Maps

22 August 2017

It was good but some things could be better. Like toilets didn't flush and the smell was not pleasant. But great

Reviewed on Google Maps

19 August 2017

Refurbished rooms lovely and excellent value although out air con didn't work. Breakfast buffet had a good selection and was delicious. Staff very helpful. Child friendly. We enjoyed a pleasant stay. More...

Reviewed on Google Maps

20 June 2017

it was in the middle of refurbishment when i stayed here which meant there was no toilet when using the bar....but i am sure that was just a short-term thing. Other then that it was a perfectly located hotel and seemed to give you a lot for the money that it cost for a night. Would definitely stay here again if i was in the area. More...

Reviewed on Google Maps