Norwich, Norfolk
Friendly, professional help to safeguard your loved ones’ futures. As we grow older our priorities and circumstances change: people get married, children can arrive, relationships break down and our financial positions alter over time. Through all these life stages we want to be assured that those we care about are protected.
Show more
63 customer reviews
Heather Watson
Very good. I store my will and others papers with them ,So they are always safe. Very nice people.
Reviewed on Google Maps
Paul Ludlow
Very professional company to deal with.
Reviewed on Google Maps
Trisha Garrard
Heritage held my mothers will.then my fathers. They helped my brother and I when the will had to be acted upon. Dominic helped and could not have been more helpful and kind. Well worth using .
Reviewed on Google Maps
Rob Stone
Easy parking
Reviewed on Google Maps
Daniel Nerini
Heritage Will Writers is a fantastic organisation, and not only is everyone there kind, approachable and generally lovely, they also care about their customers and their local community. I would thoroughly recommend them to anyone who is looking to get their house in order and make sure their lovely ones are cared for after you have gone, you will be in very safe hands. More...
Reviewed on Google Maps
Hayley Jane Gerrard
Having put off making a will for a number of years for many reasons, have to say I wish I'd know about Heritage Will Writers earlier. Don't expect it to be cheap - you can go the the Post Office for that, with Heritage Wills we are reassured that what happens in the future has been respectfully taken care of for all parties involved. They've made the whole process painless, understandable and I would wholeheartedly recommend to anyone. More...
Reviewed on Facebook
Bryony Smith
Made a daunting prospect very easy to understand and especially like the fact they assist the executor after the event too! Very reasonable cost and very efficiently done! Totally recommending to all my friends!! Thank you More...
Reviewed on Facebook
Sharon Tame
Highly recommended professional friendly staff very informative ***** Peace of Mind for a small fee
Reviewed on Facebook
Polly Thowra
Very professional but with a friendly feel welcoming receptionist. Advice given has left me happy and reassured that my family and myself are protected for the future. Thank you Mrs.K. long for your help today . Highly recommend Heritage Will Writeres More...
Reviewed on Facebook
Jamie Challenger
Very helpful and super friendly. Never feel nervous even taking into consideration the subject matter.
Reviewed on Google Maps
Stephen Hill
Very professional so far.
Reviewed on Google Maps
SteveF-274
The service was professional, but also friendly.Everything was explained clearly and the notes of guidance were clear.I was very happy with all aspects of the service and would recommend them
Reviewed on Yell
Alan Tooth
A great company with great customer focused values. Easy to talk to about all estate planning needs whilst providing the very best advice. 5 Star rating!
Reviewed on Facebook
Sandra Knight
a first class service for wills, power of attorney and property matters. have had several dealings with them over the years. Top notch.
Reviewed on Facebook
Clair Abrey
Highly recommend Heritage Wills. We've used them for a long time now and their staff have always been extremely professional, informative and friendly. Wouldn't use anyone else!
Reviewed on Google Maps
Robert Brook
We received a Home visit from Lisa this morning to talk us though some amendments to our wills. We found her to be friendly and helpful. Beryl and Robert Brook
Reviewed on Facebook
Clair Abrey
Highly recommend Heritage Wills. We've used them for a long time now and their staff have always been extremely professional, informative and friendly. Made a few changes over the years too and have always felt informed and not pressured. Wouldn't use anyone else! More...
Reviewed on Facebook
Diane Hall
My husband and I used Heritage Wills to ensure that when the time comes all our affairs are in order. They keep abreast of changes in the law which many of us may not be aware of and advise necessary changes. Based in Norfolk, they provided a friendly, professional out of hours, stress free visit to us in Essex! Heritage Will Writers provide safe storage for a minimal annual fee and I believe one maybe two updates a year free of charge. Worth every penny for peace of mind. I would recommend that if you have a Will that was written many years ago (even if it was done by a Solicitor, as my parents was) that you have it reviewed. It may be out of date! More...
Reviewed on Facebook
Rebecca Houston
We've been with Heritage for about 8 years. The consultants are always really friendly and know what they are talking about. We went for the annual storage plan too - this stores your documents for you, plus any other documents you need to keep safe, and you can also amend your will every year if you need to. All adults should have a will and I really recommend Heritage to take care of you. More...
Reviewed on Facebook
Lynn McGarry
Friendly straight forward advice & explanation from Phil, would definitely recommend.
Reviewed on Facebook
Daniel G Jenkins
Excellent service, I have been using heritage for 8 years now and they truly do care for your Interests. I had phill out at 6pm last night and it was a true pleasure speaking with him and completing alterations as requested. The schedules they keep and the way they operate says they keep their customers at the heart of their business. Highly recommend keep up the hard work!.. More...
Reviewed on Facebook
Lynn McGarry
Friendly, informative service. Would definitely recommend.
Reviewed on Google Maps
rebecca Houston
We've been with Heritage for about 8 years. The consultants are always really friendly and know what they are talking about. We went for the annual storage plan too - this stores your documents for you, plus any other documents you need to keep safe, and you can also amend your will every year if you need to. All adults should have a will and I really recommend Heritage to take care of you. More...
Reviewed on Google Maps
Brian Summers
Heritage will writers were very professional, explained everything in detail and made things very clear to understand, I have no hesitation in recommending heritage.
Reviewed on Google Maps
Lynn Merchant
This has been our first time dealing with Heritage and so far to date not very impressed. There has been hardly any communication from anybody there and every time we do hear something, we get told somebody will be in touch and then absolutely nothing.
The last communication we had was from somebody called Tim which was on the 3rd October and even before that I sent an email to Phil Bayliss which was dated 23rd September advising him of some information he wanted and again no email back, not even to confirm that the email had been received and is being dealt with. Heritage have taken £254 from our account on 20th September and we have nothing to show for it. The whole thing didn’t start of right when Phil turned up 10 minutes late to our appointment which was on 12th September, it should have sent alarm bells ringing then.
I just hope we get what we agreed at the appointment and we will never recommend Heritage to anybody
More...
Reply from Heritage Will Writers
Thank you for raising this with us and since you left your comments we hope that we have been able to resolve the issues that you describe.
Alan lawn
Your representative was very knowledgeable he put us very at ease
Angela parkin
John is very knowledgeable and explains everything
In very easy to understand way. Lovely man
N bullock
Very easy and straightforward. And explained in a clear way. Highly recommend
Sandy Chapman
We found Edward to be very clear and helpful. Explained everything really well and was a friendly man. We'd recommend him and the Heritage Will Writers.
Caroline George
Very informative and helpful. Here's to many more years with Heritage.
Julie Parker
Thought the gentleman was excellent. Look forward to receiving the Will etc
Rosalind
Very professional and knowledgeable, and a very efficient service. Would recommend.
Will
Very friendly and efficient service
P A Harwood
Very helpful and knowledgeable. Could not fault his attitude
Evelyn Clynch
They were very informative and friendly. Helped me make the right decisions without pressure
P A Harwood
Very efficient and reassuring, also very helpful
Carl Buttle
Very knowledgable understanding and helpful.
christine jarvis
we thought Edward was very helpful knowledgeable and friendly.
keith purkiss
A good professional service which covered all areas.Clear explanation and answering of questions and advice.Conducted in user friendly manner and now in position to confirm will and property protection,had not addressed issues until recently was able to complete process in confidence and now feel comfortable and relaxed about future
Danny Woods
I found Heritage Wills very easy and professional to deal with, nothing was to much trouble and they explained everything in detail. I would not hesitate to recommend them. More...
Reviewed on Google Maps
Graham Joynes
Informative, friendly and especially! On time. Made the whole process a pleasure.
Geoffrey Sutton
Your man,Phyll explained everything clearly,and put everything in motion,load off my mind to know all was being taken care of.
And a nice guy to chat with!
Barbara Taylor
John Hindmarsh was professional, yet very friendly. He explained everything , and was very patient if we had questions. Totally unhurried.. he definitely put us at ease.
M.Keay
A very friendly and informative service
Glen Ricketts
Their representative was not pushy, explained our options very clearly and clearly stated that we were in complete control of what we agreed to proceed with. Left us very much sure that we had 'done the right thing'. More...
Diane Delaney
We were taken through the process step by step so we fully understood and the person we saw was polite and curtious and patient did not feel rushed, we were recommended by my friend to Heritage Wills.
Ivy Froggatt
We found Heritage Will Wrighterswere informative and straight forward,also patient ,explaining all angles.
Nigel Snitch
Heritage Will Writers sent John Hindmash to visit my parents to assist them in preparing there Wills he explained things very clearly and made my parents feel at ease with everything. And would like to thank him for his professional approach . More...
MrTaylor2014
Very friendly & helpful business who were pleasant to deal with. Went through all my options and nothing was to much trouble - they were very flexible about when they came and visited us. Would not hesitate to recommend.
Reviewed on Yell
R Robey
Very clear advice , not rushed professional service.
Why should our clients choose you?
As well as being members of the IPW
and thereby Trading Standards Institute approved, all of our consultants are professionally trained, and our Will drafters are
STEP qualified. Every year, we engage external, independent auditors to go over every inch of our business to ensure propriety and give our clients extra peace of mind.
Our fixed fee structure helps ensure there are no nasty surprises for you or your loved ones further down the line. To give further peace of mind all clients are safeguarded by our professional indemnity and liability insurance.