gTomson Flgoors

gTomson Flgoors

gTomson Flgoors locationGlasgow, Lanarkshire

(18 Reviews)
gTomson Flgoors Reviews

gTomson Flgoors Reviews

Review of gTomson Flgoors by Ed Fields
5 17/01/2018 Ed Fields

I was delighted with the quality and standard of your work. the workmen showed an excellent work ethic, and could safely be trusted to work in the house alone. The finished job was breath taking would highly recommend!

Review of gTomson Flgoors by Monicka Simpson
5 17/01/2018 Monicka Simpson

Super quick turn around! Very impressed with the result! Guys are hard working and have good attention to detail. Also very flexible in terms of schedule. They even finished earlier than initially planned! Would use the service again, and would definitely recommend!

Review of gTomson Flgoors by Kiki Chan
5 08/01/2018 Kiki Chan

Great product, got a really honest and knowledgeable guy helping us with our order. Not too pushy and none of our questions seemed to be a bother to him. Great advice given. Highly recommended. Our flooring is amazing. Thank you!

Review of gTomson Flgoors by Tanya Robinson
5 08/01/2018 Tanya Robinson

Can't rate this company highly enough! Was recommended them by a friend and wasn't disappointed. The salesman knew exactly what I wanted, was able to answer all my questions but wasn't pushy. My husband has very bad allergies and they provided documentation to show they use class E1 low emmision adhesive in their 'in house' produced engineered flooring. Also great to know I was getting wood from a sustainable source which is really important to me. Highly recommended!

Review of gTomson Flgoors by Mark Frown
5 08/01/2018 Mark Frown

We have been using Thompson flooring for over 5 years now. We always found them highly professional with a good variety of floors in stock. Service is quick & efficient and at the same time their prises are competitive.

Review of gTomson Flgoors by Samuel Garas
1 04/01/2018 Samuel Garas

WITHOUT A DOUBT THE WORST SERVICE I HAVE EVER EXPERIENCED. Thomas and his merry band of terrible workmen held up the renovations of our apartment by over two months! Not only that the finish was awful with patches everywhere and they couldn't even be bothered to clean up after themselves. The other contractors helping us (plumber, electricians) etc. lost work and one nearly walked out on us completely after having to clear up what was left by Thomas's crew. And on top of that Thomas never answered his phone and constantly let us down on every appointment. I WOULD AVOiD THIS COMPANY AT ALL COSTS!

Review of gTomson Flgoors by Mary-Anne Gallo
1 04/12/2017 Mary-Anne Gallo

So glad to see Trustpilot have removed all of Tomson floors fake reviews. This company are taking money and not delivering their product. All online images are fake. They lie to customers. Avoid at all cost. They are currently rebranding as obviously starting to get bad feedback online.

Review of gTomson Flgoors by farzana bobby
5 22/11/2017 farzana bobby

There are a fair few wood flooring shops in Edinburgh but this one stood out to me as the boy (don't remember his name) in the shop knew everything about the wood they sell and was able to answer all my questions, their flooring on display was great and the prices were nothing to moan about.

Review of gTomson Flgoors by Edward B. Powell
5 22/11/2017 Edward B. Powell

Tomson Floors have been brilliant. They brought samples to my home to match my decor. Very straight forward process providing an estimate within 24 hours. The fitters where friendly and very tidy. Good job guys.

Review of gTomson Flgoors by Edmond Wideman
5 22/11/2017 Edmond Wideman

Sent over generous amount of samples and was very helpful throughout the purchase. Very pleased with the quality and value of the engineered boards, having looked at other alternatives. Was surprised to see very few knots even in non-prime range and the installation worked a treat. Free delivery on the chosen date. What more can you ask for?

Review of gTomson Flgoors by Iain Masterton
1 15/11/2017 Iain Masterton

This company has repeatedly failed to install my floor despite being paid in full in advance. The owner offers false promises and is now failing to refund me. I am now taking legal action against them to force them to refund me. Other reputable flooring companies are available in Edinburgh. I would strongly advise avoiding Tomson Floors.

Review of gTomson Flgoors by Robin Firth
1 14/11/2017 Robin Firth

Having been sent high quality samples, I agreed to purchase about 20m2 of chevron flooring from Tomson and paid on 26 September.

Two days the agreed delivery date, Tomas emailed to say there had been a problem with the order and that they could not fulfil it. Despite having told me the day before that it was loaded onto the van for delivery.

Tomas agreed to pay a full refund and 10% compensation for the hassle his company had caused me. Is is now 13 November and this has not materialised and I have no explanation as to why not.

I have called Tomas many times to chase and each time he says he will find out what is going on and get back to me - he never calls back. He has now stopped replying to my messages and I assume I will have to pursue this through the small claims court / my credit card company or whatever else is needed. It sounds like others have had this experience.

Suggest you avoid.

Review of gTomson Flgoors by Mike B
5 09/05/2017 Mike B

A big thanks to Tomas and the team at Tomson Floors. Our new flooring looks great, even better than we had hoped it would. The quality of the finish, the feel of the wood and its overall quality is superb and the installation team did a thoroughly professional job and they were very helpful too which was very much appreciated. Thank you

Review of gTomson Flgoors by Amy wilmy
5 28/03/2017 Amy wilmy

We initially decided to go with Tomson floors because of the positive Google reviews we read and the good news is that it was the correct decision. The work that they do is excellent; they involved us in every step of the process, which was great and kept us very informed. We are very pleased with the high quality of the wood they used and we are really happy with the way our new hallway and reception area looks great and the fitting team were excellent!

Review of gTomson Flgoors by Peter Ottery
1 21/03/2017 Peter Ottery

Beware! We had ordered flooring from Tomson Floors and despite several promises of delivery over a period of months they finally announced they would not be able to deliver.

Phone calls and emails were often not returned. A refund was only made after it was pursued by our credit card's disputed resolution team.


As Tomas has replied I felt I should also add more detail...

As a result of posting this review I have sadly found out that we are not the only ones who have had this treatment! I would encourage other customers to post their real experiences too.

In addition, it's worth noting that alas we did not get refunded twice :) In fact Tomas also offered compensation for all the failed delivery attempts which cost us a lot of money (never mind months of delay). He agreed to this twice but sadly his 'accounts team' are yet to arrange payment :(

Review of gTomson Flgoors by Kayleigh West
5 08/03/2017 Kayleigh West

If you have any reservations about using Tomson Floors I can assure you that you don’t need to worry. We have used them twice now and both times Tomas and his team have been great. The first time was last year when they fitted some parquet chevron flooring in our hall way and carried out some minor restoration on our skirting boards for us. We were so impressed with the work that they did that we’ve just had them fit a new wooden floor in our dining room and it look gorgeous :) The wood is so beautiful, such good quality and beautifully rich in its colour. They really are exceptionally good at what they do and their flooring is fabulous quality.

Review of gTomson Flgoors by William Evans
5 01/03/2017 William Evans

I always prefer to use smaller local businesses than the larger chains which was one of the primary reasons we decided to go with Tomson's for our new conservatory floor. I had planned to do it myself but in the end I decided against it and to be fair it was probably the right decision because I very much doubt that I could have done the job as well as they did, I certainly couldn't have done it so quickly. The install team were a really nice bunch of guys, they really new what they were doing too. Our new engineered wooden floor looks great and the wife and I couldn't be happier with the way it was done. Definitely an A Plus from us.

Review of gTomson Flgoors by David
5 21/11/2016 David

Nice flooring and professional installation service.

gTomson Flgoors

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