Greenfrog Entertainments
Mansfield, Nottinghamshire , Nottinghamshire
(35)
Mansfield, Nottinghamshire , Nottinghamshire
(35)
When it comes to planning a party and having a good time, we've got it covered. We provide and hire many products and services including Mobile DJs, Children's Entertainers and Inflatable & Soft Play across Mansfield, Nottinghamshire, Derbyshire, Chesterfield and surrounding areas.
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35 customer reviews
LAURA
Can’t stress this enough please DO NOT USE…..DJ was 1.5hours late to my sons 10th birthday disco, after ignoring our phone calls while we had a hall full of kids that had come to a ‘disco’ he finally answered after 30mins of being late stating he was 10min away!
Another 40min past and he was still not there, this ruined my sons birthday as he kept asking when the party would start! Once he arrived and set up (another 15-20min this took) he wouldn’t play any of the songs which the kids requested after I specifically stated this when booking and it was actually written on my booking confirmation!! We didn’t receive an apology, I was expecting a phone call the next day but nothing!
After weeks of chasing them after the event I final received an email stating we would receive a partial refund by the following Friday, it’s been weeks now and numerous ignored phone calls and emails and we have not received a refund. This has been raised with trading standards. Such a let down and had a very upset little boy, absolutely ruined his party. This was December we are now in may and we have not had any refund or phone calls
Please read the reviews a few people have stated the same issues with things being late and lack of contact. And the more people I have spoke to the more I hear bad things about Greenfrog! It’s stressful planning a party and wanting it to go right for your kids and this company just adds to the stress.
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Adam
I used green frog as part of a joint 6th birthday party package on Saturday the 26th of November for my son and his best friend.
We hired 2 bouncy castles, one with a slide and one frozen themed, we also booked a disco.
The business asked for the money in advance, once this was paid, it was very hard to get hold of them. The Friday before the party we wanted confirmation of attendance after hearing nothing for a long time. I called the number from the website, this was engaged, I then went to the offices to find a for sale / to let sign outside, I then made the mistake of looking at reviews on Google and started to panic.
Eventually I managed to get hold of someone who claimed they didn’t work for the company but helped them with bouncy castles, they said they were 100% coming which reassured me that they would attend and at least my son would have a bouncy castle for his friends to play on.
We agreed a time of 1:30 to meet and set up as the party began at 2:30, at this point we still didn’t know if a DJ would arrive.
We arrived at the venue at 1:30 as agreed. Green frog didn’t turn up until 2:20 and didn’t fully set up the equipment until 2:50 after all the guests had arrived. To top it off, the bouncy castles had a slight smell of cannabis. It was only at 2:20 did we know that we were going to have a DJ, the situation was that tense that we had to get a back up DJ on standby incase they didn’t come. It was embarrassing.
I don’t make a habit or writing reviews, especially negative ones but I don’t want anyone else going through the stress that I went through. I spoke with Jono and his team about all this in person after the party (Jono I believe is the owner or a point of contact) who said he would feed it back, i’m not sure who he’s feeding it back to as he clearly organises a lot of it. After leaving my number with him, I asked for a call on Monday to talk it through in more detail, unsurprisingly I never received my phone call. Jono if your reading this, feel free to call, you should still have it on the scrap bit of paper you scribbled on 📞
If you’re reading this and you wanting to book entertainment for a party, stay clear of this group. They literally have all the gear but no idea on how to deliver these events and look after customers.
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Laura Billingham
Thankyou again for a fantastic party for our little girls birthday party. A very pleasant and reliable company to hire from. See you next year.
Reviewed on Facebook
Beth O'Neill
Absolutely brilliant entertainment company. We used them for my daughter's 5th birthday and couldn't have asked for anymore. Such good value too. So many parents asked who they were and said how good they were. We'll definitely be using them again More...
Reviewed on Google Maps
Louise Conlon
Very easy to book and excellent, friendly, punctual service. Will definitely use again.
Reviewed on Facebook
Beth O'Neill
we had a brilliant party today with greenfrog entertainment. The kids loved it. Brilliant face painting and disco. couldn't have asked for anything better. Thank you! I'll definetly recommend you to friends and family More...
Reviewed on Facebook
Katie Jepson
Amazing from start to finish!! Would highly recommend to anyone!! We will be using you again �
Reviewed on Facebook
Janet Brudzinski
We were let down at the last minute by a company, we phoned Greenfrog entertainments and a bouncy castle was delivered within half an hour, fantastic service , great guys, and lots of little ones happy, will definitely use again x
Reviewed on Google Maps
Nataly Jane
Fantastic day thanks John x
Reviewed on Facebook
Kiren Johal
Fantastic company. I used them for my sons 4th birthday. We had Stacey doing the face painting she was punctual , friendly and did a great jod and the kids loved her.
I will definitely be using them again and will be recommending them to anyone.
Thanks
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Reviewed on Facebook
Teresa Rigby
We had a great party organised by Green frog. We had the full package and all the kids loved the disco, games and face painting. Really professional service with the team working hard to engage with the children. Thanks! More...
Reviewed on Facebook
Allison Hodgson
Ordered a bouncy castle for my daughters birthday and was really please. Guys that dropped it off were really polite and it's was delivered at our chosen time. We phoned the next morning as we needed to go out and they picked it up within the hour, again very polite. Kids had a great time. We will definitely be using you again thankyou � More...
Reviewed on Facebook
Gemma Stevens
Only got chance but I want to say a massive thank you � for my two boys birthday on the 9th September they was on time delivering and picking up polite and the kids had so much fun of all ages �
Reviewed on Facebook
Gemma Louise
My daughter's second birthday party today, we had the full package, which is really great value for money! These guys really get involved with the kids and have made it a great day for the kids! Will highly recommend and will definitely book again !! That is guys More...
Reviewed on Facebook
Dolly Wyville
Would just like to put out a huge thanks to Greenfrog Entertainments for a fabulous night at my friends 21st birthday party which i recommended them for. Booked Jono and his friendly staff due to seeing him at a regular pub i go to, where he did a great karaoke ( he even was daft enough to let me sing!!) They were very reliable, a real pro team. Great sounds and great lighting!!!!! couldnt wish for more from them. Cheers Greenfrog entertainment, will defo book again and will spread the word to my friends xxxx More...
Reviewed on Facebook
Callum Abbiss
the first time i met jono was at devonshire pub in sutton. what a really nice polite bloke and also the bloke who was with him too. i recommend jono a 5 star. he's the best dj round mansfield. i love his equipment and he's got a fantastic sound system as well. amazing dj. if i had a car i would travel everywhere too get too see him. More...
Reviewed on Facebook
Gemma Eales
Thanks for making our girls birthday party fabulous. Will definitely use again x
Reviewed on Facebook
Anthony Paul Kirk
Attended a party today where the entertainment was outstanding. Would definitely recommend
Reviewed on Facebook
Lisa Youson
Greenfrog did my sons 7th party today, he had the disco and face painting.
It was absolutely amazing ! How they controlled 60 kids and got them all playing the games and behaving themselves I don’t know.
Everyone commented on how brilliant it was.
Thank you so much will definitely be using you again x ���
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Reviewed on Facebook
Kelli Ann Allen
Had these for my engagement party. Had a great range of music to suit everyone's taste at the party. The guys who did it were lovely and friendly. Definitely use them again. Thank you so much. Especially for embarrassing my Fiancé by making him dance :D More...
Reviewed on Facebook
Gemma Sellers
Greenfrog provided a disco for my daughter's 5th birthday party today. The dj was fantastic! He arrived on time, was polite, and most importantly entertained the children brilliantly completely taking away the usual stress of children at parties. Thank you!
Reviewed on Facebook
Isabel Cano
Great company used today for my sons 5th birthday party at the towers would recommend and use in future, also Spider-Man we had through you was great he was a lovely man so say thank you to him for me �
Reviewed on Facebook
Melissa Stone
Hired them for my sons first birthday party today, they were on time to set up and pick up, they were polite and the kids loved it!! Thanku �
Reviewed on Facebook
Nicola Brudzinska
Absolute party savers. We were let down by another company and these saved the day and came within half an hour of us calling. Would definitely reccomend them �
Reviewed on Facebook
Andrew Smith
We have just had these for our daughters first birthday and really
Could not ask for any better service WAS AMAZING really really friendly spot on with time really won’t to say a massive thank you guys for looking after us will definitely recommend you and we will definitely use green frog again not use any other now thanks Andy Laura Sadie x
Reviewed on Facebook
Kerry Chesterton
We have used green frog twice and once was for our wedding they are fantastic I would recommend them to anyone �
Reviewed on Facebook
Linzi Dunn
Absolutely fantastic entertainment team! They did our children’s birthday party and gender reveal today at the towers and everyone was so impressed by them! Me and Scott are so pleased with the party, Thank you very much More...
Reviewed on Facebook
Ruth Harwood
I needed a disco for my daughters 11th birthday at short notice & Greenfrog came to the rescue. Jon was so friendly & knew exactly how he could help. On the day they were very professional & the kids loved the disco. I can not praise Greenfrog enough. Thank you! More...
Reviewed on Facebook
Sue Brailsford
Fabulous friendly service thank you john for everything today bouncy castle was very popular the face painter was amazing def recommend you to friends and family
Reviewed on Google Maps
Rebecca Aston
Highly recommend from the second they walked in they entertained the kids , nothing was too much! Highly organised and very patient with the kids they listened to every child and fulfilled their requests. Thankyou so much for making the party amazing. Look forward to booking again ! More...
Reviewed on Google Maps
Scott Higgins
I am The General Manager at The Towers in Mansfield. I have known Jon the owner of Greenfrog entertainments for around two years, I use his company for hire of inflatables, mascots, soft play and all types of entertainment, he is fantastic at what he does and the service he provides is fantastic. He is the best at what he does in the area More...
Reviewed on Google Maps
hazel upton
The children and adult loved it! Certainly kept the girls entertained. Friendly pleasant artist who I would recommend.
Reviewed on Google Maps
Carl Callaghan
Excellent from the booking site to txt and emails reminding me of booking and delivery day. Guys who come on the morning of party was excellent. Quick no mess very professional!Used twice now and will again soon!Thanks again greenfrog! More...
Reviewed on Google Maps
arlene Palmer
Words cannot describe how amazingly good Green Frog are !!!!!! Kept all the children entertain ( and the adults). Everyone said how good you all were. I will definitely be booking my next party with you :) thank you so much for making Chloe's 4th birthday party such a memorable day ;) More...
Reviewed on Google Maps
Rob H
I booked these guys for a birthday party, I got a great package deal, they provided entertainment for all ages, A professional DJ, with karaoke , a bouncy castle to keep the kids happy. They can even provide Face Painters. I'd recommend them to everyone, and I will be using the again ! 10/10 More...
Reviewed on Google Maps
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