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Gasway Services Limited

Hellesdon, Norfolk

(16)
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Reviews (16)

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4.5/5

16 customer reviews

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30 March 2023

The engineer was extremely rude to my very mild mannered daughter in law today. Totally uncalled for and extremely unprofessional

26 April 2019

very pleased with all gasway services did when in stalling my central heating also respecting my home also my self i wouldnt hesitate in recomomending Gasway great company Thank you Pat Iddon ipswich

Reviewed on Google Maps

26 April 2019

Have installed a smart thermostat and it works with my google mini. I didn't even know this sort of thing was possible! The future is now.

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26 April 2019

Always found them very helpful kind and prompt.

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27 December 2018

I'm so happy that Steve attended The Maids Head Hotel yesterday, He was professional and clearly knew what he was doing. For us this is the way forward with a great partnership. Thanks again Steve More...

Reviewed on Google Maps

18 June 2018

Have had our boiler covered with Gasway for over 5 years now and have been very happy. Ours is an old boiler and we have had a couple of times where the engineers have been called out to fix it and they do so in a quick and efficient manor and have always fixed the problem. The engineers are polite and knowledgeable and we like the fact that we get a service included every year and no call out charge. Totally recommend Gasway. More...

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21 May 2018

Very happy with service received under Platinum cover plan for several years now and even happier with recent replacement boiler in all aspects (from quotation to installation). Would highly recommend compared to national alternatives. More...

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19 May 2018

WE HAVE RECEIVED CONSISTENTLY PROMPT, EFFECIENT AND FRIENDLY SERVICE FROM GASWAY, BUT I DO NOT LIKE BEING ASKED TO SING THEIR PRAISES AND WILL NOT DO SO AGAIN. I WILL HOWEVER RECOMMEND THEM TO OTHERS SEEKING SUCH A SERVICE. More...

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18 May 2018

I have used Gasway for many years, both as a landlord and in my own home. I highly recommend them for servicing, maintenance and boiler installation. There have some very experienced engineers, who are excellent at working out a problem. More...

Reviewed on Google Maps

27 April 2018

Great company. Very reliable. Friendly staff and pleasant/competent engineers. Would definitely recommend.

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16 February 2018

great crew ..they looked after like a family. EVEN WHEN A PIPE BURST!!! we enjoyed having them working in the house especially in the coldest week of the year. very, very pleased

Reviewed on Google Maps

14 November 2017

I was surprised to discover that there was no reminder to have my boiler serviced. It was entirely up to me to book an appointment. when the engineer arrived, he was totally professional , he carried out the service very efficiently and explained the whole process to me. He put a cover on the floor and cleared up after him. He gave the boiler a test run to make sure everything was working as it should. I was very happy with what he done and in the way he conducted himself.
However I feel that the annual cost is excessive. I have a relatively high quality ,young boiler which I am told is very unlikely to give any trouble and therefore I feel that the annual cost should be varied according to boiler age and quality.
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14 November 2017

Had a service engineer come and inspect our chimney liner and woodburning stove very polite did a very good job. Then gave some advice on the best way to use it for the best results. You can only put in the review your experience. More...

Reviewed on Google Maps

14 November 2017

I first used this company when I had a boiler emergency... it started pouring with water and I was very paranoid as my 1year old sleeps in the same room as the boiler. I rang British gas, and another local gas company who were unable to help or get to me quickly as it was late on a weekend. I tried Gasway and they were really helpful. They couldn't get there straight away but helped me stop the leak over the phone to prevent any more damage and came 1st thing the following morning. Since then I have signed up to their boiler insurance scheme which also includes an annual boiler service for extra piece of mind. I've always had the same friendly engineer come out and nothing is too much trouble. I would definitely recommend Gasway to anyone in need of assistance, I have now been a customer for nearly 2 years and feel their service is excellent. More...

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14 November 2017

I have always found that my Gasway Platinum Maintenance Contract gives me fast and effective service every time. It's great value too. A "must have" in the winter months! Friendly, helpful, skilled Engineers who always go the extra mile. Recommended! More...

Reviewed on Google Maps

14 November 2017

I had to call them out recently as I arrived home on a Saturday to discover a problem with the boiler which left me with no heat or hot water. Despite it being late afternoon, I was able to speak to someone and fix an appointment for the Monday. I had a text to say when they were on their way. The engineer was very thorough and determined to check the whole issue was resolved rather than just get it going for the time being. It was all covered by my policy. I would definitely recommend them. More...

Reviewed on Google Maps