Absolutely fantastic! Jon and his colleagues can not do enough to help you, really going out of their way to help you out. Our computers are now running better than new! You will be sorting all our 20 odd computers out one by one from now on More...
Well this is a life saver!
Jon is absolutely brilliant. My Toshiba laptop came down with a broken plastic hinge, and the screen case started to split open - he fixed both issues and returned my laptop after a thorough cleaning too in the same day ! Not to mention he's very friendly with great manners - 100% recommended. More...
Brought my laptop in twice to fix hinge/casing issues.Both times Jon fixed my laptop in a few days at really good prices.
Brilliant - fast and good value for money.Resurrecting my 2012 Macbook Pro, replacing the magnetic drive to a solid state drive. Thank you Jon
I just can say one word “wow”. I have heard many say customer service is the core of their business but Dr Jonathan Frost is by far the best and really live and breathe it. I came to Sheffield and needed to do presentation in a meeting. I forget my laptop charger at home, my battery was critically low. I tried many shops, but all in vain. Luckily I called Jonathan, and initially it went on voice mail. After a few minutes not only I got a return call, he understood my problem and he ask me to come a mango bean coffee shop. He bought a bunch of charger to see which one fit. I was really a happy customer and can praise enough. If you are in Sheffield and need some help regarding IT support or laser cutting, call this guy and I can bet you won’t be disappointed. Thanks so much Jonathan. Keep up the good work!! More...
I have used Jon's company for many years now and have always been entirely satisfied with the advice and service he provides. I tell anyone I know who has computer problems or who needs advice on computer issues that they can't go wrong in contacting Jon of Fix My PC. net More...
my computer was very slow, but with the addition of a SSD upgrade it is working great
Excellent service. Always at the end of the phone and whatever problem I have had, help and advice is always succesfully given. Thank you.
Cheeper than most places quick turnaround to
Great experience, Jon kindly helped me move files to a secure disk to avoid loss and advised on a plan of action. Couldn’t recommend more.
Incredibly quickly repaired my laptop at an affordable price, John was even kind enough to trek up to Sheffield on a Saturday afternoon through wind and rain to return it! Very efficient, very friendly.
I highly recommend a Solid State Drive upgrade if you are operating on an aging hard disk drive. Jon and Micheal took care of it within the day (with prior notice). The cost is not great and it will boost your productivity and save you a frozen hard drive later down the line. It's the kind of thing you can attempt yourself but better to let the experts take care of it. This is the second SSD upgrade they have done for me. The one before last was problematic as the old drive was on its way out but they managed to save the day! More...
Great customer service!
I am very very grateful to this place, including John who personally helped me. Being a student I was in need of a laptop for coursework however my laptop had been water damaged and I had no real means of a replacement. John very generously allowed me to use a backup laptop they had in store, without which my coursework would not have been completed. John has been very knowledgeable, generous and patient. I highly recommend this place and will definitely be going back if I have any future computer issues. Thank you! More...
Review coming a bit late but definitely deserving. Dropped a bottle of water onto my laptop keyboard, laptop fizzled and blacked out, thought it was well and truly dead. Brought to Fix My Pic the very next day and they put a lot of time and effort into fixing it. Now back alive, and has been working absolutely fine since. 5 stars. More...
Jon helped with an external hard drive which had stopped working after a house move. Solved problem quickly, was friendly and helpful with advice!
Amazing organisation that was quick to respond and offered a value added service. They really are terrific, and ethical, people who are wanting to help your business improve.
Great staff really lovely helpful people. .got me out of a few fixes.
Fast quality service for a fair price.
Great and quick service - very knowledgeable and solved what we wanted easily. Would use again!
Very lovely people, very lovely service :)
Fantastic speedy service with friendly, responsive staff, who not only fixed my pc problem but made me feel instantly welcomed and supported. Great job - carry on!
I am extremely grateful that I chose this place! A man named Micheal helped me fix my desktop after having months or struggles with it myself. Everything went smoothly and I am over the moon with the result and the price! I 100% recommend them as they went above and beyond my expectations. More...
Wonderful! My laptop malfunctioned the first week of postgrad and I walked in at the end of the day and they repaired it quickly and efficiently! I'll definitely go back for any future issues and would definitely recommend! More...
lovely blokes and fixed my pc within 20 mins. Can't ask for more than that
Worked with and had massive help from members of this company. Very friendly and consistent in fixing a large variety of issues.
A really great team. I needed to update my drive from 500 GB to 1 TB and the guys did a great job at a reasonable price! If I ever have any computer issues these would be the guys to choose! A big thanks to John! More...
Very good and professional service and friendly atiitude
Brilliant, friendly and efficient service - would highly recommend!!!
Saved my data , very grateful
Cannot recommend more highly. Very friendly and helpful, fixed my driver problem in less than 24 hours and did it for a bargain price. Top notch
As an IT professional, I rarely need to seek external help with computer problems. In this case a hardware fault had me stumped. The Fix-My-PC team did a great job of diagnosing and fixing the problem. Friendly and helpful - I have no reservation in recommending them to anyone with computer problems. More...
Friendly reassuring response when I phoned in despair that my PC had crashed. Speedy repair and top tips on avoiding future problems, all at a very reasonable price. Plus some general business-building advice thrown in for consideration. Above and beyond service that I will be using again. More...
Brilliant! Quick fix, fair price and exceptionally friendly. Spilled water over my laptop and had it back the same day. Meanwhile they've even borrowed me another one.
Jon is great. Full stop. Always available, incredibly helpful to the point selflessness! Case in point - something weird happened to my laptop, couldn't open "word", icons gone all strange, called Jon at 18:45 and he resolved the issue within seconds and this is not the first time he's done this for me either!! Got a computer problem - call Fix-My-PC pronto. Can't recommend highly enough. More...
These guys have sorted a number of problems for us over the last few years, they are always quick and get results; today we had another issue (networking) - I phoned up, they were on it straightaway and once again came up with the solution. I have never found anyone else to resolve PC issues in such a competent, friendly and responsive way. Thoroughly recommend. More...
Took my laptop here after a water damage incident, which they initially thought to only have damaged my keyboard. After replacing my keyboard for a very reasonable cost and also installing a much needed anti-virus on my system without prompting; my laptop continued to play up. When I returned to them they we're all extremely friendly and helpful, they even greeted me by name as soon as I walked in! They explained that there was a software issue and was able to correct it quickly and effectively. Would highly recommend their services, they go above and beyond for their customers and explain computer issues using vocabulary that I can understand. More...
Had issues getting a new PC up and running and after a week of struggle, they fixed my issue within an hour. By the end of the day I had a fully functioning computer. Brilliant Service and very respectful More...
Execellent, efficient service and price. Had a broken screen fixed in no time!
Fixed my laptop within an hour. Great staff and service.
I cannot recommend Fix-My -PC enough! My computer stopped working on the Sunday afternoon and they had delivered it back to me by Monday morning in full working order. They are quick, professional and accessible. Would definitely use them again. More...
Great customer service, knew exactly what needed to be done, with very fast service.
Brilliant, efficient service. Computer fault fixed within minutes at an extremely good cost. I thoroughly recommend this company.
Excellent service (always) fast, efficient and very helpful, I would not use anyone else, unless l had to. Price very reasonable. Thank you.
Excellent service, went in with a broken Chromebook and they were very knowledgeable. They fixed it quickly and efficiently. I would highly recommend them for anyone in Sheffield looking to get their computer fixed. More...
Excellent friendly and helpful service. Not only helped sort the problem with my laptop after an unfortunate run in with a drink, but gave me some useful extra tips for keeping it safe and running.
Really recommended. Great, skillful and friendly staff. But you still need to pay some certain of ammount even they can't repair it at all in my case. A little bit down compared to some 'No Fix No Fee' from other shop. More...
Duncan KT Roche
Excellent and friendly service. Managed to recover all my files from a severely broken mac. Were understanding of the urgency of my issue and it was solved for a reasonable price. Jon and the boys were also friendly and happy to explain anything that I was curious about.I will return if I ever have any issues with my computer in the future. More...
Jon was really helpful in sorting out my laptop remotely. He installed Team Viewer on my computer several years ago and it's proved invaluable for getting a quick fix. Jon is always very professional and his prices are very reasonable. Will continue to use his company in the future. More...
Great staff, very friendly. Went there for a problem with my charger, they fixed it very quickly and also noticed a problem with my screen and fixed that as well. I will definitely go back there if I have another issue. More...
Brilliant service, would recommend to a friend any day
The issue was solved efficiently!! I got my laptop back within 3 hrs. Excellent service, friendly staffs & reasonable price.
Prompt and friendly service.
Checked my computer and diagnosed the problem, charged very little for it. Recommended
I took an old laptop in that I had previously been told the hard drive was corrupted and the data unrecoverable to John and his team in the hope that I could recover some a few very important files. Suffice to say John had my files back by the end of that same day! Fantastic service. More...
Jon and The Gang is a living and breathing anti-thesis of IT People. Very personal, very approachable, without the hint of proverbial nerdy/geeky awkwardness...Quick, efficient and bloody reasonable in pricing. Could't recommend them any more than that :DSebRotherham More...
All members of the team were great with my nightmare computer! It had horrid memory issues to the extent that it was almost unusable. I thought I was going to have to get rid of it, however they managed to salvage it. Now it works better than ever! I will be returning when something inevitably goes wrong on one of my other devices. More...
Really friendly fast and efficient service. Will definitely recommend to friends. Cheers
Had an issue recently with my PC when there was a new Windows update. I rang them, took my PC in, and got it back the next day, all fixed! And at a very affordable price. Excellent service. Thank you. More...
I apparently had a dinosaur of an external hard drive. It forgot how to play nice and no longer worked - When I had a deadline to get some documents from it. A trip to the open friendly offices of Jonathon and Fix-My-PC and he retrieved all the data and put it on a shiny new much smaller external hard drive. I am a total technophobe and the help and assistance I got from Jon and his team was professional, explained in a way I understood and very speedy. I will return no doubt. More...
Jon resloved the issue I had on the laptop with seconds. Can't recommend highly enough - been using Fix-My-PC for years as they're easy to get hold of, deal with the problem effciently and are great value. Don't go anywhere else
Really excellent, efficient, patient and friendly service at a fair price. I would recommend them to anyone.
Excellent. Trustworthy, reasonably- priced for all tasks. Quick to respond and offer help when needed.Pleasant and honest employees. Modern business methods e.g. payments. Really good communications - e-mail to describe problem, if known, telephone no "Menu" to wade through. A very efficient, reliable, well-run business which offers customer satisfaction ata reasonable price. Work completed competently. Would not use anyone else. More...
Used this company twice, both times was very satisfied. Quick professional work at a good price
John has helped us with straight forward advice and corrective measures for my son's desktop pc.Any problem big or small then John will fix it
I found Jon's straightforward approach to be efficient and pragmatic when he was able to perform the spring cleaning payment option on my laptop. I was especially pleased that he chose to work with me even though I'm in the U.S. (of A) and he's in the U.K., and the way he responded to the limitations of my internet/tech savvy, which is really saying a lot since I can't figure out my skype and have never tried whatsapp. He identified a virus, restored my ability to use my Microsoft Office, cleaned up my registry, showed me how to find answers on my own, and gave me instructions to do a system restore, which I had done before but failed to follow up with anti-virus. Now I'm doing a bit better, and feel real good about my exchange with fix-my-pc. I had to call my bank to authorize the method of payment with my visa card, and that was it. Done and Done. I hope I don't have to call Jon again, well, actually I used facebook since my phone plan doesn't include int'l, but if I ever do, I will do so in confidence and trust. More...
Jon and his team are so good. They manage not to patronise those of us who are admittedly faint but pursuing in terms of technology, and even achieve explanations in plain everyday language! They are clearly very enthusiastic about their work and the computers which surround them, and do everything they can to give a rapid service. Prices are very reasonable, in my opinion. There is parking available at their premises. More...
Great service. Best I've ever found for computer/IT problems and services.
A life saver! Jon sorted my problem out on the day. He provided helpful reassurance on the phone and let me pop to his new premises there and then where he was able to sort out my problem. He was very calm when I was in a panic! I have used Fix-My-Pc.net several times (inlcuding on New Years Eve on one occasion!) and the charges are really reasonable. I wouldn't hesitate to recommend.,A life saver - again! Jon sorted my problem out on the day. He provided helpful reassurance on the phone and let me pop to his new premises there and then where he was able to sort out my problem. He was very calm when I was in a panic! I have used Fix-My-Pc.net several times (including on New Years Eve on one occasion!) with problems such as laptop not turning on, lost charger (Maplins were unable to sort this) and a slow laptop. The charges are really reasonable. I wouldn't hesitate to recommend. More...
Great, old fashioned, service. Jon clearly cares about his customers satisfaction. It felt as though I got the royal treatment! I wouldn't go anywhere else from now on. More...
Friendly and knowledgeable service at a good price, fully rectified the problems with my laptop. Thanks!
Fast, efficient, high quality service. Best I've ever used.
I have known this guy for over 10 yrs. His service is really out of this world. Prompt, efficient, timely and patient. He is available all hours for that critical moment when your machine lets you down. This is the only service that I can recommend without any hesitation. Simply the best. More...
Extremely good service - fixed my laptop keyboard on two separate occasions. Friendly, fast and at a great price. Would definitely use them again, highly recommend.
Excellent service. Very knowledgeable and price to fix very reasonable. We will be using for all our work PC's and laptops from now on. Thoroughly recommend!
Johns very knowledgable and helpful, very professional service, would highly recommend to anyone.
Absolutely brilliant personable service. Have used Jon on a number of occasions and he's never let me down
Great to finally find a fantastic computer repair service. Fixed my laptop keyboard on 2 separate occasions when i thought it was terminal. Friendly and very reasonably priced. More...
First rate service, good advice, reasonable price. Couldn't ask for more. Definitely recommend!
I am writing this review on my laptop which i have just collected after repair,Fix-My-Pc.Net are a friendly and very professional outfit, and i would have no problem in recommending family and friends to use there services.
Excellent service, great value definitely recommend.Thank you
Got exactly what we wanted brilliant after sales service Thank you
Excellent service would highly recommend Thank you
called them in a panic and they was fantastic, really friendly and helpful, very technical speech which went over my head for the most part but the fact I am leaving this message means they fixed my almost dead laptop. Huge thank you.
My laptop hard drive died. They very quickly reinstalled all of the drivers etc onto a new hard drive and got my laptop up and running again very quickly with no fuss and all of my data was intact. Highly recommended - great service and really reasonably priced. More...
Excellent - courteous, speedy, knowledgable, pragmatic and reasonably priced. Could have wasted many, many hours trying to figure out a solution to my dying PC on my own and no doubt failing miserably but very glad I decided to take it straight to John. He even helped provide me with some material for my assignment! Thanks!! More...
Fix my PC are friendly, practical and they get the job done. Data recovery, general housekeeping and a voice on the line when you feel like throwing your PC through the window!!Highly recommended!
The guys picked-up, fixed and dropped-off my laptop with a smashed screen efficiently and for a lower price than any other quote I received. Couldn't recommend them more. Brilliant work guys, thanks a lot! More...
I need my computer for work and it died on me, that sucks, but these boys got it up and running super quick.Very reasonably priced and OVER THE PHONE. best service out there.
Knowledgeable guys and brilliant service. Will definitely use again. 5 stars
Repair/Upgrade for MacMini. Efficient, speedy and professional service from the initial enquiry to collection of the repaired computer. Good communication and advice throughout. Competitive prices. Would use again and recommend to others. More...
Crashed my half days work through my own fault. Made 999 call to Jon who took the still running PC into his emergency room, talked with Michael, and saved my precious baby document from the depths of the laptop in about 5 minutes.Thanks.
Fast, friendly service at a very competitive price. I particularly appreciated their willingness to go the extra mile.
Fantastic service, fixed my PC in a matter of hours, even on a Sunday at no extra charge. Very reasonable price too, will recommend to anyone who ever asks!
Quick and efficient, competitive pricing and very friendly. Would recommend them and use them again.
Fantastic service, simple, efficient. Spot on
Very prompt service - a home visit within 30 minutes - and sorted my printer problem. Lots of good advice too. What a bonus to have someone so reliable on hand for an amateur like me. Highly recommended to anyone in Sheffield. Thank you. More...
Had a problem with my laptop so took it round, it was fixed in half an hour. Very friendly and informative, I will definitely be using them again.
Had a major problem with a PC - blown up HDD, SSD and DVD Drive. Took it round, Jon diagnosed the problem quickly and discussed a plan of action. He rang the next day to say it was ready to pick up. He'd ordered and replaced all of the drives, reinstalled windows and all of the relevant drivers and cabled up the PC within about 28 hours. On top of that his charges were much lower than we were expecting. All in all a friendly, fast and highly competent service - I would recommend every time. More...
Jon and his team have always responded immediately to my enquiries and have invariably solved whatever problem it was that was giving me difficulties. I cannot recommend them too highly to anyone who wants prompt, efficient and indeed invaluable help with their PC problems. More...
Fantastic service, reccomend everyone to use this company
Amazing service, definitely recommend! Has fixed numerous laptops for me and my family
got name from Which. Came and collected my computer for service, within 24 hrs back and running better than before. Gave clear instructions and left a sheet of useful information. Had a problem with my printer after an email a phone call and talked though problem, up and running. Very helpful and willing, will use again. More...
Every time i have needed any kind of PC support, Fix my pc have been to my rescue, they fix, service and support me efficiantly and in a cost effective manner.. I would have no issues in recommending the services to all of my friends, family and business colleagues.Brilliant..! More...