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Exclusive Airports

Exclusive Airports locationNorth West London, Greater London, London

Exclusive Airports contact details

Exclusive Airports Details

Reviews:

(Based on 0 Reviews)

Sales Telephone:

+44 0203 004 5032
Exclusive Airports Company Description

About Exclusive Airports

London taxi and private hire minicab with up to £10.00 Discount on online credit/debit booking - 25 Years Experience in Public Transfer - More than 14500 Real Customers Feedback - Specialises in Airport Transfers: Heathrow, Gatwick, Stansted, Luton & City Airport. Also provide to and from anywhere in London, UK.

Exclusive Airports Reviews

Exclusive Airports Reviews


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Exclusive Airports


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Yelp Reviews

Review of Exclusive Airports
5 months ago

The two stars this company has are far too generous. This place is a scam. Beware and do not book with them. We booked 3 different trips with them 1). We...

April G.
Review of Exclusive Airports
1 year ago

I used Exclusive Airports flying in and out of London. My experience being picked up at Gatwick was not pleasant - the driver was late, calling customer...

Aymie R.
Google Reviews of Exclusive Airports

Google Reviews

Review of Exclusive Airports by Pink Passport
4 weeks ago

Have used this company many times over the past 5 years. They provide good, reliable, courteous, timely service and their prices are very reasonable. Would definitely recommend them.

Pink Passport
Review of Exclusive Airports by Caroline Wadke
2 months ago

If you book a pickup from the airport, just keep in mind that even though they may ask you when you're supposed to land/what time you want to be picked up, they do require your flight number and will dispatch a driver based on what time the airport says your flight landed.

I put my arrival time down as 7:00am so my driver would be there by 7:30. My flight was meant to land at 6:25 but I wanted to have plenty of time for customs.

Well my flight landed about 20 minutes early. However, there was a medical emergency during the flight and waiting for the paramedics delayed deplaning for 20 minutes. I switched on my phone at that point.

I then had to wait in line for customs for over an hour. I got 2 voicemails during that time (which I would later find out were from Exclusive Airports) but couldn't even make a call to check them as my phone network was not working.

I got to the terminal at 7:35, falsely thinking I still had plenty of time to find my driver. After 25 minutes of walking around the terminal and trying to use my phone I finally found a pay phone and got ahold of Exclusive Airports. I was then informed my driver had left at 7:30. They saw my flight landed early and sent him early and he had been waiting for an hour. I had to pay the 'no-show' to have him come back.

The driver was very friendly and courteous and the car was clean and comfortable. The ride itself was very pleasant. It was just a very stressful morning because of the confusion.

Caroline Wadke
Review of Exclusive Airports by Jamie Stevenson
2 months ago

Flawed company with poor customer service. Avoid.
Allowed me to book a Saloon transfer for 2 golf bags online; when I phoned to confirm collection time, THEY realised that maybe 2 golf bags wouldn't fit - even though it allowed me to confirm the booking with them.
It was £20 to upgrade, which I didn't agree with, so asked for a cancellation. They charged me £7 to cancel a £70 booking. Even though they were at fault. Trying to discuss this issue with the staff is astoundingly annoying.
Use one of the many other companies available.

Jamie Stevenson
Review of Exclusive Airports by Kayla Debono
2 months ago

I have used exclusive airports three times now, two out of the three times the driver has arrived 1 and a half hours late. however i cant blame the drivers for this as the company sends them the pickup details at the same time the plane lands, therfore the drivers arrives late instead of being there when the plane is scheduled to arrive.
When i called the company to ask where the driver was and explained that this had happened to me before they did not offer any refunds or discounts. They were not helpful or did not seem apologetic.
Will not be using their services again.

Kayla Debono
Review of Exclusive Airports by nagmerrie
1 week ago

Read the T&C's for this company before booking as they take zero responsibility for anything that goes wrong on a trip and have an answer for everything which is "no refund" even if they are in the wrong. They have incompetent drivers, useless staff in their control centres which are based in other countries who hardly speak English and it's impossible to speak to someone in charge on the phone. Avoid them at all costs!!!

nagmerrie
Review of Exclusive Airports by Winni L
5 months ago

When i first started using them , they were good. However, the last 3 times, the cars have arrived very late and i've nearly missed my flight on 2 of those occasions- they have become unreliable! Very disappointing considering i use them twice every week.

Winni L
Review of Exclusive Airports by Caroline Wadke
2 months ago

If you book a pickup from the airport, just keep in mind that even though they may ask you when you're supposed to land/what time you want to be picked up, they do require your flight number and will dispatch a driver based on what time the airport says your flight landed.

I put my arrival time down as 7:00am so my driver would be there by 7:30. My flight was meant to land at 6:25 but I wanted to have plenty of time for customs.

Well my flight landed about 20 minutes early. However, there was a medical emergency during the flight and waiting for the paramedics delayed deplaning for 20 minutes. I switched on my phone at that point.

I then had to wait in line for customs for over an hour. I got 2 voicemails during that time (which I would later find out were from Exclusive Airports) but couldn't even make a call to check them as my phone network was not working.

I got to the terminal at 7:35, falsely thinking I still had plenty of time to find my driver. After 25 minutes of walking around the terminal and trying to use my phone I finally found a pay phone and got ahold of Exclusive Airports. I was then informed my driver had left at 7:30. They saw my flight landed early and sent him early and he had been waiting for an hour. I had to pay the 'no-show' to have him come back.

The driver was very friendly and courteous and the car was clean and comfortable. The ride itself was very pleasant. It was just a very stressful morning because of the confusion.

Caroline Wadke
Review of Exclusive Airports by Jamie Stevenson
2 months ago

Flawed company with poor customer service. Avoid.
Allowed me to book a Saloon transfer for 2 golf bags online; when I phoned to confirm collection time, THEY realised that maybe 2 golf bags wouldn't fit - even though it allowed me to confirm the booking with them.
It was £20 to upgrade, which I didn't agree with, so asked for a cancellation. They charged me £7 to cancel a £70 booking. Even though they were at fault. Trying to discuss this issue with the staff is astoundingly annoying.
Use one of the many other companies available.

Jamie Stevenson
Review of Exclusive Airports by Kayla Debono
2 months ago

I have used exclusive airports three times now, two out of the three times the driver has arrived 1 and a half hours late. however i cant blame the drivers for this as the company sends them the pickup details at the same time the plane lands, therfore the drivers arrives late instead of being there when the plane is scheduled to arrive.
When i called the company to ask where the driver was and explained that this had happened to me before they did not offer any refunds or discounts. They were not helpful or did not seem apologetic.
Will not be using their services again.

Kayla Debono
Review of Exclusive Airports by Pink Passport
4 weeks ago

Have used this company many times over the past 5 years. They provide good, reliable, courteous, timely service and their prices are very reasonable. Would definitely recommend them.

Pink Passport
Review of Exclusive Airports by Erik rios
5 months ago

DONT'T EVER USE THEM! Honestly, DON'T EVER USE THEM!!
I booked an airport pick up. My aunt is 70 years old, does not speak English and this was her first time in the UK.
Passport control took longer than usual. 1 hour later I get a call from the driver to tell me that from that point on extra charge would apply. I said Ok and also decided to call the head office to say that I was Ok, but more importantly to make sure the driver would wait for her.
About 30 minutes later she comes out and he driver had left. No one at any time called me to say that the driver was going to leave! They called me to advise of the extra charge, but not to advise me that the driver would leave!!
I still called Exclusive Airports and they said there was nothing they could do.
I was in a very important meeting and had to sort out my aunt's transfer, who at this point was obviously super distressed!
I later raised a complaint and the absurd response from Exclusive Airports was that I was not entitled to a refund (I had prepaid for the service).
DONT'T EVER USE THEM!! Honestly, DON'T EVER USE THEM!

Erik rios
Review of Exclusive Airports by Joanne Passley
1 year ago

Booked for a return journey....

Outbound journey - prompt collection and arrived safely.

Inbound - driver held up due to lack of parking space but pleasantly surprised with the vehicle, very spacious, comfortable, driver was polite. Happy to take detour to avoid traffic.

Will use this service again, glad that booking included discount and airport parking fees.

Joanne Passley
Review of Exclusive Airports by Winni L
5 months ago

When i first started using them , they were good. However, the last 3 times, the cars have arrived very late and i've nearly missed my flight on 2 of those occasions- they have become unreliable! Very disappointing considering i use them twice every week.

Winni L
Review of Exclusive Airports by Pedro Hernandez
1 year ago

I went with my family on vacations to London, and we used Exclusive Airports two times (Heathrow- London and London-Gawith).
Both cases, drives were professionals & courteous, also I changed, same day, the pick-up time and the helpdesk response was quickly and efficient to adapt it to my requirements.
Really, I recommend this service!!. They are very efficient & easy to book by website.

Pedro Hernandez
Review of Exclusive Airports by louise hart
1 year ago

Used Exclusive Airports for an early morning transfer to Stansted which is always a bit nervewracking worrying about whether the taxi will turn up. They were brilliant. Easy to book, good value, sent me a confirmation email the day before which reassured me they were going to show up. On the day itself, the driver arrived a few minutes early, and was totally unphased by the fact we had slept through the alarm and were running around like headless chickens when he first arrived. He was friendly, helpful and helped make the whole thing easy. Would definitely use again.

louise hart
Exclusive Airports on Google Maps

Exclusive Airports Location

152-154 Coles Green Rd, London NW2 7HD, UK

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