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Exclusive Airports

Exclusive Airports locationNorth West London, Greater London, London

London taxi and private hire minicab with up to £10.00 Discount on online credit/debit booking - 25 Years Experience in Public Transfer - More than 16400 Real Customers Feedback - Specialises in Airport Transfers: Heathrow, Gatwick, Stansted, Luton & City Airport. Also provide to and from anywhere in London, UK.

Exclusive Airports Reviews

Exclusive Airports Reviews


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Exclusive Airports


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Yelp Reviews

Review of Exclusive Airports
2 years ago

I used Exclusive Airports flying in and out of London. My experience being picked up at Gatwick was not pleasant - the driver was late, calling customer...

Aymie R.
Review of Exclusive Airports
10 months ago

The two stars this company has are far too generous. This place is a scam. Beware and do not book with them. We booked 3 different trips with them 1). We...

April G.
Google Reviews of Exclusive Airports

Google Reviews

Review of Exclusive Airports by Marla Estes
5 days ago

Very efficient driver and when our flight landed a little earlier than my scheduled pickup time, he was there in about 15 minutes. We were so early we couldn't check into our rented flat immediately. The driver was kind enough to drive us to a shopping center down the street so that we could wait for the flat to be cleaned. The car was clean and the driver was friendly and cautious while driving. London is a huge, busy city and it was great to have transportation after a very long flight without having to figure out trains and tubes.

Marla Estes
Review of Exclusive Airports by Keith Hepburn
4 days ago

I could not have been more satisfied. We had a 5am departure and 6am arrival at Gatwick and both drivers were polite, courteous and safe with their driving approach. The drivers were dressed smartly and the cars were clean and tidy. Each driver helped with the bags.

They arrived very promptly at collection and the driver was waiting at Gatwick with a name board easy to find.

I narrowed my search down after reading some poor local reviews I found EA online. Whilst i struggled with the pink website it was easy to use and book a specific car. What was useful was we needed a larger car leaving but a smaller car returning, and I could do this all online.

Costs to airports are not cheap, but I feel EA match others on price and service and will use again with confidence.

Keith Hepburn
Review of Exclusive Airports by Sharon Chan
1 month ago

I have been using Exclusive Airports since 2013 and the experience had been reasonable, until an incident happened last week which completely changed my perspective about this company. I booked a taxi and paid online upfront to pick up my cousin from Heathrow, and added a note to request for a diversion to the office (Canary Wharf) I work at so I can hand over the home keys to her. My office is located en route to where I live (West Ferry Road) so I see no reason to pay extra for the diversion. On the morning of my cousin's arrival, we messaged the taxi company for the driver's number plate, they then asked us to pay an extra £10 for the diversion we requested. I then called to speak with a member of staff directly, questioning why they didn't tell me about the additional charge at the time when the booking was made. The staff could not answer my question and kept reiterating I need to pay the fee. I was then put through to speak with her supervisor, the supervisor was confrontational right at the beginning, again kept reiterating that I need to pay the extra charge because I asked for a diversion. He was not able to explain why I was only told about this a few hours before the journey was due, should I have known at the time of booking I would have not added this note on the website and made other arrangements for my cousin to pick up the keys. The supervisor was extremely emotional and angry; and told me it was my fault for adding that note in the first place. At that point I was so disappointed and upset by this situation I told him I will never book taxis via Exclusive Airports as I found their staff rude and unreasonable, the supervisor simply replied one word - "Fine", still asking me to pay the extra. This response confirmed I made the right decision - that this will be the last time I ever book taxi with this company.

Sharon Chan
Review of Exclusive Airports by Sharon Gebhard
1 month ago

I've been using this firm for more than 10 years now and haven't been let down once. Very reliable service and drivers always polite, cars clean and not only do I use them I have also shared their details with friends and neighbours and all my Australian visitors. I'm very happy to recommend them.

Sharon Gebhard
Review of Exclusive Airports by Corey Babka
1 month ago

Was such an easy experience, would use this group again if going to the UK. Drivers were there right on time, and our flight was VERY late thinking we were going to have to pay that extra wait time -- nope! They check the flight status and base it on how long after landing you want them there (we allowed that hour for customs and such). Drivers were both nice, customer service group was also very helpful to help us figure out how many cars we needed (we needed two).

Corey Babka
Review of Exclusive Airports by Ed Mund S
1 month ago

Have used multiple times. Drivers/customer service and notifications are awesome, prompt response and now they you the driver's name and car model/reg number so you know what to expect. Even better you can check real-time where the car is.

Ed Mund S
Review of Exclusive Airports by Robert Crooks
3 weeks ago

Easy booking, clean cars, and efficient service. I've been using Exclusive Airports in and out of Heathrow for several years now and have not once been disappointed. I highly recommend their service!

Robert Crooks
Review of Exclusive Airports by Satej Prabhu
1 month ago

This was cheapest option for me to travel from City Road to Heathrow Terminal 5. Driver (MR KAWSAR AHMED) came right on time. Though there was no parking on road, he accommodated by parking in next lane and walking upto hotel. Car was bigger than I booked. I'll definitely recommend them.

Satej Prabhu
Review of Exclusive Airports by Dudley cloake
2 months ago

We have used Exclusive Airports for at least three years and have always been very happy with the service.The cars have always arrived on time and the drivers are invariably courteous and helpful. All in all excellent value for money and will continue to be our airport taxi service of choice

Dudley cloake
Review of Exclusive Airports by Ali Almahdi
1 month ago

Been using their services for few years. I definitely recommend their service. Very polite drivers and very clean cars.

Ali Almahdi
Review of Exclusive Airports by Aidan Smith
2 months ago

On time, new clean vehicles and polite and courteous drivers. Email to let you know driver is on his way and able to track location too.

Aidan Smith
Review of Exclusive Airports by Aaron Loh
1 month ago

Used then for 3 rides to and fro both Heathrow and Gatwick to central London.. clean cars, courteous drivers and seamless transfers everytime. Bravo!

Aaron Loh
Review of Exclusive Airports by Lundgreen's
1 month ago

Great service. Our driver was friendly and patient considering my two crying toddlers.

Lundgreen's
Review of Exclusive Airports by Caroline Wadke
8 months ago

If you book a pickup from the airport, just keep in mind that even though they may ask you when you're supposed to land/what time you want to be picked up, they do require your flight number and will dispatch a driver based on what time the airport says your flight landed.

I put my arrival time down as 7:00am so my driver would be there by 7:30. My flight was meant to land at 6:25 but I wanted to have plenty of time for customs.

Well my flight landed about 20 minutes early. However, there was a medical emergency during the flight and waiting for the paramedics delayed deplaning for 20 minutes. I switched on my phone at that point.

I then had to wait in line for customs for over an hour. I got 2 voicemails during that time (which I would later find out were from Exclusive Airports) but couldn't even make a call to check them as my phone network was not working.

I got to the terminal at 7:35, falsely thinking I still had plenty of time to find my driver. After 25 minutes of walking around the terminal and trying to use my phone I finally found a pay phone and got ahold of Exclusive Airports. I was then informed my driver had left at 7:30. They saw my flight landed early and sent him early and he had been waiting for an hour. I had to pay the 'no-show' to have him come back.

The driver was very friendly and courteous and the car was clean and comfortable. The ride itself was very pleasant. It was just a very stressful morning because of the confusion.

Caroline Wadke
Review of Exclusive Airports by Pink Passport
6 months ago

Have used this company many times over the past 5 years. They provide good, reliable, courteous, timely service and their prices are very reasonable. Would definitely recommend them.

Pink Passport
Review of Exclusive Airports by Jamie Stevenson
8 months ago

Flawed company with poor customer service. Avoid.
Allowed me to book a Saloon transfer for 2 golf bags online; when I phoned to confirm collection time, THEY realised that maybe 2 golf bags wouldn't fit - even though it allowed me to confirm the booking with them.
It was £20 to upgrade, which I didn't agree with, so asked for a cancellation. They charged me £7 to cancel a £70 booking. Even though they were at fault. Trying to discuss this issue with the staff is astoundingly annoying.
Use one of the many other companies available.

Jamie Stevenson
Review of Exclusive Airports by Kayla Debono
8 months ago

I have used exclusive airports three times now, two out of the three times the driver has arrived 1 and a half hours late. however i cant blame the drivers for this as the company sends them the pickup details at the same time the plane lands, therfore the drivers arrives late instead of being there when the plane is scheduled to arrive.
When i called the company to ask where the driver was and explained that this had happened to me before they did not offer any refunds or discounts. They were not helpful or did not seem apologetic.
Will not be using their services again.

Kayla Debono
Review of Exclusive Airports by nagmerrie
6 months ago

Read the T&C's for this company before booking as they take zero responsibility for anything that goes wrong on a trip and have an answer for everything which is "no refund" even if they are in the wrong. They have incompetent drivers, useless staff in their control centres which are based in other countries who hardly speak English and it's impossible to speak to someone in charge on the phone. Avoid them at all costs!!!

nagmerrie
Review of Exclusive Airports by Winni L
11 months ago

When i first started using them , they were good. However, the last 3 times, the cars have arrived very late and i've nearly missed my flight on 2 of those occasions- they have become unreliable! Very disappointing considering i use them twice every week.

Winni L
Review of Exclusive Airports by Caroline Wadke
8 months ago

If you book a pickup from the airport, just keep in mind that even though they may ask you when you're supposed to land/what time you want to be picked up, they do require your flight number and will dispatch a driver based on what time the airport says your flight landed.

I put my arrival time down as 7:00am so my driver would be there by 7:30. My flight was meant to land at 6:25 but I wanted to have plenty of time for customs.

Well my flight landed about 20 minutes early. However, there was a medical emergency during the flight and waiting for the paramedics delayed deplaning for 20 minutes. I switched on my phone at that point.

I then had to wait in line for customs for over an hour. I got 2 voicemails during that time (which I would later find out were from Exclusive Airports) but couldn't even make a call to check them as my phone network was not working.

I got to the terminal at 7:35, falsely thinking I still had plenty of time to find my driver. After 25 minutes of walking around the terminal and trying to use my phone I finally found a pay phone and got ahold of Exclusive Airports. I was then informed my driver had left at 7:30. They saw my flight landed early and sent him early and he had been waiting for an hour. I had to pay the 'no-show' to have him come back.

The driver was very friendly and courteous and the car was clean and comfortable. The ride itself was very pleasant. It was just a very stressful morning because of the confusion.

Caroline Wadke
Review of Exclusive Airports by Jamie Stevenson
8 months ago

Flawed company with poor customer service. Avoid.
Allowed me to book a Saloon transfer for 2 golf bags online; when I phoned to confirm collection time, THEY realised that maybe 2 golf bags wouldn't fit - even though it allowed me to confirm the booking with them.
It was £20 to upgrade, which I didn't agree with, so asked for a cancellation. They charged me £7 to cancel a £70 booking. Even though they were at fault. Trying to discuss this issue with the staff is astoundingly annoying.
Use one of the many other companies available.

Jamie Stevenson
Review of Exclusive Airports by Kayla Debono
8 months ago

I have used exclusive airports three times now, two out of the three times the driver has arrived 1 and a half hours late. however i cant blame the drivers for this as the company sends them the pickup details at the same time the plane lands, therfore the drivers arrives late instead of being there when the plane is scheduled to arrive.
When i called the company to ask where the driver was and explained that this had happened to me before they did not offer any refunds or discounts. They were not helpful or did not seem apologetic.
Will not be using their services again.

Kayla Debono
Review of Exclusive Airports by Pink Passport
6 months ago

Have used this company many times over the past 5 years. They provide good, reliable, courteous, timely service and their prices are very reasonable. Would definitely recommend them.

Pink Passport
Review of Exclusive Airports by Erik rios
10 months ago

DONT'T EVER USE THEM! Honestly, DON'T EVER USE THEM!!
I booked an airport pick up. My aunt is 70 years old, does not speak English and this was her first time in the UK.
Passport control took longer than usual. 1 hour later I get a call from the driver to tell me that from that point on extra charge would apply. I said Ok and also decided to call the head office to say that I was Ok, but more importantly to make sure the driver would wait for her.
About 30 minutes later she comes out and he driver had left. No one at any time called me to say that the driver was going to leave! They called me to advise of the extra charge, but not to advise me that the driver would leave!!
I still called Exclusive Airports and they said there was nothing they could do.
I was in a very important meeting and had to sort out my aunt's transfer, who at this point was obviously super distressed!
I later raised a complaint and the absurd response from Exclusive Airports was that I was not entitled to a refund (I had prepaid for the service).
DONT'T EVER USE THEM!! Honestly, DON'T EVER USE THEM!

Erik rios
Review of Exclusive Airports by Joanne Passley
1 year ago

Booked for a return journey....

Outbound journey - prompt collection and arrived safely.

Inbound - driver held up due to lack of parking space but pleasantly surprised with the vehicle, very spacious, comfortable, driver was polite. Happy to take detour to avoid traffic.

Will use this service again, glad that booking included discount and airport parking fees.

Joanne Passley
Review of Exclusive Airports by Winni L
11 months ago

When i first started using them , they were good. However, the last 3 times, the cars have arrived very late and i've nearly missed my flight on 2 of those occasions- they have become unreliable! Very disappointing considering i use them twice every week.

Winni L
Review of Exclusive Airports by Pedro Hernandez
1 year ago

I went with my family on vacations to London, and we used Exclusive Airports two times (Heathrow- London and London-Gawith).
Both cases, drives were professionals & courteous, also I changed, same day, the pick-up time and the helpdesk response was quickly and efficient to adapt it to my requirements.
Really, I recommend this service!!. They are very efficient & easy to book by website.

Pedro Hernandez
Review of Exclusive Airports by louise hart
1 year ago

Used Exclusive Airports for an early morning transfer to Stansted which is always a bit nervewracking worrying about whether the taxi will turn up. They were brilliant. Easy to book, good value, sent me a confirmation email the day before which reassured me they were going to show up. On the day itself, the driver arrived a few minutes early, and was totally unphased by the fact we had slept through the alarm and were running around like headless chickens when he first arrived. He was friendly, helpful and helped make the whole thing easy. Would definitely use again.

louise hart
Exclusive Airports on Google Maps

Exclusive Airports Location

152-154 Coles Green Rd, London NW2 7HD, UK

Exclusive Airports on Twitter

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