EBM Ltd
Our unique virtual management saves you money and frees up your time. We manage the day to day, so you can focus on the important things; growing, developing and enjoying your business.
We love to help others and continually invest in professional development and training for our team.
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Call Answering Service
EBM has trialled and tested many VOIP systems to find the perfect combination of usability and quality, to ensure a cost-effective, reliable service.
Using the latest technology, we can allow you to tailor your caller’s experience by customising everything from the caller menu, to the hold and transfer music.
The EBM team is continuously trained to ensure your customers receive accurate and friendly support.
You can monitor the performance of all your calls through a single pane of glass, providing insights into the EBM team's efficiency and handling of all your incoming lines.
We have a wide range of packages available to suit you whatever the size and type of your business, from the decorator wanting us to pick up their booking enquiries, to the large-scale corporation looking for us to manage 1000’s of calls per day.
Transferring your existing landline and mobile number is simple, we can even set you up a brand-new number with EBM.
Take away the hassle of managing calls.
Email and Live Chat Support
EBM has invested heavily in its infrastructure and processes to provide you with the most modern and efficient approach to email and live chat communication management, ensuring smooth handling of your client base and lowering your overall administration costs.
Using our intelligent management system, we can merge all your communication channels to be effectively monitored and serviced by a single team.
The EBM team is continuously trained to ensure your customers receive an accurate response in a fast time frame.
You can monitor the performance of your channels through a single pane of glass, providing insights into the EBM team's efficiency and handling of all your communication traffic
Website Development and Administration
Starting a new development project can be a daunting task for many, they can very quickly run over budget and lose sight of the original purpose of starting the project in the first place.
EBM has years of experience in website specification, development and management.
We pride ourselves on being able to produce cost-effective, and efficient technical solutions to meet the requirements of any business model.
Our in-house team has the capability of drawing up a specification, designing, developing and maintaining your system as well as marketing and improving SEO performance.
Why not move all your technical solutions, including hosting, domains and cloud storage, over to us so you can have peace of mind and reap the cost-saving benefits.
Lean on EBM’s technical team, share your vision with us and let us support you in making your dreams a reality.
Events
EBM has over 25 years of experience in event hosting and management, allowing us to create bespoke solutions for face to face and virtual events that provide both innovative solutions and cost savings.
From initial event planning to ticketing and technical systems setup, through to customer support, on-site management, data collation and analysis. EBM is there to support you from start to finish.
Whether its 10 or 1000’s of attendees, EBM can support you in all aspects of hosting and managing an event, with the ability to stick to tight budgets and drop in and out as and when you need us.
We cater to all types of businesses, from large corporate multi-site blue-chip organisations through to small non-profit organisations and charities.
Let us focus on the management whilst you channel your energy into creating great engaging content for your event.
Social Media Management
EBM provides a number of our clients with social media strategies and support to help them achieve a greater online presence and build up better engagement with their target audience.
We build unique and engaging content based on your company’s objectives. Using carefully chosen demographic and locational data we ensure to reach the target market and capitalise on your market budget spend.
Our in-house team can design, publish and manage all your social communications avoiding the need to employ a full-time social media specialist.
Only pay for the services you require, and not a fixed plan with services you don’t want or need.
Let us drive your social channels whilst you drive your business forward.
#worksmart #gotyourback
Executive Assistance
With over 10 years' experience providing executive assistance to boards and committees, EBM has a breadth of knowledge in providing a quality service as if we were part of your business.
EBM can support you from managing your appointments, through to becoming a trusted partner of your business, providing operational project support.
Working with a range of charities, non-profit organisations and commercial businesses, we can provide services tailored to your operational needs.
Use EBM as your professional PA or additional board member, all for the cost of a basic administrator.
