David was hired to paint some garden fences, and he also painted a small shed and replaced its damaged roof. This extra work on the shed was additional to the original request, and appreciated.
Unfortunately we had a number of reasons to leave a less-than-satisfactory review. David identified quite early on that one fence was too rotten to take on the new paint. He offered to replace that fence (at an agreed additional sum of money). This all sounded reasonable and we agreed. In the meantime, he continued on the other fences. He spent a total of just under three hours and finished about 3 hours before he had originally priced for (i.e. he quoted three quarters of his day-rate, but worked less than three hours). The main fence clearly needed a second coating, and there are still lots of brush marks visible. It was therefore disappointing that he left so quickly. He actually explained he was on to do another job, before spending time with family later. This made me wonder why he had ever quoted for work that would last until 3pm.
David had to cancel the agreed date for the replacement fence. A later date was agreed. He arrived with a different type of fence panel than what he had originally discussed. He had my phone number, yet never thought to discuss it over the phone in advance. We would have preferred the original design. I can't help but feel he opted for one that would fit in his car because his van was not available/roadworthy.
He explained on arrival that he would use some brackets he already had to match the style of another fence in the garden. But we were puzzled as to why the new fence did not have the same quality of finish (or style) as the one he had pointed to earlier. When describing the fence he was working on, he said he thought it was keeping a "rustic" effect. It felt like he had underestimated the job, and didn't want to spend time adding the skirting/brackets. In addition, the posts to which he attached his new fence were not taking the paint. Because of this, i think he tried to pretend the whole look he was going for was "rustic". It is extremely disappointing how bad the posts now look. The paint has not worked, and he should have realised this during his first visit, when the adjoining fence panels were not taking the paint either.
We are now left with a fence that very obviously has posts that don't match.
To add to this, he did not touch up parts of the original paint-work (despite saying he would). He did not even attempt to paint the sides of the posts on the replacement fence. So the front of the posts had a strange part-painted look, and the sides have not been painted at all.
The overall impression we have is that David tried to do things as quickly and cheaply as possible. This is despite me saying that i was happy for the original quote to be raised upwards once he had seen the garden and understood the size of the job. We were not looking for the cheapest/quickest job, but one done properly. Unfortunately we can't say this of David's work.
The positives: David was punctual and arrived on time for both appointments. We appreciated the extra work he provided on the shed (as part of an additional price with repairing the fence).
Peter williamsUsed this pro
It was a dream he was brilliant professional and all good things. The item he was putting together had no instructions !!!!! Whylst l lost the plot he contacted the manafactures the organisation l brought the item from and we waited for over an hour until they emailed us one .he was a jem .not only did he do the jab a brilliant job in the pouring rain. But spent time showing me hoe to deal with it .he was so good ive kept his his number and have used him again well done David
Estella knight WATERSUsed this pro
Dnd handyman services
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