Croydon, Surrey
DMC Canotec works with organisations across the country to manage business processes, saving time, money and resource.
Delivering clever print & copy, scan, archive and document management systems that make your life easier.
135 customer reviews
Joanne Graham
Customer service is A****
Reviewed on TrustPilot
Rebecca
Brilliant and lovely people to work with! If my Printer is down for some reason an engineer will be out the next day to rectify.
Reviewed on TrustPilot
Patricia
We have been a customer of DMC for many years and have always had excellent customer service. I am very happy to recommend them.
Reviewed on TrustPilot
Brenda Houghton
A very friendly and professional company. Val can not do enough to make sure we are happy with their service to us. Top marks!!
Reviewed on TrustPilot
Priti
We have been customers of DMC (formerly BCL) for at least 25 years. They have always guided us in choosing the right photocopiers/printers for our business needs. They take time to understand our business before recommending the equipment. When we have any issues, the service team and the engineers are experienced in helping sort out the problem. Thanks Philip and the team. More...
Reviewed on TrustPilot
Mrs Losty
Very impressed with the customer service we receive from VAL.Phone or Email Excellent.
Reviewed on TrustPilot
Chris Smith
A very efficient company always on hand to help.Pricing always very competitive,and back up service second to none.I would really recommend DMC Canotec
Reviewed on TrustPilot
Salma Paruk
DMC are a great supplier with great service! Thank you Cannon. Salma
Reviewed on TrustPilot
customer
Very pleased with the service we've had from DMC Canotec over many years our account has been running with them. Hope to continue the working relationship for a good many years to come. We highly recommend them!
Reviewed on TrustPilot
Katie Gratton
Dealing with Peter whilst setting up the agreements was very easy and he was also very helpful with our old supplier.Delivery and installation also went very smoothly.
Reviewed on TrustPilot
Alex
Just started here, makes life so much easier when you have a fantastic copier !!
Reviewed on TrustPilot
Fitzgraham Solicitors
We have been a customer of DMC for many years . They are fantastic and customer service is second to none. If an issue ever arises, this is sorted as swiftly as they are able to. Highly recommend.
Reviewed on TrustPilot
Tracey
DMC always delivers great service and value for money. Service is always top class.
Reviewed on TrustPilot
Heather
EXCEEDING OUR EXPECTATIONS IN EVERY WAY. WE HAVE DONE BUSINESS WITH DMC CANOTEC FOR MANY YEARS, WE HAVE FOUND THEM TO BE VERY PROFESSIONAL,EXCELLENT SERVICE.
Reviewed on TrustPilot
Sean
Thanks for a simple and pleasurable installation of equipment, very thorough in setting up and explanations.
Reviewed on TrustPilot
Mary Chadwick
Excellent service! Weve been a customer of DMC for at least 25 yearsGreat quality products, excellent customer service and speedy support service if needed
Reviewed on TrustPilot
Jessica Barwell
Great Service, account manager is very professional and overall satisfied with service.
Reviewed on TrustPilot
Joanne Parsonage
We have been a customer of DMC for many years and we have just ordered a new copier/printer/scanner and will be delivered next week. Fantastic service from Val Keegan. I would have no hesitation in recommending DMC Canotec. More...
Reviewed on TrustPilot
Robert Forster
Really great service. Very fast response when raising faults.
Reviewed on TrustPilot
L Watts
Excellent customer service from sales to engineers, problems always sorted when they arise
Reviewed on TrustPilot
tim farrow
Always great service and support from a friendly team.
Reviewed on TrustPilot
chloe cardwell
Great customer service and are always very efficient should we have any issues with our devices.
Reviewed on TrustPilot
matty d
a fantastic and efficient service!! Pete was very clean and tidy
Reviewed on TrustPilot
Billy Knowles
brilliant product and a great service
Reviewed on TrustPilot
Dan Barclay
Excellent service and communication from Peter Woodthorpe and the printer does everything that we require. Peter explained the options very clearly and has delivered well beyond our expectations. First Class!Dan Barclay
Reviewed on TrustPilot
Stephanie Blackmore
Great, reliable, efficient service, always quick to come to our rescue. Thank you Peter Woodthorpe and team!
Reviewed on TrustPilot
Jo Dare
Professional and friendly service, Peter Woodthorpe and his team were quick to respond to our requests for help in the early stages. Very happy with the printer.
Reviewed on TrustPilot
Fran
Always a good service - our photocopiers have been really reliable so they aren't called on to often but when we need to contact them, they are always able to help. David Bossie is really friendly and helpful - nothing is too much trouble.Radcliffe HS More...
Reviewed on TrustPilot
Juliet Strickland
What a great experience from Peter Woodthorpe at DMC Canotec.So easy straightforward and quick. The machines have made a big difference. Very professional service, Peters so helpful, nothing is to much trouble and really knowledgeable. The installation was smooth and with out a hitch.I would absolutely recommend Canotec and Peter. More...
Reviewed on TrustPilot
Scott Mercer
Received our new copier/printer/scanner, does exactly what is required, great advice on the type of machine needed, excellent customer service and support from all the staff at DMC Canotec.
Reviewed on TrustPilot
Lynn Bayliss
Totally seamless and stress free experience with Canon. The new printer was installed very quickly with no fuss whatsoever. The machine is really easy to use and the quality of the printing produced is excellent.Would not hesitate to use Peter Woodthorpe and Canon again.Well done and thank you. More...
Reviewed on TrustPilot
Alberto Aversano
Great product and service, also thanks to Peter Woodthorpe, who made the process easy and straightforward.
Reviewed on TrustPilot
Ali Pegrum
Excellent friendly service - always happy to support us with our new printers over the phone or in the office. Highly recommend Peter and his team.
Reviewed on TrustPilot
Jayne
I can highly recommend Peter Woodthorpe and his team, they have always been very helpful and efficient.
Reviewed on TrustPilot
Rebecca Lowe
Never experienced any issues with Peter Woodthorpe and his team, always been available and more than happy to help. Excellent service.
Reviewed on TrustPilot
Sheena Cordery
Such great customer service, always happy to help and nothing is ever too much.
Reviewed on TrustPilot
Robert Hann
Excellent customer service and support from all the staff at DMC Canotec throughout our dealings and the process of replacing all of our printers. Peter Woodthorpe's genuine and considered advice at the outset of purchasing the machines and the prompt and smooth implementation thereafter, was nothing short of refreshing. We look forward to ongoing business with the company. More...
Reviewed on TrustPilot
Nikki Hooton
We have received our new photocopier DMC Canotec and it is great. They delivered this and we had a small problem with scanning but they solved the problem quickly and efficiently. Great service and we will recommend to others. More...
Reviewed on TrustPilot
Sean Martin
Great customer service, great response time for issues
Reviewed on TrustPilot
Lloyd at Rubicon
Great company, products, people and service. Well Done.
Reviewed on TrustPilot
Rebecca Bullock
We have had machines from DMC Canotec for a number of years now and have always found them to provide a high level of service - any technical issues are resolved quickly and efficiently (often including a same day site visit), staff are always friendly and helpful, and we are always confident that the machine we have will do what we need it to. Can't fault them at all!
Reviewed on TrustPilot
Carla Tellett
Excellent service, great comms from start to finish, easy to deal with and helpful, made sure that the recomended machine would do what we needed it to, and came and gave us on site training. Have been a customer for many years and the maintenance side has always been fast response. More...
Reviewed on TrustPilot
James Hamilton
The DMC engineers are very good and carry years of product experience, responding in a timely manner. Account management is effective with a very pesonable bunch of folks running the show. The area that falls down for us is around a disparity between solutions that are effectively in partnership with another vendor. Communication can get lost and there is not the technical knowledge of the other party's software for the DMC folks to assist with. Frustrating when our support agreement is one a single supplier. More...
Reviewed on TrustPilot
Kate Marsden
Great ServiceWe have had our machine for a number of years with DMC Canotec, and cannot fault their services, if we had an issue (which is extremely rare) it is dealt with the same day. Great customer service would definitely recommend More...
Reviewed on TrustPilot
Lorraine Mascall
Always a swift response to any issues with a friendly and professional service.
Reviewed on TrustPilot
Andrew
Always quick to respond to any questions, issues and faults usually fixed the same day. Recommended.
Reviewed on TrustPilot
Susan
Toners etc all arrive in plenty of time and service we get from our engineer, Andy, is faultless.
Reviewed on TrustPilot
Jane S
DMC are great! We have had an office printer/scanner through DMC for years, and recently upgraded it with them. They offered advice and assistance way above what we expected. Really happy with the new machine and their staff are really helpful, their responses to issues/questions has been brilliant. More...
Reviewed on TrustPilot
Richard
Excellent customer service and engineering support
Reviewed on TrustPilot
Caroline Rout
Always great service!
Reviewed on TrustPilot