CxM Consulting was set up by Chris Mills in 2001 and has provided business consulting services to clients of all sizes ever since.
Chris is a former 'Big 6' Partner and has also held senior consulting roles at strategy consultants AT Kearney and been UK Managing Director of world-leading customer experience consultancy Strativity and of Dublin-based Vision Consulting, who specialise in improving customer service at strategically-important levels. Chris was also Group MD of Global Visas, which he turned from a loss-making business into an international concern with 12 overseas offices and turnover in excess of £25 million, preparing them for a successful trade sale - primarily based on online sales. At UMT Consulting Chris was instrumental in the development of a software tool which aligned project spend to strategic goals and which was eventually sold to Microsoft.
Chris spent some time in central government as Director of eBusiness at HM Customs where, amongst other things, he was responsible for the introduction of online VAT returns.
More recently Chris has worked with smaller organisations where he feels he can make a significant difference. Using his famous and proven business alignment model he has developed business plans for companies as diverse as educational institutions in Africa and breweries in Scotland. Working with an engineering company in Milton Keynes, he has helped them win a €1million grant and transformed their sales function and manufacturing productivity to the point where they have been nominated for a Queen's Award for Enterprise.
CxM works with any company that has the desire to grow and is willing to discuss engagements of any size, from social media plans to full scale investment proposals; from leadership coaching of owner/managers who just need a mentor or sounding board to detailed organisational development.
Please see Chris' Linked In profile: https://www.linkedin.com/in/chrismillscxm/
On the CxM team is also Natalie, a highly qualified and experienced HR Manager who has worked with Global 1000 companies such as Jardine Group. Our HR offerings - at both strategic and implementational level are designed to fit organisations of all sizes and rooted in best practice developed over many years.
A very well structured approach and never afraid to tell us the truth about what needs to change; Chris and CxM helped us define a new strategy and accompanying business plan and - perhaps more importantly - developed a process to keep it up to date. Always ready with a witty comment too - just a pity he supports Spurs! More...
Chris is the consummate professional. He brings clear insight into every problem, communicates brilliantly and always has a new idea to keep us moving forwards. Throughly recommended