Collection House Ltd

We've used Collection House for a number of years and this year in particular they came up trumps with a debtor of ours who we'd long considered it unlikely would yield anything. The whole debt was paid plus costs! I cannot recommend highly enough John Matthews and his excellent team over in Trowbridge. Always responsive and professional. More...

Reviewed on Google Maps

Absolutely amazing results! Not only is this business extremely easy to deal with & highly effcient but they seem to find ways of recovering debts that I had almost written off as being impossible to recover! I can't recommend their services highly enough & will have no hestitation in using them uin future for any debts I struggle to recover. First class service & keep up the good work. More...

Reviewed on Google Maps

Very pleased with the excellent prompt service that enabled us to recover our outstanding debt.

Reviewed on Google Maps

We have been using Collection House for a couple of years now, Darren, John and the team have been extremely efficient and very professional. We had a few very old (and new) debts that we could not get payment for, as soon as we instructed Collection House we had payment within weeks. We never expected such a quick response, using Collection House has taken the burden of chasing debts away from our Management and staff, which definitely helps. Once we have sent them the information to chase, we know it’s in safe hands. More...

Reviewed on Google Maps

I thought all was lost until John and his team at Collection House intervened. A client was about to disappear owing us £5500. Within two weeks of seeking help we not only received payment in full but also Late Payment Interest.An unexpected outcome. Thank you. Cannot recommend Collection House highly enough. More...

Reviewed on Google Maps

I have worked with the team at Collection House Ltd for many years, and have taken them with me when I have move to a new company. They have always acted professionally, and have managed to resolve all overdue debt issues passed to them. I would not hesitate to recommend Collection House to anyone who has difficulty in getting their customers to pay, or who want a credit control solution. More...

Reviewed on Yell

Collection House have helped me deal with a very difficult customer and are recovering a bad debt. I had written the debt off as being too difficult to recover because of the individual concerned. They have been steadfast in dealing with this for me over a long period of time, more determined than i have come across before. I am very happy to share my positive experience with Collection House in resolving a difficult situation. Running a small business relies on timely payment and bad debts really hurt so i am very grateful how this has been dealt with. It gives confidence to know that you can receive help and so people know they cannot get away with not paying their bill. More...

Reviewed on Yell

We have used Collection House for a number of aged customer debts in order to improve our cashflow and to deal with those who seem reluctant to settle invoices in full. Their service (in terms of responsiveness, quality and approach) and the results obtained have been excellent and we would certainly expect to use Collection House again in future as and when needed. We would very much recommend them More...

Reviewed on Yell

I have been using this company for a few years now. For me the have 100% strike rate

Reviewed on Yell

Very professional and a pleasure to deal with!

Reviewed on Facebook

This was our first experience of having to use a collection agent and it seems we chose well! We had a very bad debt and they swiftly retrieved payment (including penalty charge) which helped to cover our fee to them. Very easy service and wouldn't hesitate to use them again should the situation arise. Thank you John and Team! More...

Reviewed on Google Maps

My company has used Collection House for a few years now when we are fed up of repeatedly calling and emailing debtors with no luck. They are always fast and efficient at getting people who I’d given up on to pay within days! And, they have done so in such a way that our future relationship with the customer has not been tainted. More...

Reviewed on Google Maps

We have been using John, Darren and the Team - The Collection House for a few years now with fantastic results. We just have to send the information to them and they do all the chasing. They also help with tracking down those who have dissappeared. Very professional company and I would recommend them to anyone who is having difficulty delinquent accounts. More...

Reviewed on Google Maps

A. Cooksey & Sons Ltd would recommend this local company, professional and great service from start to finish.

Reviewed on Google Maps

Excellent, professional and personal service from the team at Collections House.They have succeeded in the collection of all debts that we have passed to them.E D & W Bodman Ltd

Reviewed on Yell

John, Richard and the team at Collection House are very knowledgeable on company law and regulations. They have assisted us finding solutions to a number of issues over the years while maintaining Client relationships and are a pleasure to deal with.

Reviewed on Google Maps

I've used Collection House twice for debtor traces. Both times they were able to track the debtor down quickly and provide relevant information about the other occupants of the debtor's house. John Matthews is very easy to deal with - customer focused and proactive. Their charges for this work were also reasonable. I'd certainly use Collection House again if the need arises. More...

Reviewed on Yell

Excellent work from John and his team in retrieving an outstanding debt that I was getting nowhere with.. They were very supportive and productive . once again Thankyou

Reviewed on Google Maps

This was my first time in using The collection house and what a pleasure to do so. John and his team put me at ease and they were always helpful and supportive going through the processWe will continue to use and can highly recommend to anyone considering using John.

Reviewed on Google Maps

I received outstanding service from start to finish, i would not hesitate in recommending them. Valued support from John & Richard not just in helping me collect the debts but also with various other business needs. My only regret is that i did not visit them sooner! Always helpful and friendly and excellent success rate, thank you to you and your team, its always a pleasure to work with you.Paul EdwardsProlec (Director) More...

Reviewed on Google Maps

Collection House is a superb company and has made a big difference to the running of my own company, Gemstage Ltd.Just under a year ago, we were owed a substantial amount of money by three separate clients and with my own efforts to retrieve the debts failing, I decided to give Collection House a ring. Within a short space of time, John and Darren had arranged payment plans with my clients and all three debts were recovered in full, plus late payment fees.John and Darren are both highly professional and also extremely friendly, in all my dealings with them. I use an ever-increasing range of their services from debt collection and reminder letters for overdue invoices through to displaying their logo on my invoices.I am very grateful for all the help and support I have received from Collection House and the peace of mind that they will deal with clients who do not keep up with payments, on my behalf.I cannot recommend or praise this company enough.Ed GiffordDirectorGemstage Ltd More...

Reviewed on Google Maps

First time we have used this company and they have been absolutely FANTASTIC not only did they recover money owed to us that we couldn't manage to get ourselves, they did the work quickly and were very polite and friendly to deal with.

Reviewed on Google Maps

My company have been using Collection House Ltd since September 2014. At this time I was owed a substantial amount of money. During this time I have had the pleasure of dealing with John and his team on a daIly/weekly basis, and Darren especially has helped me maintain a healthy ledger and my company has prospered immensely since instructing them. Whether it is Credit Control, Debt Recovery or Legal services, the level of service and professionalism they provide is second to none, and I can categorically state that our relationship has been built on honesty, commitment and results.I would have no hesitation in recommending Collection House Ltd.Toby BrownManaging Director Martinsell Publishing Company Limited More...

Reviewed on Google Maps

We have been using Collections House for a number of years to recover debts from late paying customers. They have always been very professional and responsive to our requests and I have no hesitation in recommending them.

Reviewed on Google Maps

LSJ Engineering Ltd required the services of Collection House Ltd, and we cannot praise them high enough for the service they provided. We had a substantial amount of money owed to us by a client dating back to November 2017. We had been trying unsuccessfully for several months to obtain the money ourselves and then we were recommended to use Collection House. They immediately used there vast experience and resources and today we received the final payment of the money owed to us. It was not an easy process to obtain the money and there were several set backs, however Collection House informed us at all times exactly what was happening and how they would be dealing with situation. John and his wonderful team kept everything professional but at the same time made us feel comfortable with the actions being taken. It was always explained exactly what was happening and the potential financial cost to us. A truly professional and experienced company, I would not have any hesitation in recommending Collection House Ltd to any business who runs into problems obtaining money owed to them. More...

Reviewed on Google Maps

Excellent Service Provided so helpful and the company keep you updated with any newswould highly recommend to anyone having trouble to retrieve money outstanding

Reviewed on Yell

John and his team do a brilliant job for us and always get a result
Dennis's removals ltd

Reviewed on Google Maps

Fast response and a pleasure to work with in collecting aging accounts receivable.

Reviewed on Yell

I would firstly like to thank collection house for there quick and professional advice. I was waiting for payment for four months from a company which was unwilling to pay there debt, four days later I received full payment from collection house. Absolutely fantastic, would highly recommend and use again.Thanks to all the teamPeststopservices More...

Reviewed on Yell

Garston Veterinary Group have been working with Collection House for 4 years now and we have found them to be excellent. They are very professional and at the same time give a great personal and helpful service. We would definitely recommend Collection House to any company looking for a debt collection service. More...

Reviewed on Yell

I have used Collection House since they first started, nearly twenty years ago. In that time I have referred many delinquent accounts, all with different issues, but Richard, and more recently John, have dealt with these quickly and professionally.
The return on the debts passed to them has been in excess of 95% of the value owed, even after their commission has been deducted, which is a phenomenal performance.
They have provided me with professional and legal advice on many occasions and this has also proved enormously beneficial.
I cannot recommend Collection House highly enough - if there were six stars available they would thoroughly deserve them.
David Bristow MCICM
Credit Controller, Assured Group More...

Reviewed on Google Maps

I have used Collection House since they first started, nearly twenty years ago. In that time I have referred many delinquent accounts, all with different issues, but Richard, and more recently John, have dealt with these quickly and professionally. The return on the debts passed to them has been in excess of 95% of the value owed, even after their commission has been deducted, which is a phenomenal performance.They have provided me with professional and legal advice on many occasions and this has also proved enormously beneficial.I cannot recommend Collection House highly enough - if there were six stars available they would thoroughly deserve them.David Bristow MCICMCredit Controller, Assured Group More...

Reviewed on Yell

They are a law abiding collectors who offer free advice about how debt collection agency's should work

Reviewed on Google Maps

First time using Collection House through a recommendation, excellent service from a very professional team. They successfully recovered a debt for us from a very deceitful customer owing money for an order that was 2 months old, Collection House recommended a direction to achieve the highest possibility of us collecting the money which worked perfectly and within 1 day our customer had transferred the monies owed. We would highly recommend Collection House for debt recovery and we certainly wouldn't look anywhere else in the future. Thanks guys. More...

Reviewed on Google Maps

Ventam Systems Ltd have used Collection House for the last 7 years and we really could not be without them. We used to give Collection House just our very bad debts, but as our relationship grew we realised if they did our Credit Control for us we eventually would not have the need to use them for Debt Recovery - and it has worked! On the rare occasions in the past when we did have to go down the route of Debt Recovery, I can honestly say we had a 100% success rate of being paid monies owed to us, and The Collection House Team are a great group of people too! More...

Reviewed on Google Maps

An outstanding service from a great family run business. Excellent results and I would have no hesitation in recommending Collection House Ltd.

Reviewed on Google Maps

Collection House have provided us with a great, professional and highly efficient service. I would recommend them highly.

Reviewed on Google Maps

Fortunately we do not have to use Collection House often but when we do they are excellent. They are easy to contact, approachable and happy to guide you through the process of reclaiming overdue debts. Every time that we have utilised their services we have had a favourable result and payment has been quickly.In summary we have been very impressed by them and I wouldn't hesitate to recommend their organisation.Joanne ParkerWHLandscape More...

Reviewed on Yell

We have been employing the services of Collection House now for over 10 years and are extremely happy with the service they provide. With great success rates and a wonderful, helpful team of people to deal with, what more could you ask! We would not hesitate to recommend them to anyone and hope our working relationship continues for a long time yet.

Angela Ross, Credit Control Manager, SPP Ltd More...

Reviewed on Google Maps

We have used Collection House for years now and are very happy with their professional service, competitive costs and more importantly the results.
Their wealth of knowledge is invaluable.
Thank you --Long may it continue
Sandra Bishop
Credit Control Manager, Thomas B Ramsden & Co ( Bfd) Ltd. More...

Reviewed on Google Maps

We used collection house for our businesses commercial debt recovery - first class service

Reviewed on Google Maps

Proud to be head of the top performing DCA in the UK.

Reviewed on Google Maps

Unbelievable results for the small cost, thanks very much to John and the team for all they have done !

Reviewed on Google Maps

Used Collection House (Darren) a couple of times now and the service is absolutely faultless - every company should have this company in their directory and the next time someone owes you money don't waste any time or money chasing, simply instruct Collection House and they will take care of it for you quickly and efficiently

Reviewed on Google Maps

Outstanding service and a great result. Debt recovered was over 3 years old and the debtor had moved to America! Thank-you John

Reviewed on Google Maps