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COLIN MITCHELL & CO

Newcastle Upon Tyne, Tyne And Wear

(53)
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‘15 Certificate of Excellence, 2015

About

COLIN MITCHELL & Co Est. 1981
SALES - SERVICE - REPAIRS
Plasma, LCD/LED CRT TV, Audio Hi-Fi Repairs
Microwave oven repairs Domestic & Commercial
Service provider for local leading Dept/Super Stores
Approved by: Panasonic, Sanyo, Toshiba, Sharp, Daewoo and Yamaha

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Reviews (53)

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5/5

53 customer reviews

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29 November 2019

Colin fixed a pair of speakers that I could then hook up to my vintage record player. I also took the record player in to be fixed and I couldn’t believe he was able to fix a 40 year old vintage record player inherited from my mother. The service was fantastic. I highly recommend Colin’s service. More...

Reviewed on Yell

20 November 2019

Colin did a good repair on my microwave the same day and at a reasonable price. He was great to do business with and I will definitely go to him again in the future.

Reviewed on Yell

14 November 2019

Colin has repaired several TVs for me over the past two years. All have been repaired promptly and effectively, and I have had no further problems with them since.

Reviewed on Yell

8 October 2019

Hard to find people to do repairs on audio equipment these days, made a good job of it.

Reviewed on Yell

8 October 2019

Fast and friendly service could not fault it

Reviewed on Yell

3 October 2019

Very friendly and helpful service

Reviewed on Yell

3 October 2019

Very friendly and clearly knowledgable; repair was completed quickly, at the price estimated and we are very pleased that our tv is working again! Would definitely use Colin’s business again and have no hesitation in recommending him. More...

Reviewed on Yell

16 August 2019

Really Helpful Guy

Reviewed on Google Maps

11 July 2019

Very good and efficient service, kept informed of problem with tv, steps to remedy issue and tv repaired in a couple of days. Reasonable price for repair and work undertaken. Thoroughly decent chap. More...

Reviewed on Yell

8 June 2019

Colin gives excellent service, dropped microwave off in the morning all fixed and ready to go in the afternoon. Couldn’t have asked for more

Reviewed on Yell

7 June 2019

I have a 50 inch Toshiba TV picture failed Took it to Colin M great repair excellent serviceIf I need a future repair I will use Colin M and I will be recommending him to family and friends

Reviewed on Yell

3 June 2019

Colin provided an excellent service recently when we needed a large Sharp Microwave repairing. He advised us of potential costs, quickly traced the fault, repaired it and I am pleased to report it is operating perfectly again. We were so impressed that we took our DAB radio to him after a small headphone piece had broken in use and was jammed in the socket. He was able to dismantle and repair the item and again it is now working perfectly. The radio has some ‘sentimental’ value and we were pleased to see it was wrapped in protective film when we called to collect it.He is very competent, is skilled in repairing electrical items and we are thrilled to have two important items fully repaired and back in use. We would recommend and would definitely use him again.Mr and Mrs Willows More...

Reviewed on Yell

21 May 2019

After one quick call I was able to drop in my TV for repair. I was met with a friendly and warm welcome. The problem was very quickly diagnosed, a new part was quickly ordered and the TV was back in service within two days. Colin obviously knows his business but more impressive was the service, the turnaround time and the cost. The issue with the TV was explained to me and I was even shown the replacement parts. Yes you could buy a new TV but why bother when this level of expertise still exists? 10/10 and would highly recommend on all grounds. Thanks Colin. More...

Reviewed on Yell

7 May 2019

Just got my tv fixed by Colin, great service and good price.Why throw away electrics when you can get them fixed.Got an amp and tape deck going to get fixed soon. Not many shops like Colin' s left we have to use and cherish them! More...

Reviewed on Yell

1 May 2019

We found Mr Middleton extremely knowledgeable and thorough. We are very pleased with his repair and would certainly go back to him if the need arose.

Reviewed on Yell

28 April 2019

Colin has been repairing and maintaining the 1941 dynatron record player at the famous Crown Posada public house for years. Always great service and his work speaks for itself. More...

Reviewed on Google Maps

25 April 2019

Colin managed to diagnose the problem with my TV without any problems at all. It did take a little longer than expected but when I told him I had a deadline he pulled out all the stops and got it done ahead of schedule. Great service!

Reviewed on Yell

22 April 2019

Very pleased with the friendly, efficient and professional service from Colin. Would definitely recommend and use again.

Reviewed on Yell

12 April 2019

Dropped an amp and pre-amp which are well over 20 years old into Colin last Friday due to an intermittent buzzing.Collected them today and they work absolutely perfectly - amazing service and very reasonably priced.

Reviewed on Yell

5 April 2019

We had a broken microwave, phoned Colin on Monday, he arrived early Tuesday morning, removed it from its fitted position, took it away and returned early Friday morning to refit the fully repaired and serviced oven. The cost was more than reasonable for a fantastic and friendly service, couldn’t be more happy More...

Reviewed on Yell

27 March 2019

Excellent. Mr. Mitchell had a difficult task on his hands obtaining and replacing the 3 drive belts on the cassette deck of my 30 year old Sony midi hi-fi system. There was an inevitable delay whilst the parts were being sourced but the outcome is that my unit is now as good as new, working perfectly. Highly recommended. More...

Reviewed on Yell

27 March 2019

I was a bit apprehensive at first leaving my aiwa turntable with Colin as he couldn't give me a date when it may be fix. It needed a new strobe,the arm wouldn't cue properly and at the end of a record,the arm shot up violently.Anyway after three weeks Colin rang me to inform me everything had been fix.I am very pleased with the work and service, am glad I discovered Colin as its not easy to find someone who is able and willing to work on a forty year old turntable and fix it. More...

Reviewed on Yell

23 March 2019

Fitted a new motor to my microwave within 24 hours of calling. Cost was very reasonable. Friendly service too.

Reviewed on Yell

25 February 2019

If you ever need your electrical home appliances repaired, this is the guy to go to. He has a wealth of knowledge and expertise, along with fair prices and a thorough explanation of the repair. If anyone can fix it, Colin Mitchell can. More...

Reviewed on Google Maps

28 October 2018

Top guy, very knowledgeable and incredibly fast, cost effective repair once the part arrived. Can't recommend highly enough.

Reviewed on Google Maps

26 May 2018

Phoned the shop late last wednesday afternoon when my tv just stopped working. Very helpful over the phone and suggested to save time and money to bring the tv along to the shop the next day. Immediately diagnosed a possible electrical fault with the incoming power. Left with him after an initial payment of £60 to examine the tv. Phoned on monday to say everything was repaired and only an additional £30 was required. Came back to the shop monday afternnoon, picked up the tv, now back in place and in working order. Very professional service without fault. More...

Reviewed on Google Maps

5 April 2018

I took a Project Carbon turntable to Mr Mitchell on 10 th December, 2017. I had first phoned to see if he repaired such things and he carefully explained his terms and location. On entering the shop I knew this was not goung to be a quick job. It is bursting at the seams and he did explain it would be some time after Christmas before he could look at it. I was given two receipts, one for the £45 deposit and one for the turntable. During our conversation I was convinced of his competence. I phoned mid-January and then early February, which was proably the prod required. Within a week the turntable was repaired and in perfect condition at a very reasonable price. It was also very carefully packaged. It is not surprising the shop is crammed as there are very few people around prepared to undertake this work. Because of the time involved I should probably only award 4 1/2 stars but I was aware it would take time and I cannot fault his manner, workmanship or administration. More...

Reviewed on Yell

17 March 2018

Colin performed a very thoughtful and excellent overhaul of a vintage Phillips electronic turntable-Thank you, Brian Moore

Reviewed on Yell

9 March 2018

I rang Colin Mitchell regarding my Panasonic M/W oven (only 2 months old!!) regarding a warranty repair, after a discussion I took it in, Colin took a look at it, and within a couple of days he rang back confirming it was fixed and ready to pick up. What service!! (bearing in mind he had to source the parts from GermanyI found Colin to be a very polite and professional person, I have never met him before, but I would certainly recommend both him and his services. Well done Coline Mitchell More...

Reviewed on Yell

26 November 2017

Recently had a dvd/video recorder repaired. Colin did it on the same day at a good price. Highly recommended.

Reviewed on Yell

27 October 2017

Thank you Colin for doing a fantastic job with my Vintage Roberts radio. It is a sentimental piece and I am so pleased with the job. It has come up even better than I expected. Thank you so much More...

Reviewed on Yell

3 August 2017

TV not working. TV was checked and it was established the problem was the remote control. New one ordered and delivered within one week as promised. TV and new remote checked at shop to make sure in working order. Very good service. More...

Reviewed on Yell

31 July 2017

Over recent years Colin has repaired my microwave (a family heirloom), two vintage (CRT) T.V's and several elderly hi-fi audio components. The latest is a Technics SU-V2X amplifier. Colin went to a great deal of trouble to locate the necessary spare part (sourced from Germany, in the end) and as usual checked the unit over generally as well as dealing effectively with the presented fault. Yes, on this occasion I had to be patient as Colin is a busy man and gives priority to microwaves and other items that people need back in a hurry, but it was well worth the wait. The unit sounds better than ever and the cost was very modest considering the trouble he went to. Other 'repairers' would, I suspect, have laughed and told me to throw it in a skip, but not Colin, he's fixed it - another successful repair. Thoroughly recommended. More...

Reviewed on Yell

28 July 2017

Just had my Samsung TV repaired by Colin after it was damaged by a lightning strike on our house.Service was excellent and the cost was very reasonable.

Reviewed on Yell

27 July 2017

I called in to ask if he fixed Samsung Tv's and was told yes and what was the problem I explained and all he asked was bring it in I will have a look done that and was told I will ring you back up in a day and to my surprise, 2 hours's later a call back to be told easy fix and the price told him to fix it and now I have my tv back and I am very happy with the service and will recommend him to all of my friend's and when the time come's for me to buy a smart tv I will go along to his shop and get one new as he can source smart tv's as I did have a look at a catalogue that was on the counter but am a very happy chappy indeed

Reviewed on Yell

5 June 2017

Rang Colin as our TV was not working, he explained his charges to us over the phone. We took it in to his shop the following day, for a diagnostic check. Colin rang us that same afternoon to let us know it was ready to pick up, having repaired the on/off switch. Extremely quick and efficient service. Would definitely use him again and recommend him to others. More...

Reviewed on Yell

26 May 2017

Carried out a repair to my record player, very helpful and reasonable charge.

Reviewed on Google Maps

26 April 2017

Used Colin to repair a television years ago (still working). Very fair prices for repairs. Microwave repaired today. Highly efficient service. Also repairs items for John Lewis under warranty which speaks volumes for the quality of the service he offers. Do not be put off by premises - not the greatest but cannot praise service highly enough. More...

Reviewed on Yell

3 March 2017

Fixed my Technics deck in double quick time, I will be back.Steve Robertson

Reviewed on Yell

1 March 2017

Microwave needed a spare part Colin provided this at half the price of main manufacturer along with providing excellent advice, would recommend this company if you require a good reliable service.

Reviewed on Yell

6 January 2017

My TV broke down a few days before xmas. Bought from Argos, 20 months old. A little known consumer law meant I was entitled to £260 back from a TV that was £350 new if I could prove it was a manufacturers defect to blame (please don't be fobbed off by retailers sticking to the fact you are outside of the 12 months warranty). Took it into Colin the next day and a few hours later (he rushed it through owing to the time of year) I had a comprehensive report stating that it was indeed a manufacturing fault to blame (which is extremely common with TV's these days). The money paid to Colin was repaid back by Argos plus the £260. Very impressed with the service Colin provided. Obviously a very knowledgeable man as his shop has been going a very long time (partly the reason I took it there). I wouldn't hesitate to recommend to family and friends. There's not many TV repair shops about these days but I'm happy to have one such as Colin's located a few miles outside of the city centre. More...

Reviewed on Yell

21 October 2016

I inherited my Philips Matchline TV from my father, who had bought it in 1994. Apart from this sentimental value, it is an exceptional unit, despite (or because of? ) its age and analogue CRT technology. The picture and sound qualities are both excellent (putting modern LCD screens to shame) and the loss of analogue transmission a few years ago was readily overcome by teaming it up with a digital receiver/recorder. So I was very sad when last month it developed a progressive and apparently terminal fault. Fortunately, I knew of Colin Mitchell from past microwave and Hi-Fi repairs and was delighted when he agreed to take on the Philips despite its age. He diagnosed the fault instantly from my description, and went on to carry out a full repair, general service, test run, etc., all within two weeks - restoring this treasured unit to full working order at very reasonable cost. His experience and dedication are invaluable and I thoroughly recommend his friendly caring customer service. More...

Reviewed on Yell

22 September 2016

I had been searching in van for an engineer to fix my integrated microwave. Another company, who I'd contacted, suggested Colin as they didn't cover the particular range that I was looking for. I called Colin on Wednesday 21st afternoon and had, on the same day, booked an in-person visit for the Thursday 22nd, as I was unable to remove the machine myself to take into the shop. Colin arrived on time, was very professional and courteous. He reminded me of the cost schedule, which we'd discussed the day before, so I was very clear on the anticipated charge. He showed me the problem, fixed it and went on to describe more general BAU maintenance. I was really impressed with the whole experience. Obviously, not being able to remove the appliance myself incurred a visit charge, but that was reasonable and to be honest, I was happy to leave to a professional. Would recommend, thank you More...

Reviewed on Yell

21 September 2016

Took my microwave in it was faulty but still under guarantee. Was looked and fixed immediately... I couldn't be happier with the service provided. Would definitely recommend to anyone and would use the service again More...

Reviewed on Yell

26 April 2016

Colin had a quick look at my faulty microwave and fixed it the next working day. Very knowledgeable, very courteous and very fast.

Reviewed on Yell

9 April 2016

When my combi microwave developed a fault, I was put in contact with Colin Mitchell. As I was unable to take it to him, he collected it, repaired it, and returned it within 24 hrs. Fast, friendly, and professional service. Highly recommended. More...

Reviewed on Yell

5 January 2016

Our television mains switch became inoperative. The problem with it was explained very well and a repair was made within a few days in the workshop without the need for a replacement part from the manufacturer. Very satisfied with the service and would certainly use again. More...

Reviewed on Yell

9 June 2015

I contacted Colin Mitchell & Co regarding a problem I had with a malfunctioning volume control on a piece of studio equipment I had. Colin was able to quickly diagnose the problem and a few days later I picked the unit up in perfect working condition. The service was excellent and I wouldn't hesitate to recommend Colin Mitchell & Co for competent repair of audio equipment, including expensive studio equipment. More...

Reviewed on Yell

17 July 2014

My Yamaha home cinema amplifier died, contacted Colin via email, dropped it at shop and it was fixed (and cleaned up!) in less than 24 hours, he knows his stuff, friendly professional service, costs stated upfront, couldn't be happier and highly recommended

Reviewed on Yell

22 July 2013

excellent service quick to fix I would highly recommend this company to anyone I will go nowhere else why because he is the best

Reviewed on Yell

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