J and D Group Ltd

I’ve got to say I was disappointed.They made it smell nice but nothing was moved just cleaned round .I explained that I wasn’t bothered about surface stuff I just wanted the bits I couldn’t get to . but they didn’t even hoover under my rug ,no cupboard doors had been touched or anything,so for me I could have done that myself ,in fact I did before they came More...

I’ve hired J&D on behalf of my dad. He’s absolutely delighted with their service so far. They arrive on time every week at the time arranged and do a great job! The same girls clean every week which he finds reassuring. More...

I have had cleaners in the past and my requirements are high. I dismissed my last cleaning company and I appointed J&D Clean. We had Kath and thoroughly cleaned everywhere, even the lad come out and checked it was to good standards. I've had the lads before as they focus more on commercial, they come out to cover for Kath and I can not fault their work. I mean their are bits that are missed but that happens with all cleaning companies but it's value for money and still fantastic standards. More...

Brilliant service, they come in and just get on with the cleaning, very thorough and leave my house feeling fresh and clean, had cleaners that I wasnt very happy with before but these are now my forever cleaners lol, would highly reccomend.

Needed a cleaner, J&D Clean got back to me very quickly. Discussed my requirements, arranged home visit, agreed start date. Very professional and the work their carry out is high standards. Recommend J&D Clean. Very professional and covered in much detail, not like other cleaning companies do More...

I recommend J&D Clean as service provided is to high standard. I have twice a week service and professional and immaculately. Terms are very clear and simple as well. More...

Reviewed on Yell

I have regular service and I have received no problems from J&D Clean. It's great to have my home cleaned and fresh. Thank you for your continue service

Reviewed on Facebook

Excellent service, reliable and professional. Work is carried out to high standards, would recommend.

Reviewed on Facebook

Thank you so much for your service while I have been ill with health. You have such amazing standards, excellent price. Reliable and professional service you have given me. Very happy and I would recommend. ???? More...

Reviewed on Facebook

After falling ill with health I needed a cleaning company to help me each week. I found J&D Clean online and made contact, received my quote and within days my service started. Very professional, well manned, high standards, value for money. I would recommend to people. More...

After falling ill with health I needed a cleaning company to help me each week. I found J&D Clean online and made contact, received my quote and within days my service started. Very professional, well manned, high standards, value for money. I would recommend to people. More...

Reviewed on Yell

I hired C&F after realising that I no longer had time to do it myself. Their prices seemed reasonable and although they sent me a contract which was grammatically incorrect at times, I went ahead and hired them.
As a ex-cleaner myself, I knew what I should expect and after they completed their Deep Clean Service I realised they had missed things which they say they will do as part of their Service and so I decided to compile a list.
Everyone makes mistakes so the week after I gave them another go and gave them the list. However, they still missed out crucial tasks.
Every visit therein after became more disappointing. They haven't cleaned the Bathroom windowsill, at all, despite me specifying it on their last visit. They clean around things - not moving furniture, chairs, rugs, boxes, plant pots, bags of flour... I could go on...and ignored other visible (and blatant obvious) mess due to it not being written down. (Despite them having their own checklist!)
I honestly didn't expect professional cleaners to be able to walk past dirt without giving it a wipe but apparently these lads can!
Alongside that, the sink has never has never had more than a quick rinse and they leave water marks on the sink (and also the bath) on a weekly basis.
I told them I didn't want them back and they left me with a fee of £50 and to my dismay, an unclean house.
Do not recommend. More...

J

Reply from J and D Group Ltd

Thank you for your review, it is great to receive such delighted feedback. We can confirm you did appoint us to commence your cleaning service as your property has not been cleaned for 2 years as you stated to us during deep cleaning service. As for the contract and grammar well that just is not relevant to the service we have provided to you. Your feedback is based on the cleaning service not the administration of the business. I understand that we missed things during the deep cleaning and as you stated everyone makes mistakes regardless, the following week you spoken to us and pointed this out to us and we corrected the task as you requested. You mention that we still missed tasks, rather remaining silence for the past month you should have pointed this out to us. If this is not on the list to have cleaned, then it will not be cleaned. All your tasks were completed and followed as stated on the list set by you. Prior to the things you have listed to be cleaned, we do not remove heavy furniture however it clearly states in your contract and everyone else contract that due to health and safety we do not move heavy furniture. So, for us not to remove chairs, this would be in breach of health and safety regulations. Moving forward to the £50 fee, dismay, and unclean house. You were charged exit fee as your contract clearly stated you must give 30 days written notice, to end this contract. Your notice to us by email, text message was only 1-week notice. Therefore, you are in breach of contract and we have a legal right to charge you for. Due to consumer rights act, you have the option to ask us to repeat or fix the service or get some money back. However, you did not request this only once after the deep clean. You continued to your weekly contract for cleaning service. If you were not happy with the level of service and how unclean your property was. Why did you overpay us for service to be performed, I think we and others will settle that you were happy with service? My only advice to you will be to read your contract, now you will have more time on your hands to carry out the cleaning yourself as you are a cleaner yourself then up to your high standards.

I receive weekly service and cleaning standards are good. Clean & Fresh Cleaning Service have detail to attention and covered myself and them in agreement. You need a cleaner, contact this cleaning business More...

Reviewed on Facebook

Clean & Fresh Cleaning Service were excellent during covid-19 and excellent standards of cleaning. I am so glad their made arrangements to further protect me. Yes I would recommend to my family

Reviewed on Facebook

Rated highly for: Value, Quality, ResponsivenessWeekly service for past year and very happy with service charge and the work carried out by them

Reviewed on Google Maps

Rated highly for: Value, Quality, ResponsivenessI have used for around 6 months and I honestly say I would recommend to anyone. I have had plenty of cleaners in the past. Now one have protected myself compare to this company they take everything into account. More...

Reviewed on Google Maps

Rated highly for: Value, Quality, ResponsivenessI have 6 bedroom property and I get the lads in every week on premium service for 4 hours. Outstanding service and very professional. Really happy that I am also protected under the consumer rights as stated in agreement. Very highly recommend to those needing cleaning service More...

Reviewed on Google Maps

I needed a cleaner due to my disability as currently registered disabled and wheelchair bound. I contacted DJs Cleaning Service and explained I needed long term help with cleaning service on weekly basic. I completed form on website and set up payment by Direct Debit. It was so easy and on the day of service it was a wonderful day because I came home to a nice clean and fresh home. You do amazing job and I will be sure to do appoint you to family and friends. Thank you so much for your help, company, chats. More...

Reviewed on Google Maps

Rated highly for: Value, QualityI requested service on weekly basic on premium service. Come home from work to find the whole house clean, tidy, fresh. I can not thank you for your hard work and the level of serviced I receive is outstanding. £45 per week is value for money as everything gets cleaned. Doors, windows, skirting boards, you name it they will do it. More...

Reviewed on Google Maps

Rated highly for: Quality, ValueWhat can I say apart from brilliant service every other week. I can not fault their work for me

Reviewed on Google Maps

I have to admit I have used cleaning companies in the past and were dismissed. These are brilliant, professional, trustworthy and on time. I have premium service and very delighted. They have covered a lot within their agreement which puts clients minds at rest. More...

Reviewed on Google Maps

Service is good and used for 6 months. Value for money as well

Reviewed on Google Maps

Me and my husband work full time and not able to keep on top of the cleaning. I found these lads on google as we are local. Very happy with service and we are glad we got help in. Weekly service for £25 is value for money for the service you get. More...

Reviewed on Google Maps

I found this company on google and contact for price on cleaning service. Got back to me rather quick. The weekly service that I receive from them is excellent, I would high recommend these to any friends or family. 5 Stars I give them for a good job. More...

Reviewed on Google Maps

Good service, great lads and professional. The agreement is understandable and as consumer I have rights as well. Which is something I did not know, would recommend for cleaning service.

Reviewed on Google Maps

Do exactly what has been agreed in cleaning schedule. You get 100% of my recommendation. Just do a really good job, keep it up.

Reviewed on Google Maps

I have these in every 2 weeks and we love going home to a clean and fresh home. We just can not fault their work

Reviewed on Google Maps

I was recommended to DJs Cleaning Service from family to help me out. I am really please I did good cleaning and value for money. So yes I would say get in touch with these guys if you need help with cleaning. More...

Reviewed on Google Maps

DJ’s were really responsive to what we wanted right from the start. They are attentive, conscientious, and doing an excellent job for us. Highly recommended.

Fabulous job, great friendly service. 10 out of 10 ❤

Lovely guys who do a fabulous job

Efficient, friendly team. Certainly recommend them for weekly house cleaning.

Will be using them in new year. Very clear contracts with a detailed schedule of what’s included as standard and costs and extra services in premier package. Thanks ,

Very professional and friendly. Contract and Schedule were excellent and also covered my rights as consumer in which I did not know. Their work is to my standards and to everyone as I seen on profile. You guys are brilliant, you will go a long way. Would I recommend? Highly Yes More...

Amazing. DJs Cleaning Service are professional and really easy to get on with. I can not fault their work. Good standards of cleaning and that is exactly want I want. Price for service is also acceptable and agreement is fantastic. I feel I am so protected. Really looking forward to weekly service from you. More...

I was looking for a weekly service and was put in contact with DJs Cleaning Service. I received quote and I contacted to arrange my service. Come to my property to have a look around and completed all the paperwork. Service is 100% and they really do show pride in their work. Although I do think for the service I receive I do think you charge little bit more. I will certainly recommend to anymore and more so my family and friends. You do amazing guys you should feel proud. Thank you so much for everything More...

What a lovely set of lads who clean my house every week, they clean to a very high standard, after coming home from a hard day at work, my house smells lovely and fresh, will definitely recommend DJs cleaning service to my friends and family for future, if they ever need a cleaner.

Up front when we specified our requirements they suggested premium service which we accepted - scheduled job and they arrived as arranged and did what was expected - they now have a weekly contract with us

I just love these guys. Jon and David are so friendly and polite. They carry out their work extremely efficiently. When they leave my home is gleaming and it smells incredible. What I love most about them is that I know I can trust them they are honest and discrete they don’t talk about their other clients and I am 100% confident that they don’t go to other homes talking about me. I would recommend them to anyone. Well done guys - you’re the best. More...

I wanted help and found bark and while searching for quotes I came across DJs Cleaning Service. I checked reviews out which were excellent and cleaning was good standards. So friendly and time keeping was good. I was happy to agree to service agreement it protected me and the company. Recommend to anyone More...

Best cleaning services in the area. Also really great prices. Highly recommended

Reviewed on Facebook

Very thourough, good and friendly service, a canny bunch of lads who get the job done! Defo booking a monthly service!!! :)

Reviewed on Facebook

I've had such delight and the most high level of cleaning service from DJs Cleaning Service. I would indeed recommend this company for help with cleaning.

Reviewed on Facebook

Defo recommend this company very reliable good prices n excellent friendly service was carried out will also be using them again

Reviewed on Facebook

First cleaning company i've had and their standards of cleaning is upto standards and also a fair price, i have these cleaners once a week every week and their brilliant i would recommend them 100%

Reviewed on Facebook