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Reviews (9)

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T G

26 March 2019

An amazing company! I'm distraught about my cat but Cherished pet cremation helped arrange everything. Not once did they try to sell me something I didn't want and there's a ton of options in terms of urns and ways to memorialize your pet (different types of paw prints, customizable tags, ect). They also keep a part of your animals hair to give to you. My cat was a tabby so she had a lot of colours, but they took the time to clip hair from everywhere- this was a bonus because I didn't think about asking. They don't charge you to clip their hair and they offer a huge selection of scattered tubes for free (I didn't know what to expect but if you look at the options, they must offer at least 20 designs). Plus the designs are really pretty! I'm an emotional wreck but they clearly care about you and your animal. They didn't try to sell me extras or to pressure me, and they didn't expect immediate payment either. They even collected her and double checked she was the correct cat (I sent photos to ask if they can confirm it's my cat Pepper, and they were more than happy to do that). They were also ok to sort details via text which is great, but they'll also answer the phone at any time of the night- I phoned them around 11pm and she was more than happy to speak.I was visiting my family in another country so it crushed me when my cat died and I wasnt there, but Cherished pet cremation's took a lot of the stress away with the way they handled the situation. They even collected her and brought her back to mine for almost no money- I think they only asked for enough to cover petrol. £18 to go from Southampton to Portsmouth and back, to then drop her off in Gosport and return to Southampton. I paid £203 for the cremation, them to pick up and drop off my cat, and for them to give me two of her paw prints- plus they gave me a pretty tube and her hair for no extra cost. To me it's more than worth it for the service because I live in a flat which meant I couldn't bury her- I was reluctant to pay for her to be cremated since my family never used to with prior animals, but Pepper helped me through a lot and she deserved better than whatever vets do with pets that die.Anyway I highly recommend you to consider Cherished pet cremations. I phoned them when Pepper was still alive and I asked them a ton of questions, yet they didn't make me feel like I was wasting their time and she answered every query. Normally I wouldn't write a massive review but they helped me through a horrible time and it's the least they deserve. I hope this helps! More...

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Julie Manns

26 March 2019

A wonderful service from losing are beautiful Sophie to her being returned to her home very polite helpful and very sympathetic service can highly recommend if you love your pet as much as we did thankyou for being so kind and professional xxx

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maddie lipinska

24 February 2019

I am so very grateful for the kind and professional service. Aimee and Chelsea both took the time to discuss all the options for my beloved budgie, Joey who passed away unexpectedly at the age of one. They were able to come over on Sunday, which was amazing as the weekend service is not offered by any other pet undertakers and provided me with regular updates. Both the ladies made me feel at ease and I knew that I could entrust them with looking after Joey with respect and compassion. They returned Joey back to me again at the weekend and I was so pleased with the crystal heart that Joey’s ashes are in. It was lovely that they stayed for a chat and didn’t just rush out of the door when Joey was returned. I cannot recommend them enough and I’m forever grateful for your assistance in this difficult time. More...

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Josie

25 May 2018

Wonderful, personal service.. cannot praise enough for how they helped when our beloved Beamer passed. Aimee and Will, thank you so much for looking after and returning Beamer back to us in his wonderful frame. Nothing was too much trouble and I would highly recommend. More...

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Mark Allen

25 May 2018

From start to finish a personal, professional and caring service. If like us you want a treasured family pet cared for after death in the same manner you cared for them when they were alive, with dignity and consideration throughout then this is the company to choose. It made such a huge positive difference at a difficult and sad time...I highly recommend More...

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Lisa Amos

25 May 2017

Our two dogs died within a week of each other. From our first phone call to Mark at a difficult time he was polite, professional and understanding. The service to us wasn't rushed, he explained all the options and always came back to us if we had any questions. An extra big thankyou from Wayne for looking after his Riley. More...

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bob wheeler

25 May 2017

After a traumatic experience with the vet treating our dog Holly, Daniel provided the most professional, comforting service one could imagine. We feel he has given our dog the respect & cremation she deserved.We would recommend him to all pet lovers that want the best for their pets.Thank you again Daniel More...

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John Kingswell

25 May 2017

When we phoned Simplicity we didn't know what to expect. We knew our dog Phoebe wasn't going to get better, but it still hit us hard when she passed away. We need not have worried. From the initial phone call to our pets return, Mark was understanding, professional and answered many questions that we had. He didn't hurry us or push us into anything, whatever we wanted Mark was more than happy to carry it out. Thank you Mark for taking the time to give Phoebe the cremation she deserved, it is so good to know that Simplicity is providing such a great service for pet owners at the worst possible time. We will strongly recommend your services to anyone who should need them. Thanks again. More...

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Steven Jenkins

25 May 2017

My baby boy tea bag cat passed away within 2 hours simplicity turned up at my door to give him the best service and care he deserved the undertaker made sure our wises were served my family were in bits over the passing but the kind undertake Daniel gave us the time we need to say our goodbyes it was hart breaking but Daniel helped us with a great pack to help us choose what was best for tea and i thank him for this I would recommend this service thank you