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catalyst2

London

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About

Best in class managed hosting provider. catalyst2 provide award winning hosting with 24/7 support. catalyst2 provide, helpful, reliable, hassle free hosting and dedicated servers for organisations across the UK. All prices are completely inclusive of management, backups, proactive monitoring and more.

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Reviews (325)

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5/5

325 customer reviews

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2 January 2020

Excellent support

Reviewed on TrustPilot

5 December 2019

We have just migrated to Catalyst from an appalling service at Xtendnet. Catalyst were very responsive and competent helping with some tricky problems caused by our Xtendnet.

Reviewed on TrustPilot

27 November 2019

I was apprehensive about using a hosted service, having always had 'complete control' with dedicated servers. However, my concerns were unfounded - Catalyst's support is second-to-none, and I've got up-and-running very quickly with my first test website, no technical issues encountered. Delighted and would happily recommend Catalyst's virtual hosting services to anyone. More...

Reviewed on TrustPilot

18 November 2019

Easy doing business with Catalyst2. I needed a new domain name and a means to manage the DNS entry. I made my request, they told me how much and paid. Bingo, I am the proud owner of my new domain name. More...

Reviewed on TrustPilot

12 November 2019

Joe has been such a star, understanding the issues I had been wrestling with and helped me with my website migration and checked it was all up and runningCatalyst2 have always been nothing but helpful and calls are answered really quickly. Thank you for your professionalism

Reviewed on TrustPilot

18 October 2019

When you are a blond from Essex you need a lot of help, and these guys speak to me in a language I understand, never to techy, they are an amazing company to deal with and a good price. Nothing is to much trouble for them. More...

Reviewed on TrustPilot

16 October 2019

I wanted a low cost email hosting service for a domain name. Catalyst2 offered this with 5 email accounts, which was perfect for my immediate needs. Everyone I have dealt with so far have been very helpful and approachable when setting up the account.All good so far. More...

Reviewed on TrustPilot

14 October 2019

Catalyst2 always provide the best support and, although we've never had any major issues, they've always been on-hand to offer advice for the small little bits that inevitably come up along the way. I have also had a lot of contact with external hosting teams in the past and the amount of effort and time it took to get the simplest things done always reflects extremely well on C2's service in comparison! I'd always recommend Jacob and the team and look forward to working with them going forward! More...

Reviewed on TrustPilot

12 October 2019

We have dealt with many IT companies over a period of years but have always found that the service dissipates the longer you stay with them. Catalyst2 have been an exception to this including giving advice and helping out when it has not been their problem They have always been quick to respond and have always resolvedour issues we have had with our website would highly recommend them stashedaway.co.uk More...

Reviewed on TrustPilot

11 October 2019

Have used them for years, the best support in the business.

Reviewed on TrustPilot

11 October 2019

I've been a customer of Catalyst2 for over 10 years now. I have always found them extremely friendly, competent and willing to assist. They provide an honest reliable service with excellent support if needed.You can always speak to a human via a multitude of ways of contacting the team and on the rare occasions I've needed support my issue has always been dealt with promptly.Others offering the same services don't come close - I would highly recommend Catalyst2. More...

Reviewed on TrustPilot

11 October 2019

I'm a one man business and have limited tech know-how. I originally picked catalyst2 as they had ISO 27001 but have found their support service to be on equal value. Very helpful UK based team with excellent skills - like having your own in-house corporate Tech Dept. More...

Reviewed on TrustPilot

8 October 2019

Honestly, the easiest server move ever! Support are easy to get hold of. Everything works as it should, servers seem super quick.

Reviewed on TrustPilot

4 October 2019

Excellent service that operates quietly in the background supporting my communications. Normally no need for support. However, when needed the support is quickly accessible and responds to my low tech queries in a very understanding manner. Highly recommended!

Reviewed on TrustPilot

4 October 2019

Brilliant team - the support service is excellent. Helpful staff who understand the problem and find the solution, quickly and effectively

Reviewed on TrustPilot

3 October 2019

Great value and prompt and helpful support when occasionally required

Reviewed on TrustPilot

3 October 2019

First class service, would never consider going anywhere else!!

Reviewed on TrustPilot

3 October 2019

If you want quick and helpful support, Catalyst2 are the company for you. Whatever the query, they always seem to be there! (I'm starting to suspect they don't sleep). More...

Reviewed on TrustPilot

3 October 2019

I had all sorts of problems with my previous email hosting company who had the typical modern attitude of 'do it all online and don't bother us with non-standard queries'. Catalyst 2 were extremely helpful and considerate and I was delighted to use them. Subsequently the occasional query has been dealt with extremely sympathetically and professionally. Highest possible recommendation from me. More...

Reviewed on TrustPilot

3 October 2019

Always helpful and highly professional in dealing with any issues we have had. The best hosting company we have dealt with. No hesitation in recommending Catalyst for any hosting solutions. More...

Reviewed on TrustPilot

2 October 2019

Amazing service, reliable fast hosting, super competitive pricing, Catalyst2 are one of my favourite suppliers. Their support is world class which for me is exceptionally important, and they are incredibly helpful, sometimes when their hosting is not the issue. I often get clients that want to self-host and I always recommend Catalyst2 as I know they won’t let the client or myself down.HIGHLY recommended. More...

Reviewed on TrustPilot

30 September 2019

great service and great people

Reviewed on TrustPilot

26 September 2019

Was looking for a host for client email accounts - test account didn't start off as well as I expected, but support was first class - even though the problem was not with Catalyst2. I'll certainly be continuing and growing our association. More...

Reviewed on TrustPilot

23 September 2019

I have been using catalyst 2 now for nearly 10 years.My questions are always answered by their amazing team. I have had 30+ websites hosted by them, the support is second to none. I cannot recommend them enough.

Reviewed on TrustPilot

16 September 2019

I moved my email hosting to Catalyst2 last week. I cannot thank the guys enough. They helped me move everything seamlessly and nothing was lost in the process. When I needed help or advice in the setup, it was comprehensive and immediate. They have made the whole process so easy and straightforward. A brilliant job, well done and worthy of a five star review. More...

Reviewed on TrustPilot

6 August 2019

just moved all my accounts (customers) from Gridhost to Catalyst2 now email / web hosting not my thing, I look after LAN / Server / Desktops / Wireless / Sage Line50 and many other application, but my web chap buggered off and left me hi & dry ; so we had an issue with Gridhost and they would not fix, after 5 months of complaints from my customers which reflects on my service, I decided to move away from Gridhost to a new hosting and I stumbled on Catalyst2, I checked them out read the reviews and decided to move over, now they not the cheapest as I found out, I took a basic package when I was asked how much disk space my old host used which was 180Mb but when I typed it in i missed a 0 (Zero) so I was sold the 20Mb package well no sooner had I started to move my client then I hit 60Mb 80Mb and had to pay for a custom hosting at £1xx.xx per month so not the cheapest, but to be honest I have tried the cheapest and that why I'm having to move. Now to say that I found it stressful and hard going is an understatement, my customer wanted to carry on working whilst I was changing servers (a bit like changing a tyre whilst still driving!!! I know you all seen the Advertisement and it can be done) but it not easy. Catalys2 support were there on hand every step of the way, sometime it got heated and I lost it.. customer ring up complaining, complaining and complaining yet I still had to do my normal daily work, rolling out Windows Server's or fixing a VPN, PC down etc.. you all know the score.. and these guys never once lost it with me, they were professional above and beyond, mistake were made on both side but fixed quickly, the initial fault has gone, my customer are happy my phone has gone from Chernobyl in melt down to Stonehenge "no irate customer ring me" All I have to do know is pay for it... More...

Reviewed on TrustPilot

5 August 2019

Excellent service and customer support from Jacob and the team. We've used Catalyst2 for a number of years now and would highly recommend them to anyone.

Reviewed on TrustPilot

1 August 2019

Always great service from Jacob at Catalyst2, prompt responses to any queries we have. No issues with the performance of the server either.

Reviewed on TrustPilot

1 August 2019

Having dealt with a fair few hosting companies over the years in the industry, I have to say Catalyst to be the best we have had the pleasure to work alongside. Their hosting services are excellent, their communication is clear, precise and timely, the support they offer is brilliant, 99% of the time you have a reply to your ticket within 5 minutes. Their attention to detail to the needs of you and your clients will always be spot-on. We have no problem in recommending Catalyst2 to our clients with every confidence they will deliver every time. Jacob, Paul, Nic and the other staff at Catalyst are always on hand to offer advice and support - I don't think you need look for another hosting partner once you start to use Catalyst2. More...

Reviewed on TrustPilot

31 July 2019

Over the years I have tried various hosting companies at all levels, and have now moved everything to Catalyst2. Their support is experienced and personal. Highly recommended and so valuable to me and my company. Thank you! More...

Reviewed on TrustPilot

31 July 2019

We've been using Catalyst2's services for nearly a year now and have consistently been impressed with their professionalism, their flexibility, their speed and their quality of service. I would recommend them without hesitation. More...

Reviewed on TrustPilot

31 July 2019

We contacted Catalyst2 after we were spending too much time managing our own server. We signed up to their fully managed service and the help they have provided with the migration from the old server has been amazing. Their support is super quick (even at weekends) and always results in a solution. Very happy we made the switch to them. More...

Reviewed on TrustPilot

31 July 2019

Superb hosts that go the extra mile. I would find it very hard to justify another host other than Catalyst2. Their support is second to none, and the best host I have worked with in 20 years of working in the web industry.

Reviewed on TrustPilot

25 July 2019

Catalyst2 management know what they are doing. The company is providing a reliable service and good customer support. Let’s hope that things stay that way as they grow! We had to switch to them from another provider who grew so much in about 15 years that it no longer seems to care for their clients, so we are keeping our fingers crossed! More...

Reviewed on TrustPilot

23 July 2019

Since we moved to Catalyst2 from another server provider we've experienced only high quality customer service from the team at Catalyst2. Due to one of our large events, that saw a load of traffic to the site (and downloads) we repeatedly exceeded our bandwidth for the plan we had signed up to. The 24/7 telephone support from Catalyst2 was an absolute life-saver (a significant improvement over our previous US-based server where you either had to wait hours for an email reply or pay for a phone call). Our site was back up within minutes and they have been very flexible in terms of moving between plans.Would absolutely recommend. Thanks guys. More...

Reviewed on Google Maps

12 July 2019

Good value, very helpful support. (Would be five stars but for incompatibility with older Apple Mail.)

Reviewed on TrustPilot

10 July 2019

Very helpful service with a complicated switch over. Such a contrast from BT!

Reviewed on TrustPilot

9 July 2019

We have been working with Catalyst 2 for many years and their service has been consistently 100% in every respect. They have always felt like part of our team and are a company we know that we can rely on.

Reviewed on Google Maps

7 July 2019

I am certainly not a technical expert and yet I found transferring my hosting straightforward. The online guides are clear and the online support, via chat and email, is highly responsive and helpful. The service itself is excellent - no more of the odd technical errors I experienced with my previous provider. Beyond that, any ongoing queries have been dealt with rapidly. The online control panel is intuitive as well - a great service. More...

Reviewed on TrustPilot

27 June 2019

Excellent service - would highly recommend!!

Reviewed on TrustPilot

26 June 2019

My recently deceased fathers’ website was down, after its American host company ceased trading. The guys at Catalyst2 simply and quickly recovered the domain, and put the site back up on their own servers. Many many thanks for yours and all the guys help in getting this sorted out. What a refreshing change it is to have a company that knows what it’s doing and is quickly available for support.Please don’t change a thing, the big boys would do well to take a lesson in “how to do it right” from yourselves.Once again, many thanksRegards Ian More...

Reviewed on TrustPilot

19 June 2019

I really cant praise Catalyst2 enough. Really fantastic service!My webmail was hosted by another company and I had all sorts of issues - trying to sort them out was a nightmare. Hours on the phone - not understanding what was being said etc etc . Very frustrating as stressful as as a small business owner constant communication is so important. I have previously had fantastic service from Catalyst 2 for my website hosting so decided to transfer everything over. It was sooooo easy! So wonderful to have understandable conversations with a UK based company - people who are patient and sort out things out for you. They make computer issues simple to sort and show what customer service should be like.. Thank you Lee, Adam and Josh. More...

Reviewed on TrustPilot

17 June 2019

Excellent service in every respect re the migration of our website hosting to Catalyst2. A speedy initial response to my request, clear guidance about what I needed to do, smooth and uninterrupted migration and an offer of telephone support afterwards to demonstrate how to use our new hosting package. I could not be more pleased and highly recommend this company. More...

Reviewed on TrustPilot

12 June 2019

Good Service. Quick to respond and get things sorted.

Reviewed on TrustPilot

4 June 2019

Catalyst2 were recommended to us by a web developer who we work with. They migrated a website for us and got everything working quickly. It has been up and running perfectly for a couple of weeks with no issues. The site also appears to be loading faster then it was on the previous server. I am very happy with the service so far. More...

Reviewed on TrustPilot

28 May 2019

The support team at catalyst2 provided me with calm, immediate, friendly and very helpful assistance. They sorted out a problem caused also by my own antiquated email system - going well beyond the call of duty (thanks specifically to Adam for this! ). I cannot thank them enough for helping me out of a hole - without their guidance and support I would still be trying to transfer domains, set up email and move websites a week later!In addition - An excellent and easy-to-use control panel for a customer to use in the background. Competitive pricing and transparent charging. I would definately recommend them. I only wish I had moved over to them sooner. More...

Reviewed on TrustPilot

28 May 2019

I've been with Catalyst2 for a number of years now (they host my site alexbrenner.co.uk), and I don't think I've ever been served by another company with support as brilliant as them - prompt, deeply helpful, courteous, patient, and never failing to resolve a problem. I really cannot recommend them highly enough! More...

Reviewed on TrustPilot

22 May 2019

Have just moved to Catalyst2 and I can say they have been very helpful and taken care of the move very well. I don't know much about computers so they helped me out whenever I got stuck. So far I would recommend them to anyone. My web person has used them for 15 years and speaks very highly of them. More...

Reviewed on TrustPilot

20 May 2019

Having become dissatisfied with my previous hosting and email provider I spent some time researching alternative providers. After submitting a query and then a follow on phone call I decided to transfer my hosting and email to catalyst2. The transfer of my two domains went without a hitch. When re-instating my website a problem with asp.net security settings was quickly and effectively addressed with an on-line chat to catalyst2's support staff. On setting up my email I ran into a problem that I could not get IMAP to work on two of my devices even though it worked on five others. Again catalyst2's support chat came to the rescue and recognised the problem being with the age of my devices and their not having sufficiently up to date TLS for the secure connections - catalyst2 servers run the latest, most secure versions of TLS - my previous provider did not even offer secure email connections!One major improvement I must highlight is the effectiveness of the catalyst2 spam filtering. I have now gone from 20 to 30 very dubious spam messages to typically just 1 or 2 spam messages a day.I have no qualms in recommending catalyst2 to others. More...

Reviewed on TrustPilot

8 May 2019

Great customer service and good prices.

Reviewed on TrustPilot

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