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Carbon Saving Group

PL5, Plymouth

(70)
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About

Carbon Saving Group is one of the leading companies in the South West for energy efficiency, with over 40 years of combined experience in the field of energy-saving.

Putting it simply, our overall aim is to help domestic homeowners, tenants or landlords reduce their energy costs, and as a result, also reduce their carbon emissions.

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12 hires on Bark
2 hour response time

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Reviews (70)

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4.5/5

70 customer reviews

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27 February 2024

Just had solar panels and battery installed and the whole experience has been a pleasure from the first visit by David Fernandes to the installation by Neil and Co. The updates and support from Kathryn in the office has been excellent too. Obviously these folk all really know their job and that inspires great confidence. More...

Reviewed on TrustPilot

26 February 2024

Thank you for installing our Solar PV system and for patiently responding to our queries. Choosing a company isn’t easy with so many to choose from, as well as the multitude of products on offer. We chose Carbon Saving Group for their friendly, informative and professional approach as well as their range of products. 3 months since installation and we are really pleased with the performance of our solar PV system and battery. Thank you for providing a great service Carbon Saving Group. More...

Reviewed on Google Maps

21 January 2024

Amazing company amazing Expert Manager. So impressed by the knowledge, and sincerity. Thank you Mrs. Rochelle Nelson for your amazing company, you can invest in your own capacity, I will not tell you how much I invested because it private, am here online to recommend Mrs. Rochelle Nelson for her good works, if you are looking for where you can invest your money, and where it can be safe contact this company via. Email: rochellenelson571@gmail.com WhatsApp: +13016159610 More...

Reviewed on Facebook

18 January 2024

Really helpful advice from a local firm with a clean and tidy workers and efficient service and helpful set up

Reviewed on Google Maps

30 November 2023

Jude is very nice and helpful

Reviewed on TrustPilot

18 September 2023

We approached Carbon Saving Group with a specific specification of what we wanted for a 6kW Solar PV installation complete with 15kW of lithium batteries. Tom was the only supplier to actually come out to site and visit us before quoting, he was also one of the few who responded to our enquiry within a fairly short timescale, funnily enough he subsequently ended up getting the job! One of our particular concerns was the overall look and atheistic of the solar panels on the roof of our house. CSG were one of the few suppliers able to offer the GSE "in-roof" system, which allows the slates or tiles to be removed and for the solar panels to sit flush in the roof as part of it. We are very pleased we went with this system, not only is it watertight it also looks really good. Apart from the aesthetics we also had specific requirements regarding the hardware we wanted to use in the installation. CSG took all this in their stride...even though some of the hardware was new to them and outside of their normal scope, they worked with us and the manufacturers to get us the system we wanted installed. We are very pleased with the final outcome and thanks must go to the whole team, for putting up with us over over the job but especially to Neil, Mike, Kodi and Tom. Thank you! More...

Reviewed on Google Maps

18 September 2023

Great service, great company. Fast and efficient

Reviewed on Google Maps

18 September 2023

I had this company came round to my house. A guy called Tom who I contacted to install solar panels and in days a guy called Neil came round and did a great job. Recommended to all others looking for solar panel fittings. More...

Reviewed on Google Maps

18 September 2023

Wonderful company, amazing customer service. 5 star ⭐️

Reviewed on Google Maps

18 September 2023

Great work from start to finish was a little concerned at first but Tom put my mind at ease , installation guys where great very clean and tidy delighted with the result thanks to Niel and the boys who worked all day in the rain

Reviewed on Google Maps

11 September 2023

We approached Carbon Saving Group with a specific specification of what we wanted for a 6kW Solar PV installation complete with 15kW of lithium batteries. Tom was the only supplier to actually come out to site and visit us before quoting, he was also one of the few who responded to our enquiry within a fairly short timescale, funnily enough he subsequently ended up getting the job! One of our particular concerns was the overall look and atheistic of the solar panels on the roof of our house. CSG were one of the few suppliers able to offer the GSE "in-roof" system, which allows the slates or tiles to be removed and for the solar panels to sit flush in the roof as part of it. We are very pleased we went with this system, not only is it watertight it also looks really good. Apart from the aesthetics we also had specific requirements regarding the hardware we wanted to use in the installation. CSG took all this in their stride...even though some of the hardware was new to them and outside of their normal scope, they worked with us and the manufacturers to get us the system we wanted installed. We are very pleased with the final outcome and thanks must go to the whole team, for putting up with us over over the job but especially to Neil, Mike, Kodi and Tom. Thank you! More...

Reviewed on TrustPilot

18 August 2023

Very friendly, professional advice and service from Callum. Answered all my questions and explained in plain english. Very informative.. Many Thanks for your help..

Reviewed on Google Maps

17 May 2023

Great staff good parking great services

Reviewed on Google Maps

30 April 2023

Top service from Express Diagnostics. Easy parking and access, opening times flexible and convenient.

Reviewed on Google Maps

21 April 2023

Calllum came to my property and gave me some great advice on solar system.

Reviewed on TrustPilot

5 April 2023

Fantastic job from carbon saving group Had solar installed would highly recommend carbon saving group. Brilliant service from callum the surveyor visiting to kodi organising our installation and mike and his team doing a great job with the installation all kept to timing agreed got the job completed in 2 days even though the weather wasnt great they still cracked on with a smile on their face.

Reviewed on Google Maps

5 April 2023

Tommy was really professional and helpful, really good value for money and delivers on promises. Would really recommend!

Reviewed on Google Maps

5 April 2023

Fantastic service, extremely professional and great customer service. Thank you to Tom for all his help. Definitely recommend this company.

Reviewed on Google Maps

5 April 2023

Many thanks to Callum Kerr who came out to do an initial survey and explained the various options to me. Callum was exceptionally helpful, easy to understand and professional. I also received a very prompt response to my initial enquiry. Very impressed so far. More...

Reviewed on Google Maps

24 March 2023

Callum Kerr arrived and made a very good sales pitch regarding ASHP. His information was accurate and pertinent. I was very impressed. Thank you Callum.

Reviewed on TrustPilot

16 January 2023

I am impressed with the timescales on evaluation, delivery and installation. The admin team are well co-ordinated and the installation engineers worked in cold wet and cold conditions with a cheery positive attitude. (more than I could manage) There was a concern over a technical aspect. We would have preferred this be addressed at the time of initial evaluation (3phase meter), but I suspect this would be true regardless of which company is used, as it is not common to most client bases and the engineer on site, did reach out to the DNO, the same day, to try and improve his understanding of the issue and offer some reassurance. Thank you for that. We are happy with the overall service, the panels are working well and we would use this company again, you should too! Many thanks. More...

Reviewed on TrustPilot

5 January 2023

Salesman came and pitched well, said would get a quote to me that evening, sent him an SMS chasing quote, nothing back, arranged a callback today: Thank you for your callback request. We will be in touch soon. Details: Sevice: Callback - Solar PV Callback request ID: 156 Date: December 15, 2022 Time: 11:20 am - 2:40 pm No call back in the time frame, probably not a company I’d want to trust with a solar installation with this level of service. More...

Reviewed on Google Maps

31 December 2022

Reviewed on Google Maps

5 December 2022

Carbon Saving Group were fantastic and very professional , price and quality was the best on the market would highly recommend to anyone looking to save money on there energy bills

Reviewed on Google Maps

2 December 2022

At the beginning of this year, we had a new boiler fitted by Carbon saving Group. Our experience with this company was so positive that when we came across another advert of theirs for Solar panels we decided to go with them for this also. The company have been very professional in all they have done for us, all the work carried out by professional people and always tidied up when they were completed. We would recommend them very highly. More...

Reviewed on TrustPilot

28 November 2022

Very pleased with the work done by Carbon Saving group. Have recommended them to others

Reviewed on TrustPilot

17 November 2022

From the moment I contacted Carbon Savings group to enquire about a backup battery for my solar panels everything was done on schedule and the workmanship was faultless and the quality of the installation was absolutely superb. Mike and his assistant done the battery installation and a full service on my air source heat pump system in a few hours. I would highly recommend the carbon savings group and will definitely use them again. More...

Reviewed on TrustPilot

11 November 2022

Really helpful throughout the whole process, including when I had issues with the inverter. Always willing to explain the process and give realistic estimates of costs and benefits. Would highly recommend to anyone and have passed details on to some friends already. More...

Reviewed on TrustPilot

19 October 2022

Great company very helpful from start to finish of the process !!! Would definitely recommend!!

Reviewed on TrustPilot

13 October 2022

Five star experience from the get go from CSG. They were nothing short of exceptional in supplying and fitting Solar Panels. In particular Kodi and Sian putting all the plans and instructions in place. Organising a Technical Survey from Mike, who was extremely knowledgeable and helpful, sourcing a structural engineer extremely quickly, getting scaffolding booked and fitted and finally the team who fitted the Solar panels. This work was carried out in two stages with all the electrics put in one day and finally the Solar Panels on the roof. These engineers were brilliant, they kept everything clean and tidy inside and out. On the day the panels went on the roof it was awful weather very cold and wet. But on they continued and finished the job. Superb! A brilliant, brilliant service. I would highly recommend CSG for such an outstanding and professional service. Thank you CSG. More...

Reviewed on TrustPilot

10 October 2022

We just had a visit from Callum at carbon saving to do a survey on our bungalow, he was very knowledgeable and very helpful, he explained everything we needed to know about heat pumps and how they would work in our bungalow, we only made enquiries this morning and he arrived this afternoon, we await the estimate, a very pleasant experience, thank you Callum, regards Graham.

Reviewed on TrustPilot

30 September 2022

Reviewed on Google Maps

5 September 2022

Did not contact me as promised. I phoned again for another appointment and still no one responded

Reviewed on Google Maps

5 September 2022

Solar PV installation - recently install a new system from these. Excellent service, clean and tidy from to start to finish. Highly recommend

Reviewed on Google Maps

1 September 2022

Great communication from the start, work was clean tidy and done in a day! Will get back in touch for PV shortly thanks for the info so far

Reviewed on TrustPilot

20 August 2022

All aspects of their work and how they went about it was brilliant. Jason who was my contact guy couldn't do enough to help. Any questions I had he would get back to me by the end of the day (even on his days off!!!!) When the guys did the installation did everything possible to minimise the mess and disruption, even covering my carpets in cling film so they could just pick it up at the end. We are so pleased with our air source heat pump. I'm amazed how hot the water is! It's hotter than when we had a boiler! Our radiators are red hot and easy to control. Thank you Jason for all your help and thank you installation guys for your amazing work 👍 😀 More...

Reviewed on TrustPilot

16 August 2022

Excellent Service provided by Carbon Saving Group. Prompt, very efficient and friendly. Installation went quickly and smoothly Would highly recommend.

Reviewed on TrustPilot

16 August 2022

I am greatly satisfied with the work done. Excellent service.

Reviewed on TrustPilot

31 July 2022

Easy to find with lots of parking outside the businesses.

Reviewed on Google Maps

26 July 2022

I just had installed first time central heating. I wanted to acknowledge personal who went above and beyond to make all this happen. Carbon team - Callum, Jemma and Kathryn were really helpful and did everything so I had installation done before my holiday. Installation team- Ross and Aron, very tidy, clean, and fast working everything was done in two days time. For now we are just using a hot water and will add my review after the heating starts. For now everything is perfect. More...

Reviewed on TrustPilot

22 July 2022

We contacted this firm about solar panels for our property. They have made two appointments, both of which we waited in for, but to no avail as no one bothered to turn up. We phoned and were told someone would contact us, again this did not happen. The representative then texted and promised he would come today at 1pm and again did not turn up, even though we had his word on it that he would definitely be here. To say we are disappointed is an understatement, and unclear how firms can operate in this manner, so my advice would be to look for a company that does turn up as this one certainly does not either turn up or apologise to its customers More...

Reviewed on TrustPilot

31 May 2022

Reviewed on Google Maps

22 December 2019

Reviewed on Google Maps

14 December 2019

Excellent cant praise them enough

Reviewed on Google Maps

14 October 2019

Not a scam! They replaced my boiler, and added cavity wall insulation and extra loft insulation! For free!! Their very professional and polite and quick to act and communicate.

Reviewed on Google Maps

27 September 2019

Rated highly for: Responsiveness, Punctuality, Quality, ValueFound your fitters Jack and Fish from Torquay who fitted our underfloor I insulation, two of the most efficient and and courteous men it's been our privilege to meet. They were the very the best advert you could have to promote your firm Thanking you. D PADDON More...

Reviewed on Google Maps

24 August 2019

These guys know there business , , can't fault them , great workmanship, thank you

Reviewed on Google Maps

9 July 2019

Thank you to Carbon Saving Group, Max Energy & Tailored Heat for our government funded grant for a new boiler & cavity wall insulation! Efficient, professional & courteous teams, recommend all three companies A+ More...

Reviewed on Google Maps

29 June 2018

Should be called the money saving group! turned up at my door offering a free boiler, my boiler hasnt worked for 10 years. within a week they fitted the boiler and installed some extra rads all for free. thanks to mike, phil and tom. great work and looking forward to winter. More...

Reviewed on Google Maps

13 June 2018

Should be called the money saving group! turned up at my door offering a free boiler, my boiler hasnt worked for 10 years. within a week they fitted the boiler and installed some extra rads all for free. thanks to mike, phil and tom. great work and looking forward to winter. More...

Reviewed on Google Maps

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