Brownsgunner
Great Dunmow, Essex, Essex
Great Dunmow, Essex, Essex
Founded in 1992 we’ve been resolving property issues for individuals, families and organisations across London, Surrey and Essex.
Based in Dunmow, Essex as we specialise in a number of areas of home improvements from kitchens, painting and decorating to complete renovations.
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What do you love most about your job?
This has always been rather short and simple I'm afraid. To provide good quality work at excellent value. I have a strong belief that if your honest, have integrity in your capabilities and treat people as you would like to be treated you can't go far wrong. By doing so we have complete some excellent work for some fantastic people from simply fixing a door or putting up some shelves, painting a room to a complete refurbished. whatever the job we have managed to save to customer money one way or another and provide an excellent service I proud of.
What inspired you to start your own business?
Inspiration came from studying architecture following years of helping Dad fix / make things. Myself and two others were asked if we could re-instate the old victorian houses in and around Wimbledon, Kinston area to an original state in varying degrees or another. from there word spread and the business developed into other areas, we've done work for commercial companies, the government and obviously continued with residential properties and before you know it time has passed and here we are albeit I'm in Essex now.
Why should our clients choose you?
What to expect
A high quality professional finish
Guaranteed workmanship
Attention to the smallest details (we’ve even been told we’re far too picky)
A systematic working approach
Professional & friendly service
We adopt a tool safe policy to ensure the safety of all customers,
Prompt and punctual service, we work a full day ensuring value for money
Experienced and trusted personnel
We always treat your property with high esteem and respect the things that matter to you
How we deliver it
We take pride in offering a ‘far more personal approach’ than our competitors’ in particular by the way we tailor our service to your individual requirements and pay attention to the smallest of details
Clear and comprehensive quotations
You will always know exactly what the cost is. What we quote (not estimate) is what you pay. Not all can boast this
In a structured, logical and informative manner
We make sure you, your family, visitors, employee’s or colleagues are not inconvenienced or stressed during the process as much as possible
Respecting your property as we deliver our services is a standard approach
Through flexible working hours if needed
A friendly and courteous manner
Through hard work and passion for a quality finish
The use of professional equipment / tools to ensure we meet your expectations
How the process works
If you do not receive an immediate response I will return the call ASAP (that’s the beauty of contacting the owner direct)
Initial discussion on phone / via email regarding project, arrange appointment to visit you
We can offer informative advice based on your requirements during our discussion if necessary, take pictures and particulars of your requirements
We aim to provide a detailed quotation within 48 hours
If you agree with the quotation we’ll schedule a start date and nearer the start date we always check for any changes you may have and agreed the domestics / logistics / schedule
Project mange the complete process
During the work we will always accommodate additional requests if possible
We turn up on time, commence work and complete a full day
What else you need to know
We are happy to arrange collection / delivery of relevant materials
We save you money by never charging you more for materials. Meaning you get them at trade or cost price where applicable
We believe that our customers satisfaction is the most important factor
We will keep you informed and up to date at all times
We’re project management qualified
Our direct relationships with manufactures, ensures cost savings for you.
