Billy Currell The Roofing Specialist Ltd

Mr Currell's work is defective and does not meet industry standards.

We hired Mr Currell to repair damp in our roof in March 2019. The damp returned within months and we still have damp in March 2021. We had been asking Mr Currell for 15 months to repair his work. During this period he tried to charge us to repair his work, returned on and off when attempting (but failing) to fix the damp, and caused more (entirely avoidable) damage to our home in the process.

Due to our frustration with the lack of progress and continuing damage to our home, we recently paid for a RICS chartered surveyor to assess his works. The surveyor's report concluded that Mr Currell's work is defective and he has failed to meet industry standards. We were not aware of the scale of the defects until we obtained the report. It is now apparent that we will need to hire another roofer to fix the work that we paid Mr Currell for in 2019.

Mr Currell has to date refused to return any money or compensate us.  We accept that problems can arise with works, but what counts is how they are dealt with. Mr Currell could have acted professionally, but he failed to engage, dragged his heels, causing us immense stress and inconvenience, while the damage to our home continues. He also failed to register our guarantee in the first place.

We feel it is important to warn other consumers of our unpleasant experience; please be careful in choosing Mr Currell as your roofer. More...