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AP Gooch Ltd

South Benfleet, Essex

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3.5/5

3 customer reviews

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21 March 2022

I had a terrible experience with AP Gooch, the quality of their work, and their warranty (I've just had an excellent experience with another company, upholdng thier warranty, which reminded me to post this review). Adam was initially very impressive - really knowledgeable, and I felt like I'd made a good decision. After a few years (around 3) of installing the waterproof membrane, I started to see mould appear on the carpet, in the place where I originally had an issue. The amount of times I called Adam, to arrange for him to come round, was ridiculous. I called him so many times, sometimes every day for a few weeks, over the space of the year. It was incredibly frustrating. I reached out to various people in his field, and one consultant gave me the name of Adam's boss - so I changed my channel and got through to someone - and finally saw some action. Someone came round to view the damage (literally 18months after raising the issue) - and the conclusion was that there was above average rainfall - and I was told they would see hoe things evovle. This made me realise that the warranty is worthless - they will always find a way to absolve themselves of responsitibility. I wasn't there when the work was being done, but my neighbour saw that the layer of screed was applied very shoddily - and only one coat was applied - so our suspicion is that this poor work allowed the water the seep in. The whole process was deeply frustrating, I felt helpless, and annoyed. I sought legal action but decided to take the peaceful route out, and admit defeat. More...

19 April 2019

Had my basement decked out by A P Gooch Ltd and his team. Amazing workman ship and finished before the due date which was very helpful for me. Highly recommended.

Reviewed on Google Maps

20 May 2015

Newton Waterproofing highly recommends A P Gooch as basement waterproofing specialists. From new-build to existing cellars and basements, A P Gooch will provide expertise and deliver first class service.

Reviewed on Google Maps