Hull, East Riding of Yorkshire
We offer IT repair and support services to homes and small business throughout Hull and the East Riding (although we will consider work that is further afield – call us to discuss or complete the contact form on our website www.AndersonsIT.
Show more
21 customer reviews
John Franzen
A small business backed with integrity.
Reviewed on Facebook
Sam
Computer Repair
Dave is highly recommended
He arrived on time and did a great job at a good price
He had sorted my problems and I would definitely use him again
A Brigham
Network Installation and Cabling
Great service with lots of customer -focussed planning - even though the customer was not available 99% of the time (due to a sudden health issue). Very happy to recommend this service. More...
Ken
Network Installation and Cabling
Excellent service! Very good advice and gave options to try and resolve issue. Arrived on time and had researched solutions for a network issue- so came prepared and therefore reduced cost for me! Very friendly and rates are very good. Highly recommend! More...
Reply from Andersons IT Services
Thanks ever so much for the review Ken! I am so glad you are satisfied and look forward to working with you again in the future.
John
Very impressed with Dave service price as he advised over the phone
Would use again and recommend him
Reply from Andersons IT Services
Thanks ever so much for the review John - happy that I solved your issue! I look forward to working with you again in the future!
Patsy Stoneman
Dave solved my problem with no difficultyl. He understood straight away what the problem was, came straight away to look at my pc, and stayed until he was sure I understood the solution. I'll definitely call on him again!
Reply from Andersons IT Services
Thanks for the lovely review Patsy! I look forward to working with you again in the future.
Heather Fletcher
Came to mums house at very short notice and managed to work out what was wrong and sort out...not an easy task when dealing with a stressed 80 year old with a faulty iPad!
Big thanks to Dave for his professionalism and patience...appreciated...would highly recommend
More...
Reply from Andersons IT Services
Thanks very much for the great review Heather! It was a pleasure and a privilege to help your mum out.
Joanne
Friendly, prompt, professional. Knew exactly what he was doing (had bad experiences in the past). Used his services several times now
Reply from Andersons IT Services
Thanks for the review Joanne. Always a pleasure to help you.
Julie Fisk
Andersons IT service responded very quickly to my request. I am involved with a Charity which had three old computers. I asked Andersons if they could take two back to factory conditions . He did this, also remedied faults on my Lenovo Computer and my husband's computer. He installed Linux software on another computer which means that too is serviceable and can be used as a conduit to the other two . I have no hesitation in recommending his services - his price was also better than I have been paying! More...
Reply from Andersons IT Services
Thanks very much for the great review Julie! I look forward to working with you again in the future.
Colin Stoneman
Solved two problems on separate computers for us, quickly and efficiently. And very reasonably priced! Will definitely use them again.
Reply from Andersons IT Services
Thanks very much for the review Colin, really appreciate the support!
Gavin Hewitt
Punctual, personable and very knowledgeable. Dave was able to advise the best options for me and carried out the work agreed promptly and at a reasonable price. Will definitely recommend and will be going back for future IT solutions. More...
Reply from Andersons IT Services
Thanks ever so much for the lovely review Gavin. I look forward to working with you again in the future.
John Blackburn
When I needed a new computer and printer, Dave was very helpful with his advice on what to buy for my needs. Once I had bought the PC and printer, he came and set them up. Very satisfied and would definitely recommend him. More...
Reply from Andersons IT Services
Thanks ever so much for the lovely review John!
Catherine Scarlett
Thank you very much to Dave for creating our fantastic new union website and for the excellent ongoing support. Would definitely recommend
Reply from Andersons IT Services
Thanks ever so much for the review Cath! I hope everything is going well with your new website. I look forward to working with you again in the future.
Judy Dickinson
I gave this firm a 5 star as it was most efficient and dealt with the problems of a very old MacBook. New memory was bought, the laptop updated and other advice given so that my laptop works so much more quickly
Reply from Andersons IT Services
Thanks very much for the review Judy! I look forward to helping with any issue you have in the future.
D A Barley
Excellent service, Dave is extremely knowledgeable in all matters IT related. I would have no problem recommending Dave
Reply from Andersons IT Services
Thanks for the great review! Always a pleasure to help, and look forward to working with you more in the future.
Mark Kelley
Efficient and responsive service .
Reply from Andersons IT Services
Thanks for the review! I hope I can be of more assistance in the future.
Dotty
First rate service . I was given plenty of options to solve my problems, with first rate advice on all options
Reply from Andersons IT Services
Thanks for the great review! Happy to help with all your needs.
Kate Macdonald
Dave is providing a fantastic service. Sourcing equipment, setting it up and ongoing maintenance and support. Really can’t recommend him more highly.
Reply from Andersons IT Services
Thanks for the great review! It's a real pleasure to work with you and your team.
Helen Clark
Brilliant service, they sorted out my PC problems quickly and advised me on the things I was unsure about. They seem very knowledgeable and don't overcharge you. It was great to discover Anderson's IT - they are an honest, helpful, local business. More...
Reply from Andersons IT Services
Thanks for the great review! I hope you will consider us for your future IT requirements.
Nicky Rea
quick and reasonable price service, good with both programme and repair, thanks for today... phil and Nicky...
Reviewed on Facebook
Anna K. Angyan
Quick and very friendly service, highly recommended.
Reviewed on Facebook
What makes a great website?
Usability has always been of key importance in a successful website. Websites with an intuitive design, and with images and aspects that are pleasing to the eye are going to attract more customers than those without these features. A simple, intuitive, and functional navigation is another important feature to focus on. Andersons IT can deliver an attractive, intuitive website for a fraction of the cost of other web designers.
What questions might you ask a client when starting a new project?
Describe your business in a few sentences.
Do you currently have a website/server/support contract? If so, what is/isn’t working for you?
What are your goals for this project?
Who is your target audience/customer?
What specific features do you want on the site?
How can we avoid failure?
Who are your main competitors?
What makes you different from your competitors?
What’s the scope of the project?
What do you love most about your job?
I love helping people with IT problems and meeting customers.
What inspired you to start your own business?
I was tired of hearing stories from people of how they had been given bad advice, mis-sold stuff or simply ripped off by cowboys. I was given a golden opportunity through voluntary redundancy to start my own venture offering affordable, reliable IT support to homes and small businesses in my community.
Why should our clients choose you?
I'm honest, reliable and cost-effective. If I can't fix your problem I won't charge you. I don't charge a call-out fee, and will try to give you the best advice I can whilst keeping your costs to a minimum.
Free Home PC Health Check
Available to all first-time Andersons IT home customers, comprehensive tests are run on your computer taking ~1 hour. You’ll be given a verbal report and an estimate for Andersons IT to complete any remedial work during the same visit.
Virus & Malware Removal
Full System Reinstalls
Service / PC Speed up
Memory check
Virus & malware removal
Install all updates
Defragment hard disk
Clean registry
Install free anti-malware program (if required)
Memory Upgrades
Network / Wireless Installations
Wired / Wireless Printer Installations
Software installation
Data Recovery
(If your data can be recovered using our advanced software tools)
Data Backup and Transfer
Laptop/Netbook Screen Replacement
Hardware Replacement / Upgrade
Password Recovery
Hard drive replacement
Option 1 – with basic windows installation, no data to recover and no computer to set back up
Option 2 – with full Windows installation, all updates, backup, restore any data, install essential software – free anti-virus, free office, etc.
Option 3 – clone (this will take an exact copy of current Windows system installation, including your files and any installed software)
Training
Using the Windows operating system
Finding what you need on the web
Getting the most out the Internet
Installing software (applications)
Internet security and safe online shopping
Registering for services you require online
Using office programs
Working with email
And any other bespoke training required.