Loading...

Please wait ...

Advanced Trenchless Inc. logo logo
A

Advanced Trenchless Inc.

Concord, California

(116)
This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.

Photos (2)

See all

Reviews (116)

Leave a review
5/5

116 customer reviews

Loading...
3 January 2020

We called this company after another company had spent 3 days trying to unplug our very long sewer line.  We were looking at spending 18K because they thought we had a broken line about 16 feet deep.  I don't blame the other company because years ago we had another company tell us that it was going to break.  They came out to give us an estimate on the job because the other company was going to have to get OSHA approved, so they recommended calling Advanced Trenchless. The short story is they put the camera down and boom our problems were over.  The company that put in our sewer line had put a pee trap 16 - 18 feet down, no one can explain why that was done but that has been the issue all these years.  They cleaned out our line and charge us nothing because they came out to give us an estimate and because they needed the camera to give us a good estimate they inadvertently cleared the line.  We were more than willing to pay for their services but they said no.  Even if they charged we would be writing letting everyone know what professional team they are. More...

Reviewed on Yelp

26 December 2019

Another 5-star review for Advanced Trenchless. We had an excellent experience with them from the initial consultation to the completed job. They were reliable, efficient, and professional--and their price was fair (along with a generous warranty). I'd also like to mention that they were unfazed when the scheduled day for the main part of our sewer pipe project turned out to be a very rainy one, (showing up promptly at the planned time, ready to go, with rain gear and tents). Plus, they did a wonderful job replacing some pavers that they had to temporarily remove to do the work. And finally, they were fastidious in their cleanup, which I've not found to always be the case when other crews have come out to our house. I definitely recommend Advanced Trenchless. More...

Reviewed on Yelp

23 November 2019

Wonderful people and company to work with!I called these folks due to a blocked line that wouldn't allow my toilet to flush and they were quick, reliable, efficient, and fair priced. Michael came to my home with a trainee and while they worked they kept my Mother, who was on sight, aware of the problem and how they intended to fix it. They were in and out within an hour and a half and we couldn't be happier!Advanced Trenchless provided us with a two hour time frame which was appreciative as well as sending an email and text reminder of the appointment the day of and the day before. The day of I also received a text with the name and photo of the specialist who would be coming out, extremely appreciative!Overall, we are happy with the service we received and would recommend them. More...

Reviewed on Yelp

6 October 2019

On Friday, Gene from Advanced Trenchless cleared tree roots from our sewer line. We have lived in our home for thirty-one years and have never had any sewer problems. Last month our neighbor had a sewer backup that backed up into their house.  They had to replace drywall and carpet which cost over $30,000.  The problem was tree roots.  We thought this was a warning that maybe our sewer was clogged with roots too.We set up an appointment with Advance Trenchless.  They were wonderful.  They notified us when Gene was on his way to our house and even sent us his picture so we would know who was coming to our door.  He showed us, with their camera system, that our sewer also had a root ball.  It was only a matter of time before we had the same problem as our neighbor.  He cleared the root ball from our line and even installed a backflow device.  If our sewer backs up, the backflow device will "pop" and we will know there is a problem before any damage is done in the house.Thank you Gene and thank you Advanced Trenchless!  Thank you for the peace of mind. More...

Reviewed on Yelp

29 September 2019

Fair pricing and very efficient work. Great customer service.They came in and fixed broken sewer line in 1 day. They handled all the permits and it was a very smooth process. Very pleased with the experience.

Reviewed on Yelp

4 September 2019

Those guys are great ! Let me put it that way Gene and his crew save me about 7k .They were able to maintain and clean up the current sewer and not taking advantage of the new house owners like other companies did and recommend replace everything. In general Gene and his team are really professional and knew what they're talking about , they explained everything ! They will be my first choice if I'll ever have sewer problems again. More...

Reviewed on Yelp

4 September 2019

Great company to work with. Gene Wall came out and did a through inspection for a sewer lateral compliance on our new home in El Cerrito. A different team came out and installed the pipes, dug the trenches, etc. they were in and out in a day. They were awesome! Communication with the front desk was a breeze too, Leah was super helpful and quick to respond. They weren't the cheapest, nor were they the most expensive. I found their pricing to be reasonable. I would recommend this company to family and friends. More...

Reviewed on Yelp

17 August 2019

As a Bay Area Realtor since 2006, I have to say Advanced Trenchless is top notch!!From the professionalisms you receive when calling to the technician who comes out to do the work. Report was given in such a timely manner and the text notification to notify you of who will be coming out. I highly recommend this company to my clients. Thank you Advanced Trenchless. More...

Reviewed on Yelp

22 May 2019

I have used them for inspections and replacement.  Honest and fair pricing.  They have always been in them and done good work.

Reviewed on Yelp

20 May 2019

Gene and Vince are top notch plumbers! They were able to clear out a clog in a line that every other plumber said had a break and wound up saving us lots of $$$$$. They are very professional and highly knowledgable guys. I will be using them again for any plumbing needs! More...

Reviewed on Yelp

8 May 2019

When I suspected some problems with our sewer lateral, Advanced Trenchless (AT) was one of 3 companies I requested an estimate from (based from a neighborhood recommendation). Of the 3, AT had the most organized communication method (text and emails, complete with pictures of their technicians) and the most thorough estimate. Vince V, who gave the estimate, gave clear explanations and cost estimates for different problem scenarios. Chris R., who did the sewer maintenance work, was efficient. I'm happy that the problem turned out to be a small one, but also feel that AT did an excellent job evaluating it and outlining next steps so that there were no surprises. More...

Reviewed on Yelp

12 February 2019

Just finished my sewer inspection with them and I can definitely can understand the five star review that they have.Vince was the technician that came by and he is highly professional,  answered all of my questions and they have the BEST prices in the market ( I called at least 5 different companies )

Reviewed on Yelp

12 February 2019

It has been a really pleasant experience working with this company. They did a significant repair of our drain line into the street system. In preparation they did a camera study of the problem: recogized the root problem and separated lines and then came and fixed it very promptly. The repair was done very neatly without interfering with my line or the neighbors upstream. I had expected problems and there were none.I think their price was fair. More...

Reviewed on Yelp

2 January 2019

I had a good experience.  They were responsive and reasonably priced.  They left my yard in good condition when completed.

Reviewed on Yelp

10 November 2018

Recently we were annexed into our city.  We got bids from several contractors but AT was the winner!  They were professional, on time and the team was great! I would recommend them to anyone!  Thanks again. More...

Reviewed on Yelp

2 November 2018

I have to give these folks 5 stars, even though I ended up going with another company (simply due to $).  They have been an absolute dream to work with.  They came out promptly, kept me in the loop on their schedule (they even texted with a photo of the tech who would be on site to let me know he was on his way--who does that ), did a thorough investigation and measurement, made sure I completely understood what they were seeing and the impacts on my home, gave me a prompt quote, and then followed up to see if I had any questions about the quote.  We did decide to go with another company simply on price, but based on my experience with Advanced Trenchless, I would trust them completely.  They were honest, timely, with great knowledge and follow-up, and made sure I had a complete understanding.  Seriously awesome folks.  After the nightmare of our sewer situation (8 plumbers on site in the course of 2 weeks and over $1,000 spent just trying to get a diagnosis), Advanced Trenchless was a breath of fresh air. More...

Reviewed on Yelp

13 September 2018

Advanced Trenchless (AT) is efficient and professional. We had to replace the sewer lateral on a recently purchased home and also deal with an old abandoned septic tank. AT handled all the permits (2 from the county and 1 from the city) and they had a crew on site within a week. We were happy that the "trenchless" process meant that our lawn and garden were not disturbed. The foreman Gil did a great job keeping us updated on progress. I got two bids for this job, and the AT bid was significantly below the other company's. The final bill matched the bid exactly. AT also provides a 20 year warranty on materials and workmanship.They made a large and complex project as painless as possible for the homeowner and we appreciate it!! More...

Reviewed on Yelp

5 September 2018

Yesterday, I hired a different company to come out for a sewer line maintenance cleaning. They hit resistance in the line, used a camera scope, saw water and told me that it means I had a broken sewer line and needed to replace it, which would cost thousands of dollars. A neighbor had recently used Advanced Trenchless, so I called them for a second opinion. Kevin was my technician and he reported that my line was backed up and needed a cleaning. Interesting, since that is what I paid a different company to do yesterday. I decided to pay Advanced Trenchless to clean it this time, in hopes it would be done right. Kevin was super diligent and committed to getting it handled, which involved him cleaning out my line twice, as it was blocked with tree roots. He removed the roots and the line is all clear now. The best news, using his  camera scope, he determined that there were NO breaks in my sewer pipe as the other company reported. The company I previously called either tried to take advantage of me, was lazy or negligent. Whichever the case, Advanced Trenchless earned my respect and trust. They are professional, experienced, reliable and honest. As a result, they will get all my future business and I will gladly recommend them. More...

Reviewed on Yelp

19 August 2018

I asked them for an estimate to replace my sewer lateral to compare to one I had already obtained for $16,000 & instead was told after they TV'd the line it only needed cleaning and cost was $209! It hadn't ever been cleaned in 60 years & only backed up once 20 years ago so surely the first plumbers were trying to take me. More...

Reviewed on Yelp

27 July 2018

When you need a job done, just hire these guys. I have been dealing with plumbing issues since late March. I haven't had access to my yard since May (it's now almost Aug). My landlord hired a hack general contractor to try and fix the broken pipe leading to the sewer underneath the road. He supposedly tried to get permitting to finish the job, only after he dug up my yard trying to get to the pipe. Finally, he hired Advanced Trenchless. Within a few days they had the proper permits and began working. The crew was friendly and kept me in the loop every step of the way. They were awesome with my 3 dogs and never put any undue stress on myself, finance and pups. In just a couple days of work, they are now done and I am just disappointed I wasn't able to get them hired sooner. Well done you guys. Wish I could give 7 stars. More...

Reviewed on Yelp

19 July 2018

From my initial phone call to the spotless condition of my yard and guest room, I couldn't be more satisfied with this company! We had sewer line that collapsed due to a large tree root growing around it. This caused (yuk!) a sewer backup. The line is under a cement slab floor. They built a "tent" around the work area, no dust got on our book collection. We highly recommend Advanced Trencless! Now all we need is new carpet and we're set. Thank you, Trenchless. More...

Reviewed on Yelp

12 June 2018

I was told by another company that my sewer line needed to be replaced. I have multiple properties and have used the other company before and generally trusted them. I decided to get a second opinion and had Advanced Trenchless take a look and provide a competing estimate. They were prompt, sent a picture of the tech, let me know when the tech was on the way and they showed up on time. The awesomeness of this company was revealed when the tech said that I do not need a new sewer line. He said it actually looks pretty good and that replacing the line would be a waste of my money. If I could give TEN stars i would! Oh, yeah and when asked how much the camera inspection was he said "No Charge". Next time I hear of someone needing this service they are my new go to provider. More...

Reviewed on Yelp

15 May 2018

I was disappointed that they advertise widely that estimates are free, when in fact their charge for evaluating a sewer line for a general inspection is $250 (e. g., for escrow inspections). It's only free when you're having a problem and need that problem fixed (for more $). It would feel less like bait if they stated this on their website instead of writing all over that estimates are free. I did not end up using this service. They were prompt to respond to inquiries and quick to schedule a time, so 4-stars for a good professional showing, but minus 1 for the lack of transparency about cost on their website. More...

Reviewed on Yelp

8 March 2018

Absolutely premium service!!  They just replaced our upper sewer lateral piping.  A clean and personable crew arrived on time, worked professionally and efficiently, and returned the property to top-notch condition by late afternoon.  No muss, no fuss.  Explained everything, including the City of Vallejo rebate program, plainly and thoroughly.  I am very impressed and satisfied.  Looking forward to an opportunity to recommend them! More...

Reviewed on Yelp

2 March 2018

Highly professional in setting up the appointment and in carrying out the work. Very reasonable price as well, and the rain didn't phase the workers at all. Highly recommend this company!

Reviewed on Yelp

28 February 2018

Third time was the charm. After two other companies had tried and failed to unblock our storm drain - one of whom recommended digging it up and rerouting to another one - these guys came in, found the root of the problem (literally) in 10 minutes and fixed it, pausing only to help a delivery guy unload our new oven, Total rock stars.

Reviewed on Yelp

15 February 2018

We just bought a new home and when I say new I mean it's 75 years old. We needed the upper lateral replaced right away so we called one company to come out and their quote was so high we decided to call Advanced Trenchless for a second opinion.  They came out and gave us a quote that was $700 cheaper. They came out today to complete the work and did a great job. Even the city inspector who came out to sign off on their work told my husband that we picked a good company to work with.  They even put our deck back together even though we said they didn't have to.o.  Thanks Jacob, Roman and Acedro! More...

Reviewed on Yelp

7 February 2018

Our house has had Maine sewer line problems for years! Knowing that it isn't a simple, or cheap problem to fix, we put it of for a good long while! When there's multiple backups in just 1 weeks time, we knew that "it was time!" We called 7 different companies out for quotes, and Lord were they all "different." Every company had varying degrees of pricing, as well as varying degrees of expertise. What we found was,  company's that did Trenchless Only, had the best price, as well as the most knowledge. We decided to go with Advanced Trenchless because of our interaction with Michael. The questions he answered, the confidence he spoke with, as well as the things he did while he was inspecting our issues, was above and beyond what the competition had to offer. None of the 7 companies that came out inspect our sewer line as well as the cities portion. Not one of the other companies explained, or justified their price when asked. Every company asked for money up front, quoted a 3 day job, but Advanced not only asked for zero deposit, they also quoted a 1 day job! They started at 8am and was cleaning our property spotless by 1:30pm. It looks as if there was no work completed. Advanced Trenchless, Thank you all for your help! More...

Reviewed on Yelp

31 January 2018

We are new to the area.  This team was amazing!  They efficiently figured out our problem and competently performed the necessary work to get everything back in order.  In addition, due to a serious emergency our dogs had been left alone for the day.  The technicians were not deterred, made the scheduled appointment, took great care of our dogs and assisted us with another issue that was not part of the original order.  I do not know when we have been better treated by a home repair and maintenance team and we are seniors so we go back more than a little!  HIghly recommended doesn't begin to cover it . . . in addition to skill and competence they possessed kindness and consideration.  Definitely went beyond the call of duty.  Outstanding service. More...

Reviewed on Yelp

30 January 2018

If you have any issues with your sewer line and you have to replace it do not waste your time calling around. This is it!  This is the company to call and get your issue taking care of professionally in a timely manner with the guarantee for the next 20 years. Did I mention it's trenchless!

Reviewed on Yelp

16 January 2018

This is the second time I have used Advanced Trenchless to replace my sewer lateral line. The first was on our rental house and now the time had come to replace the line at our primary residence. I cannot speak highly enough of Advanced Trenchless.  They are very professional organization from the initial phone call to set up a video inspection, scheduling the replacement to the actual work being done. Both times the crews were a polite, hard working group who got the job done in a day. They take great care of any landscaping that they are working around and leave the area cleaner then when they arrived. I now flush with confidence. Thanks Advanced Trenchless! More...

Reviewed on Yelp

9 January 2018

Finally got my sewer done, my old pipe had a off set in it from when we bought our Martinez house in 99.  Sewer main replacement and road work on our street last year took out the pipe the rest of the way. Could not clean out past the off set "my plumber said" We saved our money, collected quotes, and chose Advanced Trenchless. Everything went as planned, one day service, neat and clean, on budget. All the city permits and inspections done Great company to work with, thank you. More...

Reviewed on Yelp

1 January 2018

This company is amazing! The BEST customer service all around from the initial contact to camera my line, to the office staff, to the scheduler and the guys who did the work. They did a great job on replacing my sewer and then patching the concrete they had to cut through to get to my pipe (it looks better than new!) And they were communicative throughout the process. Once I signed the bid, we were off and running and the sewer was replaced so quickly. I would not hesitate to refer Advanced Trenchless to anyone looking to replace their sewer. More...

Reviewed on Yelp

22 December 2017

I contacted them to get help in resolving a problem with the sewer. The initial inspection involved looking for the clean-out. The tech spend a great deal of time trying to locate it, finally after crawling under the house he determined that we didn't have one. He was very patient and thorough. They put in the clean-out and checked the line out to the main with a camera. Their recommendation that no replacement was necessary. Good news and great honesty from a company. They were great to work with, I was always able to get hold of the workers actually doing the work. More...

Reviewed on Yelp

15 December 2017

I hired Advanced Trenchless to fix my sewer lateral and I am very satisfied with their work. The workers came on time and explained the process. They were very nice and professional. In addition, they cleaned up after themselves. Left front my driveway cleaner than what it was. I am a very satisfied customer. Hire Them! More...

Reviewed on Yelp

2 December 2017

Gene from Advanced Trenchless was fantastic. He was knowledgeable and performed an excellent job repairing our plumbing issue. The repair price was very reasonable. I would highly recommend Advanced Trenchless. More...

Reviewed on Yelp

20 November 2017

I can't say enough good things about our sewer lateral experience with Advanced Trenchless.  From Gene who performed our estimate, to Adam who was upfront and honest about the challenges we may face due to the previous work that had been done without a permit before we bought our house (and what those challenges would mean for the price. ..which was uncomfortable for all parties, I'm sure), to Art and his crew who worked hard to get the job done quickly, correctly, and at the best possible price.  Their reputation and relationships with the Central Sanitation District helped us to avoid costly rework while ensuring that we had a system that would perform well for years to come.  We looked at a number of companies before selecting Advanced Trenchless...not only did they offer the best price, they were the ONLY company that was upfront and honest with us from our initial contact. More...

Reviewed on Yelp

12 November 2017

Advanced Trenchless repaired a broken sewer line for us. Their company/staff were friendly and professional. Our entire experience from beginning to end was a positive one. They had to cut through cement on our front-porch area, and you can honestly barely tell where the repair work was done.  We would highly recommend this company! More...

Reviewed on Yelp

13 October 2017

Advanced Trenchless performed our private sewer lateral replacement and did an amazing job. We have a beautiful, mature garden that was not disturbed at all. They had to remove a ton of dirt in one section and were very careful to lay down tarps in advance and keep the site clean.They were courteous to us and our neighbors, whether it was being timely, completing jackhammer work quickly, moving their vehicles or otherwise just being friendly.We obtained 4 bids and Advanced Trenchless were very competitive. They were not the cheapest we chose them because of their incredibly thorough and detailed inspection report (by Gene).They scored bonus points by finding an additional connection AND by finding our neighbors sewer line that was only 10 inches away. That's important because pipe bursting near another line requires additional care.I wish I had the names of all the guys who did the replacement because they deserve a special callout too.Everything was done in the same day. Excavation, replacement, testing, EBMUD inspection and backfill.I can't recommend Advanced Trenchless highly enough! More...

Reviewed on Yelp

1 October 2017

Hands down the only company I trust for inspections and bids for SL.  They will be the first to tell you if the line is fine or needs partial/full replacement.  Have never had a problem with the company. They show up when scheduled, often early.   Tip for anyone using their services or any other company: locate the sewer cleanout before they show up.  It saves everyone time and frustration. More...

Reviewed on Yelp

22 September 2017

Jordon and team did a wonderful job with my sewer lateral work. Great service. Love it

Reviewed on Yelp

11 September 2017

I ordered a sewer inspection from Advanced Trenchless while in contract for my home purchase. Cameron was the technician who showed up to perform the inspection. He was on time and professional. I couldn't believe that not only did I get a report from him, I got a video inspection with his detailed commentary of the inspection. The piece of mind I got was well worth the small fee they charge for the inspection. Worth every penny. Thanks Cameron and thanks Advanced Trenchless! More...

Reviewed on Yelp

8 August 2017

Advanced Trenchless is an awesome company to work with. They were extremely responsive from contact, during the job and the follow up. Everyone we worked with was not only professional and knowledgeable but also kind and compassionate. Scott advised us to complete only what was necessary on our sewer lateral, saving us several thousand dollars at a time when we were experiencing a family crisis. They fit us in quickly in order to respond to a timeline we had not been able to stay abreast of due to the family situation. They answered all our questions in a very timely manner. The job was excellent and completed in one day with no visible difference on our property. The crew was extremely courteous and thoughtful. In addition to doing a great job and being extremely responsive and kind, they also sent flowers to our family in recognition of our loss. Advanced Trenchless went above and beyond in their customer care even though we were first time customers. We highly recommend them and wish that more companies could combine excellent work with compassionate customer care. More...

Reviewed on Yelp

27 July 2017

Advanced Trenchless was recommended to me by my plumber as my lateral sewer line was cloggimg every few months due to root intrusion.  They came out and did an inspection of the line at no cost and confirmed that the roots were the problem and that I could continue to have it cleared every few months or have the lateral replaced.  No pressure at all to replace the line.  The uncertainty of when the sewer line would back up was not something I could live with, so I chose to have the line replaced.  Advanced Trenchless was so professional about the whole job.  They were careful around my plants and restored what had to be moved to original locations.  Highly recommend. More...

Reviewed on Yelp

26 July 2017

Thank you being on time and doing a great job with no hassle. Well I guess the construction industry is finally changing for better.

Reviewed on Yelp

25 July 2017

I called Advanced Trenchless after 2 other companies could not clear my sewer lateral.   They worked HARD until it was cleared.   I also engaged their services to replace my lateral, and they did a fantastic job.   All employees were helpful and courteous.   I highly recommend Advanced Trenchless.  They were a pleasure to do business with. More...

Reviewed on Yelp

17 July 2017

Advanced Trenchless has the best service I've ever experienced in contracting work.  They worked really hard to do a complete replacement on our main line and new sewer line from our garage.  There were complications involving damage to the storm drain (due to poor 1950's construction), but they worked tirelessly with the sanitation district to mend the breach.A plus was they hooked up our sewer line temporarily each night.Scott was very helpful, organized and communicative!Great service!  Thank you! More...

Reviewed on Yelp

13 July 2017

The entire Advanced Trenchless team was impeccable - Scott was knowledgeable, kind, competent and advised us as to the most cost effective way to get our work done. We had a deadline, were in a serious family health emergency, and had some cash flow issues. The Advanced Trenchless team was extremely responsive and worked with us to fit us in under our deadline which other companies couldn't accommodate. The work they did was clean and efficient and in spite of many unknowns came in very close to the estimate. They clearly explained the small overage. Each person that interfaced with our family was professional, thoughtful, perhaps most notable, kind. Notably, Advanced Trenchless went out of their way to express condolences to our family, something that is very rare in a business you have just worked with once. Overall, I would not hesitate to highly recommend this company. More...

Reviewed on Yelp

6 July 2017

Advanced Trenchless was great for my sewer drain line needs! I heard their name and of there reputation straight from VSFCD themselves, and after receiving a quote lower than the rest, and a quick response, I decided to go with them! Every person I dealt with, be it Ryan, Charles, or Adam, were all great and kept me well informed and in the loop with every step of the way! Despite the fact that I don't live in town, I was never concerned over their quality of work in my absence. They're great! More...

Reviewed on Yelp

19 May 2017

This is a really great company.  One of our sewer laterals had a tree root intrusion.  They sent a very kind and knowledgeable young man to our house soon after we called.  He determined that we did not need any work because we rarely use the part of our house served by that sewer lateral.This company will not encourage you to do work unless you actually need it.  They are trustworthy and pleasant.  I highly recommend. More...

Reviewed on Yelp