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1st Response Limited

(48)
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‘21 Certificate of Excellence, 2021

About

We offer secretarial, audio, pa and transcription services from 7am-10pm 7 days a week. We are the lowest priced in the market starting from 0.55p per digital dictation minute which is less than £8.00 per hour. We offer legal, medical, property, social services including DBS checked, corporate and personal injury specialised secretaries waiting to give you a first class experience of working alongside you and supporting you like a salaried secretary but virtually, thus saving you thousands of pounds in salary costs.

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Reviews (48)

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5/5

48 customer reviews

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1 April 2023

I contracted Traci in relation of getting help with important court documents. My friend had used 1 st Response service before and so she had recommend them to me. Firstly, wow, wow, wow Traci is a first class lady giving a first class service. I was reluctant first what to expect as I have not used this type of service work before. Tracie ensured me that I was in good hands and that she will assist me in the best way possible. I cannot fault her at all , she has done incredible work of preparing my legal documents. She genuinely cares about her clients and the services she provides is 100% and goes extra mile to ensure that documents are done to an excellent standard. Tracie is a fantastic person, honest, caring and kind which is very rare to come by these days and I'm so happy to have had my work done with 1st response. She even offered adjustments after the delivery date without extra charge and kept in regular contact throughout the project. Just wow, what a fantastic lady. I would highly recommend her. You won't be disappointed. More...

Reviewed on Google Maps

1 April 2023

I contracted Traci in relation of getting help with important court documents. My friend had used 1 st Response service before and so she had recommend them to me. Firstly, wow, wow, wow Traci is a first class lady giving a first class service. I was reluctant first what to expect as I have not used this type of service work before. Tracie ensured me that I was in good hands and that she will assist me in the best way possible. I cannot fault her at all , she has done incredible work of preparing my legal documents. She genuinely cares about her clients and the services she provides is 100% and goes extra mile to ensure that documents are done to an excellent standard. Tracie is a fantastic person, honest, caring and kind which is very rare to come by these days and I'm so happy to have had my work done with 1st response. She even offered adjustments after the delivery date without extra charge and kept in regular contact throughout the project. Just wow, what a fantastic lady. I would highly recommend her. You won't be disappointed. More...

Reviewed on Google Maps

1 December 2022

This company unfortunately is a likely scam. I asked them to do transcripts on a few audios In which they said they could I relied on them for quick fast results. They have not done any work and I had to keep chasing them to get any answers. Still no work was done. These guys sound dodgy. Steer away!!! More...

Reviewed on Google Maps

1 December 2022

This company unfortunately is a likely scam. I asked them to do transcripts on a few audios In which they said they could I relied on them for quick fast results. They have not done any work and I had to keep chasing them to get any answers. Still no work was done. These guys sound dodgy. Steer away!!! More...

Reviewed on Google Maps

1 November 2022

Reviewed on Google Maps

1 November 2022

Reviewed on Google Maps

1 October 2022

Been working with Tracie and her team at 1st Response for over a year now....fabulous company, eager to take on new challenge and can't do enough for you. Highly recommended. Martin

Reviewed on Google Maps

1 October 2022

Been working with Tracie and her team at 1st Response for over a year now....fabulous company, eager to take on new challenge and can't do enough for you. Highly recommended. Martin

Reviewed on Google Maps

verified
22 August 2022

Legal Document Preparation

Tracie who is the director of 1st Response is an incredibly organised and professional business woman. She is quick to respond to requests and will work with you to get your project completed using suitably qualified personnel. I would highly recommend using 1st Response Limited. More...

1 July 2022

They provide a fast , friendly and accurate very professional service . Nothing is too small , or too much trouble .

Reviewed on Google Maps

1 July 2022

This company never fails in its precise and concise delivery of documentation presentation, it must be said that it is a sheer pleasure to work with Tracy. 1m% recommended.

Reviewed on Google Maps

1 July 2022

They provide a fast , friendly and accurate very professional service . Nothing is too small , or too much trouble .

Reviewed on Google Maps

1 July 2022

This company never fails in its precise and concise delivery of documentation presentation, it must be said that it is a sheer pleasure to work with Tracy. 1m% recommended.

Reviewed on Google Maps

6 November 2019

Very efficient and reliable Service. 24-48 hrs turnaround time even on weekends.Excellent communication.Recommended.

Reviewed on Google Maps

6 November 2019

Tracie Mckenna at 1st Response Org is very Understanding and patient with her clients and she delivers high quality services which are hard to match, place that in its proper context of always being affirmative of a client needs and cares about help reputation as a provider of professional business standards. M.J. Hensher

Reviewed on Google Maps

30 September 2019

What an amazing company. Tracie worked very quickly, had great communication and made the whole experience such a positive one. I would definitely recommend!!! Thanks so much! More...

Reviewed on Google Maps

22 August 2019

Tracie is very friendly and approachable, any queries I’ve had were always dealt with very professional and quickly! Tracie offers first class service, and not because she has to but because she truly wants to and cares about her clients! Would highly recommend!

Reviewed on Google Maps

15 August 2019

Tracie was brilliant, totally beyond my expectations and I thoroughly recommend her speedy and professional services.

Reviewed on Google Maps

30 June 2019

Excellent prompt and responsive service.

Reviewed on Google Maps

30 June 2019

A first rate service. Would definitely use again and highly recommend to colleagues.

Reviewed on Google Maps

6 May 2019

Tracie was ultra efficient and really went the extra mile on the project she worked on for me. I would highly recommend her. Brilliant!

Reviewed on Google Maps

6 May 2019

I contacted 1st Response recently for a specific project and this was handled very professionally by Tracie. The quality of work was second to none. Tracie was very friendly and easy to approach. She kept me updated on the required task. I have no hesitation in recommending 1st Response Secretarial Services to anyone who needs professional secretarial services and will use them for my business requirements. Thanks Tracie for your assistance. Justin More...

Reviewed on Google Maps

27 April 2019

I contacted 1st Response recently for a specific project and this was handled very professionally by Tracie. The quality of work was second to none. Tracie was very friendly and easy to approach. She kept me updated on the required task. I have no hesitation in recommending 1st Response Secretarial Services to anyone who needs professional secretarial services and will use them for my business requirements. Thanks Tracie for your assistance. Justin More...

Reviewed on Google Maps

27 April 2019

Tracie was ultra efficient and really went the extra mile on the project she worked on for me. I would highly recommend her. Brilliant!

Reviewed on Google Maps

6 April 2019

I recently hired the service of 1st response for some important transcript work; they did an amazing work; Tracie was very professional and responded very quickly. They completed the work earlier than the agreed delivery date. They even did some adjustment which i have asked after the delivery date. I will highly recommend them for any secretarial work. More...

Reviewed on Google Maps

19 March 2019

I recently hired the service of 1st response for some important transcript work; they did an amazing work; Tracie was very professional and responded very quickly. They completed the work earlier than the agreed delivery date. They even did some adjustment which i have asked after the delivery date. I will highly recommend them for any secretarial work. More...

Reviewed on Google Maps

17 February 2019

She was very very good indeed. Very professional service.

Reviewed on Google Maps

17 February 2019

Excellent service and quality of audio transcription typing, including very fast turn around time.

Reviewed on Google Maps

6 February 2019

Excellent service and quality of audio transcription typing, including very fast turn around time.

Reviewed on Google Maps

6 February 2019

She was very very good indeed. Very professional service.

Reviewed on Google Maps

24 January 2019

Excellent service and quality of audio transcription typing, including very fast turn around time.

Reviewed on Google Maps

19 December 2018

Tracie was a pleasure to work with! She was very responsive and in-touch for a very customised experience. She was also knowledgeable and has the best pricing and turnaround in town. I would definitely look to her before anyone else if I ever need transcribing services again. More...

Reviewed on Google Maps

6 December 2018

Very fast, friendly and professional service, very impressed and would highly recommend Tracie, she had 5 days to complete transcribed telephone calls for a year, 340+ pages and was of a very high standard, excellent service

Reviewed on Google Maps

6 December 2018

Audio Transcription1st Response has been amazing in assisting me with a heavy workload, I was so impressed with the swiftness at which I receive my documents and very impressed with the quality of the work. I would definitely recommend this service. 1st Response works around my needs and responds accordingly even at short notice. I am so glad I found 1st Response, and will use them for all my business needs. More...

Reviewed on Google Maps

6 December 2018

Brilliant service and friendly staff

Reviewed on Google Maps

6 December 2018

Tracie was a pleasure to work with! She was very responsive and in-touch for a very customised experience. She was also knowledgeable and has the best pricing and turnaround in town. I would definitely look to her before anyone else if I ever need transcribing services again. More...

Reviewed on Google Maps

29 November 2018

Tracie was a pleasure to work with! She was very responsive and in-touch for a very customised experience. She was also knowledgeable and has the best pricing and turnaround in town. I would definitely look to her before anyone else if I ever need transcribing services again. More...

Reviewed on Google Maps

19 November 2018

Very fast, friendly and professional service, very impressed and would highly recommend Tracie, she had 5 days to complete transcribed telephone calls for a year, 340+ pages and was of a very high standard, excellent service

Reviewed on Google Maps

19 November 2018

Audio Transcription1st Response has been amazing in assisting me with a heavy workload, I was so impressed with the swiftness at which I receive my documents and very impressed with the quality of the work. I would definitely recommend this service. 1st Response works around my needs and responds accordingly even at short notice. I am so glad I found 1st Response, and will use them for all my business needs. More...

Reviewed on Google Maps

19 November 2018

Tracie contacted me (DP Typing Services) for help on an extensive project recently. Tracie was very friendly, approachable, and knowledgeable about the customers requirements and what was required. There was frequent communication regarding updates, timescales and any queries. I would highly recommend 1st Response Secretarial Services and I hope that I will be able to continue a working relationship with Tracie More...

Reviewed on Google Maps

18 November 2018

Audio Transcription
1st Response has been amazing in assisting me with a heavy workload, I was so impressed with the swiftness at which I receive my documents and very impressed with the quality of the work. I would definitely recommend this service. 1st Response works around my needs and responds accordingly even at short notice. I am so glad I found 1st Response, and will use them for all my business needs. More...

Reviewed on Google Maps

15 November 2018

Very fast, friendly and professional service, very impressed and would highly recommend Tracie, she had 5 days to complete transcribed telephone calls for a year, 340+ pages and was of a very high standard, excellent service

Reviewed on Google Maps

6 November 2018

I used 1stResponse for my urgent secretarial requirements. The secretarial services that I reveieved were prompt, professional and the BEST on price! I would HIGHLY recommend!

Reviewed on Google Maps

6 November 2018

I recently used 1st Response Secretarial Services and I could not be happier with the outcome and service I was provided. I received a high quality service at a competitive price with the best standard of work ! I am so happy I chose them and will always be using 1st Response for any future secretarial work or audio transcription that I require! I honestly could not recommend them enough! Thank you so much More...

Reviewed on Google Maps

6 November 2018

Tracie contacted me (DP Typing Services) for help on an extensive project recently. Tracie was very friendly, approachable, and knowledgeable about the customers requirements and what was required. There was frequent communication regarding updates, timescales and any queries. I would highly recommend 1st Response Secretarial Services and I hope that I will be able to continue a working relationship with Tracie More...

Reviewed on Google Maps

6 November 2018

Brilliant service. Very fast, reliable and great quality. Highly recommend.

Reviewed on Google Maps

20 October 2018

I recently used 1st Response Secretarial Services and I could not be happier with the outcome and service I was provided. I received a high quality service at a competitive price with the best standard of work ! I am so happy I chose them and will always be using 1st Response for any future secretarial work or audio transcription that I require! I honestly could not recommend them enough! Thank you so much More...

Reviewed on Google Maps

12 October 2018

I recently used 1st Response Secretarial Services and I could not be happier with the outcome and service I was provided. I received a high quality service at a competitive price with the best standard of work ! I am so happy I chose them and will always be using 1st Response for any future secretarial work or audio transcription that I require! I honestly could not recommend them enough! Thank you so much More...

Reviewed on Google Maps

Q&As

I love giving a 100% satisfaction and commitment to my clients, it strives me to do better and I am always aiming for that review of “outstanding service”.

I worked as a legal secretary for 25 years and 8 years in the medical field. Having a great interest in medical and law I decided that this is something I could provide to clients and help them save money. Having a company that is like an outsourcing company but more personal as it’s the same four secretaries whom work with you and give you that personal touch so we can build a great relationship.

We are fast, accurate, the most competitive on rates, personal and very attentive. We proof read the work which is included in the charge and do not charge extra for that time. We have 5 star ratings on Google and Trustpilot and our reviews speak volumes.

Services

Typing at 90+wpm accurate, you can have your audio files transcribed and turned around within 12 hours at the lowest rates starting from £0.60p per digital dictation minute. We are a small business with four secretaries in total but offer an outstanding service which reflect in our 5 star reviews. Please do not hesitate to contact us on www.1stresponse.org.uk or 07581 491698. We are here to help

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