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Willow's Dream

Asheville

(21)
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Reviews (21)

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4/5

21 customer reviews

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27 June 2021

Run!!!! willows nightmare!!!!! got charged for a haircut I didnt recieve and I paid for ombre but instead got steaks of purple in my hair couldn't even see it nothing like the picture I provided

Reviewed on Facebook

27 May 2021

Disappointing, disinterested, dismissive response to a concern I shared. I would advise you to be very, very cautious about going here, as they do not have the best attitude if you have a bad experience. i know it's been a rough year for a lot of folks. Maybe tougher for some. More...

Reviewed on Facebook

21 April 2021

I am in town to elope I searched salons in Asheville & booked my appointment not knowing anything about the place or stylist. .I LOVE MY HAIR, I LOVED THE SALON, I LOVED MY STYLIST! Michelle is amazing! ❤️❤️❤️ More...

Reviewed on Facebook

16 April 2021

I’ve just moved to town, nervous about finding a new hair stylist. Gregory Sergeant has filled the spot, checked all the boxes and put my mind at ease. He’s got a plan to help me grow my hair out and blend the grey coming in with well placed highlights. Looking ahead, but still polished now. I trust him, and his experience and knowledge base is evident in his work. More...

Reviewed on Facebook

14 April 2021

Reviewed on Facebook

1 April 2021

If you’re looking for a fabulous, kind heart, not to mention sooo talented Jasmine is the way to go!! 1.000% recommended to anyone and everyone who wants a amazing experience, plus fabulous hair every visit! Everyone there is so sweet and welcoming. They go out of their way to make you feel at home and give you the hair of your dreams!! More...

Reviewed on Facebook

31 March 2021

Went to see Donna Bates today, and of course I got FABULOUS results. I love everything about her! She is the best hair stylist I’ve every been to! I always have such a wonderful experience when I go to Willows Dream. They are all so kind, and warm. Best hair salon in Asheville hands down. More...

Reviewed on Facebook

30 March 2021

Donna in the salon. Excellent cut, color and customer service. Friendly and professional!

Reviewed on Facebook

29 March 2021

Jasmine had been doing my hair in Tampa for years, so when she moved to Asheville, I just had to wait it out and visit! I have naturally wavy/curly hair, and I hadn’t met anyone else who could cut and lighten my hair while maintaining its integrity before her. My shag grows out effortlessly, and my color stays gorgeous for months with little maintenance on my end. She’s worth the wait and travel, I’ll absolutely be back! Highly recommend to anyone looking for a transformation 🤩 More...

Reviewed on Facebook

26 March 2021

I cannot believe my experience at this salon. I saw Jasmine once and she did an amazing job on my hair, though complained a couple times about the thickness of my hair and the time it took. Nonetheless, she did an awesome job, so 8 weeks later, I rebooked to go more blonde. The second time was not so great (and consistency is important right??). She agreed that the color wasn’t great and put me on the schedule for 5 days later. The day before our appointment, she texted and cancelled our appointment, saying she was sick. I definitely cared for her well-being and told her I’d be praying for her and hope she gets better soon. I then texted her 5 days later and asked how she’s feeling. I never heard back. I’m also 9 months pregnant with a baby coming any day and did want my hair fixed, so I contacted the salon 3 days later and asked them if she was still sick or in the office, “Sick?? Nope, she’s been working! She did have a friend in town last week...”. Oh. So, now I feel lied to by her and not a priority. I asked if they had another stylist to do a color correct, so they put me on Donna’s books. Oh Donna. She has 30 years of experience in the field and she knew of my experience with Jasmine. I think they might be buds. I showed her a Pinterest picture of what I wanted for my hair...an icy blonde with a natural root that wasn’t much further from my current color. She told me that would take too long for today, but said she’d do as much as she could to get me there within my budget. I trusted her. Fast forward 3 hours when I’m done blow drying. This was the hard part. She told me she’d put a cool toned level 7 blonde...natural looking, right?? To help cancel out the brassiness from Jasmine. Did she put that color? Nope!! She put on a DARK NAVY-TEAL “toner” on my hair!! “Oh, it’ll fade in a couple weeks after washing to a grayish color. It looks cool, doesn’t it??” I was in shock, but hopeful...maybe? I didn’t go crazy on her. I believed her. She said if I didn’t like it, I could wash it out with Dawn dish soap and I kid you not, she charged me $225. Today, I tried the Dawn dish soap and I had washed my hair. I cried because it made me look like a witch!! I then realized what she put in my hair wasn’t toner! She most likely put Demi-permanent or PERMANENT hair color on my hair!! Don’t ever trust those stylists to do your hair! I was kind to them, pleasant, had given Jasmine decent tips initially and was super laid back with them, even when the outcome wasn’t what I wanted. Now, $375 dollars later, my hair looks like CRAP and is super damaged and horrible!! I don’t go to Sally’s and do my own hair because I trust stylists and don’t want to color correct. Now? I’d almost go to Sally’s because those two absolutely ruined my hair. Don’t trust them with your hair unless you know and trust your stylist. My experience was absolutely mortifying! More...

Reviewed on Facebook

11 March 2021

amanda penland did an amazing job with my hair today! she did excellent quality in a small amount of time..my roots were terrible months grown out my blue tips were faded and she styled it and everyone else there was so nice and the environment is relaxed. i will definitely be going back!!!

Reviewed on Facebook

14 February 2021

they left a rude post it letter on our vehicle. we had intentions of shopping in their gift shop but not after that. karma is returned.

Reviewed on Facebook

3 February 2021

Amanda penland did my hair today and I love it! She was very attentive to my wants and needs and made sure she stayed within my comfort zone. I totally would recommend anyone to her! More...

Reviewed on Facebook

26 January 2021

I can't say enough wonderful things about Willow's Dream ... especially stylist Amanda Penland. She is SUPER talented and one of the kindest and most genuine souls I have met. I am always relaxed and comfortable when I sit in her chair, and she interprets the look you want to suit you justtt perfectly. I have gotten my hair done regularly in NYC as well as DC, and Amanda is right on top with the stylists I had in both places. In fact, she is one of the best ever, and her color processing is bar none. Highly recommend! More...

Reviewed on Facebook

23 January 2021

Amanda is a true artist! I will most definitely be back! She highlighted, toned and trimmed my hair adding the perfect flair of pink. ..I've never been so happy with a stylist and the end result in my life! Atmosphere was chill and fun and they have the cutest little shop with some amazing handmade gifts downstairs to kill time. I'm in love with everything from experience today!! Thanks so much Amanda!! More...

Reviewed on Facebook

5 January 2021

They did amazing with my little girl and we will be going here from now on. Michelle Olson is great❤️

Reviewed on Facebook

28 December 2020

Fairy Hair sesion with Amanda- We called every salon offering fairy hair and Willows Dream said theyd have a possible cancelation theyd let us know as soon as they knew for sure, well as luck would have it we got the spot we enjoyed our time with Amanda and love the boutique the cost was more than reasonable thanks so much

Reviewed on Facebook

25 November 2020

Amanda Penland at Willow dream always does a great job on my hair. I recommend her to anyone who wants their hair to look fantastic book with her you won't regret it.

Reviewed on Facebook

25 November 2020

Amanda has always been great at taking my ideas and making them a reality! She has been my stylist for years now 💜 Willows Dream is such a great salon and gift shop by displaying some of Asheville’s artists in the front of their store! Great space with a great vibe! And everyone was so nice and welcoming. This is what Amanda created for me yesterday 💗 More...

Reviewed on Facebook

14 November 2020

Amanda is my stylist. I followed her to Willows. I loved my experience today. I love the beautiful salon and gift shop. As usual, great vibes, style and color! I feel years younger today 🥰🥰🥰

Reviewed on Facebook

28 September 2020

I've gone to Willow's Dream twice for corrective color and I've learned my lesson and will not go anywhere else again! Most recently, I went to Jasmine and she was amazing! She was so meticulous and hard working. I have a lot of hair, but that didn't stop her from taking her time and she didn't rush through. My hair looks great and it feels great. When I made my appointment, I just made it with someone on the website, not really knowing about any of the stylists, they called me and asked if I was OK with being changed to someone else (Jasmine) because from my description, she would be the best. I love that they know their stylists strengths and play to that. I can't say enough good things about this salon! More...

Reviewed on Facebook

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