Wayland, Massachusetts
32 customer reviews
John Kutasz
I've been here several times when visiting from out of town, always looking for miscellaneous stuff for projects at the home of relatives that still live nearby. There has never been anything that I could not find here, and the process of doing the finding is frequently aided by very helpful, friendly staff. The location and parking are convenient for anyone in Wayland, Sudbury, Weston, Lincoln, etc... The store is a mix of dense aisles full of everything you'd want at a hardware store, and an upscale design center near the entrance. A great addition to the town. More...
Reviewed on Google Maps
Sherri Groff Melamut
They are great to work with. We worked with them when we moved to a condo from our home, and they are great to work with and stand behind their products and services with great follow-up. Thanks Jeff and Cory for all your help! More...
Reviewed on Facebook
Jeannine Adipietro
Great customer service.
Reviewed on Google Maps
Erik Lepito
Need a tool for just 10 minutes, they'll let you borrow before you buy.
Reviewed on Google Maps
Eric Ehrbar
Always very friendly, helpful, and knowledgeable staff.
Reviewed on Google Maps
Dave Bernstein
convenient, helpful staff
Reviewed on Google Maps
Melissa M.
Corey was really professional and knowledge. He took the time to assist me on a home project and best of all he was patient! You have a customer for life!
Reviewed on Yelp
Sevan Sarian
Very helpful staff, always ready to explain things! Good selection of things for the home.
Reviewed on Google Maps
Elaine D
Great customer service!
Reviewed on Google Maps
Alice Shafer
What a wonderful store. So many helpful people. So many 5 star products
Reviewed on Facebook
Beth Butler
So happy to find this local hardware store with high quality paints and knowledgeable staff! The kitchen supplies section is outstanding, too.
Reviewed on Facebook
Greg Koski
Great place and people...the only real hardware store in the area...helpful friendly people.
Reviewed on Google Maps
David Kuo
Small but got everything you’ll need. Very friendly and knowledgeable staff!
Reviewed on Facebook
Lawrence Krakauer
They had the part I needed, a particular hinge. They seemed to be very well stocked.
Reviewed on Google Maps
ira montague
Good variety of tools and general hardware. Helpful and friendly staff.
Reviewed on Google Maps
PJ S
Friendly staff. Arman ( if I am not mistaking) is great, helpful with creative suggestions.
Reviewed on Google Maps
Lee Lipski
Great service and help!
Reviewed on Google Maps
Aldo Pitt
Had my lawnmower plug & airfilter - HD didn't have either.
Reviewed on Google Maps
Barbara Heffner
The team at this store is very helpful and it is well stocked. Best of all, they have a designer on staff, Jody, who will come to your house and advise you on colors and window treatments. She's lovely to work with and best of all --her service is free! I'd imagine this service could change over time, so enjoy it while you can! More...
Reviewed on Google Maps
23Aili Montague
This place has everything. An amazing selection. No need to ever go back to big box home centers.
Reviewed on Google Maps
Josh Elliott-Mendelsohn
This place is amazing. I'd go to 4 different massive home improvement places and not find what I need, and this place always has what I need. Friendly knowledgeable staff here who are easy to find. And convenient to home, too! More...
Reviewed on Google Maps
Phyllis Jean Milburn
Nice, clean, new store! It has a big paint department stocked with good brands of paint. There is a designer on staff to help with decorating choices. It is a real neighborhood store with friendly staff, not a big box store. There is a kitchen supply store next door, owned by the same family. My husband bought an impact wrench that he's really happy with. More...
Reviewed on Google Maps
Kris Copeland
These Guys & Gals Exemplify Why #ACEISTHEPLACE for the helpful hardware team. The Difference in Knowledge, Helpfulness and Customer Service is Night & Day compared to the big box stores. .. My Hat's off to the Store Manger and Lou and all the young men there who have helped me many times and gone over and above expectations. More...
Reviewed on Google Maps
Sammy Malls
First of all this is not your normal Ace. The location is great right in the Wayland Town Center . There is also a kitchen shop right next-door connected it is called Wayside Gormet they are also great and even is has something for the kids and M&M Machine down there is also a popcorn machine right near there I also forgot to mention that they have a lovely selection of hardware and kitchen supplies
Reviewed on Google Maps
Bravo A.
Amazingly friendly and helpful staff. I've visited the store about four times now and on each occasion I was greeted promptly (but not jumped on immediately upon crossing the threshold) and offered assistance. I ordered two gallons of Farrow & Ball paint from them and there was a little mix up and my order did not arrive as expected. The associate I spoke to was apologetic and courteous. Having worked in retail and special-order sales, I understand these things happen but their conscientious treatment of the matter turned what could have been a bad experience into a good one.I really like how they're a family-owned business. The employees seem to love what they do and enjoy each other's company. That sort of thing makes a huge difference in a shopper's experience. More...
Reviewed on Yelp
Anrana S.
Helpful employees. Just bought 4 bags of dirt and they had no problem loading them into my car.
Reviewed on Yelp
Michelle C.
Fantastic addition to Wayland Center! They seem to have everything you would expect at a home & garden store and more! Super friendly staff. ..was immediately greeted when I walked in. I was specifically checking out the Wayside Gourmet which is on the right as you enter on the design side. Lots of kitchen gadgets, pots & pans, appliances, towels, containers, etcWandered around the main room which was super organized, clean and nicely laid out. Tons better than the big chain stores and had that personal feeling. I think we had 3 people ask us if we needed help while there but not in a pushy/hovering way. Plenty of parking on the backside... Or is it the front? It's the side where there's a lot and a large entrance with Blue Rhino refill container bins. More...
Reviewed on Yelp
Eric C.
The owner of the shop contacted me to understand what happened, and apologized for my inconvenience. He offered me a gift card to compensate for the poor product I received. I also spoke with the store manager and he likewise expressed that he'd like me to return so I can have a better experience. I appreciate the follow up and look forward to returning to the store. More...
Reviewed on Yelp
Roger W.
This is a very well stocked, local family owned, Ace Hardware store with competent, friendly staff. A great addition to Wayland! Despite their vanishingly small online presence (Googling "Ace Hardware Wayland" doesn't find it!) it is actually quite a large store with a full range of products. Much easier and more pleasant shopping experience than trying to get someone to help at one of the big box stores. They are also a dealer for Farrow and Ball and other very high end paints--they even have a decorator on staff to hep pick colors! The associated gourmet store is stocked with all manner of tempting kitchen products. More...
Reviewed on Yelp
rheinheart b.
Amazingly helpful -- an employee found me staring with dead eyes at a display (my usual hardware store behavior) and helped me match a bolt I had despaired of ever replacing, cut chain into small pieces (since I'm almost bereft of tools at home), and stuck with me until everything on my nebulous list was assessed. A+!
Reviewed on Yelp
Shafer A.
I've found solutions to so many home problems at this store. Â Got good solid advice on what to buy and how to use products that were new to me. Â Also wandered in to their associated store, Wayside Gourmet, and found more stuff I needed. Â So happy! More...
Reviewed on Yelp
Phyllis M.
What a wonderful business! Â In a world of giant corporations and big box stores, this is a family-owned and operated hardware, paint, and home decoration store. Â The owner has opened this "green" hardware store in response to his own frustration when trying to find environmentally sound products to do his own home construction and repair. Jeff (who has a Green Building LEED-H Platinum certification) and his wife built the first LEED-H Platinum certified home in Massachusetts in North Truro, the eighth in the nation. Â I've shopped there three times now, and the staff are friendly, helpful and know what they are doing. Â I hope that the store thrives so that I never have to go to L*wes or H*me Despot again. More...
Reviewed on Yelp