Universal Exterminating Inc.
Baldwin, New York, Nassau
(294)
Baldwin, New York, Nassau
(294)
Termites, mice, bedbugs, roaches, rats, mice, bees, camel crickets, spiders, wild life, and much more.
294 customer reviews
Kenneth G.
Very professional and customer service was great.
Reviewed on HomeAdvisor
Caryn P.
I was very impressed with follow up. The situation seems remedies crossing my fingers
Reviewed on HomeAdvisor
Denise B.
Very thorough, professional and provided detailed information throughout the processes.
Reviewed on HomeAdvisor
Frank A.
the person was very polite and knew what he was doing.
Reviewed on HomeAdvisor
Rosette J.
Shawn the owner of this company was very professional from beginning to end. He always returned all of his missed phone calls from me promptly which means a lot to me. He seems to have great expertise in his field. His technician Alex was also very professional and did a great Job. Shawn also made sure that I had a follow up visit. The problem has been quickly resolved and I m very happy. I would definitely use Universal Exterminating in the future. More...
Reviewed on HomeAdvisor
Lillie B.
Very professional, friendly and took care of the situation as expected!
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Allison K.
Universal exterminating came the next day and was so helpful!
Reviewed on HomeAdvisor
C E.
Very informative. We now have a better understanding!
Reviewed on HomeAdvisor
Asia O.
These guys are professional, very fairly priced, and honest. When I asked about how often I would need treatment, the owner said every 90 days would be sufficient, but mentioned that because winter is coming up, I could probably hold off until March. I appreciate business owners with that level of honesty, especially in New York. Highly recommend! More...
Reviewed on HomeAdvisor
Ken V.
Sean was extremely professional and provided a thorough assessment and scope of work.
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Albert P.
Great experience with this company and employee Shawn. Called immediately, visited our home promptly, was honest and hard working. Took care of a large and growing Hornets nest on the exterior second floor. Sprayed the nest, removed it and bagged it. Shawn even called the day after to make sure all was well. More...
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James G.
The actual price was less then quoted over the phone.
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Selene S.
He was very professional , made sure the issue was resolved 100%. I recommend him to everyone
Reviewed on HomeAdvisor
Denise D.
Universal Exterminating does a thorough job and are attentive to customer service. They will come back until the job is done. We DO have our favorite techs, but overall they are friendly and thorough. More...
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Doreen H.
Incredibly honest and reputable.
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Thomas M.
If you are looking to get rid of your pest problem Univeral Exterminating is the company to call. The owner of the company goes above and beyond to make you feel comfortable with the process to remove your pest problem. I would like to highlight this is the most honest and transparent company I have hired in a long time I highly recommend them. More...
Reviewed on HomeAdvisor
Michael A.
Universal Exterminating was very prompt. They were at my house within 2 hours of my speaking to them. Yhe owner and Alez, the serviceman, were extremely courteous and friendly. I would use them again.
Reviewed on HomeAdvisor
Marsha P.
Very courteous and reliable. Came immediately, on time. Sent preparation instructions the day before. Very thorough and gave helpful advice. Will return for a follow up shortly after home visit. Price includes one year guarantee. More...
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Lois M.
Alex was great, he came back on a Sunday because my son needed to disconnect the dishwasher Hope I never need to call them again, but if I do I would call them back in a heart beat
Reviewed on HomeAdvisor
Emily T.
We have used universal exterminating twice now. I really appreciate their one year guarantee on exclusion services. They actually are a company that works to permanently plug up holes that rodents may enter versus just baiting or tracking like other companies. We used them 3 years ago, then noticed signs again so signed on for another year of protection! More...
Reviewed on HomeAdvisor
Nigel Crawford
Universal was prompt and very professional. The follow visit and 1 year warranty is a very good thing
Reviewed on Google Maps
Andrea H.
Slightly on the pricier side but great customer service and they backup their year-long guarantee for pest control follow ups. Highly recommend.
Reviewed on HomeAdvisor
Adam Deher
Exceptional customer service and knowledge. One of the best experiences I have had in maintaining my multi family, multi use building in Brooklyn.
Reviewed on Google Maps
Adam D.
Simply the best service I have found on Home advisor. The staff was knowledgable, professional, and personable. Prices are comparable to the other companies I contacted, but their customer service and guarantees could not be beat. I can not recommend them enough.
Reviewed on HomeAdvisor
Michael Logan
I heard something in my wall but thought it was just the branches of my tree. Then I saw a bunch of rice on my stove, but we hadn't eaten rice. I deduced it must be a mouse. Warren came out to my house and found the opening. He sealed it up and now there are no more sounds. Great thing is, i have a one year guarantee, the office said if i even suspect there are mice again, just call and they will come right out. More...
Reviewed on Google Maps
kate sook
Bugs. Creepy Crawly nasty things that carry disease and scare a girl when she walks barefoot through her kitchen! I never thought I'd be the girl living with BUGS! But here I was, new in Williamsburg, and there were BUGS in my house! I could have moved back home....gone grovelling back to mom saying I can't make it on my own. I could have set the place on fire, surely that would have eliminated the concern, but I'd still end up back with mom! Something else had to be done. I was embarassed to ask my neighbor if they had BUGS too! So instead, I asked a coworker. Sara had recently used Universal Exterminating for mice and assured me they'd be able to help with my BUGS! The girl that answered told me I had to empty my cabinets for treatment. Was she kidding? Did she really believe I'd have my food and dishes in there with the BUGS !! No way! Everything was safely in totes until an exterminator could come by! She was able to get someone there that night! What a wonderful man he was! He came at 8pm, sprayed my whole apartment and swept up all the dead BUGS that were falling out of my walls. GROSS!!! He allowed me to take pictures to show my landlord. Best thing is, 2 weeks later, he was back and now I no longer see any BUGS! And their price was very fair. For this grossed out, panicked girl who wanted same day service, I'd have paid a lot more but they didn't try to take advantage of that at all. I'd give 10 stars if I could! More...
Reviewed on Google Maps
Stan Fadoul
Very goid job
Reviewed on Google Maps
Bob Rathbone
First time in my life I had mice! I killed 10 and got 1 tail! I was in panic state to say the least. Even the dog wouldn't go in the kitchen! A friend recommended Universal based on her positive experience she had. When I call I was pleasantly spoken to and my concerns where taken seriously. An appointment was set up for three days later.Appointment was kept and representative kept me informed as to arrival.The technician was very courteous and very knowable about my problem. She tracked down were the mice were getting in and sealed it. She then found were they were hiding out and put poison around and assured me that it would not harm my dog. She put poison packets around in anyplace she thought might harbor the mice.Lo and behold no more mice! I was impressed not only with the elimination of the mice but with the total professionalism of the entire staff.I would defiantly recommend Universal Exterminators to everyone for mice. I also think that if I had any kind of infestation I would use them. More...
Reviewed on Google Maps
Technician Universal
I've worked for several companies and this one is one of the better operated ones. Management is hands on and truly cares about employees and customers. It's not just about making money, but actually satisfying customer. More...
Reviewed on Google Maps
Anon Ymous
I normally do not write reviews, however I felt this one is well earned. They know how to eliminate all kinds of pests. They charge a fair price. Service technician was knowledgable, the office staff is reassuring and they company did exactly what was promised, from first call to last. More...
Reviewed on Google Maps
alex zaretser
Great job. Extremely effective. Great service
Reviewed on Google Maps
Irwin Tanenbaum
Universal Exterminating has taken over from another company that we used for four years. Universal did more in two visits than all the visits by their rivals.
Reviewed on Google Maps
Judy Lee
Sean was helpful and I appreciated that he was informative.
Reviewed on Google Maps
Jessica Santana
Great company
Reviewed on Google Maps
Hezekiah Jackson
excellent service, professional and comprehensive
Reviewed on Google Maps
Steve M.
They were excellent. I worked with a man named Gerard. He was very prompt, polite and efficient. Gerard returned two different time at no extra cost to completely get rid of the ants, that we had recurring problems with. He really made Universal the most reliable choice. More...
Reviewed on HomeAdvisor
Diana P.
diana p
Reviewed on HomeAdvisor
Howard G.
Came the same day. Very knowledgeable
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Michele L.
Came quickly did job efficiently and very kind to elderly mother.
Reviewed on HomeAdvisor
Richard C.
These guys were a big help.. Very knowledgeable and weren’t just telling you things to get money out of you. They get the job done and hands down if I ever need it. .. I will definitely use them again. More...
Reviewed on HomeAdvisor
Alicia T.
very nice and personable
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Ellen M.
Gerard was very professional and thorough. The wasp nest that Gerard found in my attic is now gone and so is the hole the wasps came in from. Would recommend highly.
Reviewed on HomeAdvisor
David W.
Excellent work, quick and a great warrant of coverage
Reviewed on HomeAdvisor
Daisy S.
Customer service is excellent.They did a great job and the pricing is great.
Reviewed on HomeAdvisor
Janice F.
Customer Service at the home office was excellent. Great pricing.
Reviewed on HomeAdvisor
Natylee S.
They were very professional, and did a great job.
Reviewed on HomeAdvisor
Mike /marge B.
N/A
Reviewed on HomeAdvisor
Teresa C.
They were very sensitive to my fear of mice and were thorough in identifying the source and implementing treatment. I asked a lot of questions and the specialists were patient and understanding. There were two visits, the initial and a follow up, and the second specialist was even more thorough than the first, so I was glad that there was a follow up. More...
Reviewed on HomeAdvisor
Dawn W.
I'm terrified of rodents; they got rid of my problem. I haven't seen any evidence of any rodents since. I'm good!
Reviewed on HomeAdvisor
S. O.
Cleaned up when finished.
Reviewed on HomeAdvisor
What do you love most about your job?
Solving the customer’s complaint promptly and safely.
What inspired you to start your own business?
A willingness to please others. Customer service has always been a strong point for me and I have always treated any client the way I would like to be treated.
Why should our clients choose you?
Universal Exterminating is a full service company that has been established for over 20 years. Licensed and insured, our staff is experienced, professional, and knowledgeable on all aspects of pest control. While ensuring safety is the number one priority, our underlying goal is to promptly eradicate the pest control complaint. Please conduct a online query of our company to see how many other clients have been satisfied with our service.
