Union, California
16 customer reviews
Noel Simpkin
Very easy to work with, reliable, and friendly! Would absolutely use again!
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Cathe Anderson
Great experience. Very professional and friendly. Nice vehicle and on time. Thank you.
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Claire Rawls
Prompt responses, friendly staff and reasonable prices! Will use for all my car service needs!
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Sandy Morales
We went through this company and had Marshall as our driver. He was very professional and courteous! We would use this company again and again if needed.
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Heather H
I rented a 12 person Mercedes Sprinter Limo for 8 of us to get from SFO to Napa. The experience could not have been easier or smoother for us. The driver was communicative, and had been watching our flights, knew when we landed and gave clear instructions on where he would pick us up. He was very accommodating when we needed a couple pit stops along the 2 hour drive up to Napa. The limo was beautiful, was stocked with what we needed, and had a wonderful sound system. (Poor guy put up with the loud music and singing and general ruckus of a girls' weekend getting underway!) We had so much fun. I would highly recommend. More...
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Stacy Thompson
Napa Shuttle went above and beyond our expectations for service...highly recommend them
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Kendall Walker
I used Napa Shuttle & Limousines to pick-up and return family and friends to/from the San Francisco Airport and Napa for my son's wedding over a period of 4 days. They did a great job! Some of the drivers were very kind and very helpful and I would definitely recommend Napa Shuttle & Limousines to others! More...
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Chandni Wadhwa
Tom - our driver was wonderful, accommodating, and very friendly! A very smooth ride and a great time. Thanks for making our team event so special!
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Elise Pfeiffer
Pricey, but really awesome driver (friendly and flexible!!)
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Margie Maynard
The bus made our artist studio trip so much better! We had a wonderful driver in Heidi who got us all around to hidden spots in Oakland and then navigated the afternoon traffic to get us home to Sonoma on time. True Elegance office was responsive and easy to work with. We'll be back! More...
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Kim Strane
Napa Shuttle & Limo/True Elegance Limo was exactly what we needed, our party bus was well equipped, transported our party of nine comfortably, the driver was professional, rates are reasonable 4 hour booking/point to point $450
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Randy Reyes
Great experience with True Elegance Limousine from start to finish for a group of 6 people to 3 wineries in Napa Valley. Our driver Thomas showed up exactly at our scheduled pickup time and was kind and courteous throughout our entire trip. He even offered to pick up sandwiches from a local grocery store to ensure we maximized our time spent at the wineries—a huge plus in my book! We used the 12-passenger luxury sprinter which made our journey even more enjoyable with the leather seating, interior ambient lighting and Bluetooth soundsystem. There was even a complimentary bottle of champagne, bottled waters and ice for us to use. It’s these small things which make a difference in knowing whether a company is customer service oriented. We will definitely book this company again for wine tripping into Napa or Sonoma in the future! More...
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Jay Brown
Had a great experience with a group of 11 which traveled to two wineries in Napa. The van was a little cramped however, the driver was fantastic! Made our wine tour very enjoyable and safe! More...
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patty c.
Five stars for Napa Shuttle. Our driver was professional and friendly. We were picked up on-time, and, despite heavy traffic, arrived at our destination in the time-window that was quoted. The car was very comfortable and clean. An exceptional service for the dollar. More...
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Tanya von Marschner
Great customer service. Driver Don F. was extremely professional and very accommodating. Will use again. for sure!
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Claire Catherine Konen
They were very accommodating to all of our requests and last minute changes. The driver was easy to contact and flexible in our schedule. Overall great service and experience. More...
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