Touch By Heaven Cleaning Service LLC

Client was very nice very clean did over and beyond work

employee was on time and worked for 3 1/2 hours. The job was good and clean.

I hired them for biweekly cleaning and continued them for few months. Originally everything was fine, that is coming on time, weekends cleaning schedule and communication, but overtime things started to change. They would arrive consistently late (anywhere from 40mins to 2hrs), things were getting missed, and Tracy's (owner) and Denise's (owner's mom) attitude and treatment started to change as if they were taking this job for granted or doing me a favor. Additionally, due to Denise's aggressive and demeaning attitude on a call I had to stop communicating with her completely. Since Tracey's behavior continued to feel as if she is doing me a favor, when discussed she confirmed that she thinks she is, wow! And then she cancelled next cleaning just one day before leaving no time to find replacement, so unprofessional.

Bottom line is, if you want a one off cleaning job done you should be fine because their cleaning crew is good at cleaning but otherwise I wouldn't recommend them for long term because they couldn't maintain the same level they started with in the few months with me and ended it unprofessionally. More...

I used this company to clean my home, they were very professional, and I was very pleased with the outcome.
Great Job, I highly recommend this company and will used them again the future.