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Total Care Housekeeping Services

Broken Arrow, Ok

(73)

Reviews (73)

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S
26 October 2019

We’ve been using Total Care Housekeeping for a year now and they are a great group of Housekeepers!! I’ve never been disappointed and there is nothing more satisfying than coming home after a long day of work to a clean house!! Thank You!!

L
10 October 2019

Excellent customer service and did a excellent job with the work. Thanks to them we were able to get our FULL deposit back! I would highly recommend this business to everyone! Thank you so very much! More...

H
25 September 2019

The housekeepers are always prompt and on time and always do an exceptional job.

S
3 April 2019

Thank you Total Care team, House was clean and well organized I really appreciate it thank you for doing a good job!!

M
30 March 2019

This has been the best company I have ever used— Mayra did a fantastic job on my house— it looked and smelled amazing when I walked in the door! It’s such a nice feeling when you know you’re getting your moneys worth! Don’t hesitate to call Total Care— you will not regret it! More...

C
20 March 2019

I use Total Care Housekeeping whenever I am in a pinch and need help. I appreciate that I can schedule anytime without a contract. It is easy to text Carmen and she responds promptly and can usually fit me in with a few days notice. Mayra has cleaned my house several times and does an amazing job. I am overly picky about cleaning and she is a keeper for sure . I have also known Carol for years and she is the nicest woman with a great work ethic. Thank you for making my "working mom" life easier! More...

T
12 February 2019

I can’t say enough good things about TCH, and especially about Carol. Y’all, I came home from a trip this week and she had cleaned up the mess our kids made upstairs when they moved out! She doesn’t even have to go upstairs when she is here! She always goes the “extra mile” and my house is so clean! She’s the best! More...

A
10 December 2018

Total Care Housekeeping has been cleaning my home for almost two years now. I’ve never had any issues with theft. Very reliable and flexible. I highly recommend them!!!

S
10 August 2018

May did an excellent job cleaning my house. I highly recommend Total Care Housekeeping.

T
10 August 2018

Total Care House keeping does an amazing job at deep cleaning my house. The staff is always nice and professional. Give them a try.

M
10 August 2018

The best professional cleaning place in Oklahoma City and Ainy did a great job.

S
10 August 2018

Great experience! They fit me in with short notice and did a wonderful job, I'm so pleased! I'll definitely use you again and recommend you to friends :)

S
10 August 2018

I have used them 3 times now and they have done an exceptional job. I believe the key is to clean up all of yours and your family's clutter laying around so that they can actually clean. They are awesome!

C
10 August 2018

Started using Total Care several years ago when I lived in Broken Arrow. I was very hesitant about having a stranger in my home but my worries were short-lived. I loved my Dorothy. Total Care is very trust worthy and professional. They do everything I need. Now I live in Skiatook and I love my Rhonda. I wouldn't trust anyone else with my home. More...

G
10 August 2018

I have been using this company for a few years. Never have had any issues and they work around my schedule. They do a great job! Always nice coming home to a clean house! More...

K
10 August 2018

This is the best cleaning service I've ever hired! Not only are they outstanding in their cleaning but they are so kind and compassionate. Than you so much for helping this busy mom of 3 to have one less
thing to worry about!
More...

B
10 August 2018

Beverly in OKC sent Cristina over to do a deep clean and (OH MY GOODNESS) she did an amazing job! So thankful for the hard work that was put into my home. Thank you so much! I will be calling Ms Beverly regularly for my home and for the properties I manage. More...

L
10 August 2018

The first cleaning company I have found that cleans my house like I would! If I'm not happy with something they are super easy to communicate with and always eager to please!! I highly recommend them!!!

J
10 August 2018

I have used total care housekeeping for a couple of years now, and they have done a wonderful job each time. They are timely, professional, and friendly in addition to leaving the house looking and feeling great each time. I would highly recommend them!

B
10 August 2018

Maria did an amazing job getting out house ready to put on the market. She did a full deep clean by herself and did so great. She even cleaned out my fridge and microwave for me! I am so impressed and can't wait to have them come back every two weeks :) More...

C
10 August 2018

I'm so glad to have Charlotte with Total Care Housekeeping cleaning our home. She does a good job, listens to all of my requests, and follows through with everything. If our dog, Daisy, has to be at home, Charlotte is sweet to her and cleans around her. I would definitely recommend Total Care whether you need them on a regular schedule or to just spruce up your home for a special occasion. More...

M
10 August 2018

I've know the owner for years and this was the first time having our house cleaned. My dog like to shred boxes and I didn't have time to pick it up so closed up the office and spare room. Gabriela was so nice and cleaned them both up. Thank you! More...

B
10 August 2018

I have been using Total Care for over a year now and been very pleased with the service. I recommend Total Care to everyone. In fact, I paid for my daughter-in-laws house to be cleaned by them as a birthday gift. She loved the service she received as well. I usually just request a cleaning when I get behind on the housework or when we are hosting a special event at our home. Tiffany and Rhonda cleaned my house today and did a great job! I was so pleased that I decided to see if I could have them do my house once a month on a regular basis. More...

B
10 August 2018

I've been using Total Care for 4 to 5 years and am very pleased when I've had certain cleaners. Some are not quite as attentive to my requests, (usually the younger, less experienced workers) but the very best one is Rhonda, who has been my regular cleaner now for 4 years after I specifically requested her. She aims to please and doesn't seem to mind specific requests. She's patient with the loving but enthusiastic greeting by my dog too and is very patient and kind.! I've heard good comments about several others but I truly like Rhonda. Carmen in the office is helpful and kind as well and they also have given of their time for people in need. A good company. More...

J
10 August 2018

We have Yareli and she is amazing ! Our house is always spotless and feels clean every time. She even takes the time for the little details which are not expected but makes you feel like she cares about your home like you would your own. We have no complaints and have never been happier with a cleaning service. Carmen is wonderful to work with as well on scheduling. I highly recommend this service. To me, its worth every penny! More...

G
10 August 2018

I have been using Total Care for over a year. I have been extremely happy with the service they provide. I am very particular about how house my house is cleaned and they have followed all of my directions.

Carmen is great to work with and is always helpful. She has answered all of my questions.

I highly recommend Total Care Home Maintenance. I have recommended Total Care to my friends, family and Coworkers. All have been satisfied.
More...

A
3 August 2018

Taylor and May cleaned my home for the first time yesterday and they did an extraordinary job. I’ve never seen it so clean. It was spotless and it smelled phenomenal! These two ladies took their time, deep cleaned everything, and made my house fresh and inviting. They’re incredible! Thank you, ladies! More...

B
30 July 2018

Had a wonderful beautiful clean house when I walked in. Best comment by my daughter was “I love Lorena!” I do too! Will be having them on a regular basis!

C
3 July 2018

Highly recommend Total Care Housekeeping! I am always very pleased with their attention to detail and thoroughness. They are easy to communicate with and schedule cleaning that fits your needs!

R
3 July 2018

Great employees and manager. When all employees are occupied the manager will do housekeeping on days she can. I truly appreciate the time I worked with them.

V
27 June 2018

We have enjoyed having Total Care Housekeeping come to our house! They do a great job and the prices are awesome. Carmen is very responsive to text and always willing to help!

L
10 June 2018

I contracted to have my home deep cleaned. This company does not like to talk to their customers but instead prefers text messaging. Getting the appt time was a hassle. First it was 9am, then 11am, then the day of the clean I was texted before 7am to see if they could come at 9am. They came at 11:45am after I said I needed to stick to the 11am time. The price kept changing as well so the day the came I had no idea I was going to be charged $300 for 2 girls to spend 5 hours just cleaning, not deep cleaning. I even tipped both girls $20 each because I had no idea what they were told to do before they came and I didn’t want to appear like a jerk to the employees. Here is the text message I sent this morning. ———————————————————— “Hi! I am just now slowing down from a rather busy week. I just wanted to let you know that there are things I am not happy with in the "deep" clean I thought I was getting. Monday was a day that seemed to drag on forever while they were here and frankly I did not have any energy left by the time they left to address the issues. Nor was I willing to pay any more money then the $300 I wrote my check out for. My house was cleaned for $300 but not deep cleaned as I asked for. Here is a list of some things I have found over the past week. 1. Every mirror in my home was left with some form of film on it. 2. No furniture polish was used on the wood furniture. 3. Items were not moved to even dust. 4. Inside windows were not done. 5. Baseboards, door frames and ceiling were swiped with a feather duster but not wiped down with cleaner. 6. Shower in upstairs master bath was left with soap scum and dirt within the door. 7. Stairwell banister and loft bannister was not cleaned. 8. Wet bar floor was not cleaned at all. 9. Mini blinds (which are larger wood slats) were feather dusted but not wiped down. 10. All my beds were made but the pillows were all switched around which I found odd. 11. I had them clean the parkay on the stairs before they left which they did not originally do. 12. Door handles, light switch covers were not cleaned. All in all $300 was to much to pay for a general cleaning. I had to put in my own time addressing and actually cleaning all these areas which was what I thought I was paying for. I hired your company because my doctor told me I could no longer use chemicals to clean my home. Yet here I have been over the past week using glass cleaner, furniture polish and a host of other cleaning supplies to do it myself. While the reviews on the nextdoor site were favorable which prompted my contacting your company, I unfortunately have not been happy with the outcome of what I asked for.” **UPDATE** Today Monet came out and actually deep cleaned my house which was what I first contracted for. She did an excellent job! Thank you! More...

C
30 May 2018

I have used Total Care for several years now. I've mostly been happy with the job performed. Now that Sandra comes, I'm always happy. She does a fantastic job with a beautiful smile on her face. She always asks if there is something I need her to attend to. Sandra always goes the extra mile. Thanks so much Sandra, we really appreciate you! More...

T
29 May 2018

Total care gives attention to detail. They are thorough when cleaning. Excellent customer service skills. We look forward to every visit!

C
29 May 2018

My experience with Total Care Housekeeping has always been exceptional. My husband and I have used them now for a couple of years. The girls are ALWAYS on time and ALWAYS do a great job. Upon arrival the girls always ask if there’s any problem areas that I would like for them to spend extra time. They are ALWAYS friendly and they ALWAYS leave our house looking very nice! I would definitely recommend them! Thank you Total Care Housekeeping for being a dependable and always reliable cleaning service! More...

C
29 May 2018

Absolutely recommend!! They did an amazing job on my home and everyone was friendly and easy to work with! My husband says I'm a little OCD with cleaning, and Lorena V. blew me away!! Great attention to detail and everything I asked for was done (and even some I didn't think to ask!) More...

M
29 May 2018

I love this company. They are very flexible when need be and always do a great job. Melissa is my favorite because of her love of cleaning and her dynamic personality. Thanks

R
29 May 2018

I have been using Total Care for over a year to clean our home every other week. It is so refreshing to come home to our house after it's been cleaned. They use their products so consistency is always present and the house smells wonderful. I won't use anyone else. More...

J
29 May 2018

Beverly and her team are wonderful! They are service-oriented (fit me in on short notice), thorough (the house sparkled), and a pleasure to interact with. I recommend them highly and plan to use them for a long time to come! More...

S
29 May 2018

We have been using Total Care Housekeeping for 6 months now- and they have been 5 Stars each and every single time if not more. Jackie is my favorite- although they are all wonderful! Our home is 2700 square feet- 4 bedrooms- and it is sparkling every time they come- from the floors to the counter tops and the mirrors and more. I can’t say enough positive things about them! They are accommodating and an asset to have. I wouldn’t call anyone else and neither should you!!! More...

C
26 March 2018

They have consistently done good work and when it isn't okay, Carmen makes sure it is corrected.

C
24 January 2018

Best cleaning service in Tulsa by far. I will never use anyone else. When they say "clean" they mean it!.

S
19 December 2017

I recently started using TotalCare house cleaning & I have been nothing but impressed! It’s so nice to come home to a deep cleaned house after a crazy busy day. Thanks girls for all your hard work!!! More...

J
6 December 2017

We have been using Total Care Housekeeping for 6 months now- and they have been 5 Stars each and every single time if not more. Jackie is my favorite- although they are all wonderful! Our home is 2700 square feet- 4 bedrooms- and it is sparkling every time they come- from the floors to the counter tops and the mirrors and more. I can’t say enough positive things about them! They are accommodating and an asset to have. I wouldn’t call anyone else and neither should you!!! More...

K
5 December 2017

I have used Total Care Housekeeping for over five years and I have always been thrilled with their work! I have specially appreciated the flexibility of scheduling, and the consistency of high quality cleaning I have received. I feel like a regular clean is a "deep" clean! I would like to give a special praise to "JACKIE" today who did the most amazing job on my home! My dark wood throughout my home has never looked so good! Her delightful and respectful personality is a joy. Thank you, Jackie! More...

J
29 November 2017

All of your staff does an excellent job! They are prompt to let me know when they arrive and when they leave and do a fantastic job of cleaning my house! Helen, especially, does exceptional work. I love coming home to a clean house!! Best money I've ever spent! More...

J
18 November 2017

We used Total Care Housekeeping to clean our home after a kitchen remodel. Paula did a great job getting up all the dust and doing our normal cleaning. It was so nice coming home to a clean house! More...

A
18 November 2017

Total Care Houskeeping came to my rescue; last minute before company arrived this Thanksgiving weekend!

K
15 November 2017

First time I have used them. Will not be the last! Signed up for regular service. Very professional, timely, and made recommendations for future efforts. Very satisfied

L
26 October 2017

Love the people, their cleaning is more than I expected! I would recommend them to anyone !

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