Titanium LLC Eastern LLC

It's was a very professional installation. No trash was left behind. I got all windows and doors covered and he even threw in a fire alarm linked to the system. Jacob walked me through how to work the alarm even though the system is rather intuitive. He did a great job. Thank you Titanium More...

Reviewed on Google Maps

Great service, and very courteous, respectful. True professional. Thank you Alex for the quick installation of my security cameras,and for all the information you gave. I will be getting 2 more cameras, so I will be contacting your company to request your services. Once again thank you. More...

Reviewed on Google Maps

It's was a very professional installation. No trash was left behind. I got all windows and doors covered and he even threw in a fire alarm linked to the system. Jacob walked me through how to work the alarm even though the system is rather intuitive. He did a great job. More...

Reviewed on Google Maps

I love our system. Josh and his team always take care of me. I feel real safe now that all my children are moved out. The cameras are great quality and give me piece of mind.

Reviewed on Google Maps

I cannot recommend this company more. Titanium Alarms have been protecting and watching my family for over 2 years now. The service and quality of work are exceptional. Everyone is so friendly and helpful. The systems and services are top of the line. There has been a recent rash of robberies in my neighbor hood so I called Titanium and sent Jacob. He was at my house in one day. He cared more about my family safety than up-selling me on all his alarm specials. He pointed out possible points of entry by a robber and how to protect against a break in. My mom, my father in law, my sisters, they all use titanium alarm because they are so honest and helpful. Thank you Jacob for such a great company, you have exceeded my expectations and helped my family once again. Titanium Alarm Systems is the best option. More...

Reviewed on Google Maps

was impressed that the technician arrived on time, well prepared, knowledgeable and eager to make certain that the installation met my needs and expectations. He was careful to answer all of my spoken and anticipated questions. In each interchange he reinforced that the prime goal was that I end up with the system that met my needs and provided the maximum amount of security tailored to my situation, budget, and ease of use. More...

Reviewed on Yellow Pages

I would like to commend service technician Sal for his service visit this morning. Sal was attentive, informational and very polite during his visit and I want to give him the highest recognition for his work. I’m very happy to be a Titanium customer knowing there are service technicians like Sal on the job! More...

Reviewed on Yellow Pages

my installation was amazing, the technician Shannon was very knowledgeable. I got broken into yesterday, called them today, and i am already protected , all inside ad even outside with video surveillance, Shannon was very professional and helpful, he answered all my questions and concerns and made , me feel very comfortable and confident with my alarm system and proud to have chosen Titanium, thanks to him. I feel lucky to have had a technician like him sent to my house. Thank you Titanium know and THANK YOU Shannon for such an amazing and flawless job! More...

Reviewed on Yellow Pages

Positively persistent and knowledgeable sales rep. Very professional Installation staff!! I got CCTV cameras hardwired to my home and they look great!!

Reviewed on Yellow Pages

It's was a very professional installation. No trash was left behind. I got all windows and doors covered and he even threw in a fire alarm linked to the system. Brent walked me through how to work the alarm even though the system is rather intuitive. He did a great job. More...

Reviewed on Yellow Pages

I just moved into a new place and needed a new security system and had a bad experience with the past alarm companies I have dealt with in Rancho Cucmonga. One of the neighbors had a "Titanium" sign in their yard so I asked em about their alarm system, which they were extremely happy with. I spoke with a Daniel who answered some of my initial questions about the alarms they provided and the different home video surveillance options, which was one of the main things I was looking for since I have kids and want to be able to keep an eye on them. I only had to pay for one of the cameras they installed, and I didn't have to pay for any of the installation!!! Another company that had given me a quote before tried to match the price but the fact that Daniel was up front and honest with me about the costs and the options I had, choosing Titanium Smart Home was a no-brainer. The last thing you want to do is rely on a shady company to be responsible for protecting your home and your family, so I strongly suggest u talk to this alarm company first if you own a home in the inland empire area☺ More...

Reviewed on Yellow Pages

I was very skeptical when a guy knocked on my door claiming that he wanted to give me a free security system from a company I'd never heard of. I asked him to come back later that night when my husband was home because he actually used to work in the security system business so he'd know if this was some sort of scam. After they were gone I googled Titanium Smart Homet" to see if they were real, and they were! Once he came back (on time!) we talked with him and decided to get the system installed. We have had it for a few months now and we LOVE IT. It is so user friendly and any time we have had a question or issue their customer service has connected us to a real, live person very quickly who seems to be able to use magic to solve problems! Almost any adjustment that you want made to your system can be done remotely which means that you don't have to sit around all day waiting for a tech to arrive, and they really seem to care about customer feedback as well. The person on the phone talks like a human being instead of a robot repeating company phrases over and over and that is really nice. I love Titaniums mobile capabilities as well because if we're in a rush to leave and we forgot to set the system, I can do it in the car as we're pulling out of the driveway, or even when I get to my hotel and realize - oops! I forgot to set the system! We were unable to take advantage of all of the security features that Titanium Smart Home has to offer because we are in a rental, but as soon as we own our own home I can see us wanting to install even more Titaniums accessories like the automatic door locks, and possibly even a security camera. I love that you can access those things remotely so you don't have to worry about your house, kids, dogs, or whatever it is that you want to protect! More...

Reviewed on Yellow Pages

The sales person, Brent, was very helpful and knowledgeable of Titaniums product line and gave us a great price on the installation. The two installers, Chris and Shannon, showed up two days later and were extremely helpful in giving us the system we wanted as well as fixing a couple of problems that MONTRONICS had messed up when they put in their system. Our siren, motion and front windows now work. Although I liked the Simons system that Montronics put in for us several years ago, when I had a problem it took their tech 4 weeks to come out, with no parts or basic tools. He unhooked the battery, reconnected and said the unit was working again, which it did for a total of 3 days and then we had the same problem again. Titanium has technicians right here in Los Angeles that are readily available, polite, friendly, and definitely know their business. Titanium tech Chris needed a few more parts to complete our system, he went to the warehouse/shop and picked up the parts and was back in 1 hour. The Titanium people are pros. I wish I had Titanium Smart Home a while ago!!. Thank you, Brent, Chris, and Shannon!!! More...

Reviewed on Yellow Pages

I had my house broken into 2 weeks ago so I decided to go for a security system. I checked ADT, and Titanium, but went with Titanium Smart Home after a friend recommended me to Titanium. Titanium consultant Brent and security technician Shannon were great.Brent immediately gave me an appointment, came to my house, and explained very clearly what my security options were for my house and did not pressure me at any time to sign up with Titanium. He even shared security tips, and motivated me to learn how to shoot. The price he gave me for my system, which combines 4-5 different elements was very good, lower than I expected for installation costs.Brent is very knowledgeable, effective and thorough. He explained every piece of the system, checked each part, had prompt backup from the when a lock was not connecting to the panel. You can tell that the company is behind the employees. The house had an older security system and he was able to use some contacts from that system in addition to the new parts he installed. He even took down old pieces of equipment that were not necessary for the new one. The system works well and I can leave my house without fear of being robbed again. Overall, both of them went far beyond my expectations.Excellent service, would definitely recommend Titanium Smart Home More...

Reviewed on Yellow Pages

My experience with Titanium was very positive. The sales team did an excellent job at giving me the advice needed to place my order of home security. My agent Eduardo was pleasant, professional and very patient. I also spoke to the Sales Manager, Brent. He gave me additional credits towards equipment, as well as a gift card as part of a promotion with my bank. The technician, Shannon was so nice and extremely thoughtful during my installation. I will be a customer of Titanium for years to come. Growing up with a security system in my home as a child gave me insight into how much it is needed. Titanium knows how to manage their customers. But experiencing it first hand as a homeowner was better than I could have imagined. I truly enjoyed the entire experience that I had with Titanium, and would recommend them to my family and friends who are in search of home security. More...

Reviewed on Yellow Pages

Titanium Smart Home is the best. Honest, fast, high quality cameras and installation. We are extremely grateful we went with them, saving money and getting top of the line quality and service. Josh is also very accommodating with our busy schedule. One of the cameras was defective and Josh replaced it immediately. Josh also came back to install a fifth camera a month or so after initial install and suggested against the sixth i was requesting because of his honesty, explaining it would not get the desired coverage based on our motion detector light placement and the surrounding trees/vision blockers. Josh's phone number also changed after the initial install and he emailed me right away to let me know in case i needed anything. We had a horrible scare when our rottweiller pup went missing last week and he came over that very moment to help us review the footage to figure out what happened. We couldn't be happier with Josh, his service and the quality of his workThank you JoshJohn & family More...

Reviewed on Yellow Pages

Titanium Smart Home was willing to work with me when I needed it! They installed my system the day after my house was broken into. All my jewelry was taken. Including some of my grandma's jewelry that can never be replaced. My whole family felt violated and scared to be left home alone after our house was broken into. Now, we all feel safer in our home knowing we have our security system. The installers were very nice and explained each piece of equipment. I would definitely recommend them to anyone!! More...

Reviewed on Yellow Pages

A Titanium Smart home specialist Chris was on time, professional and explained everything to me in a detailed manner. Chris was thorough in his inspection and able to provide input on how to protect my home best. He was able to answer various questions that I had about the set up and service. Chris even had time to talk with my son, who had more questions than I did! My wife and I feel safe and secure with the set up provided. Thank you titanium. More...

Reviewed on Yellow Pages

We found Titanium to be very professional in their analysis of our business CCTV needs. They analyzed the areas of coverage based on ingress and egress. They installed a high quality system that is very clear, crisp images and easy to review video on. Also they setup our phones to be able to view the cameras remotely. Their installers were professional, courteous and quick. Highly recommend them. More...

Reviewed on Google Maps

Titaniumllc gave me one of the best experience in a long time, everything about it was so satisfying,, from alarm installation to cameras upgrades and installation. I scheduled an appointment with their office manage I think Sergiu, he went over all details and explained to me how the system works from A to Z, I first wanted a basic alarm system but ended up getting 3 CCTV cameras with it after showing me the resolution and the HD live videos on his phone app, was easy decision for me. protecting my family is my number one priority, and I think I covered a big potion of that by signing up with titanium on a very decent competitive price, I would def recommend anyone who is looking for alarm system, More...

Reviewed on Google Maps

We were happy with the install and love the phone app.

Reviewed on Google Maps

My Door got fixed finally the same day
The manager called me and asked if I am open to repair next day that is sat and I said yes. Technician called me and asked if I was flexible to fix Friday eve a 8:30 pm said yes as he was nice .if owners are so flexible and accommodating why not companies. I think customer service needs to know the severity level and in fact he showed me it was broken inside .
Thank you manager and the technician. You had better customer service than the actual as as far as customer service employee She needs some training as she uses a lot of aha uhm etc as she won’t listen to your requirement completely and she will talk over you. Her first diagnostics was to reset the code. I don’t think platinum home owners are that dumb to know when door is broken versus it needs a reset.
Thanks again for keeping my home safe More...

Reviewed on Google Maps

I am so happy with my new alarm system. The staff at titanium were pleasant and extremely helpful, which made the experience of getting my new alarm system seamless. Great job guys!! Another satisfied customer. Gives me such piece of mind in the crazy world! More...

Reviewed on Google Maps

I found titanium on LA county fair and I couldn't be more happy , my home needed protection I have 2 kids and I'm a stay home mom and now I can always feel safe knowing that my husband and I have alerts on our phones if anything goes wrong in the house .
Love the cameras too we travel a lot and it's amazing to be able to see our home on our phones , and being able to lock the house tru our phones as well whenever we forget ,,the service has been 10 stars! and every time I have a question I call and they answer right away . My sister is getting the service too and I'm very excited for her since she has some medical issues and they provide a medical pendant in case she needs the ambulance come right away , so glad I found this company ! More...

Reviewed on Google Maps

I was very happy with the service the day provided. We enjoy our cameras and home automation. The video doorbell feature it's very convenient. I recommend if you're a mom and want to check on your kids and your house. More...

Reviewed on Google Maps

I was with a different alarm company for many years and after switching over to Titanium, I TOTALLY regret not switching over sooner! I have been with them for a few short months so far but the attention to customers is amazing. I needed to call in to customer service since I just had some questions, they took care of me quickly and were very professional. Not to mention I did not wait on hold very long at all, which is nice. My sales representative has been very informative, made sure I understood and was comfortable with everything. It is very reassuring to know that I am entrusting my safety to a company that really cares about their customers and their well being. More...

Reviewed on Google Maps

We found Titanium to be very professional in their analysis of our business CCTV needs. They analyzed the areas of coverage based on ingress and egress. They installed a high quality system that is very clear, crisp images and easy to review video on. Also they setup our phones to be able to view the cameras remotely. Their installers were professional, courteous and quick. Highly recommend them. More...

Reviewed on Google Maps

I was extremely happy with the quick installation and the outstanding reps. From the moment the Rep got to our door it was a pleasant experience. Super helpful, answered all of my questions, and the techs helped me understand the system. I already had a smart lock and I was pleased to find out I could connect it to the system and use my phone to unlock my doors. The convienence of the system was what caught my attention I disliked having to rush to my panel to disarm the alarm. It was almost robotic, walk in disarm, walk out arm. Now I can arm and disarm on my phone wherever I am, view my cameras, and unlock my doors with my phone. I recommend titanium to anyone who is looking for an awesome system. More...

Reviewed on Google Maps