The Ritz-Carlton, Laguna Niguel

Great Christmas decorations.

Reviewed on Google Maps

Loved the breathtakingly beautiful grounds and the fact that property directly connected to Salt Creek Beach, unbelievable sunset. Didn't love high parking and resort fees ($50 each) or super crowded valet area. Room was ok, not terribly impressive and no noise privacy between the room and bathroom. Gym was too small for property and very crowded. If you have a choice between the two, Santa Barbara Ritz Carlton has similarly stunning scenery, but much nicer rooms and a large fitness center. More...

Reviewed on Google Maps

Absolutely stunning place. It has amazing views, terrific service (most times), and the weather is perfect.Update: Service was not good today (for breakfast) at Raya. It's like we weren't even here.Update to the update:. They redeemed themselves and we had a great breakfast.Would definitely return with my kids. Summer weather is probably better. More...

Reviewed on Google Maps

Amazing Location! Beautiful resort with great views and walk to the beach .nice restaurants and live music.

Reviewed on Google Maps

We were told we had a pool view. We opened the windows and plants covered our window. Nice place though.

Reviewed on Google Maps

Beutiful hotel, the views are fantastic. Service is very good and staff are attentive. Definitely worth a visit.

Reviewed on Google Maps

My husband and I took a mini getaway fifteen minutes away from home. The second we walked into the hotel, we were greeted with smiles, champagne and water. All the staff was extremely friendly. The hotel was gorgeous. We spent the afternoon walking around the property and sitting on some chairs that overlooked the ocean. So calm and peaceful. The ambiance of the hotel was wonderful. The Christmas decorations, the live Christmas music in the bar, the gingerbread houses- very festive and inviting. We enjoyed a meal and some drinks and went back to our room to enjoy the coastal view. Next morning we took a Long Beach walk and were thrilled to have a late checkout of 2pm. We lounged in the room (a definite luxury since we have four young kids at home) and squeezed in a nap on the comfortable bed. Overall, ten out of ten. We loved our stay and can not wait to go back! More...

Reviewed on Google Maps

This Ritz is very pretty - mostly due to the location perched on the side of the cliff where the hotel's main dining windows overlook the sea and surfers. I had an upgraded room with a beautiful view of the Pacific Ocean and a fire pit attached. In the room was a s'mores kit for nighttime s'mores making and balloons with some lovely chocolate shells and a note from the manager welcoming me to the hotel. A nice and personalized touch from RC they do at all their locations. The inside of the hotel is freezing, as it is open air and coastal, so it was a brisk 50-60 degrees everywhere, including in the dining spaces. I'm always cold so this was uncomfortable for me. It is an easy walk to the beach and they have some surf and swim items available for daily use and rent. Parking is Valet only at $50 a night with in and out privileges. Valet staff were very welcoming and friendly, they were fast and always offered cold drinks and directions. Check-in was smooth and the staff were all exceedingly polished and professional. Service at breakfast was hit or miss - one day was excellent and the other was very cold and lukewarm by a non-friendly female waitress. We enjoyed a fancy dinner at Raya one night for date night and dined in town and explored the following day. You can easily drive 20-30 minutes and explore the coast in either direction here and it was a short drive from San Diego for the weekend. There is a large and well-stocked gift shop in this hotel as well. The concierge desk gave us two free entrance tickets to the nearby Mission San Juan Capistrano and it was the highlight of the weekend for me. I adored touring the old mission and seeing the ruins. A nice hotel - cold - and a bit overpriced in some areas - but gorgeous and elegant. More...

Reviewed on Google Maps

We had great time at the bar, delicious healthy salad and salmon. Alfanzo and Ken were wonderful to serve us.

Reviewed on Google Maps

Great service and ambiance

Reviewed on Google Maps

Doesnt get any better, although when you get any of the staff talking, they all want out of that goofy state of CA.

Reviewed on Google Maps

Very impressive, beautiful view!

Reviewed on Google Maps

While I would argue that The Montage in Laguna Beach holds the crown for luxury resorts in Orange County, the Ritz-Carlton is still among the top destination resorts in Southern California. ||The pros: fantastic, cliff-top views; excellent and (relatively) reasonably-priced dining options; dog friendly; the best views from any fitness center I’ve seen; friendly staff; and spacious, comfortable rooms. ||The cons: dated bathrooms; no minibar; fitness center is crowded during peak times; and maid service that is efficient, but (judging from all the carts we continually had to dodge in the hallways) could hardly be described as unobtrusive. ||If you are traveling with kids, there is plenty to keep them busy, although I think the Hyatt Regency in Huntington Beach is the most family-friendly resort on the coast. Also, the distance from major attractions like Disneyland may be a con for some. ||Overall, the Ritz-Carlton remains a great option, but just falls short of five stars, at least for me. ||||| More...

Reviewed on Google Maps

The Ritz-Carlton Laguna Niguel has a great location on a bluff overlooking the ocean. The view from our ocean front room was spectacular! The room's patio with firepit was a great feature. The room itself was rather small, but quiet and comfortable. Staff was helpful and professional. Overall we had an excellent stay. More...

Reviewed on Google Maps

my girlfriend and I went to Raya bar at Ritz Carlton.. we were sitting at the bar having a good time and bartender Ken Dolan was very nice and professional he was very attentive and made us very comfortable, and his drinks were dead on spot very delicious. .and we were really happy I gave him five star More...

Reviewed on Yelp

The staff was knowledgeable, helpful, & polite. Beautiful, clean rooms and views at every turn. ||The beach is not easily accessible, but the hotel has done the best it can under the restraints of the terrain. And California beaches are not for swimming anyway, so the viewing is plenty adequate. More...

Reviewed on Google Maps

The experience on the Club Level is amazing! Every employee I encountered was personable and accommodating. Your property has restored my confidence in the Ritz Carlton brand.

Reviewed on Google Maps

What a great stay at this beautiful resort. The Ritz does it right in December! It’s very festive and the Christmas spirit is everywhere. They honestly have the nicest staff of any resort we have been too. The food & dessert is always outstanding. One picture is the view from the gym we worked out in & the other two ocean views are from our hotel room. Incredible coastline views from all over this resort. I highly recommend. Steve Concialdi More...

Reviewed on Google Maps

I agree with other reviewers that the hotel rooms are a bit dated - especially the mirrored bathrooms. It would be very difficult to remove the 90s from this property because that decade was designed into this hotel. The rooms are also very small. I also booked the AAA rate, which was a significant savings, and they made me show my card even though I had to enter my AAA card number to book. A property like this shouldn’t do that, as if I’m scamming them with AAA discount fraud. The Ritz is a luxury property - you are above that. But, now that the bad stuff is over, the property is remarkable. As a Bonvoy Ambassador (then Titanium) member, I wasn’t able to use a certificate for Club level access, but they did upgrade me to a terrific ocean front fireplace room. It’s pricey, but I wouldn’t do any other room. The views are amazing. The service is friendly, and the location is terrific. The people there are great and casual, and they made us feel welcome. Best of all, they made our dogs feel welcome. We did a staycation over thanksgiving to hang out with a close friend who had lost her husband a year ago, and we wanted to be near her for Thanksgiving. The only problem - she loves the surf and sand in laguna. That hotel is in an even better location, but I’m not a fan of that property for the price. So, I decided to stay down the road at the Ritz. I’ve stayed at the Monarch before when it was a St. Regis and didn’t love that property either. This property has a great location, and it’s right on a great network of paved trails if you are a runner. ||This is my second favorite beachside property in So Cal. My favorite is Terenea in Palos Verdes because they built the pools alongside ocean bluffs. This property has internal pools that don’t take advantage of the hotel’s amazing location. ||If you are a Christmas person, this property is for you. They really did great things to make it very “Christmasy.” But, the thing that meant the most to me about the stay was from a person who sent an email a few days before my stay. I had booked a garden room. The email said that the hotel is often full, so the person asked me to state my preferred room. I explained the reason for us coming, and she got us the upgrade to the room that meant so much to our friend, Karen. She came down from the surf and sand, with her dogs, and she hung out for 2 hours on the patio by the fire. So, thanks Ritz, for letting us spend that special time with a special friend. ||Kids and dogs were everywhere. It really is a special place for the holidays. More...

Reviewed on Google Maps

Merry Christmas and happy new year to all of you staff during this joyous time of year. We had a great time. Thank you! We look forward to our event next year at your amazing place, as we use this short get away as date night.

Reviewed on Google Maps

This property is very beautiful, Michael in the reception is extremely polite, kind and willing to help. I was offered an upgrade and whole check-in process is smooth. It's very unfortunate that I checked-in very late so I missed the astonishing sunset Michael said. Room is large with a partial view of the ocean, but I couldn't find a USB outlet to charge my phone and I happen to forget packing my iPhone charger. I went to the reception to borrow a charger (which I do in every hotel without any problem),  however the reception said the only option is to purchase a charger in the Gift shop. That is a real bummer. I'm sure hotel of this size has many chargers that guests left behind and should have no problem lend the charger to the customer. I do not want to get a charger that I will only use once in an overpriced gift shop. The next day I had breakfast in the on-site restaurant (Raya) and the view is amazing as well as the food. The only thing I found not great is the charge for parking and resort fee. On a cold December day, I feel I do not get the value of the resort fee since it's too cold to enjoy the pool area and poolside service, also I don't see any Ritz guest spend time on the beach that day also. The valet parking is also overpriced considering we paid $50 for resort fee and the room rate. More...

Reviewed on Google Maps

Great family experience! We had an amazing time.

Reviewed on Facebook

I was there for the Yappy Howliday Party. The Ritz host people and their furry friends every year to support good causes. What a fun event at a beautiful venue.

Reviewed on Google Maps

My company held the company X-mas party here. This is a beautiful resort

Reviewed on Google Maps

We were surprised by a warm anniversary welcome in our room and a complimentary marshmallow roast on our lanai. The staff was professional and gracious for our short, but fun stay and the view was amazing.

Reviewed on Google Maps

Staying at the Ritz is staying in another era. Compared to the very modern styled hotel from where we just came, the Ritz is a throw back to the||luxury of the chateau. Its public spaces, like the lobbies, are vast, enough to convene a banquet by themselves, and very elegant in materials. ||||The staff are trained precisely to understand what their responsibilities are toward guests. You sense that when you ask the valet to retrieve your car that they’re way ahead of you. There is ice water there already. The car is waiting for you, and the AC is on. They greet you by your name. Mercy!||||This hotel is perched high on a cliff edge overlooking a splendid flat crescent of light coloured sand. The waves wash ashore looking for all the world like some mermaid’s lace hem. Its bliss. Dock chairs line the edge if you just want to veg. (We call them Muskoka chairs in Ontario). On our balcony there was a fire table to enjoy when the sun sets. Talk about serendipity...||||You can troop down to the beach and easily get those steps in. If you are brave, you can rent a wetsuit and learn to surf. Caveat: you have to disclose your height and weight to the concierge.||||So it’s all bliss. However, I found the food in one of the eating places there annoying. Forgive me. An open faced burger piled with finely sliced greens has to be eaten with a knife and fork on a plate that’s too small. Messy. And I hate cold toast that won’t melt||butter. What’s the point of that? And nearly every dish has the ubiquitous chipotle zap somewhere in it. I would have enjoyed the fab fries if I hadn’t had to extinguish the forest fire level heat in the ketchup. Provide your guest with a warning, please. The service is very, very good, otherwise. Your wish is their command and the staff are good at anticipating what you need next. ||||I found the concierge very helpful with good suggestions and a very detailed knowledge of the area. ||||You must pay heed, by the way, to the helicopters that patrol the water. While there, a guest who was kayaking was advised by loud hailer that they must return to shore as soon as possible because of sharks observed nearby. He was too far out. Nothing happened. The guest was fine. The tons of surfers and other kayakers there were fine too. They were acting on the side of safety. Its the ocean, after all. More...

Reviewed on Google Maps

環境超正，海灘超靚

Reviewed on Google Maps

Great views

Reviewed on Google Maps

Amazing staff and great views.

Reviewed on Google Maps

Superb experience. We paid for an upgrade for a beach view which was 100% worth the money. And we have a fantastic time, Thank you.

Reviewed on Google Maps

The Ritz is always my choice for luxury hotels. I have booked into many Ritz Hotels worldwide. I The Ritz Luguna Niguel is one of my favorites and I try to spend time there at least once a year. Always a delight and always a great expectation that is always fulfilled with satisfaction. More...

Reviewed on Google Maps

Very classic place. Beautiful sit on top of the cliff of the beach.

Reviewed on Google Maps

Great hotel for recent conference.

Reviewed on Google Maps

Was part of the Seabreeze management party we were all treated to a wonderful stay and would recommend making this an annual event.

Reviewed on Google Maps

Magical

Reviewed on Google Maps

Incredible hotel in an amazing location. Had a great time and will definitely return!

Reviewed on Google Maps

The service was amazing. The staff was very friendly and helpful. Made us feel very comfortable during our stay. I'm giving it 4 stars because I thought our room could have had a more luxurious feel to it since it's so expensive and walls were pretty thin. We could hear our neighbors through the walls. More...

Reviewed on Google Maps

For a place that was $1000 a night. I thought the room would look a bit nicer than it was. We could hear people walking about at night. Just felt a bit like we didn't have privacy. But the staff was amazing, the views were wonderful! But room service prices were sooooooo expensive! More...

Reviewed on Google Maps

A Hidden Gem! in South Orange County!

Reviewed on Facebook

Wow!  Great customer service.  We called and asked if there was any possibility of squeezing us in as we had some holiday plans that shifted the last minute.  It is the one weekend my mom had with my daughter and after speaking with Natalie she managed to fit us in.  Just wanted to drop a note here and mention how incredibly impressed we are with her attitude and customer service - especially during the busy holiday. More...

Reviewed on Yelp

A great experience that we have always come to expect from the Ritz

Reviewed on Google Maps

I will start this off by saying that I did not actually stay here overnight, but did receive help from an employee at this property. ||||My mom is currently in California escaping the cold weather, and I am stuck here in Chicago. My mom's birthday is coming up and I really wanted to surprise her with something special, but am completely unfamiliar with the area. ||||Because I haven't spent much time out there, I decided to call the Ritz to see if they had someone who could give me some ideas and was met with only kind and patient people, especially Lucinda the concierge.||||While I was very sad I couldn't go visit my mom for her birthday, Lucinda was very friendly and helpful over the phone. My mom is staying in a somewhat different area from the Ritz but Lucinda effectively helped me by recommending a great florist near her that delivers and offers beautiful options to help make my mom's birthday special.||||Thanks so much for your help Lucinda! More...

Reviewed on Google Maps

Fabulous hotel! The views and the staff are excellent!

Reviewed on Google Maps

Beautiful resort. The staff is amazing. The holiday decorations are spectacular. Beautiful views. A nice place to visit even if you do not stay there.

Reviewed on Google Maps

The Ritz was an amazing experience. The level of service was perfection and the location and look of the hotel was also fantastic. The only critique would be the room we stayed at was a bit dated and could use a refresh. More...

Reviewed on Google Maps