The Cleaning Authority - Olympia
Lacey
(402)
Lacey
(402)
402 customer reviews
Vic M.
I was hesitant to use a cleaning service with any regularity, but going on over 2 years now and have been very happy with the Cleaning Authority. The teams are very thorough, trustworthy, and efficient at cleaning. I've also used their move-out and move-in cleanings and they have worked miracles on the messes previous tenants have left. My only real issue is they have occasional communication break down between their main office and their teams and instructions have to be relayed multiple times. But that's few and far between and usually rectified very quickly. More...
Reviewed on Yelp
Keith Holt
Miriam and Isachy cleaned our house last week and did a terrific job. Their professionalism and thoroughness always exceeds our expectations.
Reviewed on Facebook
Jeanne Mitchell Gentry
Silvia and Giezy did an excellent job cleaning our house. They took their time and worked really hard. Thank you so much.
Reviewed on Facebook
Carrie S.
I have been using Cleaning Authority for about 1 year. The teams are always friendly, accomodating, flexible and work hard and swiftly. If the 'rotational' cleaning thing concerns you, don't let it. All of my house is always cleaned when they're done. My last team Alma, Claudia, Kenia were awesome as usual. They are friendly and kind, plus did a great job cleaning my large house in the fastest time you could imagine. It's like magic. They leave the kitchen and baths sparkling always. Everything is bright and gleaming when they are done. Thank you! Because I do shift work my schedule and hours change multiple times a year. I appreciate the owner's flexibility when I need to change days and hours. More...
Reviewed on Yelp
Tracy A.
I have been worried about how I was going to have everything ready for the holidays along with working and Christmas shopping how was I going to find time to get the house cleaned. Then I called The Cleaning Authority to see if they could fit me into the schedule for an extra cleaning, they are great and came out and cleaned the home in a very professional manner. I am so pleased and refer them to all my friends and family. If you want a reliable cleaning company you should give them a call. I read the other reviews and I must say I am surprised we have never had any issues, if I mention that something was missed they fix it for me right away. I usually have the same couple of young ladies and they are both very friendly and make my house shine when they are finished cleaning. Thank you Cleaning Authority. More...
Reviewed on Yelp
Marilyn Dougherty
Karoly, Yerit and Claudia did were efficient, energetic and did an excellent job. Everything was spotless!
Reviewed on Facebook
Melissa G.
Wow! Every time I think my biweekly cleanings can't get any better, they amaze me again! Team #6 - Angelines and Alejandra did a fantastic job!
Reviewed on Yelp
Melody Kirlin
I am so thankful for the Cleaning Authority! Karoly and Yerit were excellent. They were meticulous to clean parts of my house that are often neglected! Cabinet fronts, wood shutters, frames on the walls, and so much more! 5 stars!! More...
Reviewed on Facebook
Wanda K.
Such a great service! I've used The Cleaning Authority for a few years now, and what a relief it is to know I can always count on them. I've asked Ariel for a morning schedule and he accomodated that with no problem at all - he's very responsive. I've never written a yelp review, but I really wanted to recognize Jazmin and Julia - they do an amazing job!! Everything is shiny and cleaned excellently. I've had a couple others clean my house, but it's never done as well as Jazmin and Julia. They are a great team and do a WONDERFUL job! More...
Reviewed on Yelp
Carolyn P.
Always happy with my cleaning, Jazmin and Julia does an outstanding job and I always know my house will be clean and that makes me happy
Reviewed on Yelp
Toni Ford
Aixa, Ana, and Dania did an amazing job cleaning my house!!! Everything was spotless!! They even rearranged some things and I love it! The service was gifted to me from a friend, and I will be following up to get the cost for them to come back! GREAT JOB LADIES!!! More...
Reviewed on Facebook
Aisha R.
I have been using TCA for almost a year now. It's a life changer! I no longer have the stress of finding the time and energy to keep my house clean. Jazmin & Julia come in every two weeks and make my place shine. I am very pleased with this service. More...
Reviewed on Yelp
Krystal Byers-Mooers
I want to thank Regina and Martha for the fabulous job they did cleaning my house yesterday. They are my regular cleaning ladies and I love their attention to detail. They are always sweet to my mother and to my dogs. Thank you for your care if my home. More...
Reviewed on Facebook
Linette Knoche
Marie and Emma - Team 3 - are the BEST! Recommend their services highly!
Reviewed on Facebook
C S.
I have been using The Cleaning Authority for my house cleaning needs since April 2019 and have to say that generally speaking they are a pretty good service. Whereas the heavier initial cleanings are really outstanding, the maintenance ones have been a bit uneven in quality, depending on the team that's sent, but there are some members of the cleaning team that are outstanding - such as JAZMIN is! She was part of the team that came to my home for the two initial cleanings and then after that, I hadn't seen her come back. Today, JAZMIN was part of the team that was assigned to my home and boy does it show! She is FIVE STAR material.... the ultimate professional, courteous, respectful and thorough. She also works well with anyone else she is paired with and is discreet. All wonderful qualities that should be rewarded! Cleaning Authority is lucky to have her. I just wish I could always count on her coming to my home. I have requested it many times... maybe Ariel will give me that gift. Please?!Today's team also consisted of Julia and Claudia (not the norm to have 3-person teams - usually 2) --- they were both very good as well. Today's team was the very best so far.Speaking of ARIEL -- he's been wonderful and accommodating...for example: I had to change one of my dates and he was able to accommodate me nicely. After one of the regular cleanings I mentioned before that were not what was expected, he was quick to try and make things right. He always answers emails promptly and goes the extra mile for his clients.I hope Jazmin, Julia and Claudia are given the points they need to make the bonus! They totally deserve it! More...
Reviewed on Yelp
Andrea Weiss
Recently started w The Cleaning Authority. Super happy so far! Team 8 is doing an incredible job. And trust me, they had their work cut out for them w the initial clean! ! Price point is right on target as well. Definitely recommend More...
Reviewed on Facebook
Joe F.
Never Disappointed - Always Exceeds My Expectations! We've been using TCA for about 3 years now and they are consistently awesome! It's always a pleasure to walk into the house after they've been there to find everything sparkly clean, vacuumed and tidy! That's to be expected. The extra special part is that you know they've done some deep cleaning when you spill water on the floor to find a clean paper towel when you wipe it up. Believe me, that's not always been the case. Another example is the refrigerator handles. I do a lot of baking/cooking, and sugar, flour, batter ends up on the underside of the handles from time to time. Yes, I typically clean that myself right away, but in the event I don't know it's there until I'm reaching in for some OJ as I head out the door, it's cleaned and wiped away by TCA. This week we had Fanny and Lilia - an equally awesome level of service to the entire team! Just a couple of examples that demonstrate exceeding my expectations. (Though now my level of expectation has been elevated! Thanks, TCA!) More...
Reviewed on Yelp
Cookie Bullard Slate
Punctual and thorough. Veronica R & Maria T always do a great job.
Reviewed on Facebook
TM S.
Very happy!Maricela and Rosa did a wonderful job on a house and guest quarters that had been ignored for several months. The place was grubby with dust, cobwebs, pet hair, and a sprinkling of dead bugs.They arrived first thing in the morning and worked all day long. The place looks amazing! We couldn't be more impressed and hope to be clients for a very long time.10 STARS to Maricela and Rosa! More...
Reviewed on Yelp
Schae Felix Kane
Norma and Maggie did a great job - and they even got to meet our crazy dogs! Now they have two new furry fans...
Reviewed on Facebook
Shannon Cullan Allyn
Cleaning Authority was awesome. Maricela and Ana Dina fantastic job. They are detail oriented and leave our house sparking clean!
Reviewed on Facebook
Shirley C.
Two thumbs up and more to the cleaning authority! My first cleaning was completed yesterday by Elia and Ezguith and what a superb job they did. My house was in need of some TLC and they cleaned until it shone. Really, they worked professionally and efficiently and were very polite as they moved from room to room cleaning from top to bottom. I'm very impressed. I've had cleaners in my home for years; some ok, acceptable, and some lazy and lackadaisical - all kinds! The Cleaning Authority, Elia and Ezquith, and owner Ariel far exceeded my expectations , and at a fair and reasonable price. Well done all of you. Also, loved that Paulina came and inspected the job, walked through with my husband to ensure our satisfaction. I highly recommend this company wholeheartedly! More...
Reviewed on Yelp
Krista Acuff
They are always punctual and hard working. They always come to the door with a smile on their face. My youngest takes a nap shortly after they arrive, so they are always kindly willing to clean his room first so that he can get his nap in. Team Aracely & Cristy, we appreciate you! More...
Reviewed on Facebook
Sarah Lawrence
Thanks so much to Magaly and Karina for the amazing work they do on our house every other week! I love coming home after they have been here - it’s always refreshing.
Reviewed on Facebook
Donna Kornafel Doidge
We started the service with Cleaning Authority in September of 2018. We took the deep cleaning program of A & B. These two visits were extremely well done. Then we began an every two week visit by them. The crew does an overall routine plus a 1 of 4 deep cleaning. The crews are excellent. They get to work & get the job done. They are efficient! I am very, very pleased. Thank you team #2! Donna Doidge More...
Reviewed on Facebook
Chris Wied
Dawn & Rosie (Team 5) make my life so much easier by keeping my house clean. They do a great job. Even my two dogs, Charlie & Max like them. The vacuum cleaner, not so much! Thanks, Ladies, for being on my team! More...
Reviewed on Facebook
Ron Thomas
The team of Jessica and Yami did an excellent job today in cleaning our home they are always thorough, professional and friendly. I highly recommend TCA.
Reviewed on Facebook
Melissa Wixson
They do such a great job. In the rare occurrence that something isn’t perfect, they make it right. Kid approved! Mom approved! Great job today Sandra and Jessica! ❤️ More...
Reviewed on Facebook
Eve Juarez
Thank you Lesley and Kim for doing a thorough cleaning. Cleaning Authority has been the best life saver.
Reviewed on Facebook
Pam C.
We have been using TCA since April of 2018 -- a little over a year. I feel the price is a good value for the service. TCA comes every other week for us, and Team #8 does a very good cleaning job for us. The ladies are professional, reliable, and trustworthy. We have never had anything damaged, broken, or misplaced (though my husband is always straightening the pictures on the walls after a clean! I'm glad they are getting dusted; he is a bit of a perfectionist!). There have been maybe two visits, out of around 30, when the team was running late and I've had to call the office just to make sure they were still coming. I have had to reschedule a couple of times and have had no trouble getting squeezed in within a few days. The team has always shown up the same day as scheduled, and within the two-hour window given. I have found the office staff to be helpful and courteous on the occasions we do speak on the phone. The reason I've give four stars instead of five is that NO ONE is PERFECT. Sometimes the stainless steel frig has a fingerprint left on it. And yes, sometimes there is dust on the frame of a bathroom mirror. On the couple of times I've called and asked the team to return and re-do an area, the office has responded with apologies and quick resolution. If anyone has found a cleaning service that can be described as I've described TCA, AND there has NEVER been any reason to call for a re-do, please let me know! Otherwise, TCA is totally capable of meeting your cleaning needs. Thanks, TCA! More...
Reviewed on Yelp
Pamela C.
We were very satisfied with our last clean with Team 3, Cristina and Maria. They did a thorough job and I was able to communicate well with Cristina as I sadly do not speak Spanish but she speaks and understands English very well. This was only my second cleaning. The first team cleaning was ok but did not live up to Team 3's standards. That is why this is a four star rating. More...
Reviewed on Yelp
Mary R.
Sandra and Esteban (Team 1) was the Team at our house yesterday. They did a great job. They were as thorough and detailed as usual. I really like the professional and reliable job this company does. It is so nice to have their help with keeping our house. thanks More...
Reviewed on Yelp
Paul Lindsley
Silvia and giezy do a great job.
Reviewed on Facebook
Sherri Stone
Shout out to Yoania and Maria for doing a great job cleaning our house today!
Reviewed on Facebook
Lyn Schenken Hendrex
This company is amazing. Especially Aracely and Fabiola!
Reviewed on Facebook
Susan Michelle McMillan
Regina and Cristy did a great job cleaning my home. They were very detailed as they cleaned each area. Every room looked fresh and clean. I highly recommend them. I look forward to having them come back next month. They are awesome! More...
Reviewed on Facebook
Linda Thomas
I highly recommend The Cleaning Authority, and especially my wonderful team. Cristy, Regina, and Kim did a wonderful job today.
Reviewed on Facebook
Katie Moores Waymouth
What a pleasure it is to come home after spending the afternoon with my husband to a clean house! I no longer have to schedule the time or the energy to get this done. Thank you to Caroline, Megan, and Bre!!!! More...
Reviewed on Facebook
Ashton Mayne
I have used The Cleaning Authority for over a year now and love it. Cristy and Aracely are so thorough, kind, and wonderful to my kids. I absolutely love them and they do such an amazing job! I highly recommend The Cleaning Authority but specifically my wonderful team Cristy and Aracely. More...
Reviewed on Facebook
Gail Przywozny
The cleaning authority does a great job! Thank you Jenn and Valerie. They take their time and do a thorough job
Reviewed on Facebook
Joan Thomson
Fabrola and Sally did a wonderful job cleaning our home today for Cleaning Authority.
Reviewed on Facebook
Larry Bailey
I have only recently started using The Cleaning Authority to clean my house, but I can tell you that I am very happy with the results, particularly with the cleans performed by my regular team Magaly and Ana. It really is nice to have a house so professionally and thoroughly cleaned. More...
Reviewed on Facebook
Richard Clayton
Silvia and Giezy did a great job cleaning our house. Looks great.
Reviewed on Facebook
Sherry Starr
Miriam and Viviana are the best ! They always do an excellent job .
Reviewed on Facebook
Tom McDermott
Great cleaning service...my home is always immaculate when they are done.. Heidi and Val are fantastic !!!
Reviewed on Facebook
Mary Tigelaar
All the cleaners are superb, particularly Lorraine Megan, Heavenly and Caroline!
Reviewed on Facebook
Kelly Hieb
My cleaning team Barbara, Regina and Martha did a wonderful job today. Thank you ladies for rescheduling and your attention to details.
Reviewed on Facebook
Therese Milford
The cleaning teams are very thorough! Today we had Carmen and Iuis clean our house. Thanks for a job well done!
Reviewed on Facebook
Brandi King
The Cleaning Authority sent Miriam, Kim and Maricela to my home. It's an artist's home with stuff everywhere. They were amazing, efficient and energetic. The house is cleaner than it has been in.....a long time. And I have a large furry dog that leaves fur balls everywhere. They got them all! I walked thru the house after they left and was very happy and surprised by the cute little tissue flower they left on the toilet tissue roll. Nice touch ladies! I look forward to their return. More...
Reviewed on Facebook
Sheila Seymore
The Cleaning Authority does a wonderful job, they are dependable! All the teams are great, I highly recommend Dawn and Rosie
Reviewed on Facebook
