Neartown - Montrose, Harris County
73 customer reviews
Charles
This is a scam Denise L you are so wrong for your lies and act like you don't know shit about my visa and give lies and my hopes up when you took me a random date my visa will be ready and you sent sergio too give me the bad news my visa will not be ready any time soon this whole company is a scam they ask you personal questions about aids and hiv which is not on the visa application I'm currently doing the visa application to find out I been lied too and scam the whole time I call Washington and New York they dont have no information concerning my visa and texas tower they didn't give me a tracking number or refence number it was a scam as I was told by the new york office to get the tracking and refence number from texas tower ooh I call and Sergio was rude and did not won't to give it to me saying I should sent him a email fuck you this business is a scam please don't use them for passports or visas I promise don't wanna see no one get hurt like me they charge you 750 and no refund and to find out my passport was not even shipped to the consulate it was in the office and they have the nerve to take out the 2 photos of me in the envelope should of make it believable and kept it in the evenlope this is disgusting to have surrogacy done in another state and can't get your child because of these ass holes
Justin Miller
Got me a new passport overnight. Even took my pics in their office. Couldn't have been easier.
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Anthony Fair
Got my passport done super fast, and easy. Definitely recommend.
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Christian Torres
Great, fast, and reliable! Very pleased with their services!!
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Glenda Escobar
The best, easy, and straight the point passport area to get it fast
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Tessa Williams
Sergio is the guy to get it done at Texas Tower and the Crew. Thank you for listening to my cries . Thank you for your patience and great customer service even when I wasnt listening or thinking clearly. I appreciate the fast 24hr service you promised. I dDefinitely would use your service again and recommend you to family and friends.. More...
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Laik Dugue
Great service had my passport ready in under a week!
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Traci Halky
We needed a visa for China at the last minute and Texas Tower came through even in the wake of massive flooding and delays by overnight carriers. Their constant communication throughout the process was amazing and gave us comfort while we waited. The visa arrived the day before departure and was even placed in the morning delivery so we didn't have to sweat it out all day. Thanks so much for making the trip a reality! More...
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Pilar Ortiz
I was in and out very quickly and staff was very friendly. Their customer service is great!!! Jenny in particular went above and beyond helping me and I’m grateful!
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Johnny Maxey
first time getting a passport. And I must say, this was the smoothest process imaginable. Went on Monday. Passport came Friday. Great customer service. Very helpful with information. Will definitely recommend More...
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veronica lopez
Talk about FAST!!!!!! Chick at front desk is quick! No run arounds just getting important things done fast! I needed a passport for my baby like in 2 weeks. And the passport came in 3 business days!!!!!!!!! More...
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ally vee
The people here are really nice , they get everything done in a timely matter. Highly recommend coming here for first timers / lost or stolen passport and also just to renew.
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Jason Pastorius
Very quick and efficient passport renewal. I dropped off and picked up at their office on Montrose Blvd.
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Rachel Ridder
Such an easy process! I found their website online and did everything by mail. The turnaround time was super fast! I can’t recommend them enough!
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Incoherencias y Algo Mas
Este lugar es excelente. Atención de primera.Lo recomiendo.
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Stephanie Palacios
I just got my passport and I’m so amazed at the customer service and how fast I received it. The professionalism is off the charts. I am truly satisfied with how Jenny walked me through the process and how quick I was able to receive it on such short notice. Thank you so much Texas Tower Passport and Visa Services! More...
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Tender Ronie
Amazing service and staff. I got my visa in a week.
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Ivan Kotsiourouba
Life savers, renewed passport in a day . Also ended up cheaper than competitors. Would use again
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Kimberly Maldonado
Besttt customer service!!!!
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Andreina Esqueda
This place is the best! Jenny was very informative and efficient I highly recommended for anyone who needs their passport in a short period of time.
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donnye vance
Great service, and fast processing! You can just show up, and they take the picture, and process the application for you. Well worth the extremely fair processing fee, for the piece of mind .I needed my passport quick, and they had it wrapped up in 72 hours! More...
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Cecily Longfield
This place makes getting a passport for the first time a breeze. Friendly staff and VERY fast turnaround.
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Daniela Raciti
Excellent and speedy service! Will use them again
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Sidi Agunbiade
Great customer service
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First Last
Knowledgeable team, great people, great service, polite and courteous, very helpful. will continue to use their services
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J J
Excellent service! Got it done in a week through regular service
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Brian Walt
Sergio has been extremely helpful during the complicated process of getting our Chinese work visas processed. Thank you for all your help!
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Michelle Hernandez
It was fast and easy. Thanks everyone!
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badcatblackcat
Amazing service. Very nice people. Had my passport renewed in 24 hours.
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Mr. Hester
First time traveling out of the country and never had a passport. Made the decision to visit Toronto for their Caribbean festival 10 days out. Tried going to the Mickey Leland building to get my passport and the wait was horrible... looked up passport offices nearby... chose this one paid the extra fee and received my passport 2 days later... highly recommend their services... More...
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CHITO 4512
I live in austin texas and after asking for quotes all around austin i managed to find the cheapest service for a quick passport for 800 bucks! I was pissed after getting some recomendations and quotes i stumbled in this place only catch was i had to drive from austin to houston where this office is. I came and asked if i could get a passport in less than 5 days. A man named sergio took care me really kindly and worked with me it was a fun experience and for only 400 my passport should be here in 2 days but this office and staff are amazing!! Highly recommended!! More...
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Jeff Camacho
I cannot say enough about the amazing customer service they provide. I had waited to the last minute to get a tourist visa for my trip to Tanzania. I called the people at Texas Tower a little more than a week before my trip and confirmed that they could expedite my obtaining a visa. This was literally the day before Hurricane Harvey hit Houston. The days following the news reports of the widespread flooding and damage, I was certain would not get my passport back in time for my trip and began looking into replacing it with an emergency passport. Sergio continued to call me with updates all while dealing with the floods in his home town. UPS got the passport to them on Friday (9/1) He assured me he would have my visa completed and returned by Wednesday (9/6). Low and behold, I was notified that FedEx had delivered my passport with the tourist visa as promised. To Sergio and the team at Texas Tower Passport and Visa Service, you have earned a customer for life. I will be sure to tell my family and friends and anyone else that will listen about the quality work you do for your clients. Thank you!! More...
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Nicholas Dickson
Quick service, best for a quick passport or visa
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omar mahmood
The staff were very knowledgeable, and professional. i would definitely recommend coming to this place.
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Lynda Lee Rushing
Thank you Sergio at Texas Tower! I mailed our documents toTexas Tower in Houston to apply for Visas to China and it took only one week from start to finish. I was amazed at how quickly our paperwork was processed by Sergio. The Chinese consulate in Houston is very strict about all the paperwork, so Sergio was extremely helpful in explaining exactly what was needed in order to avoid having my application refused. Then he followed up with me by phone. Thank you for the excellent service! Will definitely use Texas Tower again. More...
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richard martinez
Great place friendly people fast service
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Emilio Cardenas
Great fast and friendly service, highly recommend them for your passport or visa needs.
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Cindy Chavez
Very friendly employees, hassle free.Fast and easy, Jennifer was an awesome representative
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Shanna Barre
ABSOLUTELY AMAZING. I was supposed to leave on my honeymoon Saturday and realized i lost my passport late the night before. First thing on Saturday morning Sergio called me and was so kind and helpful. They had a new passport for me Monday afternoon and i was able to fly out Tuesday. I can't say enough wonderful things about this place. Jenny was so kind - there was an error in my paperwork and she caught it immediately and drove to where i was to bring me corrected paperwork. They walked me through everything - it ended up being WAY cheaper and faster than anywhere i found online. Thank you so much for your help! More...
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Brannin McBee
Great service. Efficient, rapid turnaround. Highly recommend.
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Janie Lucio
I'm Glad I Found This Place. We had a family vacation planned and most of group didn't have passport, they helped without any problems. Highly Recommend.
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The Pepino
Very friendly people, process was quick and easy, overall great service
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Big Boss chevy Chito4512
I live in austin texas and after asking for quotes all around austin i managed to find the cheapest service for a quick passport for 800 bucks! I was pissed after getting some recomendations and quotes i stumbled in this place only catch was i had to drive from austin to houston where this office is. I came and asked if i could get a passport in less than 5 days. A man named sergio took care me really kindly and worked with me it was a fun experience and for only 400 my passport should be here in 2 days but this office and staff are amazing!! Highly recommended!! More...
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Michele Frisby
We were quite impressed with how helpful the staff was ( thank you Jenny). They made everything so easy and I was able to get my passport much much quicker than expected.
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George Ankar
Incredible service! Only good things to say about them!! Very informative and very helpful. Recommend them 100%. Your search is over if you are calling around.
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Raghu Ranganathan
I have used them a couple of times for Visa processing. Excellent team led by Sergio. Very thorough in ensuring correct document preparation and prompt in following up via email and/or phone in case of any clarification needed. Also, have good details in their website. Highly recommend using their services. More...
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tyler williams
This place is awesome! Super polite and informative over the phone. Came in to get my first time passport and needed it fast! They helped me quickly and efficiently to do exactly that . No wait, no appointment, in and out in less than 30 minutes. Highly recommend to anyone needing a passport in a hurry! More...
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Pedro Escamilla
Excellent service! I needed 24 passport quality images with blue background and they were able to help me out. Highly recommend this place as they were able to do this last minute request.
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Erica Perez
This place made getting a passport stress free. Of course, as the irresponsible adult that I am, I waited last minute to get my passport. I was worried that I would have to make an appointment and wait a long time to get everything together. Thank goodness I stumbled upon this establishment. Didn't have to make an appointment, showed up, and was assisted right away. Was in and out of there in less than 30 min. And will have my passport in less than two weeks. Definitely will recommend this place to everyone I know! More...
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jin kurai
professional,easy,helpful,and Marvel fans? hazah! these people took care of my passport I needed to get and get it expedited for not bad price and got it within 3 business days
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