Niagara Falls, New York
1549 customer reviews
Darnell Coleman
i recommend. every thing customer service great we arrived really early they said no problem got us a room. Bed comfortable after a long drive rooms clean staff super polite
Reviewed on Facebook
Jennifer Leszyk
Stayed here while attending the conference and had a great experience. The staff were ALL wonderful and so accommodating. Rooms were clean and the bed was comfy . Will stay here again if I get the chance. More...
Reviewed on Facebook
Mary Callahan
Wonderful
Reviewed on Google Maps
Maryann Frank
Beautiful my grandson and I went to the rainforest was great
Reviewed on Google Maps
TripAdvisor Reviewer
Stayed here one night for business. Arrived very late and the front desk staff were friendly and efficient. They got me checked in and in my room super fast. I would stay here again. There are several good restaurants on the hotel property. Very easy. More...
Reviewed on Google Maps
TripAdvisor Reviewer
All of the employees were really nice and the hotel is lovely. It's a great location and they give you a to of coupons when we check in. Plus they have awesome cookies at check-in. The club lounge is excellent with a free beer and wine happy hour everyday. More...
Reviewed on Google Maps
Patricia Kowalski
Great price, clean rooms, close to the Falls
Reviewed on Google Maps
ChelseaS
This hotel was great! Booked it for a Bachelorette party. Everyone in the party had a place to sleep that was comfortable, and everyone complimented the hotel. It was close to the casino. Clean and offered a lot of options within its own walls. Staff that I encountered were all friendly as well. More...
Reviewed on Google Maps
TripAdvisor Reviewer
Every single thing about this hotel is top notch. ||Amazing customer service||Pet friendly ||Perfect location-walk to the Falls & directly across from the casino||Beautiful spa on property ||Starbucks ||Friday’s restaurant ||Kids loved the …Read more on TripAdvisor
Reviewed on Google Maps
TripAdvisor Reviewer
We recently stayed at the Sheraton Niagara Falls NY during the Blues Festival. Our room was extremely clean, staff friendly and checkin a breeze (Thank you Andrew). It is conveniently located walking distance to everywhere with TGIF restaurant and other restaurants located in the building. We truly enjoyed our stay. More...
Reviewed on Google Maps
TripAdvisor Reviewer
I stayed at the Sheraton Hotel in Niagra Falls for my first visit to Niagra Falls. The hotel was conveniently a block away from the border (Rainbow Bridge) to Canada. You can walk if you choose to do so. The location is perfect if you dont …Read more on TripAdvisor More...
Reviewed on Google Maps
Elli
Zimmer ok bis auf das, dass kein fenster geöffnet werden konnte. Klima zu laut. Zimmer hellhörig.
Reviewed on Google Maps
TripAdvisor Reviewer
I liked this place very much . I did feel though it was more for the young . The rooms were immaculate. Being 74 I felt a bit strange in sheets that were very noisy very crisp and kept us awake all night with the noise of each of us turning …Read more on TripAdvisor
Reviewed on Google Maps
Holly Pytel Bias
Didn't stay here but went to Rainforest Cafe.... it was amazing! Food is great service is ok
Reviewed on Google Maps
TripAdvisor Reviewer
Great place to stay. Very, very friendly staff. Convenient parking lot next to hotel. Very clean. Within walking distance to the Falls, and even to Canada. Would stay here everytime I visit the area. The hotel staff made me and my …Read more on TripAdvisor More...
Reviewed on Google Maps
DukeChen
The hotel is in good location, all the scenic places are within walking distance, room is nice and clean, food is acceptable, the standard of service is excellent. …Read more on Marriott.com
Reviewed on Google Maps
Tj Kim
Parking extra $15.00 and not with same building. breakfast additional $15.00 per room.
Reviewed on Google Maps
Paresh Patel
Very comfortable and Pleasant atmosphere. Beautiful Fall View
Reviewed on Facebook
Samanthi De Alwis
Good hotel
Reviewed on Google Maps
Harry Taylor
Nice rooms. Friendly and helpful staff. Walking distance to the falls.
Reviewed on Google Maps
Verified Hotel Guest
+It was near the falls and casino
Reviewed on Google Maps
Julio Mata
Nice hotel good confort
Reviewed on Google Maps
TripAdvisor Reviewer
Excellent location and hotel was great. The rooms was spacious and very clean. The amenities were great. Very convenient to have the Rain Forest Cafe and TGIF restaurants located onsite. I would definitely stay here again. More...
Reviewed on Google Maps
Frakesa
Great location/Near Attractions/ Good Friendly Staff
Reviewed on Google Maps
CynthiaUSA
Ryan was so friendly and helpful. He made sure that this trip was better than our last. The staff are friendly and helpful. The hotel is clean and has so many great amenities. Love the pool, hot tub and spa. This place is a truly unique …Read more on Marriott.com More...
Reviewed on Google Maps
TammyRKohl
The stay at Sheraton Falls was very relaxing and everything was within walking distance.
Reviewed on Google Maps
TripAdvisor Reviewer
Excellent hotel and environment in and around the hotel. The worst part of the stay was the TGIF, that place is dirty service was slow, food was cold the bathroom was cleaner than this restaurant. The arcade and other restaurants and amenity's where clean and up to par. More...
Reviewed on Google Maps
TripAdvisor Reviewer
Love it here reasonable rates ... Great menus for pizza and wings at front desk.||Hot tub great temp so is pool. Lounge is good for quick breakfast and 24 your free non alcoholic beverages. Close to a park lots of places to walk to. Tgifs and rain forest cafe on site . More...
Reviewed on Google Maps
TripAdvisor Reviewer
The hotel was lovely, nice and clean..staff was very friendly. This was for our 25th anniversary, we had never been there before, nice parking and short walk to the Falls and Canada. The lounge room
Reviewed on Google Maps
TripAdvisor Reviewer
Really enjoyed our stay at the Sheraton Niagara Falls. Room was clean and although nothing special, was pleasant. The benefits of our stay were the attached and local restaurants. Loved the Rainforest Café. The Spa was worth the expense. In …Read more on TripAdvisor More...
Reviewed on Google Maps
TripAdvisor Reviewer
It is a safe nice location they have improved the property and the area around it since our last trip we were here 7 years ago. I do think the price is a little high but that is due to the room tax’s and resort fees. But I would stay again because of the location. More...
Reviewed on Google Maps
TripAdvisor Reviewer
The employees here are so friendly and helpful. Ryan at the front desk was so friendly and helpful and really made my birthday trip special. The hotel, room, pool, hot tub and spa area were so clean. It’s a very unique hotel and so …Read more on TripAdvisor More...
Reviewed on Google Maps
Colaborador de TripAdvisor
Solamente pasamos una noche. Tiene una excelente ubicación ya que está cerca de las cataratas y muy cerquita de la aduana para pasar a Canadá. Tienes varios restaurantes por la zona. Habitación amplia, limpia y cómoda pero quizás necesitaría una renovación. More...
Reviewed on Google Maps
nikia manny
Really nice hotel. Very Clean rooms and very comfortable beds. Staff was super friendly and accommodating. Pool was nice but spa area could use a lil help. Loved that there are 2 restaurants in the hotel. I would avoid the breakfast …MoreReally nice hotel. Very Clean rooms and very comfortable beds. Staff was super friendly and accommodating. Pool was nice but spa area could use a lil help. Loved that there are 2 restaurants in the hotel. I would avoid the breakfast buffet @tgif but that's just me. Walking distance to the American falls very nice scenic neighborhood with shops close by. Border is literally 5mins away. Had a great stay. Would stay again. More...
Reviewed on Google Maps
Donna Pollow
Had a wonderful stay. The room was clean and staff very friendly. The room also had a beautiful view of the river. We had a delicious breakfast buffet the next morning. Would definitely stay again.
Reviewed on Google Maps
Colaborador de TripAdvisor
Buen hotel, limpio y muy cómodo. De los hoteles en los que estuvimos en nuestro viaje fue uno de los mejores. Tienes restaurantes y tiendas muy cerca y es muy fácil cruzar a pie al lado canadiense si quieres ver las cataratas desde ese extremo.
Reviewed on Google Maps
Saul Cermeno
Benito lugar's para jugar
Reviewed on Google Maps
Debbie Foley
Very nice and short distance to the falls.
Reviewed on Google Maps
TripAdvisor Reviewer
I've been to the Falls three times and this is the place we have stayed each time! It's convenient to the Niagara Falls State Park and the Seneca Resort and Casino. We've gone there for the buffet, casino and also concerts that were playing …Read more on TripAdvisor More...
Reviewed on Google Maps
TripAdvisor Reviewer
Great location which is walking distance from Niagara Falls. Lots of activities for kids at this hotel so it's a great place for families. Breakfast was delicious and the rooms were clean and comfortable. More...
Reviewed on Google Maps
Shan
Over all this was best customer service I ever had.!!!
Reviewed on Google Maps
TripAdvisor Reviewer
Had a great time. Location is perfect. Liked all the extras in the way out of the facility. Highly recommend it. From the pool to the arcade to the spa I have something for everyone and a casino right across the street
Reviewed on Google Maps
TripAdvisor Reviewer
I loved the room bed was comfy and I love that they are pet friendly. Very clean and quite hot tub was nice a warm but Pool was a little too cold but beside that I loved the place . Love the fact it’s a walk away from the boarder and the fall. More...
Reviewed on Google Maps
Valdemar Guajardo Martínez
Hermoso y confortable hotel
Reviewed on Google Maps
Patricia Roman
Buen servicio al cliente, baños limpios
Reviewed on Google Maps
Steve Szolman
Great place to stay. Clean rooms.
Reviewed on Google Maps
Moises Cepeda
great place to stay, the staf was very nice
Reviewed on Google Maps
TripAdvisor Reviewer
Nice hotel. Near the falls and restaurants and casino. All in walking distance. Rooms were clean, the only complaint I had was inadequate lighting in the room. There are no balconies or fall views, so a suite will help make up for this. More...
Reviewed on Google Maps
Mary Tyler
Very clean,, staff super nice.. I will be a returning customer...❤❤❤
Reviewed on Google Maps
Henny
I didn't receive a welcome package.
Reviewed on Google Maps