Rugport
Palatine
(10)
Palatine
(10)
10 customer reviews
Toni K.
We recently bought a home in the area and needed a few area rugs so we stopped in. The men in this store were so friendly, helpful and patient as we tried to find the right size, shape and color. Â They even offered to bring a few rugs to the house so we could see them in the space. We ended up buying two rugs and they are beautiful. And since one was quite large, they even moved our bedroom furniture in order to place it in the room. Truly full service! If you're looking for something cheap, go somewhere else. If you're looking for an heirloom quality rug, Rugport has you covered. More...
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Jean C.
I had four rugs cleaned and one repaired by Rugport. Â All were orientals with fringes. Â For years, I had a cat who would deposit her hairballs on the fringe of my best rug and I was worried that her remnants would never leave. Â This place knows what they are doing, believe me. Â Moushi was very friendly and helpful and went out of his way to please. Â The fringes came out perfectly. Â My rugs all look practically new and incredibly gorgeous again. Â They also cut two pads for them and delivered and placed them like the pros that they are. Â You need to go no further to search for perfection. Â Here it is. More...
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Karen Eakin
We have a large, red Royal Kerman handmade wool Persian rug, which was in excellent condition for a rug 80 to 100 years old. It sustained heavy clothes moth damage last Spring, when we had an infestation of them in the house. We were just sick about it! I visited the Rugport store in Petoskey, Michigan to ask about repairs. Mr. Amir Sultan from the Palatine Rugport took the red Kerman, and seven other wool rugs of ours (which had no moth damage ), for washing in their own natural larvicide. The Kerman was washed before repairs were started, and more damaged wool pile came off during the wash. The repairs on the red Kerman took about two months, and were done by a master weaver. The colors were matched so well it was not possible to tell where the repairs were. We could not be more pleased. The washing made the colors so bright it was like the sun coming out from behind a cloud! I would recommend Rugport to anyone in need of damage repair, restoration of antique rugs, or cleaning of fine wool or silk handmade rugs. More...
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William A.
Very knowledgeable about their rugs. Met Amir J who helped us. High quality and friendly. Great shopping experience.
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Jack V.
My wife and I have bought a least six rugs from Rugport over the years. I am consistently amazed at the selection of the Persian Rugs and the ease of doing business with Houshi. He is very knowledgeable and straightforward. Â He gives me several options and price points to choose from. Â Houshi and his staff strive to make sure we are satisfied with the rugs and has expertly cleaned them on several occasions. More...
Reviewed on Yelp
Steve S.
We have had great experiences purchasing rugs from Rugport over the years. They have the largest selection of rugs and the most knowledgeable staff to help you select the right rug for your house. Their passion for fine rugs is contagious and we have made multiple purchases from them. They are patient and accommodating sorting through hundreds of rugs and will bring them to your house to ensure you have made the best choice.Great rugs and great people! More...
Reviewed on Yelp
Gregory S.
I checked out this place last time I was in Palatine, as it came highly recommended to us by a few family members who live in the area. They were right! Great selection and great service! Very helpful owners,I highly recommend. If you truly treasure your oriental carpets, this is the place you'll have them cleaned and repaired/restored. Â Alex and his staff are so friendly. Â Most important, they do all the process the old Persian way, which is by hand. Â No machines touch your carpets during any of the processes. Â The pricing was very reasonable and the work was done on time. The repair work done was amazing. Â The cleaning unbelievable how vibrant the colors become after a proper cleaning. Â Also had thick pads custom cut for each carpet. I'm recommending Rugport to all my friends that own carpets More...
Reviewed on Yelp
V. N.
My husband and I were very pleased with our shopping experience at Rugport. Â Our priority was to find one rug, and we ended up purchasing three in total. 1) The customer service was great, and at no time did we feel pressured to buy. (We worked primarily with Houshi.) Â Purchasing a rug is an investment, so the last thing you want is to feel rushed. Â It took us a number of visits to finally hit on the right rugs for our home, and they were very patient, allowing us to take our time and feel confident with our choices.2) Their prices are very competitive, and there is room for negotiation. Â We visited at least 5 other rug shops, and Rugport's prices were fair and in most cases less than what we had seen elsewhere.3) We spent some time visiting various rug shops to get a feel for "what's out there." Â The selection at Rugport far surpassed what was available at the other shops. Â They really do have some gorgeous rugs in a variety of styles and sizes, and they seem to be getting new rugs in on a regular basis. More...
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Lisa Z.
Very knowledgable and really care about helping you find something you love. Ali even spent time sharing antique rugs just for the enjoyment of seeing these beautiful works of art. They made my kids feel comfortable too. When we returned--Ali recalled all our names correctly. Amazing! Very good people here, and the best selection of quality rugs with owners who take time to explain, educate and assist. More...
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J T W.
If you are looking for beautiful Persian rugs (they do have other kinds from other countries, of course) this place - which has been around for decades- has a beautiful selection! The  co-owner helped me find a beautiful Kashkuli Rug for my entryway which was inspired by a painting from a famous Persian palace owned by Cyrus the Great,in the ancient city of Persepolis.This was like no other rug I have ever seen--I can't stop looking at it ever since I brought it home! I would definitely return to buy more rugs from here! More...
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