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Rollie McCarter Investigative Services logo

Rollie McCarter Investigative Services

Holyoke, MA



Rollie McCarter Investigative Services is a duly licensed "Private Detective" business, based in Holyoke Massachusetts, in accordance with the provisions of Section 22-30, Chapter 147, of the General Laws.

Our Ideal Customer:
General Public, with permissible purpose;


Reviews (7)

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27 December 2020

" My name is John Patrick Demny and I am a licensed Private Investigator (PI24025) in California. I often utilize the services offered by Rollie McCarter. I have found Rollie to be a true professional with great work ethics and fantastic customer service. Rollie's turn-around-time and prices are some of the best in this industry. Rollie always has the time to take your call and answer your questions. Rollie is an absolute pleasure to work with and I thank him for the outstanding service he provides."

*John Patrick Demny - California Private Investigator - La Quinta, CA

24 December 2020

Highly reputable, discrete and professional investigative services! Mr. McCarter has a reputation that is beyond reproach in the industry.

24 December 2020

Rollie is dedicated to his profession, Rollie always goes above and beyond for everything he does to ensure all investigative searches are checked and double check providing his clients with the best possible results. I have highly recommend Rollie's services to my family, co workers and Attorneys in the need of investigative services and have heard their praise of Rollie's successful outcomes More...

23 December 2020

Respect Diligence Prompt Accurate
Are The First four words I can say About This amazing Man Rollie McCarter .
My Self Louie Owens
Had A Situation Concerned My Daughter And Grand Daughter
I Asked
Rollie McCarter Investigation Service
For Help
Now I Am In The State Of Missouri
The Situation Was In
San Antonio TX.
I Personally Did Not Have All The Information When I Talked To Rollie
The Results Were Amazing And
The Information That I Received
Was Priceless
The Information That He Can Get
Is Impressive.
I Recommend Rollie McCarter Investigation Service
And let Anyone one know
That The Value Of Information
Is Priceless
Rollie Is A True Professional
Loyal Trusted inspiring Individual
He Can Be Trusted
With Any Information
And Will Let You Know The
Information you Are Looking For
In A Very Professional Manner
No Matter How Sensitive or serious The Situation.
Thank You Again Sir
Louie Owens Jr

23 December 2020

He is an amazing person he helped me find my birth mother and thanks to him she got to meet her grandkids and I was able to get to get 5 years with her before she passed on April 15,2019

22 December 2020

Working with Rollie was a privilege he’s an excellent person and a great investigator he will always be there to answer any questions you may have the best at what he does.

22 December 2020

Rollie was a professional from the start, he went above and beyond, and took an interest in the situation I needed his help with. Can't find a more trustworthy guy. I recommend him and his services 100%. More...


We love EVERYTHING about the work we do. As information becomes such a vital tool in this day and age, we know that our clients rely on it when making critical business and/or personal decisions. We see it as our responsibility to ensure that the investigative services we provide, and the results of our findings, are the most accurate available from the most reliable and up-to-date sources available.

As a member of the Loss Prevention team, in many retail department stores: Ames, Bradlees, Caldors, H&M, JCPenny, Kmart, Pinkerton, Spags, Stop & Shop, and Walmart, my main role was to prevent and detect theft (commonly known as shoplifting), and reduce shrink in retail outlets, by patrolling the store in plain clothes looking to identify members of the public who are stealing from the store, and randomly monitoring employees, as they handle cash and merchandise.

When considering a Licensed Private Investigator, you must first select an Investigator possessing the expertise, technology, and most importantly, the overall investigative techniques to deliver indisputable results and a fond reputation for success. Our services stand out because we are focused on providing the highest levels of customer satisfaction, and we will do everything we can to meet your expectations. With a variety of services and searches to choose from, we're sure you'll be happy working with us. Look around our website and our entity sites on Facebook. Read what others have to say.

Absolutely! (Zoom) - General Public, with permissible purpose; Law Enforcement; Insurance Companies; Attorneys/Lawyers; Business Owners; Landlords/Real Estate; Debt Collection Attorneys; Collection Agencies; Civil Judgment Creditors; Retail/Department Stores, Repossession "Repo" Companies.

Offering services online and/or remotely has become the norm during these trying times, and we guarantee that our client's safety and confidentiality is assured


IDENTITY THEFT involves someone taking your personal information without your knowledge to commit fraud or theft. According to the Federal Trade Commission (FTC) identity theft costs Americans billions of dollars every year. It is estimated that as many as 9 million Americans have their identity stolen each year. Victims can spend hundreds of dollars and countless hours trying to repair their credit and good name. The latest trend involves thieves taking advantage of the current economic situation by targeting job seekers, by establishing fake online job sites.

Financial Identity Theft.
Driver's License Identity Theft.
Criminal Identity Theft.
Social Security Identity Theft.
Medical Identity Theft.
Insurance Identity Theft.
Child Identity Theft.
Synthetic Identity Theft.

The FTC recommends a deter, detect, and defend approach to protect yourself from identity theft. You can DETER identity theft through safeguarding your information. You can DETECT identity theft by monitoring your financial accounts and billing statements regularly. You can DEFEND identity theft by ordering our IDScreen

Just about every minute of every day, decisions are made that can have a dramatic impact on the success or failure of your company, and none are more critical than hiring decisions. A simple, affordable and extremely effective tool is the Employment Background Check, used to reduce the risks and liability associated with Negligent Hiring and retention.

Our Background Check Specialists can be very helpful to the company who is new to Background Checks, as well as those who are considering their current options. As more companies outsource operations, such companies who used their internal staff for activities, such as verification calls, found that it was more cost effective to use our resources for these matters. While we are not authorized to offer legal advice regarding which searches you should conduct, we can educate you on the choices that exist and share which searches are most often requested.

Many job applicants and employees provide false education history, credentials, and employment history to appear more qualified. Unfortunately, companies may rely on this false information to provide compensation packages, promotions, and job responsibilities. Offering these benefits to an unqualified individual could waste time and money on training, negatively affect your company productivity, and increase your turnover rate. The best way to prevent these problems is to perform a full resume' verification with Rollie McCarter Investigative Services' thorough background checks to confirm work experience and education before making a "Negligent" hiring decision.

Student - Career - Professional - Executive

This search may include a Comprehensive background profile, Education verified (high school & college), Criminal, Civil, & Sex Offenses checked, Employment and Income verified, Online Profiles checked, References checked, Professional licenses & certifications verified. TAT (turn around time) 1 to 3 days. Search Fee: $65.00

CLIENT agrees and understands that, in the event that SUBJECT refuses permission for RMIS to release their contact information to CLIENT, and/or indicates that they do not wish to renew any form of contact with CLIENT, then RMIS will under no circumstances release the SUBJECT'S contact information, or any other information pertaining to this investigation, or results of any part of this investigation to CLIENT, and the case shall be considered successful and closed. It is also understood that if this investigation reveals that the SUBJECT is now deceased or incarcerated, the case shall be considered successful and closed.

NOTE: We DO NOT locate Celebrities or Politicians

Hackers and online mischief-makers often use a proxy or torrent that can allow these cyberbullies to mask their identity. These proxies can mask the real person’s identity by relaying their web traffic source IP address off computers outside of the realm and sphere of control of the U.S. legal system. These internet proxies often cause the apparent source of the defaming content or email message received to appear to originate from a source outside the U.S. that served as a proxy for their web traffic and content postings.

Here's what we can help with:

Counterfeit Website Identity Investigations

Cell Phone Traces & Landline Traces

PO BOX Traces / Vehicle Identity

Anonymous Poster Identity Tracking

Online Hacker Cyber Security Breach Investigations

Email Tracing, Authentication, and Origin tracking

Social Media Suspect Profiling

TBC can help you select prompt paying, desirable Tenants or Roommates, who do not have a history of evictions or midnight moves. Our Tenant Background Checks are an excellent indicator of the prospective Tenants or Roommates ability and dedication to paying their bills in a timely manner.

Our Tenant Background Checks are 100% FREE, for Landlords, Property Managers, and Leasing Agents. YES, absolutely FREE. The applicant pays for the screening process, which includes: SSN Verification, Address History Search, Civil Judgment Search, Bankruptcy Search, Eviction Search, Nationwide Criminal Record Search, Sex Offender Search, and Employment Verification. Applicant(s) will be required to complete a consent form, used to conduct the screenings. Applicants then pay online through our secure payment gateway, with a credit or debit card.


Private Investigators are licensed by the state to gather information and engage in surveillance. Private Investigators understand what is permitted under state law. If the potential for legal proceedings exists (e.g., divorce, child custody, alimony, etc.), hiring a Private Investigator can help minimize your risk. Many people have obtained useful information about a spouse on their own, but were unable to use the information because of how it was obtained. Not only does hiring a Private Investigator help minimize the risk of information being thrown out during legal procedures, but in most cases PI's are allowed to testify on your behalf. And if negative information about your spouse is going to come out, it is usually beneficial to have a third party present the information - it will seem less biased and more credible.

Private Investigators are also better at collecting information because of their training, experience, and their lack of emotional involvement. Many people who try to catch a cheating spouse on their own, have a difficult time knowing what to look for or they become too upset while the process unfolds. Rollie McCarter Investigative Services has heard from many people who have wasted months of their time trying to figure out if their spouse is cheating, but were unable to do so because they lack the investigative skills and tools which are needed. And people also tend to become too emotionally volatile when investigating their own spouse. People have a difficult time NOT confronting their spouse before they discover the full extent of the betrayal that occurred. Private Investigators simply have the added advantage of knowing how to investigate a spouse in a more objective manner.

In today's world of technology, text/email has quickly overtaken the printed letter as our primary source of communication in our business and personal lives. However, as with most things technology related, such convenience usually comes with its hazards. While most people use text/email for its intended purpose, others use this medium for a completely different goal ... Anonymous Threats, Internet Auction fraud, Unsolicited Commercial Messages, Blackmail, and even Ransom Notes are sent via email every day! Rollie McCarter Investigative Services - specializes in the investigation of these types of activities, in particular, the tracing of email addresses to the actual name and address of the owner of the Email Address or Screen Name, as well as the exact location of where an email originated from.

You are probably reading this because you have already made up your mind about a background check. But, if you are still in two minds, let us make it clear for you... If Companies can conduct a detailed background verification on an employee before they hire her/him for a job from which they can be fired at anytime, shouldn't you do the same for someone who you are embracing into your inner circle and whom you cannot fire so easily? One can never be too sure of the background of the "NEW" girlfriend/boyfriend, and what she/he claims. What looks shiny, promising and glittering on the surface, may hide a web of deceit and illusions underneath.

We examine the following:








Our team is made up of highly trained and certified professionals, researchers and agents, who deliver results by conducting thorough investigations. We do not rely on database searches that can return inaccurate and outdated results, instead we obtain "LIVE" information and records from county courthouses.

Whether its for pre-employment screening, tenant screening, due diligence, or a must needed comprehensive background report, we are 100% committed to provide each of our clients with the most accurate and up-to-date information available so that you can make the best decision for your business or personal needs.


This information shall not be used UNDER ANY CIRCUMSTANCES in connection with any purpose described under the Fair Credit Reporting Act (FCRA). Rollie McCarter Investigative Services and their agents, are not a "consumer reporting agency" as defined by the FCRA and these results do not constitute a "consumer report", as defined by the FCRA. These results shall not be used in whole or in part in connection with determining a person's suitability for credit or collections, or eligibility for insurance , employment, or any other purposes under the FCRA. The user of these results agrees to assume full legal liability and all related costs for any violation of this notice.

Paper-City Judgment Recovery is an entity of Rollie McCarter Investigative Services, dedicated to the enforcement of Massachusetts Judicial Judgments and United States Civil Judgments. We purchase your Massachusetts Judicial Judgment, in its entirety, usually on a 'future pay' basis, without application fees or up-front costs of any kind. We DO NOT purchase other US states judgments, but can assist in the location of your debtor and their assets. In Massachusetts, we advance all the costs and expenses incurred in locating the judgment debtor and enforcing the judgment. We make our money only from the judgment debtor, at no direct cost to you.

The fact is - almost 80% of all judgments are never recovered. Your judgment may have been awarded by the court, but enforcement is your responsibility. Paper-City Judgment Recovery can succeed when you can't! We have the resources, expertise, and determination to enforce the judgment you worked so hard to get. We will uncover any assets or sources of income, and take whatever steps are necessary to legally seize them!

Adoptee and Birthparent Searches have been very successful in reuniting birth families in Massachusetts and all over the United States. Whether you have limited or virtually no information surrounding the adoption, WE CAN HELP! Because our firm specializes in adoption research, we are very sensitive to the emotional issues surrounding triad members (Adoptees, Birth Family, and Adoptive Family.) Our goal is to uphold the highest moral standards by considering the wishes of all involved.

The Search and Confidential Intermediary Services include:

1) Assisting in completing the needed paperwork required by state statute regarding search and reunion.

2) Contacting the appropriate Court and/or agency, if required, to obtain the needed approvals, consents and information from the file to perform a search.

3) Performing the needed search to locate the current name and whereabouts of the birth parent(s) via investigative techniques.

4) Making the necessary attempts to make contact with the birth parent(s) to inform them of the adoptee's request for information.

5) Obtaining the required signatures from the birth parent(s) and/or all required final reports and requests for consent to release.

6) Mediation services between all parties during and after the search process, as needed.

REMEMBER: We are as successful as the initial information you provide.

A due diligence investigation is often a pre-transaction or pre-employment research project that seeks to uncover details of all relationships to a particular entity: a company's management, finances, performance, mission, aims, suppliers, clients, industry, and any other details that may affect how a company does business. In the case of an individual, the aim is to reveal personal and familiar relationships, employment history, criminal, and driving records. A due diligence investigation is usually vital prior to a merger or acquisition because it seeks to uncover any hidden liabilities or exposures. Often such investigations give peace of mind that there will be no unpleasant future surprises.

When you think of social media, you may think of Facebook or Twitter. But most don't realize that there are over 300 popular social media sites used by people every day all over the world. There are millions of web pages, blogs, social networks, and other platforms for information and communication, that span the entire world wide web. An intimate knowledge of not only the technology, but also how it can be obtained legally/ethically, handled and used will be required to successfully conduct an online investigation. Our investigators have a tried and true method to legally obtain information from the internet, following all Federal and State laws including those that regulate the insurance and legal industry.

Our investigation involves the following:

Web 2.0 searches (social media), Deep web research (beyond Google, Reputation Search of review sites, message boards, blogs, user names, email addresses, and web communities which may also include public records, (i.e. litigation, criminal matters...etc.) and news references.

(Individual Asset & Debtor Search)
To facilitate judgment execution against an individual, we conduct asset searches that cover an extensive range of personal financial holdings. The focus of a comprehensive personal asset investigation includes:

Financial Accounts
(Personal Bank, Investment, Brokerage, and Retirement Accounts)

Real Property
(Current Ownership, Financing History, and Recent Sales/Transfers)

Employment and Business Interests
(Including Shell Corporations and Special-Purpose Limited Liability Companies)

Fraudulent Conveyances
(Transfers of Property to Family Members, Close Associates or Corporate Entities)

Personal Trusts and Family Trusts

Financial Awards and Settlements
(Divorce, Probate, Insurance, and Civil Cases)

Other Tangible Assets
(Motor Vehicles, Aircraft and Boats)

(Business Asset & Debtor Search)
If the judgment debtor is a business, then corporate assets and revenue sources must be explored. The focus of a business asset search can include the following areas of investigation:

Business Bank Accounts

Company Benefit, Retirement, and Profit-Sharing Plans

Tangible Assets: Real Estate, Vehicles, Financed Equipment, Aircraft

Securities Filings (Public Stock Offerings and Private Placements)

Corporate Credit (UCC Financing Statements, Bankruptcies, Liens and Judgments)

During an asset investigation of small or midsize businesses, evaluation of the personal financial status of the business owners is often merited. This is particularly true for family businesses and single-member limited liability companies.

Other potential areas of business assets include intangible assets such as service contracts, licensing agreements, patents, trademarks, and copyrights. Business Assets.