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Richland Termite And Pest Control

Los Alamitos

(122)
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‘20 Certificate of Excellence, 2020

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Reviews (122)

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5/5

122 customer reviews

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18 December 2019

I bought house about a month ago and knew that Richland Termite Co had fumigated it the week before I closed escrow. When my contractor found active termites in the walls he had opened up during construction, I was in a bit of a panic because it was only tented a month ago. I called Richland up and asked if they could come out to look at it, and they were there within an hour. Todd was so friendly and answered all of my annoying dumb questions. Come to find out, the previous owner did not pay for subterranean termites treatment, only the ones located in drywood (of course). I knew I needed to get this done right away. Knowing my dilemma, Richland helped me with a price that I felt comfortable with paying, in order to get the job done, and I am extremely grateful for that.They started and finished the job the next day, and even sent me pictures of the treatment that was done. They even brought my packages inside that were delivered while they were there! I couldn't have asked for anything better that kind of customer service. Thank you Todd and Stefanie! More...

Reviewed on Yelp

10 December 2019

Richland treated my house for termites. Both tenting and subterraneans. I had some pesky subs that didn't want to go without a fight. The inspector, Albert, was very responsive and did a great job. Richland came back right away and treated again to ensure all the termites are gone.Positive overall experience and would recommend them to others. More...

Reviewed on Yelp

22 June 2019

I used Richland Termite to tent a 2,800 square foot home and adjoining patios in RPV. Their workers were outstanding and conscientious. They gave me a fair price and did the job exactly as documented in their proposal. They are a reputable firm and I would definitely use them again. JRA, RPV More...

Reviewed on Yelp

4 March 2019

Good folks to deal with....honest and thorough. Solved a problem Terminex was under contract to remedy......go with a highly motivated company like Richland and stay away from the big boys is my advice!

Reviewed on Yelp

28 January 2019

Sal was a very helpful and honest man. He did great work in helping/showing me exactly what was going on with the termites in my house. He tried his best to maintain cost-efficiency for my home. Ultimately, we had to tent, and I haven't see any termites since, a job well-done and seamless. Highly recommended! More...

Reviewed on Yelp

12 January 2019

They showed up on time and provided termite services as previously arranged with the inspector.  Everyone I dealt with was very nice and wood repairs looked good. My reason for only 4 stars was that they seemed overpriced compared to previous quotes I got awhile back.  I chose them anyways because I did not want to go through the whole quote process all over again (waiting around on weekends etc. ) and also because they provided construction/ wood repair along with the chemical service so we were able to use one company for the entire project which was a plus. More...

Reviewed on Yelp

14 December 2018

We needed a termite inspection done ASAP before selling our house. I contacted Richland and they were very accomodating. They got someone to our home the same day. Sal showed up on time and was very thorough. He explained what needed to be fixed and the best way to go about getting it done within our time schedule. He was not demanding at all and was very polite the entire time. The estimate was free and he gave us a break-down of the costs. Excellent service! More...

Reviewed on Yelp

2 December 2018

I used Richland for Termite repair and fumigation.  They provided good customer service, responsive and were informative. Sal was the inspector and he was awesome, very approachable and knowledgeable .  Sal's customer service staff who set up the appt and details were great especially with calling back within 24 hrs. The price was a bit higher than we budgeted for but went for quality and long term over the other quotes I received.The repairs look good and havent seen any signs of termites thus far.  I even recommended them for my sister's house. Thanks again guys! More...

Reviewed on Yelp

25 November 2018

After offering on a fixer upper house, our real estate  agent arranged for Sal from Richland to come out on a Saturday. He did a VERY thorough inspection and found we had an active infestation and structure damage which falls under Section one. Tenting! Argh!The process has several steps required, but Stefanie in the office explained it all and arranged each part for me. Mission accomplished. Every one we worked with was prompt and efficient. During our inspection, Sal saw the disrepair our outdoor laundry room was in. Previous owners had added on, and the roof wasn't water tight so it had  leaked over the years. Sal went above and beyond to price materials for a redo, which I really appreciated. We have too many other to-do's and with our limited budget, we had to pass. His efforts tho were so appreciated and above and beyond. Their warranty is also good for two years, when all I've seen is one year from other companies, so another plus. I'll be arranging annual inspections with them moving forward. More...

Reviewed on Yelp

6 November 2018

Terminex was my knee-jerk response when I needed an exterminator, but then I read their reviews.  Wow, they were bad.  So Richland had great reviews, I called them, and had a happy, confident outcome.  Sal was plainspoken and upbeat, and Richard who came in and did the recommended work was polite, neat and quick.  Yay Yelp for steering me right. More...

Reviewed on Yelp

26 October 2018

Promptness. Professional ,Excellent Services.   Thank you Hector and his crew for the termites and wood repair work done today at my  house. I am so glad that I selected Richland for the work. I strongly recommend Richland for everyone. More...

Reviewed on Yelp

5 October 2018

Great service from these guys. They fumigated my house for termites. The guys (Daniel, Robert and Hector) that came out to do the work were top notch! They also did some light construction to repair some termite damage. They replaced a door that led to the garage and the work came out beautiful! I highly recommend this company. Thank you Richland Termite and Thank you Daniel, Robert and Hector! More...

Reviewed on Yelp

20 September 2018

Our realtor used Richland for the inspections during escrow. Albert did the inspections. He was professional thorough and provided solutions to approach the damage. After closing on the house, we used the Richland team for termite control PLUS fixing dry rot damage. Robert and Daniel were awesome to work with at our home and super friendly. Looking forward to working with Richland to maintain our home for years to come. More...

Reviewed on Yelp

23 August 2018

Excellent inspection and quote from Albert ****. Detailed and knowledgeable.

Reviewed on Better Business Bureau

18 August 2018

Daniel just finished repairing the termite and dry rot damage on our house. He was easy to work with, clean and did a great job.

Reviewed on Yelp

30 June 2018

Richland just completed a project to repair/replace the facia boards and other badly damaged wood (due to termite and dry rot) on our two story house plus the attached large patio cover.  From our first encounter with Sal, their inspector, we knew we were in good hands.  He was exceptionally thorough, responsive to our concerns, fully explained the scope of the project and answered all questions to ensure there were no surprises.  Given the amount of work required, Sal gave us extra peace of mind due to the pre-planning that he and Hector did before starting the work.We were very pleased with the work completed by Hector, Robert and Brian.  This crew were always on time, always available to handle questions or concerns and cleaned up at the end of each day.   Their attention to detail and precision was very evident throughout the project and upon inspection once it was completed.  True professionals and also very friendly!I also appreciated the responsiveness of their office staff (Stefanie and Becky).  They quickly returned calls or emails and were very happy to answer questions or obtain additional information.Overall, Richland exceeded my expectations! More...

Reviewed on Yelp

29 June 2018

Great local company. Booking for an appointment was easy and they were very accommodating. The inspection was very thorough. They really spent their time looking through everything. I'd say the time spent was close to 2 hours. There were a few areas of concern on the property so multiple inspectors came to inspect. The company is honest and straightforward in my opinion. They give you a reasonable offer and you decide to go with them or not. We ended up going with a different company because we were offered a no brainer offer due to a family connection. We already have in mind a future project that we will for sure use Richland. More...

Reviewed on Yelp

14 June 2018

Highly recommended!!! I was looking for a termite and wood repair company for my town home that needed to be treated and repaired before our painting cycle began. I looked on YELP and found Richland, I called and was able to schedule an appointment the following day.  Sal came out and inspected my property; he took his time and measured everything so that he could give me a accurate quote.  Sal gave me a great price, I needed a lot of wood repair and I needed it done that same week.  Two days later Hector and Brian were here starting the job.  These guys are personable and clean!  They did a fantastic job!!! If you are in need of a professional and tidy crew look no further, hire Richland you will get a great price for a great job. More...

Reviewed on Yelp

26 April 2018

This company is really great. Had other companies come out and give me estimates and inspections, but none of them did as thorough as a job as Salvador from Richland. Sal gave me a great price and they were able to come the next day for the repairs which was great. The crew Brian, Hector, and Robert were good guys which exceeded my expectations with exceptional work they did. I will definitely be going back to Richland Termite and Construction in the future. More...

Reviewed on Yelp

2 April 2018

Excellent customer service and professional attitudes. Our termites were exterminated and everything was left as clean as it was before the infestation.

Reviewed on Yelp

31 January 2018

My wife and I recently hired Richland come out and do a termite tenting for our house. It had been a long while since we had our house tented or inspected and knew that we had termite damage in several areas. Joe, our inspector, came out and did what we thought was a fairly thorough review of the home and explained to us what kind of treatment would be needed for our home. We felt like we had a good rapport with Joe so we were leaning heavily towards using Richland after our session with him; however, this was only our second quote so wanted to get an additional opinion. When we had a third company come out to give us a quote, that company did go an extra step and noticed that we had subterranean termites under our home. After receiving that quote, which was higher in price than Richland's, we called Joe at Richland back and explained to him what we discovered from the other company. Joe then offered to come back out to check out under the house. I am not sure why he did not do that in the first place but he was very eager to come back to check it out. When he did return to go under the house to do the subterranean inspection he did confirm that we did have termites under the house as well. After Joe left, we got a call back from Richland matching the price quote of the other company so we decided to go with them. The actual tenting and fumigation process was free of hassles. They explained to us what we would need to do in terms of prepping our home, they came at the time they said they would and the job went off without a hitch! The only reason I did not give 5 stars was because of the missed subterranean inspection but despite that we still feel like they did a good job. We would definitely use them again! More...

Reviewed on Yelp

18 December 2017

If you are looking for a termite specialist, look no further then Richland! We have used them for three years now, and we couldn't be happier with their service! Having selected a yearly  maintenance program, an inspector from Richland( Albert Owen) is terrific! Albert not only inspects the perimeter of your home, but also inspects the attic, as well as crawling under the house! If he suspects any termite activity, he indicates where , and a crew from Richland usually the following week treats those same areas! Last October, after 25 years of home ownership, we decided to fumigate( tent) our home! Moving out for three days, and two nights it was painless , and worry free! We have peace of mind now, and shouldn't have to worry about tenting for another ten years! Protect your investment , and hire Richland to rid your home from termites! More...

Reviewed on Yelp

27 November 2017

Sal was really helpful and not "salesy" at all. You could tell he genuinely was trying to help find the best service that I needed. Stephanie in the office has been really easy to work with. The guys who came out to do the work were also really helpful and looked how to best solve the problems they encountered, even if that meant more work for them. Highly recommended! More...

Reviewed on Yelp

4 November 2017

Joe was very easy to work with.  He explained thoroughly in great detail the process of pest control and what will work for my house.  He never tried to up sell any products and as a matter of fact, he made recommendations not to do certain services since it wasn't needed.  That's honest customer service which I appreciated! More...

Reviewed on Yelp

31 October 2017

I was referred to Richland Termite by our normal pest control company out of concern after finding several termite swarmers in our yard. Albert came out next day and did a thorough investigation of our property. He gave us a very informative report and a reasonable price quote to address some issues with dry rot and treatment in some areas. The crew that came out did a great job, were considerate, and thorough.Overall Richland was very responsive, thorough in their inspection, and reasonable on price.We would recommend and use Richland in the future. More...

Reviewed on Yelp

25 October 2017

I had termites in my garage (both sub-t and dry wood). Found a company that came out and spent 15 min inspecting and then gave me a quote. It seemed a bit high, so I searched for another termite company and found Richland. They came out and inspected for almost an hour and then gave me a quote which was HALF the price compared to the other termite company, for the same services! They finished the job and were really easy to work with. More...

Reviewed on Yelp

12 October 2017

We have used Richland Termite for nearly 15 years for an annual termite inspection and for treatment, including fumigation. The quality of service has always been excellent. Albert, our technician, is punctual, thorough, and knowledgeable. He is, also, a nice guy. The office staff (Stefanie) is very professional. I definitely recommend them! More...

Reviewed on Yelp

20 September 2017

This company has reasonable prices and good customer service. When setting up the appointment,Stephanie was helpful and polite.  Albert gave a thorough and knowledgeable inspection. I got four other quotes. Richland quote was reasonable. Matt was friendly and efficient. He handled the subterranean termites . He cleaned and left things spotless after coming out of the crawl space. I had a few issues when it came to the fumigation. They had David come out to address every concern. Chalk this up as another satisfied customer. More...

Reviewed on Yelp

14 September 2017

These guys are great. Albert has been our inspector for several years and their service is awesome and prices are reasonable.

Reviewed on Yelp

30 August 2017

I've been procrastinating about doing the termite work on my house - I know there's an issue in the garage. I got a referral to Richland and wasn't sure as I'd never heard of them before, however, I trust the source, so I gave them a call. Stephanie answered and was professional and efficient and got me an appointment right away. Joe showed up right on time, was extremely knowledgeable and confirmed what I'd been worried about - termites were on the move and not just in the garage... Joe showed me all the evidence and patiently explained the who, what, when, where and why of dealing with termites. That evening received an inspection report along with a fair quote for the work that needs to be done. Back to Stephanie the next day,  who very quickly got my service set up, and we will get those buggers (no pun intended) extracted in the next three weeks. Can't wait to have the work done and finalized with a sense of ease and relief due to the professional and knowledgeable staff at Richland! More...

Reviewed on Yelp

23 August 2017

Joe was awesome and he really knows his stuff. Major repairs were done to your home and he made sure everything was done right. The office staff are really knowledgeable. I'll definitely recommend this Company to friends and family . Very professional !!!! More...

Reviewed on Yelp

21 July 2017

Albert was great. He was friendly and thorough. He worked with us on the price and had workers out to our house within a couple of days. I highly recommend Richland Termite and Construction. More...

Reviewed on Yelp

30 June 2017

As a licensed real estate broker, I am very picky about who I choose to do termite repair in the fumigation. I would hands-down recommend Richland Termites. Julie, who is the receptionist and scheduler, will work tirelessly to get you what you need within the Time you need it. Their work and professionalism is top-of-the-line and I never have to worry about the quality of the fumigation with them. As an added bonus, they do take credit cards so you don't have to worry about checks. Lastly, they are the most responsive termite company I have ever worked with. Again, I huge thank you to them and I would recommend them without a doubt. More...

Reviewed on Yelp

24 May 2017

We had a very satisfying experience with the whole crew. Everyone we dealt with was very professional, explaining the options to us and was very patient throughout. I'm very happy and would recommend them to anyone. More...

Reviewed on Yelp

20 May 2017

The crew did a great job. The office manager Stephanie was always a pleasure to speak with and very professional. We are very happy with all the work they did.

Reviewed on Yelp

9 May 2017

I'm incredibly satisfied with the work done, and AAA Fumigation was amazing as well. They're a great team, and I'll be sticking with them.

Reviewed on Yelp

28 April 2017

So Richland came as a referral to us from another happy customer. Albert was our inspector. He was prompt and very professional and courteous. Explained everything to us. Got the ball rolling. And we  have no worries with this process. Thank you Richland and Albert! More...

Reviewed on Yelp

6 April 2017

Albert was our inspector. He was very informative and thorough. He didn't pressure us or try to sell us on services we did not need. Their fumigation quote was the lowest we received. Although they contract out the fumigation service, it was seamless. The fumigators were very prompt and clean during set up and take down. Richland also scheduled our gas turn off and turn on. More...

Reviewed on Yelp

4 April 2017

A big THANKS to Stephanie, Albert, Chet & Jason for doing a great job on short notice.  Very easy to work with and highly recommended.  My house is very old and tougher to service...they gave me options and were very thorough.  I also signed up for the annual service as a preventative measure. More...

Reviewed on Yelp

5 March 2017

I had a subterranean termite problem in our bathroom and called around to get quotes.  Richland was one of the few I called for free estimate and eventually selected them to perform the work last week because not only of their high Yelp rating but also the inspector that came out to our home was very thorough and  described how they plan to treat it.  Price was very reasonable for the amount of work described.  I have other quotes for the same type of work that costs at least a few hundred dollars more.  The actually service was at 8:00 AM and to be honest I was expecting them to be late since its 8:00 AM and I have never seen a serviceman on time especially appointment was early in the morning.  Sure enough, they came on time and finished the job by 10:00 AM.  They even performed beyond the work that was originally described in the estimate to appease me.  Thank you Richland.  If you hear faint clicking noise (like faint mouse button) at night behind your walls, its time to call Richland. More...

Reviewed on Yelp

9 January 2017

I left a message Sunday morning 1/8/17 and they called me back 8:30am Monday 1/9/17. I missed the call and called them back. Stephanie said someone will be here between 930am-10am and Todd was here just before 10. He said the termite droppings were just along the wall where they were found luckily no where else. Since it was in my daughters room 1 1/2 years old they used non toxic spray and we didn't even have to leave the house. Awesome service!!! Thank you for being so prompt!!! More...

Reviewed on Yelp

14 December 2016

Good termite inspection done by Owen and identified additional areas a previous company I hired did not. Was also able to spot areas where rats were able to get inside the house and arranged it to be blocked. The person who came to treat the termite though fell through my ceiling while treating the attic as he did not place his foot properly, but immediately called the company and arranged someone to come and repair the ceiling in about one hours time. I was very grateful for the immediate fix as I was internally freaking out though calm on the outside.Will definitely get the company back again to do a fumigation treatment. More...

Reviewed on Yelp

14 December 2016

Richland helped fumigated, and provided termite repair for my house in Monterey Park. Very easy to work with. Will request their help again in the future.

Reviewed on Yelp

8 November 2016

After reviewing all the reviews on Yelp, I decided to give them a try.  I needed a termite inspection after I found droppings in the garage.  Albert was the inspector who came out.  He was punctual, professional, personable and kind.  Knowing nothing about termites, I didn't know what to expect.  But, no worries.  Albert took the time to explain to me the signs to look for, the remedy,and the repair process.  Luckily for us, after inspecting the attic, Albert found no sign of termites.  But he is going to provide estimate for local treatment for the garage door and repair of the damaged door frame.  I will keep my eyes out for the signs and when it comes time to tent the house, I know who I am going to hire without a doubt. More...

Reviewed on Yelp

26 October 2016

We remodeled our garage about 9 months ago, and yesterday noticed some termite droppings.  I called Richland Termite and Todd came by my house the same day.  He said that they were subterranean termites and we could inject an odorless foam in the wall that the termites would then carry to the nest. Easy. Non-invasive.  The very next day Hector and Sergio came out and finished the job within one hour.  The guys were friendly and very professional. Most importantly, they've given me peace of mind. More...

Reviewed on Yelp

24 October 2016

This company was one of a few I called for a termite tenting estimate. I arranged a date for their staff to come take a look at the property and Stefanie called me the same date with a reasonable quote. I loved that they handle the arrangements with the gas company and all I have to worry about is preparing my home. My property is a rental property and Stefani answered all the questions I had for her. Everything went smoothly with the gas shut off and turn on service and the technicians who came to tent and remove the tent were so professional. I would definitely recommend this company. More...

Reviewed on Yelp

16 October 2016

This was my first time using RICHLAND TERMITE, greatest experience I have ever had. Albert the inspector, Matt who did the repair work and follow ups and Stephenie in the office.  Very profesional and on time.  I would recommend them to all my friends and family. More...

Reviewed on Yelp

4 October 2016

We had a minor termite problem at our shop a bit ago, and Todd stopped by and was the nicest person ever! He was very helpful and gave us such a solid deal. They came the next day and finished up fairly quickly and cleaned up after themselves. Our boutique is now termite free! For now at least ;) At least we know who we're calling if they ever come back! Little shits. More...

Reviewed on Yelp

29 September 2016

I picked Richland due to their reputation in Yelp and their close proximity from our home.Our house has not been getting any termite treatment for around 7 years, so it is due for a major work. The overall experience is as good as their reputation. Albert came for the free inspection on a Saturday morning. We had a little communication hiccup as he gave me too much technical credit while I knew nothing about pest control practice. No problem, my husband was able to understand him better. Albert did a thorough inspection, including the attic and the garage. The quote came 2 bussiness days later. It was so detailed and include a diagram with treatment codes. I was too busy to call them back. Allison called a few days after the quote was e-mailed. I drilled her with procedural and material questions. She was very knowledgeable and thorough. We decided with local treatments, front siding and garage door siding change to get rid of dry rots and fungus, and some sign of termite residue.Service day: Hector, Matt, and Arnold took about 5 hours to do what seems to be a very extensive work. They replaced the whole garage door with a whole new one (not just the siding)! They are pleasant and professional. More...

Reviewed on Yelp

28 September 2016

I would give this company 10 stars if I could.  I called several companies that I found on yelp.  Some charged to come out and inspect and some didn't but since this is a 22,00sq ft warehouse, Richland seemed to be a better choice.  They didn't charge to inspect the building and they were able to squeeze us in for an appointment in 2 days versus one week... (I learned that it's termite swarming season in LA-gross).  Todd came out and basically identified that we are seeing drywood termites and we are seeing them due to weather changes.  Todd was friendly professional and straight to the point.  Says he could charge us over 10k to tent the place and shut the office down for days and that it wouldn't make a big difference in what little we had been seeing in the office.I also had to contact the office where I was assisted by Stephanie - so refreshing, best customer service ever!!!  It's just helpful to know that there are excellent companies out there in the midst of mediocre ones. :) More...

Reviewed on Yelp