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Red Lobster

Pumpkin Center

(985)
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Reviews (985)

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4.5/5

985 customer reviews

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31 December 2019

Nice new location! Everything was new and clean! Server Britney was excellent and the busses Los was on point! Food wasn't as good as the location I normally went to. But overall everything was good! Also I think you guys should do phone in reservations! So I would help with wait times. More...

Reviewed on Yelp

28 December 2019

It's been years since I've been to a Red Lobster because these restaurants usually have long lines and there wasn't a location near us.  Well, that has changed since there is now a location in our neighborhood.  Also, our first visit here was on an early Sunday evening and we did not have to wait at all for a table.  Service was excellent throughout our visit. Their cheddar biscuits are addictive; try and eat just one! I had the Seafarer's Feast which has lobster tail, garlic shrimp scampi, wood-grilled scallops, as well as Walt's Shrimp (hand-breaded and lightly fried).  On top of that, you get rice and a side (mashed potatoes for me), so come hungry.  By the time I got my meal and ate maybe a third of it, I was full because of those darn biscuits. Leftovers are a good thing and I had plenty.  I'm glad this opened up near us so that we can dine here when the biscuits and shellfish craving sets in. More...

Reviewed on Yelp

24 December 2019

Antwan is an awesome sever. It was very busy and everything still came out timely. The food was great. I try and stay away from the fried stuff, so just grilled and baked.  Got the tuna poke too. Very good. They seemed to work out the kinks from the past reviews i see on here. More...

Reviewed on Yelp

24 December 2019

Apparently my first review was deleted due to a glitch, which is very odd. Nevertheless, this is my second time dining at this newest location and the food was great once again. I will say that the service this time wasn't as good as our first visit though. First time we had an awesome waitress named Mychal and she was on point. Like I said in my prior review, our bunch is demanding and she smiled through it. This time our waiter was not as attentive. And it wasn't even as busy this time. We waited for biscuits and refills etc but the food was so good I'll still give 5 stars. Last time I had the Endless Shrimp, but this time I had the Ultimate Feast and the scallops and coconut shrimp were my fav's!Still not sure why all the poor reviews for this location. I guess we've been lucky to come on nights with the best cooks in the house. More...

Reviewed on Yelp

22 December 2019

Très bon moment en famille et les quantités sont largement suffisante je recommande cette adresse pour les amateurs de crevettes homard et crustacés

Reviewed on Yelp

20 December 2019

They've definitely worked out their kinks since opening. I've visited several times since then and have been pleased with the food and the service. They forgot to pack my soup and called me until I answered the phone. Lol. They offered a bigger one the next time I ordered. This review is based on To Go orders because I still haven't eaten in there yet. More...

Reviewed on Yelp

12 December 2019

Great lunch deals and before 6pm deals. Delicious lunch and service today. Check it out!

Reviewed on Yelp

8 December 2019

Red LobsterAfter being out all day in Waikiki we were walking back to our accomodation and pasted Led Lobster, our kids aren't huge seafood fans so we tentatively took a look at the menu. After seeing some nice, 'non-seafood' optioned we want in and got a table for five.Staff had happy bubbly attitude's and could not have been more attentive when it came to questions about the menu and food.Service overall we really good, whether it was bring out drinks, cleaning up used plates or issues fresh refills on the drinks.... The food came out and we were not disappointed! Yum!!! It looked delicious, tasted delicious and was were reasonably large portions.Cost for a couple of beers,  4 soft drinks, 4 appetisers, 5 main meals was about $145 (US) More...

Reviewed on Yelp

8 December 2019

Had a 5:30 reservation right before seeing an 8:00 show on a busy Saturday night. The restaurant was getting busy at arrival but the hostess and wait staff were highly organized and got seated quickly. Service was lovely, efficient and timely but never rushed. Food quality was great and had no complaints. Overall a great experience and to not feel rushed or overwhelmed in Times Square was a feat to commend More...

Reviewed on Yelp

5 December 2019

Had an early dinner with my family in this place. Food is excellent and choices of drinks are great. Went here on weekdays and they have special course menu to choose from. Free biscuits with an order of course menu is a plus. The biscuit was really tasty & fresh from the oven. Jayna K, our waitress was superb! She was on point and knows what to offer for first time customer. We ordered a dessert & I asked for a candle for my sons birthday. Our waitress came with other colleagues to sing a birthday song to my son. What a way to surprise and delight a customer! The only downside was we waited for long just to get our orders. Other than that, it was an excellent dining experience! More...

Reviewed on Yelp

4 December 2019

Wanted to leave a 5 star based  on the service alone  from Teresa, but other service issues prevented that.  No less than 5 employees walked past our table with finished plates needing to be cleared that were not. Including management.  Restroom out of toilet paper.  This was at 3 pm in the afternoon.  Cannot imagine going at prime time.  I realize there are "kinks" in the beginning, but these are fundamental issues that need to be addressed. More...

Reviewed on Yelp

3 December 2019

I love seafood, and this place is legit seafood. Restaurant chain that offers seafood up the ying yang! Shrimp, made in so many different ways. Different flavors and ohhhh buttah! Yes, food is generic and commercially made, but who cares, it's still yummy! It's  near Waikiki so high tourist traffic, so the wait could be long. Inside is nice clean and cozy. Staff is always nice and friendly. Nice place for celebrations, like birthdays. Menu is vast and surely for anyone's tasting. Lobster is always good all the time. Drinks is another positive I love about this place. Hey get tipsy and eat a lot of buttery shrimp, oh yeah!!! What a life! More...

Reviewed on Yelp

27 November 2019

Been craving seafood and can't seem to find a decent place around the local area. Came to Red Lobster and was impressed with the experience here. Loved the that you can pay at the table with their machine.. service was excellent, and food was good! More...

Reviewed on Yelp

24 November 2019

Always a good place for a quiet dinner. They have great wait staff and seafood is always delicious. I love the diffent types of shrimp, lobster and of course the fluffy cheesy biscuits. Top it all off with  some ice cream and lava cake. Yum! More...

Reviewed on Yelp

22 November 2019

Here we are again. Our server Javan was Excellent. He was at our table asking us if we needed anything. For our food I ordered the Rangoon Shrimp, Walts favorite shrimp , crab legs & lobster Mac n Cheese. Baked potato & some rice. Plus a Sunset Colada. OMG I can't believe the wonderful Service by Javan. And the delicious outstanding seafood. We will be back again & again More...

Reviewed on Yelp

21 November 2019

I'll start my review by saying this is the 1st time I've ever been to a Red Lobster. The staff was very friendly and Sean who wasn't even our waiter keep checking on us to see if we needed anything. Doing this while taking care of his customer's. This guy just amazing. Our food got to us pretty quickly and was nice and hot. I was very impressed with how everything was. Clean place, awesome staff and we talked with the manager afterwards and told him how much I enjoyed my experience with everyone and good the food was. We will definitely be back. More...

Reviewed on Yelp

19 November 2019

Placed a priority seating/reservation over the phone with the manager. My party of 8 arrived 10 minutes before the said time. After 30 minutes, we were still not seated even if there was an empty table with 8 chairs just beside the waiting area. 5 minutes after following up, we were seated on that same table! WHY WEREN'T WE SEATED RIGHT AWAY AND WHY DID WE HAVE TO WAIT FOR 35 minutes when it was empty all along. I would've rated this place five stars if it wasn't for this.Our server made up for it that's why we tipped him a decent amount.The food was really great for the price.It took so long to be served but server gave complimentary bread and salad.I would totally recommend this place to family/friendsn More...

Reviewed on Yelp

17 November 2019

Best service  I've have had in a long time it was very busy  and I still had great service  my waitresses Teresa was the best thanks will be coming back soon

Reviewed on Yelp

17 November 2019

Tonight I came to this new location for our family dinner and I must tell you ask for waitress Teresa she was FREAKING AMAZING! !!! She had 2 big party's and 4 small tables and she was on top of every table!!! We will definitely be back More...

Reviewed on Yelp

15 November 2019

Excellent service at this location. We were seated quickly and Bianca gave us time to look over the menu without pressuring us to order. When we finally ordered, she was so patient and gave us all the options without us having to look at the menu. The food came fast and was nice and hot. Would recommend this location 100% More...

Reviewed on Yelp

15 November 2019

love red lobster!  went tonight to celebrate two birthdays i got the harbour pasta dish with pina colada.  our waitress laura was amazing and attentive. the cheddar biscuits are as epic as ever and the rest of my party enjoyed their food as well.  cannot wait to go back! :D More...

Reviewed on Yelp

11 November 2019

What a great dining experience. Went around 5pm and although they were already a little crowded we were seated in less than 10 minutes.  We went here specifically for the endless shrimp menu item and we were not disappointed. Although in retrospect, we probably should not have gotten an appetizer as we were getting full even before the main course. Meal came with salad and a side and you picked two styles of shrimp at first. Then each additional time you order one more style. To our surprise, it wasn't just "shrimp" as some came with other items to complement the shrimp. Our server Ben was very attentive to our needs, even though the place was a little busy. I can say that our dining experience was elevated because of his assistance. More...

Reviewed on Yelp

10 November 2019

First visit here at this Red Lobster, and I have to compliment the appetizer biscuits that were very tasty, although my crab was smaller than my partner's. Kudos to Shelby, our server, who was very cheerful and  attentive and made sure that we were enjoying our meal that night. More...

Reviewed on Yelp

4 November 2019

I love that Red Lobster is doing Endless Shrimp on every Monday now! If you visit, make sure to ask for Julie. She's been with the company for years, and her table service is on point! We come in probably once every month or so, but we're going to start coming in more often! More...

Reviewed on Yelp

4 November 2019

I know this Yelp review is long overdue, for as long as we have been going here, I really don't think we have ever had a bad experience at this location. We decided to go during endless Shrimp for my wife's birthday, although she didn't have endless shrimp, but I sure as hell did. As usual the wait staff was great, and we had the pleasure of having Luis L., as our waiter. We're the type of crowd/family that always intermingles with our wait staff, and we try and make it a pleasurable experience.  Because as well all know, and have been there at one point in time or another, it's not easy pleasing everyone, especially the general public. Well, this time we had Luis L., and he was a character and a half. He was very interactive with our group, and he was giving it back, as much as he was taking it. He wasn't afraid to give it right back, which made the night a memorable night, especially since we were celebrating my wife's birthday. Thank you Luis L, for going above and beyond, and making it a great night. Keep up the great work! ! !Like I had said previously, we have been here quite a few times, since moving up north. We really enjoy eating here, and don't have a bad thing to say. More...

Reviewed on Yelp

4 November 2019

On 11/3/2019, after waiting for it to open, I went and sat at the bar area. It was crowded and the atmosphere was great! I was waited on and after asking about the wine selection, had a glass of Malbec with my meal! In between watching the game, met and made friends! I will definitely go back!! More...

Reviewed on Yelp

30 October 2019

I came here with my infant son and friend on a Wednesday around 1230 PM for the "Endless Shrimp" promotion. The place is brand new and super clean. The restroom baby changing table actually had the disposable pads in it! Staff was friendly. The waitress kept asking us if we wanted more shrimp and more biscuits. Food was warm and fresh! I was literally bursting at the seams from eating so much. The waitress even prepared a "going home meal" of shrimp and biscuits for us. We had an issue with paying for the meal through the table kiosk, but staff promptly resolved the issue. I will definitely be back! More...

Reviewed on Yelp

30 October 2019

We came for my mom's birthday, the place is new and clean. Staffs are very friendly. The food was good, and good to bring kids.

Reviewed on Yelp

28 October 2019

I recently went for my birthday dinner and endless shrimp. My server Shadee was awesome. Not too pushy but checked on me enough. Also recommended an appetizer that I got for free being a member of My Red lobster Rewards. Orland Park is great. Clean, great food and awesome service. More...

Reviewed on TrustPilot

27 October 2019

Waitress Nedra was so very polite and helpful

Reviewed on Facebook

27 October 2019

First time here in awhile. We had a huge Family party of 34. From Elderly to 1 year olds. Service was pretty good for such a large group. It did take extra time between courses, but that should be expected with this large of a group. Food all came about the same time with no one left out of eating with everyone. Everyone was happy with their order. I had the Seafarers Feast. Scallops were awesomely good. In all a good time with family and great service. Let them know your coming ahead of time and they will have things setup for your group. More...

Reviewed on Yelp

25 October 2019

I will admit it has been YEARS since I have been to Red Lobster. It just isn't my thing. So I really wasn't looking foward to the visit when my friend insisted he felt like endless shrimp. I didn't, but I decided to take one for the team.I was pleasantly surprised that in on a Friday in the heart of Times Square the place wasn't packed with a line of people waiting. But then again, it was early. I arrived there at 4 and was able to be immediately seated upstairs even though my boyfriend was running late. I recieved the requisite cheesy biscuits and ordered a Bahama Mama. Best Bahama Mama I've had in a while! Tasty and not light on the liquor. Service was great. Our waitress was very accommodating. Especially when an extra person showed up to our table for 2. We weren't hassled to hurry up as we talked over drinks. But she was ready and waiting when we were ready to order. I didn't like being reminded by the waitress that you can't share the endless shrimp. I guess it IS Red Lobster. But other than that, I'm glad I came. Shrimp was typical shrimp. The biscuits were cheesy delicious but the Bahama Mama stole the night. More...

Reviewed on Yelp

24 October 2019

Bartender was awesome. Sailer provided awesome customer service. I was not in a bad mood when I stopped by but I left with an even better mood from her awesome smile! This location chose wisely when hiring staff. More...

Reviewed on Yelp

23 October 2019

I came to this new Red Lobster on the recommendation of of a new place to eat byTonia with Southern Nevada Health District. Bright, cheery, awesome staff... on day 2 of being opened. My partners and I develop, build, own and operate senior housing projects. We just wrapped one up in Mesquite NV.  The staff is weathering a packed restaurant in stride with a line outside. The food is awesome and a "shout out" to GiGi the bartender for a warm welcome, a nice drink, and an amazing ability to perform "under fire". Alan on the management side introduced himself. Great guy!Obviously good training has taken place, and solid hiring practices to build a great team. Good job... I'm thrilled to have taken the detour driving south on I-15. Come here and enjoy a great atmosphere, a welcoming staff, and great food! Kudos to you!!! More...

Reviewed on Yelp

22 October 2019

A few friends and I realized we have in common, that none of us had eaten at Red Lobster before, so we made a plan to go despite seeing that this particular location has only 2. 5 stars on Yelp. Boy were we in for a surprise. We had a fantastic time. The food arrived timely and mostly tasted very good. I ordered a lobster dish and my dish was probably the worst of the spread, but I tasted the other plates and everything else was really better. My conclusion is either that lobsters are ironically not the restaurant's strong suit, or my particular order on this day didn't meet a usual expectation. They get a pass on my dish because everything else was delicious.The atmosphere of the restaurant is well set. Casual, but not too loud. Dining area and bathrooms were clean. This is important. The waitress, Laura, deserves to be mentioned by name. She was friendly and attentive without being intrusive. It felt like she wanted to be there, and I suppose that is the highest praise you can give to any service person. We wouldn't hesitate to go back to this location. More...

Reviewed on Yelp

22 October 2019

Was my first time eating at Red Lobster last Saturday with my friends and their family. Food was really good and service was excellent. Wish I remembered the name of my waitress so I could recommend her. But 10/10 experience. More...

Reviewed on Facebook

14 October 2019

So I only come here for one thing. Endless shrimp. Say what you want. I love shrimp and it's a good deal so I'm gonna be here grub on out. I will say that this location never, and I mean never has any of the "secret menu" shrimp items. It's honestly disappointing. Not sure if it's a Jacksonville thing or not. When I go to the location in Gainesville they always have the "secret menu" offerings. I should know by now but I keep on doing it, so that must make me insane right? Either way I wish this location would step up their game. Did I mention the floors at the bar were extremely sticky. I might be very nit picky right now because of the secret menu gaff but et well it is what it is. I will say they have new presto table checkout mini kiosk things. Not sure what to call them. It's convenient but if you want a receipt hold on to your hat because it won't print out at the table. It has a main printer so you still have to wait on that.Ugh sooo I jumped the gun on my review. After one reorder the waiter brought out the Nashville shrimp. Honestly not much of a taste difference between that and the honey sriracha. But both great. It was pretty dead so even though I think I was being slighted due to dining alone when I did place reorder they came out piping hot. More...

Reviewed on Yelp

13 October 2019

If you're coming here In the evening be prepared to wait. But honestly this place is always packed. But the food is decent and so is the wait staff and bartenders.

Reviewed on Yelp

8 October 2019

The food at Red Lobster has never been all that for me, but I had a taste for it. The wait was longer than they said and there was a lot of complaints. However this review is for Jennifer or Jessica I can't remember her name but it's one of the 2. She was great. One thing that stood out is I ordered the sample platter and the noodles looked ok to me, but she said she was bringing me out another order because the order she brought looked dry to her. I didn't notice until she brought the other order out. That's great customer service. More...

Reviewed on Yelp

6 October 2019

This is a great place. Took my friends for dinner and was treated like royalty and had a great time. Well priced food. Steak and lobster all perfect.  Service was brilliant. I loved it...didn't want to leave. Thank you red lobster. More...

Reviewed on Yelp

4 October 2019

It was a positive experience visiting on a week night. Dustin P. provided exceptional service. There was efficiency with a courteous approach which was appreciated. The food quality included appropriate temperature and taste was delicious.  Even the price versus the quantity was beyond worth it.An ideal option for the following should be considered...Drinks- Any (on-the-rocks)Margarita, but the peach is my fave!Food- $21.99 AYCE shrimp w/ Honey sriracha being my fave & shrimp scampi being a close 2nd!Dessert- (so I was told by my guest who I dined with), brownie sundae that comes with the 4-course meal @ $18 on special on Thursday nights!*Side note: 5 days,   5 deals, $18...Check it out since it's so worth it... This place is family friendly and seating is comfortable.  The servers appear to like their jobs and capable of team work.  The drinks are obviously made properly, so definitely consider alcoholic beverages!Lastly, the electronic device at the table is great for convenient check out. Everything at your fingertips and they have option to split the bill and other options to pay in different forms of payment. The device offers games to amuse those who may be ready to leave before the rest of everyone else.Gotta love this place... come hungry & expect to leave satisfied!!! More...

Reviewed on Yelp

4 October 2019

Came here for the first time. We tried the wood-grilled lobster, shrimp, and salmon. They taste high-quality and fresh. It was a delicious experience trying these. The baked potato was also great. The rainbow trout was newly caught. The cooking of this fish is dry but was okay. The biscuit is the best. Very smooth and crispy. The Heineken is nonalcoholic, drinks like sparkling water. The service was good. Workers check in on us and answer any questions we have. We have a nice experience. There are tables celebrating birthday and the workers helped. Was a good place to enjoy holidays and fresh food. More...

Reviewed on Yelp

3 October 2019

So if I could rate no star I would!!!We waited 15 minutes to sit then another 10 more minutes when seated. Then had to wave down the manager Stephanie as she sat us in an area where the waitress was completely overwhelmed. Please note Stephanie the manager seated us so needless to say her follow through and understanding of her restaurant were nonexistent. We were moved to another section by request  and waited another 20 minutes till we received water and bread. Please know saying sorry doesn't work when customers are asking for simple requests such as water!!! What works is paying attention when you seat someone and realizing you have no waiter to follow up with the customers you just sat!!!  It took a total of 40 minutes to get water and even order appetizers we were so hungry by this time!!All we wanted was to have a nice relaxing dinner and chat but the initial staff made sure that was not the case. I hope the General Manager can follow up as I'd be happy to share how dysfunctional Stephanie's management style was and is. It was SO apparent that other customers and the staff felt the same way!Let's end on a positive note:I do have to say Isaiah and Sarah were excellent wait staff and when we finally were waited on they made our stay the best it could be!!!The General Manager followed up with me and I'mtruly appreciative that she took the time to  listen and happy to report that the manager is no longer working there...Not because of my review as she was resigning her position this week. Thank you Red Lobster for your follow up I will be back. More...

Reviewed on Yelp

2 October 2019

endless shrimp was delicious

Reviewed on Facebook

30 September 2019

I gave a bad review a while back because one of our meals that we got wasn't cooked it was a bit raw that's the first time in 30 years that I've been disappointed but I just wanted to be known well I let them know and they gave me a gift card and my wife . We went to them this weekend in Richland Hills Texas I believe that's the name of the area and the meal was fantastic waitstaff was great where is the wait steps always great something just happened I guess but I wanted to let everybody know I'd recommend a place anytime More...

Reviewed on Yelp

26 September 2019

Updating my review! I admit, I only come here during "endless shrimp". I love this annual event and come here just for this. My friend and I were ready and wore our stretchy pants to come here for lunch. In Hawaii, the endless shrimp deal is more expensive than on the mainland, of course. Here it's 21.99. It is worth it though! I want to give a big shout out to our wonderful server Emiko, who cheerfully served us endless cups of coffee and hot tea, and brought us several dishes of shrimp with a smile. She made our lunch so much more enjoyable. Thank you Emiko!We started our lunch with salads. Garden salad for me, Caesar salad for my friend. Then we were asked to pick our sides, so I chose broccoli and my friend chose French fries. We were started with 2 shrimp dishes of our choice. We both chose the sriracha fried shrimp and she chose scampi, and I chose teriyaki. Our portions were huge, but we were wearing our stretchy pants,  so this did not deter us from ordering more. We then opted for the linguine with shrimp, and an order of the fried shrimp. We continued with scampi, teriyaki, and then had Emiko bring out more teriyaki shrimp skewers. If shrimp eating was an Olympic event,  we'd bring home gold medals for sure! We ended with more tea and coffee, and a lovely dessert of strawberry cheesecake. More...

Reviewed on Yelp

25 September 2019

The red lobster lunch special is completely underrated. You can have a $23 dinner for $14 at lunch including lobster bisque and any salad and entrée. The food is definitely fresh and the ambience is mediocre. Certainly a good stop once a month.The wine list needs some serious improvement though. More...

Reviewed on Yelp

25 September 2019

We had a wonderful time here tonight. Fresh lobster special for only $20!We ordered parrot isle shrimp and a dozen oysters on the half shell for appetizers. Excellent. We both got the steamed lobster-tender and sweet. The biscuits are always outstanding. Our server,Molly was exceptional. Couldn't ask for better service. Good food, good time, nice people. And reasonable! More...

Reviewed on Yelp

21 September 2019

Loved the lobster mashed potatoes! Endless shrimp my favorite! And a sunset pina colada drink( no álcool)

Reviewed on Facebook

20 September 2019

I have been living in Hawaii for 30 years and this is first time to try Red Lobster in Waikiki. Large store and friendly server.  Very good price.   Will be back sometimes. More...

Reviewed on Yelp