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R

Red Lobster

Champ

(1903)

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Reviews (1903)

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4.5/5

1903 customer reviews

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31 December 2019

Great food and fantastic service from Ashayla M. She made our New Years Eve lunch great.

Reviewed on Facebook

22 December 2019

Très bon moment en famille et les quantités sont largement suffisante je recommande cette adresse pour les amateurs de crevettes homard et crustacés

Reviewed on Yelp

15 December 2019

good food. good wait staff.

Reviewed on Facebook

13 December 2019

enjoyed a quick bite after shopping at the outlets with my family our server casey was extremely sweet and very thorough about the new menu and what to order. this location is fairly new (opened in september) we sat in the back patio area and it was quite nice More...

Reviewed on Yelp

12 December 2019

Great lunch deals and before 6pm deals. Delicious lunch and service today. Check it out!

Reviewed on Yelp

11 December 2019

I had dinner at Red Lobster yesterday and had the mixed grill with salmon and the Brussels sprouts were wonderful! I hope they keep them on the menu! ! I would go more often if they did! More...

Reviewed on Yelp

9 December 2019

I don't get in this area very often anymore but today I was in the ares and I treated myself to take the time to have fabulous fish meal  Never have ever been dissatisfied with RL and Still they didn't let me down. I have to come much more often. I realized I was depriving myself to a great meal More...

Reviewed on Yelp

9 December 2019

So today was an extremely stressful day for my cousin and I and we each had our sons with us. Hers is 6 and mine is 9 months. And both have fallen asleep in the car on the way to the restaurant so you could tell that they were both a little cranky when we first got there. ( As someone who's worked in the service industry for more than 20 years I know that I myself seeing this kind of table walk-in would not really be looking forward to taking them) but our server Zack was (and is) truly one of the most accommodating, good natured, excellent personality having, ( just all around an amazing human being)  server!!  His service was on point. He was friendly. He was knowledgeable. He had a great memory (cuz we asked for a few extra things) Also a bonus we were also seates kind of off the beaten path as to not have to worry about our kids disturbing the other patrons! Zack even went so far as to play catch with the older one,  just a couple times but it's those little efforts that really make a big difference! So I strongly advise if you are ever in Schaumburg and are able to dine at this location do yourself a favor and ask if Zach is working and he will not be disappointed. The food was absolutely on point tonight as well everything about our experience at Red Lobster today totally turned a crazy difficult hectic day around it was just what we needed even the manager was very pleasant and we enjoyed speaking with her everyone took amazing care of us I definitely recommend this location!!! More...

Reviewed on Yelp

8 December 2019

Had a 5:30 reservation right before seeing an 8:00 show on a busy Saturday night. The restaurant was getting busy at arrival but the hostess and wait staff were highly organized and got seated quickly. Service was lovely, efficient and timely but never rushed. Food quality was great and had no complaints. Overall a great experience and to not feel rushed or overwhelmed in Times Square was a feat to commend More...

Reviewed on Yelp

21 November 2019

We each ordered the lunch fresh catch.  We were pleased all around.  Facilities were clean and up to date. Staff was efficient and prompt.  Food was well prepared and tasty.  For a seafood restaurant prices were good.  Menu was extensive with a wide range of selections and prices.  We've been to other locations of this chain.  This location is among the better. More...

Reviewed on Yelp

17 November 2019

I just wanted to say we had the absolute best waiter tonight. Tyler was such a nice, helpful and pleasant server and I hope he sees this! 10/10.

Reviewed on Facebook

15 November 2019

Excellent service at this location. We were seated quickly and Bianca gave us time to look over the menu without pressuring us to order. When we finally ordered, she was so patient and gave us all the options without us having to look at the menu. The food came fast and was nice and hot. Would recommend this location 100% More...

Reviewed on Yelp

15 November 2019

love red lobster!  went tonight to celebrate two birthdays i got the harbour pasta dish with pina colada.  our waitress laura was amazing and attentive. the cheddar biscuits are as epic as ever and the rest of my party enjoyed their food as well.  cannot wait to go back! :D More...

Reviewed on Yelp

15 November 2019

11/15/19Tonight we went to Red Lobster. Tonight our server was Peyton Caspian.  I made up her last name, but I think it's kinda catchy. The food was hot and delicious.  The strawberries and blueberries went well with the two types of shrimp I had. The brownie sundae was a no no, but I shared it with my wife. Peyton (who is the second one I have ever met) was a charming young girl. She looked fresh out of college,... was there when we needed to order more food. I don't  remember seeing the manager on duty, but we didn't need them. Peyton took care of us and we are glad she will get the tips we left her. Some place make employees split the tips We shall return More...

Reviewed on Yelp

13 November 2019

Thank you Brian for accommodating my fairly complex allergy requests for my UberEats order, everything was done perfectly. I appreciate the attention to detail for including packaging the items separately with labels. All the food tasted great and my guests were happy! More...

Reviewed on Yelp

11 November 2019

Menu variado, comida muy buena, un poco sosa para mi gusto, buen servicio

Reviewed on Facebook

11 November 2019

Good food and prices. Nice service but make sure you make reservations before you come and it seems it gets packed after 6PM.

Reviewed on Yelp

10 November 2019

First visit here at this Red Lobster, and I have to compliment the appetizer biscuits that were very tasty, although my crab was smaller than my partner's. Kudos to Shelby, our server, who was very cheerful and  attentive and made sure that we were enjoying our meal that night. More...

Reviewed on Yelp

3 November 2019

great service and food as always

Reviewed on Facebook

2 November 2019

Endless shrimp!! Hell yes! Best red lobster in the area. Jacinda- you were the ultimate best! Always came to check up on us and made sure she kept the shrimp rolling. Her service was amazing and her friendly attitude made us feel like we were eating at home. Thank you Jacinda! More...

Reviewed on Yelp

2 November 2019

So I know this location is fairly new.  From the parking lot, you can tell that this restaurant just got a lot fancier.  It is absolutely beautiful inside.  If there was no sign, you would never know it's a red lobster you're walking into.  I really can't describe how gorgeous it is and it was extremely clean.I walk in around 10pm.  They sat us in an area where it looked like garage doors along the side of the building.  I didn't pay attention enough to see if they could actually open. But imagine?  That would be pretty cool. Told you they updated.  For being there at 10, I'm surprised the food took as long as it did.  Didn't make a fuss about it though, because our waiter, Danny, was really great.  Kudos to Danny because I like waiters who talk to you like you're their friend and that they're happy to serve you, instead of so fake and shows they had a long day, rushing you out.  I DON'T come across many servers like that, so it was a nice surprise for a Friday night.Our lobster came, and when we cut into it.  It was RAW at the bottom.  So Danny apologized and gave us a new one.  He was so nice that we couldn't have even been mad.  Like I said, I don't know why our food took so long if they didn't even cook it right the first time around.Regardless.. beautiful restaurant, Danny was great to us, and if you order a lobster tail make sure you check it before you eat it. More...

Reviewed on Yelp

31 October 2019

A chain restaurant that manages to be pretty fantastic!  With my hotel right next door, I ended up getting takeout from here a few times after a long day of training, and I love that you can pre-order your food online - it's easy, convenient and fast.  I've mainly stuck to the make your own combo - picking shrimp and steak with mashed potatoes and asparagus.  The asparagus was astonishingly fresh (have I lived in Alaska too long?) and the steak was cooked EXACTLY as I wanted - leaving it tender and juicy with a nice, light char on the outside.  I haven't been to one of these in ages but the cheesy garlic biscuits were as warm and delicious as they were in my childhood memories!   They were also very generous w them - giving me 3 w every takeout order.I think the part I liked the most was the older gentleman (maybe the manager?) that greets people as they go into the bar area.  When I first stopped in, he was entertaining some kids at the lobster tank w cool lobster facts.  Later, he chased down my order even though I was crazy early for pickup. He even got me a container of salt when I had my to go orders.  I mean, that friendliness and service alone deserves 5 stars!  Def stop by for a bite! More...

Reviewed on Yelp

29 October 2019

The food was absolutely amazing! They definitely took their time making this food so so good! Bri was so incredible! Super nice and genuine and got us all our food super quickly!Definitely coming back!

Reviewed on Yelp

28 October 2019

Cynthia M was a great waitress!! I ordered crab legs and had trouble with them and she assisted me no questions asked. great customer service (first time crab leg eater here, don't judge. lol)

Reviewed on Facebook

28 October 2019

I recently went for my birthday dinner and endless shrimp. My server Shadee was awesome. Not too pushy but checked on me enough. Also recommended an appetizer that I got for free being a member of My Red lobster Rewards. Orland Park is great. Clean, great food and awesome service. More...

Reviewed on TrustPilot

27 October 2019

We always have fantastic service every time!

Reviewed on Facebook

27 October 2019

Well we visited them on 10/25 and the wait was nearly 45 minutes, but that's the norm for any of the restaurants around Tangers. Besides that our waitress was very attentive, the food was hot and delicious and all in all we enjoyed our dinner. The place is very clean, not like it was when it was Joe's crab shack. This will be our new Red Lobster , we used to visit their Copiague location. If you visit before 4 or on weekdays the wait isn't bad or at all, but weekends after 5 expect a long wait. More...

Reviewed on Yelp

26 October 2019

awesome service very friendly cool servers

Reviewed on Facebook

25 October 2019

I will admit it has been YEARS since I have been to Red Lobster. It just isn't my thing. So I really wasn't looking foward to the visit when my friend insisted he felt like endless shrimp. I didn't, but I decided to take one for the team.I was pleasantly surprised that in on a Friday in the heart of Times Square the place wasn't packed with a line of people waiting. But then again, it was early. I arrived there at 4 and was able to be immediately seated upstairs even though my boyfriend was running late. I recieved the requisite cheesy biscuits and ordered a Bahama Mama. Best Bahama Mama I've had in a while! Tasty and not light on the liquor. Service was great. Our waitress was very accommodating. Especially when an extra person showed up to our table for 2. We weren't hassled to hurry up as we talked over drinks. But she was ready and waiting when we were ready to order. I didn't like being reminded by the waitress that you can't share the endless shrimp. I guess it IS Red Lobster. But other than that, I'm glad I came. Shrimp was typical shrimp. The biscuits were cheesy delicious but the Bahama Mama stole the night. More...

Reviewed on Yelp

22 October 2019

A few friends and I realized we have in common, that none of us had eaten at Red Lobster before, so we made a plan to go despite seeing that this particular location has only 2. 5 stars on Yelp. Boy were we in for a surprise. We had a fantastic time. The food arrived timely and mostly tasted very good. I ordered a lobster dish and my dish was probably the worst of the spread, but I tasted the other plates and everything else was really better. My conclusion is either that lobsters are ironically not the restaurant's strong suit, or my particular order on this day didn't meet a usual expectation. They get a pass on my dish because everything else was delicious.The atmosphere of the restaurant is well set. Casual, but not too loud. Dining area and bathrooms were clean. This is important. The waitress, Laura, deserves to be mentioned by name. She was friendly and attentive without being intrusive. It felt like she wanted to be there, and I suppose that is the highest praise you can give to any service person. We wouldn't hesitate to go back to this location. More...

Reviewed on Yelp

22 October 2019

Wonderful food great service

Reviewed on Facebook

22 October 2019

Excellent bargain for $51 (after discount).  8 chilled lobster tails - taste very fresh and succulent.  12 warm biscuits - mmm so good. 1 bowl of cocktail sauceEnough food for 3-4 meals. More...

Reviewed on Yelp

21 October 2019

Excellent Service, Food was amazing as always

Reviewed on Facebook

20 October 2019

Hubby and I made a visit after I mentioned the endless shrimp ad  I had seen on my phone.  And so after shopping for some poster frames we found ourselves taking the left turn into this stand alone Red Lobster.  While you enter at the front most of the parking is on the side and in the back. When we entered there was no one at the check-in spot but soon someone appeared and we proceeded to a table.  I wasn't sure about our server to begin as she seemed distracted, however once we began speaking with her she quickly became an engaged server for which I am thankful.  I am also thankful she made it easy to order the endless shrimp, no shaming.  It is worth noting there are some options that were not on the menu, including a spicier option as well as a coconut version.  Hubby enjoyed the scampi, teriyaki, linguine options several times over.  She regularly checked on us and got hubby several plates.  The electronic payment option on the table made paying easy.We will likely visit this location again, although we both agreed the biscuits have lost something we are hopeful the shrimp and other seafood options will continue to be a good place to visit when we are in the seafood mood. More...

Reviewed on Yelp

20 October 2019

Food was good but service could use some work.. Ran out if water and tea. Ask for tartar sauce 3 times before I got it meal was almost gone.

Reviewed on Facebook

20 October 2019

Great job guys working the takeouts at the bar (one gentleman in his 40s and a younger man he was training). My takeout order was correct and was quick. This is in contrast to me waiting for 40 minutes for my to go order at the Inglewood location. I appreciate the good service and the way you treated me as a customer. Visited Sunday Oct 20th 2019 at 8:40pm. More...

Reviewed on Yelp

19 October 2019

Our waitress was the best Venus Thank You you made my birthday dinner special

Reviewed on Facebook

19 October 2019

Not usually a fan of chain restaurants. Tonight has been the exception! I went in and sat at the bar by myself after a long day of work, and was pleasantly surprised! My meal was delicious, but my favorite part of this experience was the staff!Jack is very attentive, gracious, polite, and made me feel genuinely welcomed. In fact, every encounter I had with any team member was very friendly and polite. I'll definitely be back! More...

Reviewed on Yelp

17 October 2019

Endless shrimp! So good. Broiled, scampi, linguini,teriyaki, ... did I say good? Great attention to our service.

Reviewed on Facebook

16 October 2019

I’ve eaten at other Red Lobster locations before, but Monday evening was the first time I dined at the Altoona location. I met up with one of my best friends, his brother, and their parents. Your server, Darren, was AMAZING! He was so polite, kind, and just wonderful. He was very patient and answered any and all questions we had. The food was delicious as well. Great experience for sure! More...

Reviewed on Facebook

14 October 2019

So I only come here for one thing. Endless shrimp. Say what you want. I love shrimp and it's a good deal so I'm gonna be here grub on out. I will say that this location never, and I mean never has any of the "secret menu" shrimp items. It's honestly disappointing. Not sure if it's a Jacksonville thing or not. When I go to the location in Gainesville they always have the "secret menu" offerings. I should know by now but I keep on doing it, so that must make me insane right? Either way I wish this location would step up their game. Did I mention the floors at the bar were extremely sticky. I might be very nit picky right now because of the secret menu gaff but et well it is what it is. I will say they have new presto table checkout mini kiosk things. Not sure what to call them. It's convenient but if you want a receipt hold on to your hat because it won't print out at the table. It has a main printer so you still have to wait on that.Ugh sooo I jumped the gun on my review. After one reorder the waiter brought out the Nashville shrimp. Honestly not much of a taste difference between that and the honey sriracha. But both great. It was pretty dead so even though I think I was being slighted due to dining alone when I did place reorder they came out piping hot. More...

Reviewed on Yelp

13 October 2019

If you're coming here In the evening be prepared to wait. But honestly this place is always packed. But the food is decent and so is the wait staff and bartenders.

Reviewed on Yelp

13 October 2019

I've been in several times recently and can't say enough nice things about the service I have received.  My friends and I dined with Crystal, who was tending bar.  She went extensively out of her way on refills and has such a kind manner.  We look forward to going back each time to sit in her section and enjoy our meal.  Our food was also good.  Cheers. More...

Reviewed on Yelp

13 October 2019

Had a great time out with family and friends

Reviewed on Facebook

12 October 2019

OMG this is my new fav place!! It was my first time at Red Lobster. I had a perception about the restaurant and so glad that I came in and experienced it for myself. The food was GREAT, service IMPECCABLE by Aaron our food server and met the AWESOME manager, I think her name was Bree or Briana. I was so excited to eat here.I'm coming back...you got a repeat customer here!!! More...

Reviewed on Yelp

12 October 2019

So good. Everything was amazing. Great food and service.  I never write reviews so you know it's good

Reviewed on Yelp