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PURELY MOVE

Fountain Valley

(60)
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Reviews (60)

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5/5

60 customer reviews

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4 June 2021

Moving should be easy, quick and careful - and Purely Move? Of course! It was all that for us with bonus on top of bonus in terms of courtesy, friendliness, going the extra miles with PURE dedication and concern for the customer and positivity. We had a grand piano, plenty of breakables and all the highly cherished personals that encompass a family move and from Alex who took care of the set up and Dante and Alaric who perfected everything down to the protection, the LOVING care and the giant smiles, we had a 200 percent perfect experience! Do not go anywhere else. We certainly will not, EVER! They are NUMBER ONE! More...

Reviewed on Yelp

4 June 2021

Everything went great. Chris and Austin were very professional and helpful. I will recommend this company to all my friends.

Reviewed on Yelp

1 June 2021

I cant post a ZERO star review.. so one it is.Booked this company for an small office/commercial move 2 weeks out with the promise that "their crews are fully experienced with office furniture and will safely disassemble and reassemble the pieces properly". Figured for the hourly rate, I would have a professional crew arriveAVOID AT ALL COSTS.  The move was a disaster and the crew were unqualified to do a commercial move. They had to GOOGLE how to take cubicles apart (and they were not reassebled) and they damaged 3 of the 4 desks I had by simply "ripping" them apart to move them.  Missing pieces, etc. Too many issues to list, but by the time I realized it.. i had 1/4 of my office in their truck and just hoped it would improve and had no alternative...Billed by the hour and after 6 hours and still not vacated from a small office...I called it off.  Now my office is completely torn apart and i have to hire another company to come and properly install my cubicles.My opinion is AVOID this company More...

Reviewed on Yelp

11 May 2021

Very professional with the move. Answered all our questions when my partner and I had concerns at the time of our booking. Very careful with all our things that we had move. More...

Reviewed on Yelp

1 May 2021

Nothing but lies. 968.00 total bill to move 2 buffet cabinets 96 miles.I was switched between 3 people so one is not responsible for what the other says. 1st pick up less than 10 miles from start. And it took them almost an hour to get there?Zach at the office texted, "No problem getting up the Cajon Pass on a Friday". Really? To make things worse,the driver stopped in San Bernardino for fuel and lunch around noon. He said no one told him not to.And I paid for that time too. So, two pieces of furniture in an empty truck and the driver said, "Traffic and the load made the truck go slower"? So less than 600 pounds in a huge moving truck made it slow, right? Total COST was 968.00 , 7 and 3/4 hours. When I was told probably 5 hrs.No masks, no protection from covid. They didn't even ask. They told me I'd pay from point to point. So from their company, to pick up then to me to deliver. Well of course not. They also charged over 2 hours to drive an empty truck back to Fountain Valley 96 miles. Whatever Google states. Not the actual real time.The only thing they did honestly was to take off the 3 percent credit card charge which they never told me about.So, buyer beware. They have to live with the lies. I'm thinking most of these reviews were from friends and relatives. What a crock! More...

Reviewed on Yelp

24 April 2021

The crew killed it. Showed up on time, worked at a breakneck pace the whole time. Took care of all our stuff, wrapped and padded. Double checking things are taken care of, offering to help set up furniture. They were recommended to me by family and I'd definitely recommend them to anyone else. Remember they get paid by the hour, that includes travel to and from the job. Save $ and pay cash. More...

Reviewed on Yelp

23 April 2021

Incredible moving company. We've moved 3 times with Purely Move and the company is great. When we first moved to Mission Viejo the owner Zach was hands on and helped us from storage to our house. Then we used Purely Move for our move to Fountain Valley. Again great packing and professional helpful service. This time we're moving out of the area and Donte and Gabe helped us move. We had an absolutely packed 16 foot trucked but because they packed so well we still had some space; a testament to their experience. They also wrapped all of our glass and wood to make sure it wouldn't be moving around during transit. After all that work we had finished the job in just 2 hours. With how much we had to move and our moving window (today is a work day for me), the value Purely Move provided is immeasurable. Super bummed they haven't expanded outside of the area because I know Zach and crew would provide the same level of care and service to other people!Going to miss using you all! Take care :) More...

Reviewed on Yelp

16 April 2021

Awesome 3 men team and wonderful movements. They moved our stuff quickly and safely. They arrived on time and wrapped our furniture with blanket and everything was smooth. We have 6 month old baby and can take care of her because of them. Thank you so much Austin, Dante, Damien. More...

Reviewed on Yelp

16 April 2021

Gavin and Jake were amazing!! Sooooo helpful, went above and beyond. Would definitely recommend as well as use them again for any future moves

Reviewed on Yelp

15 April 2021

This is the second time I have use Purely Move.  Gotta say, another job well done!  Always professional, on-time, and have the tools to keep things moving.  Plenty of blankets to wrap everything, all types of moving equip., and plenty of muscle.  Local and hard-working.  Scheduling was easy and the office kept me informed leading up to and day of the move.  I went with a 3 man crew to keep things moving quickly - I always suggest one more person than you think you need.  Thanks again, Purely Move! More...

Reviewed on Yelp

11 April 2021

Gavin and Jacob did a great job moving my things from Burbank to Orange County. Quick and efficient. They showed up on time and were well prepared. I appreciate the care they took in moving my furniture for me! Would recommend Purely Move to others. More...

Reviewed on Yelp

5 April 2021

Wow! Just WOW! I have moved several times and have had movers every time. This by far was the best experience I've ever had with a moving company. The guys showed up right on time and moved really quickly and we're so professional and friendly. I have already recommended there services to friends that are moving. I'm impressed in how helpful they were.  Purely Move made my moving day a great experience. I highly recommend them and will use them the next time I have to move! More...

Reviewed on Yelp

29 March 2021

Thank you so much Purely Move! After 5 long years in my apartment, Dante, Mark, and Jon made moving easy and stress-free. My boyfriend &amp ; I were amazed how quickly everything was loaded and unpacked in our new home together. Staff is super friendly, reliable, and all at a great price. Highly recommend them!We couldn't be happier!! More...

Reviewed on Yelp

14 March 2021

We hired purely move 1 week before. The workers were great. Quick and efficient. We got a few scuff marks on our dresser and couch during the move, but they did make it right. The 2 guys who showed up were super cool and very friendly. We would hire them again if we ever have to move. More...

Reviewed on Yelp

12 March 2021

Jeff, Carlos, and crew just finished our move to a three level condo and we're so thankful we hired Purely Move. They carried incredibly heavy furniture, including a washer and dryer up narrow stairs, and a king bed and mattress up two flights of stairs! They disassembled and reassembled our big pieces of furniture quickly and had us check everything to see if we needed any adjustments or additional rearranging when they were finished. We provided booties for them to wear since we'd just cleaned the carpets and they happily wore them. Great experience all around, from booking to the actual move! More...

Reviewed on Yelp

3 March 2021

Loved they came wearing masks as precautions. Gavin and Mark were very helpful and they move very quick, as well as, in setting up my furniture's. I will definitely recommend your company to my friends and family. I will surely use you again in my future move.Thank you. More...

Reviewed on Yelp

22 February 2021

Instagram was creeping on me and knew I was moving so they showed me this ad to get quotes for local moves. I filled it out and Jon replied right away and really sold me! He was so friendly, courteous and thorough. I really didn't have any questions after our call because he already anticipated my needs and provided me all the info I needed. I got some other calls for quotes afterwards and even if it was less money, I would still go with Purely Move! I love that I was informed the entire time. The follow up emails were great, really put me at ease. I was able to confirm my appointment by paying a deposit. That also ended up being really nice because I didn't have to pay as much once the move was done. The movers were on right on time and worked quickly to get everything done. They even reassembled by bed for me. The parking at the new complex was very small and they were able to navigate the large truck just fine. I am very impressed and incredibly happy I decided to go with Purely Move. Thank you! More...

Reviewed on Yelp

20 February 2021

First time hiring movers and I was NOT disappointed. These guys were great! Communication was great all through the process (scheduling through the actual move). The day of the move the crew showed up on time and ready to work. All had great attitudes and energy, unlike me haha. They handled everything with care, wrapped what I requested and everything made it to the new house (over an hour away) completely unscathed. No plans on moving any time soon, but when I do I will absolutely be calling Purely Move. More...

Reviewed on Yelp

20 February 2021

Very professional every step of the way. Reasonable rate. Everything was handled with care. Excellent crew. Professional and friendly. Followed directions well. A perfect move! More...

Reviewed on Yelp

12 February 2021

First time using a moving service and I would HIGHLY RECOMMEND it! Impressed from beginning to end! From the first phone call, I felt taken care of. I'll probably NEVER move homes by myself again. So worth it. They made this process swift and painless. Everything was carefully moved. No damages. Moved 90% of my apartment (old home to new home) in 3 hrs (I moved 1.5 miles away). They were professional and got to work ASAP. Stayed in good communication. I'm using them again for the last 10% of my stuff in a couple of weeks. Brandon and Damian were so helpful! Thanks guys!! More...

Reviewed on Yelp

11 February 2021

Great three man team who were absolutely hustling while being careful with all our furniture and fragile items. Very pleased to see everyone working, no idle time, and smart coordination of bulky items through tight spaces. I'd absolutely recommend Purely Move and will be using them again for our next relocation. More...

Reviewed on Yelp

31 January 2021

I highly recommend using Purely Move. Their quotes are the most accurate and honest. When i originally got quoted from them I thought the price seemed high for my budget so i looked around for a better deal. I got other quotes and decided to go with the lower one thinking it was more around my budget. Long story short I ended up paying them more than double of what they quoted me and it actually exceeded the quote from Purely Move. After moving into my new house, Purely Move reached out to me to see how everything went and  how they can improve their business (the moving company i used didn't even do this). Even though i (regretfully) did not use their service, I am blown away by the amazing customer service and honesty. From my experience of being taken advantage of from another moving company (with 2 different inaccurate quotes) I highly recommend Purely Move. Thank you for your integrity Jessie. More...

Reviewed on Yelp

31 January 2021

This is our first time experience using moved company. And I very recommended purely move. The guys very nice and fast. They really do a doing good job. Thank you very much

Reviewed on Yelp

25 January 2021

If you're looking for genuine, hassle free movers with no extra hidden fees or BS, Purely Move is the best!!! Super accommodating to my schedule. I am low on funds and needed to move quickly and they did everything they could to accommodate. Highly recommend. More...

Reviewed on Yelp

23 January 2021

Fantastic Service from when I first contacted to after they left.  Showed up on time wearing masks. Made sure to take everything and ask questions when necessary.  Placed everything exactly where I wanted and did it quickly with no damage.  Cj and Damian were the best More...

Reviewed on Yelp

16 January 2021

Phenomenal service. Movers were extremely professional and trustworthy. Once they arrived, they were very quick and began moving the furniture and boxes immediately. Once we arrived to the new home, the movers were really fast in unloading everything and getting it inside. They were safe and wore masks the entire job. CJ and his Partner are very hard workers and get the job done quick! I couldn't find a box and the movers were very attentive in helping me look for it. I found the box and we are all good! Highly recommend Purely Move as they are fast, reliable, and trustworthy. More...

Reviewed on Yelp

14 January 2021

The gentlemen that moved our things were very accommodating and very friendly and helped do things that weren't required.  They explained things thoroughly and went beyond their call of duty .  The tv legs on our 85" TV were broken when we arrive to our new location but Zach made sure we were reimbursed.  We will be doing business again when we buy our home in about a year and a half. More...

Reviewed on Yelp

12 January 2021

So great on time and very professional. Prices are fair and no shenanigans. Friendly as well helps a lot during a stressful move. Thanks so very much. Used them three times. More...

Reviewed on Yelp

28 December 2020

The movers Carlos and Gavin were amazing! Cannot say enough good things about them. They were quick and efficient, and did not damage anything. The estimate differed from the end price, but it was raining (of course it was haha) and I was moving about an hour away. Would recommend for people looking to move furniture to and from. More...

Reviewed on Yelp

24 December 2020

If you're moving long distance, do yourself a favor and hire these guys. THEY ARE AMAZING.Don't take my word for it. Do a quick Yelp search for "Best movers in Orange County" look at the highest rated companies, and filter their reviews to the lowest ratings. Horror stories abound. I had no ideas that some long distance companies essentially sub-contract the move with those huge van lines. Or that your household might be mingled with someone else's. Or that shipments get lost. Yikes! After reading the horror stories I reconsidered the idea of us moving ourselves. But we had lots of heavy antiques, a home gym and tons of plants. Plus we were in dual escrow and both working. We just didn't have the bandwidth to do our own move.I returned to Yelp, thinking, "Surely somebody runs a moving company better." Which was when I saw Purely Move's Yelp listing: Two guys who started a moving company after they'd both had horrible moves. Sounded promising. I checked their lowest reviews. No horror stories. Whew.I gave them a call and one of the owners, Jessie, picked up. We had an in-depth discussion of the job, with Jessie asking more questions than the other two companies I'd called that day. Things were looking better and better. Then Jessie came in as the low bid.The next phase of the job allowed me to create an inventory of everything we'd be moving. Their software was intuitive, and revealing. When I'd taken finished, Jessie called me back. Diplomatically he asked more questions about our household. I found myself wanting to downplay how much we had, which is absolutely the worst thing to do. Who wants the movers to arrive with too small a truck, or not enough crew, because you didn't want to admit how much stuff you'd accumulated over the last decade? My favorite moment of that call was when I (belatedly) remembered a whole group of items we had in storage. Jessie laughed out loud and said, "Miguel, you're killing me." Maybe not the most professional comment, but funny and honest. In the end, Jessie reluctantly recommended we use two trucks. I think he was worried about starting with a low bid and then increasing. But his revised bid was still slightly under the other two companies.Phase two was the Yo-Yo Schedule. Our escrow was delayed three times in six weeks. Though I had tried to buffer the moving schedule, I still had to reschedule IT twice. Which gave me the opportunity to talk with the other owner, Zach. Both times he was extremely flexible. I really appreciated how much Purely Move stretched to accommodate the crazy escrow schedule.Which takes us to the best part of the move, the actual moving! The crew was great. Friendly, communicative, upbeat, competent and fast. They sent two trucks, one to our storage, another to the house. We stayed in synch by texting. I met Dante at our storage unit. Once they got started, I felt perfectly comfortable leaving them to load the remainder and clean up the storage unit. (I'd taped plastic around the entire perimeter of the unit to block spills from neighboring units. Dante volunteered to pull it all up and throw it away so that I could get back to the house.) He texted me a photo of the cleared and cleaned unit. Very professional.The loading crew (CJ, Dante, Damian, Mark, Aaron, Jeff, and Brandon) got everything on the trucks by early afternoon and departed on the seven-hour drive north. The next morning, the unloading crew (CJ, Dante, Damian and Gavin) arrived with the two trucks at our new home. We had the only surprise of the move when we discovered the taller truck could not clear the low-hanging oak branches in the (steep, narrow) driveway. After about an hour of maneuvering, and trying to clear the branches with tools ready at hand, I started to worry they would say they needed delay the move and get a smaller truck. But never fear. The four guys finally found a way to finesse the 13' truck past the 11' branch. It was a great example of the "Do whatever it takes" mindset you see with high-end moving companies. After that, the unloading was a breeze. The crew was energetic and friendly throughout. They accommodated my request for no shoes on the carpet. They quickly understood which rooms in the house mapped to the staging labels on all the boxes, and placed all the boxes and items where the labels indicated. They never stopped asking if there was more they could do, if we wanted various items moved or shifted, and if we were happy with how things were going. After the stressful intensity of dual escrows, their cheerful focus on getting the job done well, and quickly, was refreshing. They were a joy to work with. I hope we don't move for another twenty years. But if we do, I know who we'll call to do the heavy lifting. More...

Reviewed on Yelp

21 December 2020

Very efficient, had good ideas for transporting awkward items.  Had a difficult time getting my couch through an awkwardly designed hallway, but eventually prevailed. Would use again if needed in the future, or recommend. More...

Reviewed on Yelp

14 December 2020

Jeff and Carlos were amazing. Quick, friendly and professional. I would definitely recommend Purely move to anyone looking for movers.

Reviewed on Yelp

7 December 2020

Zach and his team members moved me during the initial shut down pandemic crisis in May 2020 using COVID-19 precautions with safe distancing and PE. The movers moved my entire apartment from 3 stories to another place 2 story without any damage to my furniture or other items.  Great service and will use them for any future moves!! More...

Reviewed on Yelp

28 November 2020

Recently moved apartments within the same complex.  From past experience, you think to yourself "oh its only one building over, it can't be that bad, ill do it myself. ..", but it ends up being horrible lol.  This time around I hired Purely Move to help and so glad I did, worth every penny.  They provided 3 movers...who were all kind, efficient, and careful.  I was probably ill-prepared, didn't pack much ahead of time, but they helped me out and we moved whole apartment in 3 hrs.  Would not hesitate to utilize their services again for future moves! More...

Reviewed on Yelp

28 November 2020

Guys were quick, efficient and super friendly to us and our dog. Took really great care of our belongs for our quick move. Highly recommend. Thank you

Reviewed on Yelp

26 November 2020

Really happy with their services. Guys were prompt and professional. They took care of my stuff like it was their own. I've used other movers before and its like they hire ex-cons. Not Purely Move, their guys were LEGIT and had my total trust. More...

Reviewed on Yelp

14 November 2020

Would highly would recommend purely move! They were professional, quick, efficient and handled everything very nicely. They went above and beyond for us!  Would use them again in a heartbeat. Thank you so much:) More...

Reviewed on Yelp

8 November 2020

These guys were so great! They went above and beyond to make sure my whole move went smoothly. Moving is never fun but if I had to do it again, I'll definitely be calling Purely Move. Thanks guys!

Reviewed on Yelp

6 November 2020

My husband, baby, and I moved last Sunday and had been shopping around for movers, well, entertaining the idea of movers. We've moved four times in the last two years . I cannot recommend these guys enough!!! This was our first time getting movers, and they far exceeded our expectations. Dante and Damien were the two that showed up to help, but everyone I had spoken to via email and phone were super cool as well. Definitely gives you a very family and friends vibe. As a woman, I didn't feel like I was dealing with intimidating men just trying to squeeze as much money out of me as possible (always happens). The price was EXTREMELY reasonable, and they took good care of all of our stuff. Our family came to help us unpack and they had nothing but great things to say about the movers as well! Hoping we don't need to move in the next couple of years but when we do, definitely will hit them up again! More...

Reviewed on Yelp

5 November 2020

I highly recommend Purely Move for your moving needs! You will be impressed and the level of professionalism, attention to detail, timeliness, and overall work ethic these guys give on the job. I've witnessed many moving companies through the years with my 8 years in the military and was very impressed with Jessie, Mark, and the whole Purely Move team. I'm definitely going to use them again for any future moves. Thank you guys so much for the amazing work you guys did and continue to do daily! More...

Reviewed on Yelp

27 October 2020

Must start by saying- THESE GUYS ARE AMAZING!!!!My boyfriend and I both had our own places and moved into a house- our move was a lot since two households were being combined to one. They were right on time and got down to business very fast! My boyfriends place had most the heavy furniture- not to mention a PELOTON Treadmill and 5 TVs ---- Hire THESE GUYS! It was a long day of non stop for them and we greatly appreciated their hustle and care for our belongings! Thanks again Zach and our 4 movers! More...

Reviewed on Yelp

25 October 2020

All I can say is that this company and crew were awesome. Jessie answered all my questions and was super friendly and easy going.  The crew (Carlos, Sam and Aaron YOU GUYS ROCK!) arrived on time on Sunday to load up my moms house. Happy to wear masks for my as my mother is very sick They were efficient and careful- wrapped up everything nicely. They followed direction- some stuff need to be dropped off at storage and some stuff came to our house and they got it right. They had to move a bunch of  heavy furniture upstairs and never complained and were super careful. I asked a favor to move some boxes from my house to storage after 8 hours and they did it no complaints They all just had great attitudes and were genuinely nice guys- it really meant a lot during this very stressful time in my life. Highly recommend!!! More...

Reviewed on Yelp

22 October 2020

Our movers Carlos and Jeff were great. They were very friendly, respectful, did a good job padding/wrapping furniture to protect it during our move from north county to south county, and got it out of our old place/into our new place without issue. When the bed wouldn't fit up the narrow staircase they knew exactly how to get it up/in through the upstairs slider door on the balcony. Same with the fridge, quickly figuring out the best way to maneuver/rotate it around when it didn't initially fit through the kitchen doorway. They were understanding and respectful of safety precautions during this Covid pandemic. I'd definitely recommend Carlos and Jeff as a moving team. Zach was also very on top of things and helpful as we were getting initial quotes and booking our move--he also was immediately on it when I accidentally typed 2202 instead of 2020 when scheduling! The only reason why I did not give 5 stars is it took nearly all of the 3 hour minimum to pad + load + unload a couple couches, coffee table, desk, ikea island/counter, mattress/box spring, a large bookcase, and a coupe end tables. If we'd had lots of boxes, or if my wife and I hadn't already moved on our own the smaller pieces of furniture (bookcases, dinette table, dresser/armoire), TVs, dishes/flatware/glasses/pots/pans, all our clothing, the bed frame, photos/art/decorations, etc... it seems like it would have been a very long and expensive day--especially if we'd utilized the included packing options offered in our quoted rate. It all did indeed fit the bill exactly for what we needed, and was accomplished in the time frame expected. Yes we did do a lot on our own, but hiring a mover--specifically Purely--for the large items was definitely a smart move and we're happy to recommend them. More...

Reviewed on Yelp

15 October 2020

Very professional and friendly. They were on time, and moved quickly and safely. Movers Carlos and Jeff were friendly and careful with our things. They wrapped everything, took apart a bed and reassembled it after the move. No messing around. These guys were so good and made it so smooth and easy.  I would recommend them to any one. More...

Reviewed on Yelp

9 October 2020

They were timely and professional and moved my apartment to another city quite fast. Thanks so much for the great service.

Reviewed on Yelp

30 September 2020

They were extremely nice, helpful and accommodating and packed the things I wasn't able to quickly and expertly. They were SUPER FRIENDLY AND FUNNY and they got the job done thoroughly and in great time! Thanks guys for making my move stress-free and easy! More...

Reviewed on Yelp

25 September 2020

Jessie and his team were great. Luckily they were able to accommodate us on short notice and rescheduling 3 times (due to escrow). Gavin and Luke came to our place and gave me the game plan for the day. The communication was clear and appreciated the time they spent explaining the process. Especially since this was the first time  I hired movers. Very happy with my experience and will be recommending them to everyone I know. More...

Reviewed on Yelp

22 September 2020

Foot prints  on my white couch, broken bowl, scrapped my refrigerator I bought a year ago. They had troller for boxes and they carried one box out at a time. Tanner and the young man did not seem experienced at leading, not organizer, better for just lifting.I went to pick up keys was gone for a couple hours, when I returned only a few boxes were on the cart.So two stars for being polite the lacking scores, for men's  foot print on couch, scapping and scratching my refrigerator, and little to no organizational skills. When I told Tanner he just stared. Nice guy but he is not the guy who should be leading any moves.And..the drivers got lost coming to the apartment. More...

Reviewed on Yelp

22 September 2020

Great experience with this moving company. They came on time, carefully disassembled/wrapped furniture as needed, and packed the truck very efficiently. You don't need to pack everything in boxes (I had put some stuff in tote bags) but its suggested to make the moving process a lot quicker. Delicate items I took in my own car. Even with it being a hot Summer day and our apartment being on the 3rd floor, the total time ended up being less than I expected. I would highly recommend this company in the future to friends and family. More...

Reviewed on Yelp

14 September 2020

Zach was very quick to give me an initial quote at a great rate. He was a little behind schedule due to an unforeseen circumstance, and added additional help for my move. Zach and his team moved very quickly, and even had to lift my couch that did not fit into the door.. up onto a second story patio. They did this with ease and painlessly. I would recommend Purely Move to my friends and family.Thanks guys More...

Reviewed on Yelp