Pig N Pit

I will outline objectively the occurrences that took place at our wedding on April 30 with this catering company. I will attach screenshots of the conversations that took place and the responses from the business owner, Sherry.

We had a buffet service with Pig n Pit with two types of meat, chicken and beef. We agreed, per our contract, to provide both meats to EACH guest, 6 oz each. At our wedding, servers required each guest to only choose one meat, either chicken or beef. Guests were turned away and only received half the portion that we paid for. That alone, is half the money we paid to Pig n Pit.

We agreed to 3 desserts, again per the contract, brownies, lemon margarita bars presented in a tiered platter as well as a fruit platter. On our dessert table, all that was found were the brownies, in trays, not in tiers. No lemon margarita bars, no fruit platter. Later it was mentioned that the fruit was presented with the appetizers due to "no space on dessert table." Lemon margarita bars never made it to the wedding. To keep count, that is half the entree portion gone and now one third of the dessert.

The following was agreed upon, in written conversations by the owner Sherry, but was not fulfilled. The wedding cakes were to be cut and plated in their entirety. Servers only cut one cake (the sheet cake) and refused to cut the tiered cake. This $600 cake was then thrown away at the end of the night because no one ate it due to it not being cut and served. The owner again agreed, in written conversations, to rinse off the rented china and box them up. The china plates were never rinsed, only a portion were boxed up, and some even left on the tables. The groom talked to the servers to rinse them, per the agreement, and they refused. One server, under her breath, but loudly enough to hear, "I ain't doing that." Our family, friends, and day of coordinator all stayed after the wedding for hours to rinse and box the plates.

This takes me to the servers and professionalism. Imagine being the bride and groom and going on Instagram to find that your videographer posted about the catering service at your wedding, warning people not to book them. On other multiple occasions, we were told of how rude the staff was to other vendors and even guests, including parents of the bride and groom. They were dressed in unacceptable clothing, such as a crop top for one of the ladies and sweatpants for one of the guys. Those were just the two that delivered the plates to our table. On a side note, our plates had two meats which makes me think this was intentional, since we knew the contract and the guests obviously didn’t, but I will not assume. In the images below, you will see her excuse for servers not offering the two meats, “no space on the plate.”

After contacting Sherry, she was adamant on only refunding $500, which are for the lemon margarita bars being missing ($275) and the rest for the two servers. We wrote a letter outlining in all ways the contract was breached and gave Sherry 3 days to reply. She replied and said that her attorney will reach out by Monday. Nothing. On Wednesday (8 days later from initial contact) we contacted Sherry, she said she was busy. No answer from attorney. No money offered over $500.

In the pictures, you see screenshots of the conversations and also, interestingly, a screenshot of the Pig n Pit Facebook page the day before our wedding, asking for servers, anyone to work our wedding. Meaning, the “servers” at our wedding could have been anyone with no experience or professionalism, which was apparent.

As one can imagine, this was the most embarrassing thing that could happen at a wedding. In conclusion, if you book this caterer, you will not get what you paid for, your contract will be broken and money stolen from you, and you will get zero remorse from Pig n Pit for it. More...

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Reply from Pig N Pit

As you can imagine, there is so much more to this review than can even be responded to. I made every effort to satisfy this couple before, during and after the event. They were demanding a complete refund which was in no way warranted. I was happy to refund for the items that were legitimately of concern. When folks don't get their way, they go to bashing on social media. The bride told me she was going to make sure our reputation was ruined before I even had a chance to offer a solution or any refund at all. I can live with that, but I can't live with having my services and hard work reduced to not worthy of anything at all. You can read reviews on us from many sources and it will be apparent that our food and service is excellent. Of course, there will always be those who you try and try but can't please. I pride myself and my good relationships with my customers. If anyone would like testimonial letters, I am happy to provide them. We will continue to give our most sincere effort to each of our clients.

Absolutely Amazing! Throughout the whole process I felt like I was important to her. The communication was flawless. They definitely underpromised and over delivered.
I used them for catering my wife's surprise birthday party. She helped me out in helping decide the menu and working within budget. Plenty of food and everyone raved about how good it was. Everything exceeded my expectations and I don't know that I will ever use another caterer. I will always go to Pig and Pit first. More...

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Reply from Pig N Pit

Always an honor to serve! Thank you so much for allowing us to be a part of this memory...

Loved the barbecue nachos I can't wait to try something else the next time I see them out and about !

Reviewed on Facebook

We are new to the area and accustomed to a Yankee view of BBQ. Oh my word how surprised I was. This food is remarkable. Can't wait to visit again!!!!

Reviewed on Facebook

Love the pulled pork sandwich it's to die for!! The taste is unbelievable..

Reviewed on Facebook