There is always someone better. That is th one thing I've learned over the years. But finding that person is the hard thing. We have had many successes with helping people achieve their goals. We have had a few failures as well. We take full responsibility of the failure even if it was the client not following through with our program. If someone fails that is a failure for us as well, maybe we could have coached them differently or motivated them differently. With that said we do understand that not everyone is the same, and neither is our Training. We tailor our training for that one person no matter if they are web based training or in person, each person receives their own program designed specifically for them.