Pet Assist
Winslows, Massachusetts
(36)
Winslows, Massachusetts
(36)
36 customer reviews
Lisa C
We have used pet assist for about three years. They are very responsive and caring towards animals. We also get picture updates about our cat so we can see he is happy and active when we are away. They will also adjust lighting, temp, and bring in mail. Highly recommend! More...
Reviewed on Better Business Bureau
Richard G
Pet sitting for my 2 cats. Feed them. Hang out with them in the morning and late afternoon. As usual over the past 10 years, excellent. Cats are happy. Mail is picked up. Especially like the email with pictures of the cats when they stop by to feed and sit with them. I highly recommend Pet Assist. Service is excellent. Staff is excellent. Price is right. 2 thumbs up!!:) Money well spent for peace of mind. More...
Reviewed on Better Business Bureau
Deb S
Pet Assist is the best pet care service I have ever used. They are completely organized, highly reliable, and do a fabulous job with my quirky cats. I feel very confident that my fur babies are getting the very best care when I am away on vacation or business. Their reservation and payment system is wonderful...you can book services and pay online, a huge convenience for someone like me who cannot take personal phone calls at work. They carefully assess you and your pet's needs during an initial visit, and if and when needs change, you can update information online in a pet profile. How great is that? And with each visit, they leave a written report of how your pets are doing, something I love to read when I get home from my trip. They bring in your mail, turn lights off and on, and assess the welfare of your pets while you are gone. I don't like to be away from my pets at all, but when I have to travel and I cannot take them, I have all the confidence that they are in the best hands! More...
Reviewed on Better Business Bureau
Cathy R
This was our 1st time using Pet Assist and we were completely satisfied and happy with the services. Receiving daily emails with a picture of our cat was great and helped us to relax and enjoy or vacation knowing he was in such good hands. I did like the "get acquainted" visit, it was helpful for me to fully understand what service would be provided as well as allow for them to meet my cat prior to us leaving for our trip. Will be using them again as well as recommending them to family and friends. More...
Reviewed on Better Business Bureau
Timothy D
I've been using Pet Assist for many years. Andy & team are the best I've worked with. Whenever I leave for vacation or business trip, I don't need to worry since I know the Pet Assist team are always on top of things. What I especially like: 1. High transparency & communication - I get emails with photos and documentation after every visit so I know what's going on. 2. Punctual - the team has always been on-time. 3. Thorough & thoughtful. The team has consistently gone above and beyond. A few times when something was off in the house (i.e. - plants looked dry), the team let me know and took care of the issue. Awesome. I highly recommend them. More...
Reviewed on Better Business Bureau
KELLY M
The pet assist team are consumate professionals . The tender loving care they provide my furry sons is priceless. I have used pet assist several times a year for five years and each experience has been positive and consistent. i appreciate the peace of mind pet assist delivers. More...
Reviewed on Better Business Bureau
Matthew S.
PetAssist is the kind of service company you hope to find! Janis and Andrew always respond promptly, and our 2 dogs love their visits from Betsy and her fellow walkers. What we appreciate most is how willing and happy PetAssist is to meet our needs! We work full-time & have a toddler and an old house we’re working on, and they have always been flexible with our schedule, our budget, our messy house, and even the occasional “oops we forgot but we still need a walk!” Everyone is always professional & friendly- we’ve interacted with a ton of companies in the nearly 2 years we’ve been in our house, from asbestos removers to window replacers- and PetAssist is tops! More...
Reviewed on Better Business Bureau
Matt V.
We absolutely love Pet Assist! From the first meeting, they've been professional, caring, and dedicated to taking care of our cats when we are away. Andrew in particular has been amazing! Our normally non-social cat has even warmed up to him. Everything is always taken care of. More...
Reviewed on Yelp
matthewtvincent
We absolutely love Pet Assist! From the first meeting, they've been professional, caring, and dedicated to taking care of our cats when we are away. Andrew in particular has been amazing! Our normally non-social cat has even warmed up to him. Everything is always taken care of. More...
Reviewed on Better Business Bureau
izaltsman
When I am away from home, it is extremely important for me to know that my cats are in good hands. And I am very happy that Andrew and Janis from Pet Assist always take great care of my cats. I especially like the fact that they send me an email with a picture and a brief status update after every visit. I definitely appreciate those real-time updates!!! More...
Reviewed on Better Business Bureau
Devin L
The Pet Assist team has been amazing! They have been walking my two dogs over the past month and I wish I had reached out to them sooner. When I first reached out, the team was extremely responsive and knowledgeable. We had a meet and greet based on my availability (which was at night) and they knew just the way to interact with new dogs and a dog that is extremely timid. Once I decided they were the team, I got my account set up and downloaded the App where I could communicate with the team as well as pay invoices. The other great thing about the App is that I get photo updates once my dogs have been walked - I love it! On top of the photos, they also leave a little report card type note on my table to give me a better description of how the walk went. I really don’t know what I would do without Pet Assist. My only regret is that I didn’t reach out to them sooner. Thank you, Pet Assist! Your professionalism, knowledge and the peace of mind you give me are unmatched. More...
Reviewed on Better Business Bureau
Betsy F.
I was away for 12 days and Pet Assist took care of my aging cat. They came everyday to feed, play with and care for her. They also watered my plants and checked on the heat. I received a picture and a note everyday, about how my cat was doing. It is a great service especially for animals who are most comfortable staying in their own homes. Pet Assist is reasonably priced. More...
Reviewed on Better Business Bureau
Edy M.
I wouldn't trust just anyone with my dogs, and I know I can trust Pet Assist. They are selective with the staff they hire and I trust their rigorous assessment. After all, these people are coming into your home and taking care of your family. They have cared for all four of our dogs at different life stages throughout the past 5+ years -- one as he approached his elderly years and eventually passed, one as a middle aged dog who passed from cancer, and now a middle aged dog & a puppy. They have been amazing, compassionate, & understanding with each. The bond our dogs have with their dog walker is clear - she is a family member. She loves these dogs as if they are her own. I know she even took the time to visit another clients' dog when he was sick in the hospital. Pet Assist is reliable, sets & adheres to standards, & hires the best.... and when we've had the owners come walk our dogs, they're pretty amazing too! Our dogs are tough judges of character, & they not only love the dog walker they see everyday, but they love Janis & Andrew as well! More...
Reviewed on Yelp
Millie G
We've had such a wonderful experience with PetAssist! The staff is professional, courteous, and attentive, and it is clear that they all love pets through and through. We love the website for easy scheduling and payment processing! More...
Reviewed on Better Business Bureau
J M
Pet Assist is professional, kind, courteous and efficient! I'm SO happy I found them!!
Reviewed on Better Business Bureau
Judy Q
We have used Pet Assist Services for several years for our dog. The Pet Assist Team provides excellent care, they are always punctual and dependable and go above and beyond to provide great service. I would highly recommend Pet Assist to anyone! More...
Reviewed on Better Business Bureau
Theresa C
Great staff and wonderful service
Reviewed on Better Business Bureau
Megan R.
Pet Assist is a life saver. They've been walking my dog for about two years now, are extremely reliable and professional, and they have gone above and beyond on many occasions. Janis and Andrew take great pride in their business and providing excellent customer service. They have an easy online system for payments and communication. They are extremely responsive, responding to my messages within minutes.They take care of my dog like he's their own. And they take care of me when I do something stupid and need them to check on the dog or the house. They may be a little more expensive than some alternatives, but they are 1,000% worth it. More...
Reviewed on Yelp
Nicole B.
Janis was wonderful! She took care of my cats for two days and sent me pictures/wrote a report for each day. Both they and I were very comfortable with her. I would use Pet Assist again and would definitely recommend them. More...
Reviewed on Better Business Bureau
Rebecca R.
We have been SO thrilled with Pet Assist and the care they provide for our cats! Betsy is always kind and wonderful with our "fur babies" and we love getting the daily email from her showing pictures of our kitties.
Reviewed on Yelp
Zoe B.
Great service! My trip, due to plane cancellation, was extended by two days to 10 days. Pet Assist had no problem covering the extra days on very short notice. Smokey was fed, patted, played with twice a day. Twice daily notes were in the kitchen covering Smokey's eating, mood and everything that was done or checked. Wonderful peace of mind when leaving a treasured pet! More...
Reviewed on Better Business Bureau
Peter N.
For the past four years, we have used Pet Assist. They first came to our home to do an initial greeting and got to know our dog and make sure they understood his temperament and how to best take care of him. Each day they would come to our house and make sure that our dog got the best care. The walks are catered to his needs and the weather conditions. They always gave him some TLC and loved and sent us pictures of how the went. A detailed note is also left behind letting us know how the walk went and any information that may be important for us to know when we return. There is also a quick email that gets sent out immediately after the walk with a picture of how our boy is doing. We could not have expected more professional service. When our dog became ill and seemed to be in significant discomfort compared to how we left him that morning, they contacted us and brought him to our vet and waited with him until we were able to get there. We could not have been more thankful for their love our dog and making sure that he got the care that was needed. The new website and app make communication easy and quick. I can schedule new walks and make any changes, as well as leave notes for our walker. Payment is also quickly done through the app and is very easy. Some may look at the prices as high compared to a local walker in town, but Pet Assist is fully insured and left us assured that our dog and home were in good hands. I felt as if the cost was a good value considering the service we received. More...
Reviewed on Better Business Bureau
Erica B.
We've hired the Pet Assist team a few different times to care for our 3 cats, kitten age to senior, while out of town, including feeding, cleaning their litter boxes, and bringing in the mail. They are simply wonderful to work with. From the initial home visit with the team before we selected them to watch our cats, we felt extremely comfortable with the level of care and attention our babies would be getting while we were away. They are very responsive to questions, and while we are away send us pictures of play time. I would highly recommend the Pet Assist team. More...
Reviewed on Better Business Bureau
Randi S.
I've used Pet Assist several times and will definitely be using them in the future. They take care of my small parrot and several doves while we're away, and they do a wonderful job. We have them visit morning and night, and they send us a brief note and photos for each visit. Pet Assist is a very well organized and professional business, and we have complete peace of mind while they are taking care of our demanding little parrot and doves and watching after the house. They have tens of excellent reviews on Angie's List as I write this, and like so many others, I recommend them wholeheartedly. More...
Reviewed on Yelp
John G.
I have now used Pet Assist about 4-5 times and find them to be consistently professional and genuinely caring. It is a relief not to have to worry about our dogs when away.
Reviewed on Better Business Bureau
Erin B.
We were delighted at the service provided by Janis, Andrew & the Pet Assist Team! The dog walkers were fabulous, all of our inquiries were responded to in a timely fashion and we felt completely at ease knowing that our girls were being taken care of by such caring individuals. We will be repeat customers if we ever move back to the area and recommend this PetAssist team 100%. More...
Reviewed on Better Business Bureau
Diana G.
Excellent experience. They are reliable, responsive, and loving. I used them for dog-walking. A bit expensive but they do a great job, even sending photos after each walk!
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Jessica C.
The Pet Assist team is AMAZING!! We have been using them for 1.5yrs and they make our lives easier and our pups lives more enjoyable. They are dependable, professional and very accommodating. Cannot say enough about them!! I strongly recommend their services. More...
Reviewed on Better Business Bureau
Ann C.
Best service we have ever used! Completely reliable and professional. They take great care with our cats and we trust them completely.
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Terri K.
******, ***** and ***** and team provide excellent service and care for our animals. They are trustworthy, caring and go above and beyond when it comes to caring, walking and tending to pets. We highly recommend them.
Reviewed on Better Business Bureau
Joanne
A great service!! I highly recommend *****, ******, and the entire Pet Assist team.
Reviewed on Better Business Bureau
J. P.
I love using Pet Assist because I can count on them to provide excellent care for my cats. I don't like leaving my pets alone when I go away, but I feel secure knowing that Pet Assist provides wonderful care for them while updating me on a daily basis. Even my shy little girl cat loves ***** and ***** and the gentle care they provide. Pet Assist also performs basic housesitting functions, which is great and convenient when I'm away on longer trips. They are always professional and go above and beyond to make sure my pets are cared for. When I forgot to leave a key for them, they called every number on my contact list until they were able to reach someone and get inside the house. Prior to taking you as a client, Pet Assist does an intake visit to meet you and your pets and to learn where everything they need in your house will be. They are true professionals who really love animals. I am finally able to relax and enjoy going away knowing my pets are in their good care! I cannot recommend them more highly! More...
Reviewed on Better Business Bureau
C. M.
The folks at Pet Assist are wonderful with my three dogs. They all look forward to their weekly visits, where they have great adventures on their half-hour individual walks, and play time in the yard. While we have a 'regular' walker with Pet Assist that they know and love, when she's not available, our service doesn't miss a beat - I can always count on someone to be there when they say they will. They've been great with short-notice emergencies, too! More...
Reviewed on Better Business Bureau
Deb
I chose Pet Assist to care for my 2 older cats while out of town. They spent time before my trip to come over and meet and collect info. They were So thorough and covered every detail in the cats care. They will feed, water, give medication, play, clean litter box, check temperature and much more. They even texted pics and updates to me after each visit! They are excellent and I highly recommend Pet Assist. More...
Reviewed on Better Business Bureau
D. C.
Pet Assist took care of my 2 cats while I was on vacation for 7 days. The care provided was amazingly professional and it's evident that they truly love animals. I received daily pictures by email as well as daily reports to read upon my return. I can't say enough about Pet Assist and I will definitely use their services again - as well as recommend them to all my fellow pet lovers! More...
Reviewed on Better Business Bureau
Kevin C.
I have 2 shelties that are visited 3 times a week by Pet Assist. We are very pleased with this service and would recommend them to any dog owner looking for responsible care and friendly staff who love their canine customers!
Reviewed on Yellow Pages
