Peak Facility Solutions

1. Dedicated Account Manager: We propose assigning a dedicated account manager from Peak Facility Solutions to Alliant. This individual will serve as the primary point of contact for all communication related to janitorial services. The account manager will liaise directly with your management team, providing a streamlined channel for feedback, concerns, and requests for improvement.


2. Clearly Defined Cleaning Standards: We will collaborate closely with your team to establish clear and comprehensive cleaning standards tailored to the specific requirements of Alliant Systems. These standards will outline the expectations for various areas, including the bathrooms, tables, lofts and other unaddressed areas. By setting specific benchmarks, we can ensure that the cleaning technicians understand their responsibilities and work diligently to meet these standards consistently.


3. Training and Performance Evaluation: Peak Facility Solutions will conduct thorough training sessions for the cleaning technicians assigned to Alliant Systems. This training will focus on industry best practices, proper cleaning techniques, and the importance of attention to detail. Additionally, we will implement regular performance evaluations to monitor the technicians' progress and address any areas that require improvement. This process will ensure that the cleaning technicians are equipped with the necessary skills and knowledge to perform their duties effectively.


4. Real-Time Quality Checks: To uphold accountability, we will introduce a system of real-time quality checks. Our account manager, in collaboration with your management team, will conduct frequent inspections of the cleaning work performed at Alliant Systems. This proactive approach will identify any shortcomings promptly, allowing for immediate corrective action. Through these quality checks, we will maintain a high standard of cleanliness and address any concerns in a timely manner.


5. Open Communication Channel: We understand the importance of open and transparent communication. As part of our solution, we will establish a communication channel that allows your management team to provide feedback directly to the cleaning technicians. This direct line of communication will ensure that any specific concerns or requests for improvement are effectively conveyed and promptly addressed.