Out Of The Box Technology
Winter Park, Florida
(38)
Winter Park, Florida
(38)
38 customer reviews
Laz S
All I can say is go read the terrible reviews at BBB.
https://www.bbb.org/us/or/portland/profile/accounting/out-of-the-box-technology-1296-22067758
BEWARE!
Tricia
BEWARE!! My bookkeeper spoke with Donna on Sept. 18th and was given an estimate of $450 for an assessment. When I, the shop owner, spoke with Donna she quoted me $650 for the assessment. That was red flag #1. On September 19th she sent over a DocuSign document at 12:55pm prior to our zoom meeting at 1:30. She said it was required before the meeting. I understood that I was not to be charged for any services until we submitted our information to them for the assessment. After the zoom meeting...I just didn't have a good feeling. I could see Donna on the Zoom call but not Osita who would have been the one to do the assessment for $650.00 (Red Flag #2 chose not to be seen in the zoom call). Note, that price does not include the actual migration which when I asked him how much that would cost he gave me a range from &750-$3000 that was red flag #3!!!! I've only been open for 6 months and our prior bookkeeper used qb desktop and we needed help migrating the information to qb online for the new bookkeeper. I became suspicious with such a large range in pricing, not to mention my gut kept telling me not to move forward! After the 30 minute zoom call, I decided I was not going to move forward with the company and on Sept. 20th at 8:34am decided to respond to his email requesting files and I cancelled moving forward with their services. Imagine my SURPRISE when I decided to check (gut feeling) my American Express card and find that I was charged $666.25 on Sept. 19th the day of our 30minute zoom consultation! They charged me THE DAY OF THE CALL!!! According to the DocuSign I have a full 24 hours to cancel with written notice. I complied with that by sending an email directly to them both canceling services. No services were ever rendered by this company and still they charged me! I called the number on my American Express card for the company and it went straight to voicemail. I then called the number Donna had used to call me several times prior to our meeting that was captured on my cell phone and...of course....it went straight to voice mail! American Express is blocking the charges and doing an investigation on my behalf. I have emailed Donna and Osita requesting a full refund and letting them know that I did not appreciate being charged the full amount before any files were exchanged for services never rendered! STAY AWAY!!!! More...
Maria
They charged me $450 which I was told would be for helping me sort out how to fix my issues. It ended up being for them to tell me what my issues are. I already knew all my issues!!!!! I just needed some assistance fixing them. Now they want to charge me more money for that. What a scam!!! More...
Esten
Place is a joke, try call there support number anytime.. you will get a voice mail, but open chat and put your number in and have a simple question? Prepare to be bombarded with calls from a manger, supervisors, etc to blow you up, but as soon as as your setup and run into an issue. BACK TO VOICEMAILS. You're better off making your own sever from a goodwill computer, it'd work cleaner, and you'd have more support lol. More...
Sale Development Representative
BAD BAD BAD Place to work. They bring you on by telling you a whole lot of lies. They have managers who are sleeping with other employees (from the same team) VPs who have never worked in SaaS sales before but will can you just cause. You will never reach your goal because marketing doesn't market correctly. Only work here if your child is about to be taken from you and the judge is forcing you to get a job.Pros Free LunchCons Prejudice, lies, no advancement More...
Reviewed on Indeed.com
Barry Kirwan
Best iPad Pos system on the market. Easy to use, robust and advanced features that smashes the competition. Service from local agent is top class.
Reviewed on Google Maps
2 Client Support Specialist (IT) Support
Revel was a fun place to work. The purchased lunches for employees on a daily basis.Revel offered great training prior to working for the company to insure proper knowledge.
Reviewed on Indeed.com
Application Manager
Awesome company to work for, you may have to move because they moved from the Dallas area but a great company none the less to work for. I received great training and it has great people as well More...
Reviewed on Indeed.com
Ben Bethel
I'm not sure if this is the actual listing for Revel... but in response to the reviewer who gave 1-star, I've had a different experience. .. their online support system is immediate and responds in seconds... they respond to their Facebook page in minutes... they answer the phone immediately. The company has $200 million in backing and could be considered a local Valley company as 200 of their 250 employees work here... More...
Reviewed on Google Maps
Join Me Drones
So far so good. System is easy to use. Customer support is professional and responsible.
Reviewed on Google Maps
Curtis Boldman
Revel has been a great point of sale system for my company. The lack of customer service from the major POS providers made us search out a new option and we discovered Revel. While there was some growing pains they are always available to help fix them and actually listen to us and make improvements to their system to fit our needs with every new app release. It is user friendly, especially the back end. I can change prices or add items from anywhere as long as I have web access. It has made things really for our management team. More...
Reviewed on Google Maps
Daniel Da Silva
I've been using Revel POS systems for my restaurant for the last 3 years. It has been a tremendous tool in running and managing my business. The technical support has really improved and is very helpful with all my requests and questions. They also follow up promptly to ensure the queries have been successfully resolved and continue to be so. The back end managing of the system has helped me manage my POS from off site locations as well as extensive modifications and customizations to suit my operation. All in all, I have been very content using the Revel POS platform. The system and technical support are a great win for me! More...
Reviewed on Google Maps
Sales Manager
Working at Revel Systems was a great experience. From being the first person in NYC to running the office over the last 2 years. The culture that we bred was one of high energy, high demand for success, but fun. Everyone had each others's backs, helped each other out, and most importantly wanted to go and succeed above and beyond their responsibilities and individual goals. The people that I managed and worked along side across the company was so enjoyable. Additionally the actual product that we offered was amazing. It really provided feature that could help business's be more efficient and grow. More...
Reviewed on Indeed.com
AR/Billing Rep
It was a good company to work for with good benefits. A lot of happy hours and fun people to work with. A lot of team orientated activities so you will enjoy working here.
Reviewed on Indeed.com
Onboarding Specialist
I definitely enjoyed working at Revel and the people that I worked with. I do believe that processes need to be reviewed and making sure employees are coached to know the escalating consequence for their actions. I also believe that there should be a more streamlined way to advance within the company. Overall it was a great place to work and I believe as the company grows they will address changes they need to make. I do believe that some of the changes will be painless if they listen to the employees that are on the front line with customers, as most companies should.Pros Great benefitsCons Challenging training process, and short window to understand processes before being placed in production More...
Reviewed on Indeed.com
mark jones
Partnering with Revel was the best decision I've ever made when it comes to running my small business. They have been truly been more like a business partner than just a point of sale system. The support reps have answered my calls at midnight (often when I do my bookkeeping) and patiently helped me figure out any problems. More...
Reviewed on Google Maps
andrew fabrio
Great product, and the only one like it on the market right now.
Reviewed on Google Maps
mia tratollini
The iPad and the software is very modern and sleek. It is also extremely user friendly. Did not take me too long to master the front end because the software is intuitive and similar to using other apps on the iPad (with large buttons etc. ) My sales person, David, has continued to follow up with me to make sure everything is working smoothly. Support has been quick to return my phone calls and walk me through any problems. More...
Reviewed on Google Maps
Mary Plum
Great company!
Reviewed on Google Maps
James T.
I have never been so lucky in my life then when i started using this business platform to run my restaurant. I was able to instantly see what employees were stealing from me which was a big shock as I thought they were my friends.
Reviewed on Better Business Bureau
Operations Manager
Amazing place, best ever for people who want to grow fast. Management is understanding and helpful, at the same time highly experienced and positively pushy. Pros Salary, benefits, free food, great environment More...
Reviewed on Indeed.com
Sales Executive
Revel is in a great position to offer growth to those that put in the time and effort. Revel's company values perfectly illustrate the skills I've learned and continue to develop: teamwork, results, customer centricity, entrepreneurship, urgency, and being lean. Skills that will apply to excelling in both career & life.Work/life balance is great due in part to awesome teammates & management that listens. Upper management may be another issue, but my personal manager knows how to manage.If you're mature and open-minded enough to navigate late-stage start up life with Revel, you're joining a fantastic organization. If you want everything handed to you with no effort, you might want to find a different company.Pros Catered lunch, snacks, drinks, business casual environmentCons Procedural inconsistencies across departments; good communication takes work More...
Reviewed on Indeed.com
Manager
Revel systems is a place where you can and will make a difference. In one year my hard work and results resulted in me getting three promotions. Revel is a hot product in a new market with tons of room for continued growth. We have an open environment where people are given responsibility and allowed to run with it. Co-workers are great to hang out with at work and after work. Free lunch and happy hours. Lots of perks Best of all good people, good job and I have funPros opportunity to growCons running out of space so it is hard to find a from room some times More...
Reviewed on Indeed.com
Corporate Recruiter
Revel has been a great company to be a part of over these past couple of years. Getting to be a part of this global growth has been fascinating and you really get to understand and appreciate all that it takes to make a company tick every day. Everyone who works here, works here because they want to. The culture is infectious not only here in our SF Headquarters, but within every other one of our 10 offices both here in the states and overseas.I really enjoy the transparency from upper management and where they are taking the organization. There is a lot of hard work that goes into making this company run and it starts with our management team. They do a great job leading by example and I think that is very important. As with any company, you experience ups and downs. However, we do a great job rebounding over hurdles that come up. I think this makes the company even strong and helps us put in the infrastructure necessary to continue to grow both domestically and internationally. Overall, I have been very satisfied with where Revel has been and continues to go each and every day. Prepare to come and work very hard and enjoy every minute of it!Pros Entreprenurial, do not feel like a number in the computer system, Fantastic culture!Cons Loud working space at times More...
Reviewed on Indeed.com
Operations Manager
Revel is full of amazing, smart and dedicated people! It is challenging and rewarding work, I learn everyday and my efforts and accomplishments are valued and rewarded. All of this, plus killer benefits and perks. Free lunch people! More...
Reviewed on Indeed.com
Trainer
Our Point Of Sale is the best in class and our employees take pride in being a "Reveler"! We are a mission-driven company culture, with many opportunities for career advancement and great colleagues. We have a challenging work environment as we work toward our exciting goals but we also have a very supportive environment. Overall, Revel is a great place to work.Pros Absolutely fantastic product! Lively work culture. Collaborative colleagues.Cons The break room is full of fabulous snacks, this is only a con for those of us who love to snack too much! More...
Reviewed on Indeed.com
Sales Executive
I just started working at revel a few months ago and so far I really love the SF startup culture and team spirit. In the last few months I have been here I cannot believe how fast we are growing and it seems that we are only getting more and more sales everyday. Can’t wait to see where we are at in a year.Pros Best sales team I’ve ever worked with, bike room available, unlimited vacation.Cons Management sets some really high expectations, there is an extremely high emphasis on making your numbers every month More...
Reviewed on Indeed.com
Sales Representative
Great place to work in SF. I love being so close to downtown not to mention a great place for public transit. Everyone at revel is extremely talented and always willing to help if you need it. Pros Free lunch, great location, amazing co workersCons Long hours, don't always like the catered lunches More...
Reviewed on Indeed.com
Lead Generator
I really love everyone I work with here. Revel does a really good job at hiring young top talent so it is easy to make great things happen with relatively little time. Pros Amazing co workers, free dinner, team outings (giants games etc.)Cons Long over crowded Bart rides in the morning More...
Reviewed on Indeed.com
Sales Executive
Super fun start up in SF. Has ping pong table, free beer and happy hours every Friday. Co-workers are all young professionals and really cool people in general. Pros free lunch, trendy officeCons a lot of change happening in management right now More...
Reviewed on Indeed.com
Sales Executive
Definitely a work hard play hard sales environment here. The VP of sales is high energy and great at leading the team. If you want to make money, and enjoy laid back startup culture this is the place to be. Pros Free lunch, team outtings, amazing and inspiring CEO.Cons Prepare for long hours, especially new hires. More...
Reviewed on Indeed.com
Sales Associate
One of my favorite things about working for Revel, is walking into some of my favorite shops and restaurants and seeing the product in action. It's really nice to hear positive feedback from our customers and it makes me feel like i am really contributing to something amazing. The leadership is awesome, and are always willing to listen and help make the team better. Even the CEO is super friendly and always encouraging everyone.Pros Best co workers ever, great office location, really cool product.Cons Really young co workers, high standard of work expected at all times. More...
Reviewed on Indeed.com
Lead Generation Specialist
This is an amazing startup with unbelievable growth potential. Every day i feel like i have made a difference and contributed to something great. I have been given multiple opportunities to grow within the company, and hard work is always acknowledged and rewarded.Pros Amazing co workers, helpful upper management, great team atmosphere.Cons A lot of trial and error, young employees = inexperience, long hours. More...
Reviewed on Indeed.com
Product Development Manager
Only iPad point of sale company left standing right now. There is a lot of potential for growth in the market right now, so it's an exciting time to be working here. A lot of chatter about being bought out by IBM or Google. It will be interesting to see where that takes the company.... Other than that co workers are amazing, management is good about listening to requests and I've always been given enough time and resources to complete all my work.Pros free lunch, free t-shirts, backpacks and water bottles etc...Cons expect to take late night international calls More...
Reviewed on Indeed.com
Marketing Specialist
if you want to learn a lot and experience authentic startup culture, this is the place for you. Unlimited snacks, catered lunch and dinner, happy hours and team outings. Pros amazing co workers and cultureCons long hours and must be willing to take calls on weekends More...
Reviewed on Indeed.com
Support Agent
Overall Revel was not a bad place to be. Most of the employees were good at their job and decent people. The support team was usually there to back each other up. The Benefits were top notch and the pay was very competitive. Work day was arrive at office check emails and existing tickets then jump in to the phone queue and start handling email cases. Lunch then back to emails and tickets.Pros Benefits, occasional free lunch, time off flexibilityCons fluctuating leadership structure and no true SOP in place More...
Reviewed on Indeed.com
Account Executive
its a great place to work but be ready to work. expected to be at your desk from 8:00-6:00 and available on weekends. in the end, its all about the numbers
Reviewed on Indeed.com
Technical Support Specialist
Fun place with snacks. Catered lunches. Supplied Apple products for work
Reviewed on Indeed.com
