Whitefish Bay
16 customer reviews
Jane Grider
I had an exceptional experience with Oriental Rug Gallery. Hemad made it his mission to help me find the rugs I was looking for. He really cared that I was happy with what we found. His advice on size and look was spot on. I absolutely love the rugs we purchased from him and will definitely go back for more! More...
Reviewed on Facebook
John Haubner
We had a great experience here getting our handmade rug cleaned and wrapped for storage. They were thoughtful, knowledgeable and thorough in dealing with our situation. Outstanding service!
Reviewed on Facebook
Sarah P.
Absolutely gorgeous hand woven rugs at this family run business. Whether you are looking for contemporary colors and patterns, or traditional Persian colors and patterns, or a mix - they can accommodate. We started in Whitefish Bay and experienced five star customer service from the owner, who FaceTimed his family at their other location to find us what we were looking for. Hemad at the Bluemound Rd location was able to find us the exact color and pattern we envisioned, and treated us so very well. The rug fits our foyer perfectly and looks exactly as we hoped. I highly recommend both galleries for any of your rug desires. Trust me, they will find it for you! They will even custom cut the rugs for you if you have a certain length or width you need. We love our new handwoven runner, and will be using Oriental for all of our future needs! Best customer service ever More...
Reviewed on Yelp
Courtney Heath
Fantastic! They did a wonderful job restoring an heirloom rug. Very easy to work with and I was even able to communicate questions via text. It was very cool to learn about the history of the rug and you can tell how passionate they are about what they do. More...
Reviewed on Facebook
Mary McTyeire Radle
Having just moved to the area, I was a bit concerned about finding someone to clean and repair the antique rugs I had just acquired that had been in my childhood home for decades. I spoke with Hemad on the phone and could tell he was very knowledgeable and scheduled a pick up. More...
Reviewed on Facebook
DA NI EL
I enjoyed working with these guys since they have great service and product
Reviewed on Facebook
Nancy Z. Caldwell
Well, let me put it this way. If there was a rating larger than a five, we would have picked it. This company, the beautiful rugs, and the energetic, amiable, customer-oriented Hemad deserve a whole bundle of stars! !! Hemad clearly loves his work and is proud of the products and their sources. We learned so much and enjoyed every minute of our purchase. An excellent choice! We will be back! More...
Reviewed on Facebook
Rosemary Anshus
Beautiful rug gallery, excellent customer service and product knowledge. If you love quality rugs, you will love this place!
Reviewed on Facebook
Judi H.
Wonderful people to deal with. We are leaving Wisconsin and they made our experience getting our rugs ready for the move so easy Wish I had known about them before. They are what customer service is all about. Give them a try. You will be happy you did ! More...
Reviewed on Yellow Pages
Ciera B.
I was in need of a place to take my oriental rug to be professionally cleaned and was overwhelmed with the amount of places to take it. Â When I called to inquire about pricing I was extremely happy with the great customer service and help with my questions. Â They have beautiful rugs in store and I know my rug will be cleaned with lots of care. Â Great overall experience and would recommend their products and cleaning services to others! More...
Reviewed on Yelp
Michael M.
Cool place, awesome rugs - kids love running/jumping around on them. Â Hemad was very professional and I definitely would recommend paying him a visit if you are shopping for oriental carpet. Â We love our new rug.
Reviewed on Yelp
Dave N.
Excellent service and price. Hamid and his staff did a great job. I love the way my rug turned out. Thank you!
Reviewed on Yelp
Linda Dulak Chadwick
Excellent service! The family is very knowledgeable and helped us select a beautiful rug that was in our price point and worked extremely well in our living space.
Reviewed on Facebook
Sepi C.
I've been to other rug stores in the city and wish I wouldn't have wasted my time. Â My experience with Oriental Rug Gallery is beyond compare. Selection and prices were fantastic, but beyond that dealing with them was a dream. Â They weren't pushy at all (which I certainly felt like I was an imposition on a few other stores), they were patient working with me and my budget to find the perfect rug for my living room. Â What's more... they cleaned and repaired a rug another rug of mine restoring it back to it's original glory! Â I will definitely be back for a couple more pieces for my bedrooms. If you're looking for a new rug, or have any cleaning or repair needs look no further. Everyone here is very knowledgeable and very pleasant to work with. Â You can definitely tell they take pride in what they do. More...
Reviewed on Yelp
Mark H.
I purchased a rug from Oriental Rug Gallery located at 11005 West Bluemound Rd. I was impressed with the store's selection and quality. The staff is very knowledgeable and professional. The rug I purchased is 100% wool. If you are looking to buy a quality rug I would recommend Oriental Rug Gallery on 11005 West Bluemound Rd. More...
Reviewed on Yellow Pages
Aaron Gersonde
Great service and selection! Best in Wisconsin hands down!
Reviewed on Facebook