ONPATROL, INC.
Multiple locations
(23)
Multiple locations
(23)
Call us! Read the phone number: (five.one.zero) nine.nine.nine - five.one.three.three.
We've redefined customer service excellence, setting us apart from large corporate security companies. Here's why our approach is more valuable:
* Personalized Service: Unlike large corporations, we take the time to get to know you and your specific security needs.
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23 customer reviews
Jay Gee
Security Guard Services
Miguel is Great! Profesional, straight forward & friendly (Will edit this review after the event). Thank you!
Elsa
ONPATROL staff were very professional. Miguel went above and beyond to ensure that we were safe and protected. I fully recommend their services and I plan to use them again when needed in the future.
Teyana Harrison
On Patrol was prompt, vigilant, professional and a pleasure to work with, reporting observations throughout shifts.
Pross
Security Guard Services
Great service. Came last minute with excellent customer service. Very professional team. Will be working with them again.
Hilary Cooper
Security Guard Services
Miguel was super responsive and was able to provide us with security within 24 hours. I am still using ONPATROL services and am very satisfied.
Evan Panzarino
Bodyguard Services
Clear, concise, and competent. On patrol asks essential questions and goes the extra mile to get the job done. Solid dudes, incredible workers.
Sheryl
They are a 5 star security service because they care. They provided security from 9pm-6am at the hotel and parking lots in South San Francisco. I liked that they texted me when they arrived to check in and reported back at 6am and the best part was the reports came back as “no incident”. The presence of security made all the difference for our event. Thank you More...
Celeste Winkle
Conrad was incredible! So nice and helpful.
NorCal Punjabis
OnPatrol did a phenomenal job in helping us run our event by checking all attendees with pat downs and wand scans. They were very cooperative and did a great job ensuring everything went safely. Will be sure to reach out again for future security needs. More...
Jeff
Security Guard Services
⭐️⭐️⭐️⭐️⭐️When I hired them I had the best experience I could have asked, they were on time, made sure they knew all the details. At my event all my family members complimented me on how well the security was. Definitely hiring them for my next event! More...
Mauricio
We needed a roving patrol service for nighttime security at our commercial buildings, and I’ve been very impressed with them so far. Quick to respond and ready to roll, their security patrol guard has been providing us an effective and watchful presence. Their immediate availability and dedication made them our go-to for ongoing security. Highly impressed! More...
Emily Thompson
We needed to find a company to provide vehicle security patrols for out parking lots and Miguel was very flexible with helping us meet our insurance requirements. I’m glad I found him because he’s professional, quick to respond, and makes sure our employees and customers are safe. We're very happy with them, and we're probably keeping them around for awhile. More...
Andrew Prop Shop Richmond
Security Guard Services
You guys did a wonderful job and I will definitely only be using your company for the events we throw. I forgot the name of the security guard who was working that night but he was very professional and definitely had a lot of pride in his duty of work and I felt very comfortable knowing he was there. Thanks again and I look forward to working with you in the future. More...
Sandra Magana
I am so impressed with the professionalism and quality. Miguel was friendly and just so helpful. He went out of his way to provide our event with the right amount of security. I will definitely be using him for future events More...
Starlink Events Inc.
Wow I have so many amazing things to say about ONPATROL Security Services but I will keep it short. First, I will start by saying that Officer Baltierra makes his command presence known. Our guest felt really safe by having his security officers at Starlinks event. ONPATROL security services provide professionalism, safety and definitely represents their mission and values. Very proud of making the decision on using them for an event. Officer Baltierra was very communicative and informed staff throughout the whole process with details and recommendations for safety. If you’re looking for someone to hire for your event don’t hesitate to contact ONPATROL SECURITY SERVICES. More...
Donald Payne
Security Guard Services
Not only did ONPATROL arrive early but they were able to accommodate my company for an extra hour of time with a short notice. They did a great job Insuring the safety and integrity of our event. More...
Martin Schmidt-Bleek
Security Guard Services
Miguel reacted very quickly and was able to work for us at short notice. He was very responsive, polite and attentive. He even went out of his way to buy something for us on his way to work. His work was excellent. Highly recommended! More...
Mechelle
Security Guard Services
Miguel, owner of OnPatrol Inc., was professional and timely in communication and in providing private security services for our church event. Specifically, the layout of company’s invoice was clear, concise, and accurately captured the description and cost of security services rendered. Furthermore, the process for payment remittance was seamless and secure. More...
Jee Seong Kim
Security Guard Services
This is my first time I needed a bodyguard and I was initially hesitant to get a bodyguard. But Miguel was able to walk me through process and made the process less daunting.
I know this was a last minute hire but I was impressed with the Miguel's quick thinking, absolute professionalism, and constant vigilance. He handled situations independently and interacted professionally with guests. Highly recommend ONPATROL'S reliable and courteous service.
More...
ZRooby
Security Guard Services
This a review for Onpatrol, and for our bodyguard Miguel.
The communication, since the beginning was exceptional and very professional.
They focused in what service we needed and gave options and advices about what we will expect before, during and after the service.
Nothing made us to feel more than safe that have a bodyguard that know his job and how keep us safe against any threat or unsafe situation.
Definitely, we will call Miguel back to asking for his service.
More...
Roger Smith
Security Guard Services
This company was truly reliable and responsible in delivering their service. I'll definitely hire them again. They ensured my construction site was well-secured, keeping trespassers out effectively.
Simon
Great service, Miguel was easy to talk to. Will hire again.
Kaushik Macherla
Security Guard Services
We hired security officers for our event and had a great experience. Miguel is very response, on time and provided great service. I would definitely recommend ONPatrol! More...
What do you love most about your job?
What I love most about my job is the camaraderie, the people I work with, and the skills I develop from training. The satisfaction would come from being able to help people find answers to their questions, solve problems, and make their lives a bit easier. It's all about being a useful and reliable resource.
What inspired you to start your own business?
As an entrepreneur with a strong foundation in Criminal Justice, including a Bachelor of Science from San Diego State and a PC 832 certificate from the Alameda County Sheriff's Office Police Academy, I've always been passionate about law enforcement. However, I made a conscious choice to chart my path in the security industry as an independent business owner.
With over a decade of experience in the security field, I've built a business that's not just about providing top-notch security services; it's about independence and the satisfaction of being the master of my own destiny. It's about ensuring that every client knows they have a partner they can rely on, one who is deeply committed to their safety.
My journey in the security industry is a path I walk with pride, determination, and a commitment to making a meaningful impact. It's not just a job; it's my passion, my independence, and my way of making the world a safer place.
Why should our clients choose you?
Choosing us as your security provider is a smart decision for three compelling reasons:
1. Personalized Customer Service: We're not just another faceless corporation. When you call us, you'll reach the owner of the company. No more navigating through multiple departments to get your questions answered or problems solved. We pride ourselves on delivering maximum customer service with a personal touch.
2. Highly Trained Security Officers: Our commitment to excellence is reflected in our team. Our security officers aren't just guards; they're highly trained professionals. With a college education in the industry, a PC 832 certificate from a police academy, and a background that includes current or retired military personnel and off-duty police officers, you can trust in their expertise.
3. Flexible Contracts: We understand the importance of flexibility. Our contracts are designed to suit your needs, and we don't believe in trapping you with long-term commitments. You can cancel anytime without any contract hassles. We want to make our services as accessible and hassle-free as possible.
In a market saturated with impersonal giants, we stand out as a small, locally-rooted company that prioritizes personal service, highly trained professionals, and contract flexibility. Choosing us means choosing a partner who puts your needs first.
Can you provide your services online or remotely? If so, please add details.
Our online services include:
1. Client Communication: You can easily reach out to us through our website, phone (510)999-5133, or email to discuss your security needs, request information, or inquire about our services. We're dedicated to responding promptly to your inquiries, ensuring that your questions and concerns are addressed.
2. Account Management: Clients have access to an online portal where they can manage their accounts, view service records, and make service requests. This digital platform streamlines administrative tasks and simplifies communication.
3. Virtual Consultations: We offer virtual consultations and meetings for clients who prefer to discuss their security requirements from the comfort of their own location. This allows for personalized planning and coordination without the need for an in-person meeting.
While the core of our services involves on-site security personnel, our commitment to providing online options reflects our dedication to delivering a modern, user-friendly experience for our clients. We understand that accessibility and flexibility are essential in today's fast-paced world.
What changes have you made to keep your customers safe from Covid-19?
The safety and well-being of our clients and security personnel are our top priorities. We've taken several proactive steps to ensure that we provide a secure environment while adhering to COVID-19 safety guidelines.
Our safety measures include:
1. Personal Protective Equipment (PPE): All our security officers are equipped with appropriate PPE, including masks and gloves, to minimize the risk of virus transmission.
2. Social Distancing: Our personnel are trained to maintain a safe distance from others whenever possible. We ensure that our on-site presence doesn't compromise social distancing guidelines.
3. Sanitization: We've increased the frequency of sanitization for our security vehicles and equipment. This includes regular disinfection of high-touch surfaces.
4. Health Screening: Security officers undergo regular health screenings to detect any potential symptoms of COVID-19. Those showing symptoms are immediately placed on leave.
5. Temperature Scans: Upon client request, we have the capability to conduct temperature scans at screening checkpoints. This additional measure helps identify individuals with elevated temperatures, potentially indicative of illness.
6. Client Communication: We maintain open lines of communication with our clients to ensure that any specific COVID-19 protocols or requirements are followed on their premises.
7. Compliance: We strictly adhere to local and national health guidelines and adjust our procedures as needed to align with the latest recommendations.
Our commitment to safety remains unwavering, and we'll continue to adapt to the evolving situation to provide secure and reliable services. Rest assured, we're dedicated to safeguarding your security while keeping the risks of COVID-19 at bay.
Vehicle Patrol Services
We can provide your property with several random vehicle patrol inspections in a marked or unmarked patrol vehicle during the times and days of your preference. During these hours, the security officer will carry out the post instructions that you prefer in accordance with your property’s specific needs.
On-site Vehicle Patrol Officers
ONPATROL will provide your property with one marked onsite vehicle patrol officer during the times and days of your preference. During these hours, the security officer will continuously patrol around your property and will carry out the post instructions that you prefer in accordance with your property’s specific needs.
Security Officers
We can provide your property with several armed or unarmed security officers during the time and days of your preference. During these hours, the security officer will carry out the post instructions that you prefer in accordance with your property’s specific needs. Security Officers act as visible deterrents to crime as well as on-site eyes and ears for the safety of your property, employees, and customers. Our Officers undergo a criminal history background through the California Department of Justice and the FBI. They have received training before being hired and continue to receive training during their employment. Our officers create a sense of security and safety for your business, employees, and customers.
Off-Duty Police Officers
At ONPATROL, our Off-Duty Police Officer service sets us apart. We offer the expertise of seasoned law enforcement professionals who protect your property during your preferred hours and days. These off-duty officers conduct continuous patrols, providing a strong deterrent to criminal activity. You can customize security solutions by providing specific post instructions tailored to your property's unique needs.
Special Event Security
Our Special Event Security Services are designed to provide a seamless and secure experience for both hosts and attendees. We understand that every event is unique, and our expert team is here to tailor security measures to your event's specific needs. From conferences to community gatherings, we offer a comprehensive range of specialized security solutions. With ONPATROL, you can count on our highly trained security professionals, unwavering professionalism, and dedication to making your special event a secure and memorable occasion. Contact us today to discuss your event security requirements and discover the peace of mind that ONPATROL's Special Event Security Services can bring to your event.
