Hell's Kitchen
1564 customer reviews
Haim
Beautiful great service very presentable
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customer
Flowers were beautiful as well as the presentation
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customer
Great service The receiver was very happyGreat idea about the photo optionOnly con- too bad I wasn’t able to place same day delivery on Sunday. Instead I had to wait until Monday. Other than that all great More...
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customer
Arrived on time and it was great to get a photo of the arrangement.
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Meggan
Great customer service.
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Patricia Reda
Beautiful and fresh flowers delivered timely. Amazing customer service!
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customer
Super fast delivery with picture updates! Loved the free photo I got to include with the bouquet.
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customer
Top service and quality
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customer
Gorgeous bouquet grabbed attention!
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customer
I the time frame they came through
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Alisa
The flowers were beautiful and the service excellent. I especially liked being informed about the delivery status and receiving a picture of the flowers that were being delivered. Perfect! Thank you
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customer
Recipient was immensely pleased. Easy
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Adam E.
Beautiful bouquet of 30 Roses arrived on time and arranged eloquently. Great price and excellent service!
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Chris C.
Decided to order flowers from them after reading some good reviews on yelp. Ordered a bouquet and vase to be delivered the next morning to my wife at work. They emailed me a photo of the flowers before they left the shop and another email when they had been delivered. Flowers looked great and were delivered in the timeframe I chose. I would definitely use them again. More...
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Saskia
Ode a la Rose is my go-to online flower shop - the best customer service and prettiest bouquets :)
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Annie H.
Beautiful flowers. Great and punctual service.
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Julia
The best florist I have ever used in NYC.
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Nicole Vidor
Excellent service, beautiful flowers, delivered just when they said they would. Ode a la Rose will be my go to flower store in NYC.
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Jennifer
Love the fact that a photo is sent so you know what was delivered. The flowers were beautiful and as described. My friend was so excited about them and raves about how pretty they were.
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Danielle
Beautiful as always! You made my husband’s Godparents day! Thank you!
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Susan Miller
Gorgeous! Exactly as pictured!!
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Suzanne S.
Always a sensational and pleasurable experience. The flowers are spectacular and the service is impeccable --many thanks for your help as always. Bonne Année!!
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MJL
This is the third time that I have used Ode a la Rose and I have been thoroughly pleased each time. The delivery on time was on time and the flowers beautiful. They will be my go fo.
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customer
Well done Ode à la Rose!
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Deborah Dsouza
Excellent service and beautiful flowers
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customer
Fast and Beautiful
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Salifu A.
She loved them.
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customer
My hair and makeup was perfect.
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customer
Great service. Beautiful bouquet. One rose arrive broken.Because I ordered from Chicago and the payment goes to a company outside of the U. S., two of my debit/credit cards blocked payments as potential fraud. When I called customer service, the employee was VERY NICE and informative. She suggested I call my bank and credit card company so one of the could push through the payment, then clicking "back" on my browser (assuming the window/tab was still open) and re-ordering. Instead of going through all that, I just changed my payment method to PayPal. Afterwards I got some calls from my bank accounts questioning the activity, needing me to verify my purchases. That was all kind of a hassle. So if I order again, I will just use PayPal. I'm guessing stuff like this probably happens to customers often. Customer Service provided me information in a cheerful way, but not exactly the most convenient solution to making an online payment to submit the order.But, as I said, the bouquet was pretty and pleasing. It was delivered on time. The flowers lovely as their picture except for the single rose I mentioned, which had snapped off and was just dangling there. More...
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customer
My girlfriend was extremely pleased with the flowers that I got her. The Parisienne/French inspiration behind your service is original and a nice touch considering that we’re taking our first trip to Paris on New Years Day. Thank you for excellent service
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Darlene Markovich
Personalized service and unique offerings.
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customer Anne
Beautiful flowers and service was first class as being ordered from overseas and needed to liaise with florist
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customer
Beautiful Flowers, delivered exactly on time, with good communication throughout the process.
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Carla
Awesome customer service and communications PLUS highest quality Amaryllis that was enjoyed throughly.
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customer
The order was put together very quickly and delivered on time. They were very helpful with follow up questions and the email updates on your order were very helpful and quick. Above all, she loved the beautiful bouquet I sent and the flowers were fresh and lasted a long time. Would definitely recommend them to others More...
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Jasmine
Exactly what I ordered which never happens with any other company. The pictures that were sent to me we’re great and having the option of adding a photo to the gift message is great! Thank you for delivering on time.
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customer
beautiful flowers and excellent customer service. My daughter loved her surprise in Manhattan!
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Mike Tennis
The bouquet was prettier than the one depicted in the photo. It had a seasonal touch to it.
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Julia
Amazing services, but above all beautiful flowers. Thank you!!!
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David
No probs - simple and lovely flowers delivered promptly
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customer
I ordered two dozen white roses to be delivered between 9 am and noon. The flowers arrived at 9:30 and looked great (the delivery person sent me a photo upon delivery).
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rookz
I'm so happy with this service! I put the wrong address in for my girlfriends workplace, and I called and they sorted it out right away and still delivered before schedule. It was a beautiful arrangement, and the packaging is amazing. Will definitely be using again. More...
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customer
Great experience, flowers delivered on time and in good condition.
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Glenn D
Everything online and on the phone was a total pleasure but nothing compared to the rave reaction of the recipient.
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Brianna L.
So I was looking online trying to find a reliable flower service in the city. I contemplated 1800 flowers but it didn't seem as personal. Googled local shops that deliver to midtown and found this location. I placed my order a day before the designated delivery date and everything went smoothly. I actually chose the wrong delivery time, messaged customer service and had a speedy reply where they were able to fix my mistake. Delivery day comes and I was expecting the emailed picture that I unfortunately didn't get, however, the flowers came out lovely ! She loved them and as did I when I saw the presentation. Definitely a reliable company. I would use them again More...
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customer
Beautiful pink roses! My wife just loved them.
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HappyCustomer
I needed to order some flowers to someone in NY. Ode a la Rose sent a picture of the bouquet and sent email updates to keep me in the loop. (The bouquet was gorgeous btw). They also have vases you can add on, which was important to me. If I ever need something like this again, I will definitely use them! More...
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customer
My first time visitor. Sent flowers as a thank you. The order was easy to do and the delivery went off smoothly as well. She loved them; thanks so much!
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customer
the best flower delivery service!!!!1
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customer
Wonderful flowers and excellent service
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