301 South Elm Street, Greensboro, NC
Our platform is Trusted by over 2.5 million customers worldwide. Say goodbye to complex business phone systems. Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful phone system or a larger company looking to scale — Carolina Digital Phone has you covered.
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52 customer reviews
Heidi Edwards
Our business depends on answering the phone. Without MonsterVoIP.com we would have gone out of business during power failures.
Reviewed on Facebook
Ismila Albis
We love the new SD-WAN installed recently that is an Internet failover when our primary internet goes down and uses cellular technology.
Reviewed on Facebook
Marilyn Griffin
Our business has expanded into two other states quickly because of the easy implementation of cloud telephony.
Reviewed on Facebook
Mona Knight
Having MonsterVoIP.com help us expand our business with remote numbers was a game changer.
Reviewed on Facebook
Thelma Hall
We do not know what we would do without remote access to our communications from home and when traveling.
Reviewed on Facebook
Marie Billiot
We switch to MonsterVoIP.com 8 years ago and will never go back to a traditional phone system
Reviewed on Facebook
Janie Watson
We have used the call queue feature in our call centers to help manage large inbound calls to our health department.
Reviewed on Facebook
Paulina White
The call-back feature was a real game changer for us it improves our customer experience.
Reviewed on Facebook
Lynda Howard
The latest release of MonsterVoIP.com's smartphone app makes transferring calls so much easier.
Reviewed on Facebook
Eileen Goley
Having remote workers during the pandemic was a challenge that MonsterVoIP.com helped us overcome quickly and easily.
Reviewed on Facebook
Alma Jefferson
Remote workers are so much happier now they can work from home and still have our business number for outbound calls.
Reviewed on Facebook
Margie Nelson
We will never leave MonsterVoIP.com. The big phone companies will never get our business back.
Reviewed on Facebook
Cheryl Lowe
They offer custom solutions not available by the national players. We left Vonage and will never go back.
Reviewed on Facebook
Linda Larrison
From one business owner to another these guys are the best!
Reviewed on Facebook
Leah Arnold
The price is low and the offer services not available elsewhere
Reviewed on Facebook
Lynette Pope
The best hosted phone service available. So happy we switched 7 years ago. Wish we had sooner.
Reviewed on Facebook
Candace Johnson
Their 22+ years of experience shows when we have problems. They quickly fix any problem within minutes of our call.
Reviewed on Facebook
Alberta Cooper
Our company switched two years ago and wish we had found them 10 years ago.
Reviewed on Facebook
Bobbie Brooks
They have changed the way our business operates. Hybrid workers can easily take their phones home to work.
Reviewed on Facebook
Kay Cox
Working with their onboarding team, they never rushed up to get going fast. They are very patient with our needs.
Reviewed on Facebook
Yazell Maino
I never have to wait on hold. The support engineers know their stuff and solve issues quickly even on the weekends.
Reviewed on Facebook
Norine Chipman
Best overall experience with a cloud-based telephone company. We were shocked when we saw the first month's invoice and thought it was a mistake and they had left something off.
Reviewed on Facebook
Desiree Harvey
Have been with MonsterVoIP.com for more than 6 years and love them
Reviewed on Facebook
Shawnee Mattingly
We love the ability to send text messages from MonsterVoIP.coms' web portal.
Reviewed on Facebook
Clarice Wfalaridt
Having then new eSIM cards in our traveling employees makes us look more professional.
Reviewed on Facebook
Lynn Hill
Having telephone numbers in different cities has allowed us to expand our business quickly by having a local number presence.
Reviewed on Facebook
Kristi Havard
We love having their webphone for making calls from our notebook computers.
Reviewed on Facebook
Nancy Rambert
Having a local company committed to local service made the decision for us to switch to MonsterVoIP.com.
Reviewed on Facebook
Francis Gray
Our Account Executive with MonsterVoIP.com calls us occasionally not to upsell us but just to check on us and we love that relationship.
Reviewed on Facebook
Debbie Soto
We never imagined how much we would have saved if we had not switched to MonsterVoIP.com.
Reviewed on Facebook
Min Girard
Wish we had found MonsterVoIP.com years ago. They helped up make the transition easily.
Reviewed on Facebook
Ladawn Vest
MonsterVoIP.com's senior management gets involved quickly when issues are not resolved quickly
Reviewed on Facebook
Alinau Uharerb
So happy to recommend MonsterVoIP.com, we have 6 locations and 200 employees
Reviewed on Facebook
Julie Stewart
The new headsets we purchased at year-end have made our employees so much more productive.
Reviewed on Facebook
Teisha Burley
Having MonsterVoIP.com's hosted platform has changed the way we do business. We thank them every time they call us.
Reviewed on Facebook
Merri Cheney
The features they offer are far superior to anything we could afford to have in-house. They keep making additional that make our life simpler and easier to manage our growth.
Reviewed on Facebook
Traci Graham
The owner of MonsterVoIP.com is committed to more than just good quality service but exceptional service beyond what we expended.
Reviewed on Facebook
Katherine Mullins
They are obviously not just a reseller of someone else's service. They own their technology and can quickly make changes to help us.
Reviewed on Facebook
Lucille Carpenter
Our owner was originally not in favor of going to the cloud, but now that we have switched he is very happy with the decision.
Reviewed on Facebook
Ruth Green
We are a small customer with only 5 users and have a dedicated voice engineer at MonsterVoIP.com that always answers our calls.
Reviewed on Facebook
Brandy Washington
Great local customer service. They solve our problems quickly and we rarely have any issues.
Reviewed on Facebook
Rose Munoz
Best Value Hosted Telephone Service. We highly recommend them to any business.
Reviewed on Facebook
Karl Jamse
I will never go back to a national VoIP Provider. The MonsterVoIP.com Team rocks
Reviewed on Facebook
Anette Schuster
Best local service available in the State.
Reviewed on Facebook
Johan Atllytchh
I never have to wait on hold. The support engineers know their stuff and solve issues quickly even on the weekends.
Reviewed on Facebook
Melissa Hockaday
I left RingCentral and will never go back. MonsterVoIP.com is the best
Reviewed on Facebook
Lisandra Colella
Will always be a MonsterVoIP.com customer. They are the best at what they do.
Reviewed on Facebook
John Sanders
Highly Recommend MonsterVoIP.com to any business owner. We switch over 10 years ago.
Reviewed on Facebook
Jennifer Fields
Our County Government switch to MonsterVoIP.com three years ago and will renew again in 2 years
Reviewed on Facebook
Sherry Flowers
Our Insurance agency loves the ability to record calls to be Medicare compliant.
Reviewed on Facebook
What do you love most about your job?
Speaking with our customers and not just helping them with their communications needs, but learning a little about what makes them tick. You know, it's one thing to make your customers happy. But, when your customers are so happy with how you treat them that bake you cookies and knit you sweaters, that's what it's all about.
What inspired you to start your own business?
Always fascinated by technology as a young child, I wanted to be just like Steve Jobs and Steve Wozniak of Apple. Learning about the infamous "blue box" and how it made dialing anyone in the world as easy as pushing a few buttons got me hooked. I realized I could harness this power for good and decided then and there to spread the joy of technology with others.
Why should our clients choose you?
Look, you can choose one of those ginormous phone carriers to do business with or you can choose a company that makes you smile all the time. If you call us for support and we sense that you are having a bad day, we will actually tell you a joke to make you laugh.
Knock, Knock... Who’s there?
Cow says.
Cow says who?
No, a cow says mooooo! (We love that one!)
Can you provide your services online or remotely? If so, please add details.
Of course! That's the beauty of Monster VoIP. Not only can we get you set up so that you can work remotely or in a hybrid work environment, we can also do all of the boring setup stuff without having to make you wait around for hours for someone to track mud through your living room!
What changes have you made to keep your customers safe from Covid-19?
The good news is, we really haven't had to do anything. Because we can set up phones from anywhere, so you can work from anywhere, there's really no reason for us to even have to meet in-person. Heck, we were Covid-ready before there even was Covid!
Cloud Telephone Services
Say goodbye to complex business phone systems
Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful phone system or a larger company looking to scale — Carolina Digital Phone has you covered.
Voice over IP
A feature-rich business phone system.
Give your company the calling functionality, agility, and support it needs to excel in the digital age with Carolina Digital Phone's powerful cloud PBX system.
A business phone system that supports your workflows
Unlock the full potential of your business phone system with a feature-rich and customizable cloud PBX solution.
Fully Customizable to your needs
From voicemail, and hold music, to call forwarding, elevating the customer experience is easier than ever thanks to a powerful set of customizable features.
Compatible with 50+ different brands
Whether you're with Cisco, Poly, ShoreTel, Panasonic, or someone else, Carolina Digital Phone is compatible with the brands you trust.
Embrace unified communications
Deploy a scalable, feature-rich, integration-friendly phone system that keeps employees connected and productive from anywhere.