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M

MOLLY MAID of NW Gwinnett County

Suwanee

(830)
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Reviews (830)

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5/5

830 customer reviews

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27 July 2019

Vernell and Stephanie are the best. Always do whatever I ask.

Reviewed on Facebook

25 July 2019

Reliable, trustworthy and consistently good cleanings. I would recommend Molly Maid to anyone.

Reviewed on Facebook

24 July 2019

First time I've used them and they came when they said they would, did what they said they would, and charged what they said they would. I would recommend them to anyone and already have. More...

Reviewed on Yelp

24 July 2019

I requested a quote online for my parent's house and someone called me very shortly after to set up the appointment. Until now, my mom has never agreed to using a house cleaning service because she never trusted that anyone could do a better job than her. Well, the ladies showed up on time and did a great job! They got blinds, appliances, ceiling fans, etc. And on top of that, they were incredibly efficient with their time and finished the deep clean quicker than anticipated. My mom is super happy and plans to hire them again in the future. The office staff called me afterwards to ask how everything went and to confirm billing information before pushing the charge through, which I appreciated. Overall, everyone we interacted with was friendly and professional, and they did a great job! More...

Reviewed on Yelp

24 July 2019

Met Raquel and Brianna today (team 58), great gals-very efficient and the house looks great!  They are both so nice and always have a smile on their face.  Thank you very much!

Reviewed on Yelp

23 July 2019

I use Molly maid service when I have to accommodate  friends form overseas come to visit me. I also use their service for before & after get together  events . I am very happy with the service they rendered and recommended my friends and family to use Molly maid. More...

Reviewed on Yelp

21 July 2019

I love Molly Maids! Only once did I have to ask The Girls to do something over since the task was not done the way I had asked. ..ONLY ONCE! They do not need supervision, they have their own routine.They are usually very professional and I really like that.If I ever have a question or a concern, one phone call & it's taken care of! More...

Reviewed on Yelp

21 July 2019

Marta and Silvia (Team #3) did a thorough clean of my condo and left me fully satisfied. They even washed the one coffee cup that was sitting next to my sink! Yes, they are more expensive than other services in the area, but you get what you pay for. And I got a very clean condo to live in!!! More...

Reviewed on Yelp

21 July 2019

Reliable and very well done!

Reviewed on Facebook

19 July 2019

To the point, fast and courteous gals.

Reviewed on Facebook

19 July 2019

Amber and Dina did a great job on our house.  Everything is so clean, spotless, and smelling good when they leave.  They were friendly, helpful, and caring.  We highly recommend them.  Sharon and Art More...

Reviewed on Yelp

18 July 2019

The team is always amazing! Always a great clean! We use this company for all our move out cleans! I have tried so many places over the years, but I still have not found anyone better than Molly Maid Of Treasure Valley! From the ladies in the office to the cleaning to the follow up on how we liked it, we are not using anyone else! I can trust this business and I would recommend to everyone! Susan Sackett Row Properties Boise, Idaho More...

Reviewed on Facebook

17 July 2019

Thorough and reasonable. Good service at a good price. Organized and Efficient.

Reviewed on Yelp

17 July 2019

I have group”14, Sonia and Lourdes. They are professional and do a wonderful job

Reviewed on Facebook

17 July 2019

From the very first appointment with Adam, I have been impressed with Molly Maid. They are professional and courteous, and their ladies do a fantastic cleaning our house. Deborah and Carlissa were here today; they also did our initial deep clean. They are wonderful, kind ladies, and I really enjoyed having both of them in my house. Thanks Molly Maid for setting your company apart from other cleaning companies (which we've used plenty of before finding Molly Maid)! More...

Reviewed on Facebook

17 July 2019

We have used them for several years and the quality of the service has not diminished one bit. They are both thorough and disciplined in their cleaning techniques.

Reviewed on Facebook

17 July 2019

Very pleased with Molly Maid. Have been using at least twenty years. Very kind and considerate and always leave my house sparkling and clean. Thanks for making my life so much easier! Mary Alice Nease in North Little Rock Arkansas! More...

Reviewed on Facebook

17 July 2019

Angelina & Jen did a wonderful job cleaning our home. They were very thorough. Everything was so spotless when they finished. Persistent stains miraculously vanished! More...

Reviewed on Facebook

16 July 2019

I recently requested a cleanup service for from Molly Maid, because I will be leaving for two months and Team# 58 did a wonderful job on my apartment. They came on time and really did a satisfactory job. I highly recommend the team of Raquel and Brianna. More...

Reviewed on Yelp

16 July 2019

We have used Molly Maid for a few years now, and I have to say that they have been consistently reliable in their service.

Reviewed on Yelp

16 July 2019

I'm updating my review after a regroup with the manager. She apologized for the situation and refunded me the oven charge. I appreciate her reaching back out to resolve the issue. Thank you!------------------------------------------------I'm finally writing this review after I did not receive the callback from the manager that was promised...I hired Molly Maid to clean my old apartment after I moved out to prepare for the next tenants. They quoted me @ 2 hours and asked that I run the "self clean" on my oven otherwise it would be an extra charge. Cool. I asked them to call 15 minutes before arrival since they provide a 2 hour window & I don't live there anymore. They confirmed they would & then called me the day of the appointment to say they had arrived instead of the instructions I gave them.Once my fiancé arrived to let them in, he asked them NOT to clean the oven because we hadn't had time to run the self clean with being busy moving. The cleaning person said 'oh don't worry about it', so he said okay thanks.I was supposed to receive a call when they finished so that we could go back and lock up the apartment. They did NOT call.Once we went back that afternoon to check on the apartment & give the keys to the landlord for a final goodbye, I noticed the walls had some cobwebs still on them & the bathroom tub didn't look clean or floor vacuumed in that area, which was very disappointing.I received NO receipt for the services either & it wasn't until I saw my bank statement that I realized I hadn't gotten anything. Also, I felt the charge of $239 was a bit steep for what I was originally quoted. So that's when I called...I called their office & calmly explained I wanted to discuss a few things regarding my previous appointment that I wasn't satisfied with. The manager was VERY rude and kept saying well it's 2 weeks later now & you didn't call earlier; well it's 2 weeks later now & the staff won't remember you. When I brought up the oven, she said I should have called the office, not communicate it to the cleaning team. I am NOT responsible to know the hierarchy of your company. Successful communication of the customer needs with the "correct" staffperson is YOUR responsibility.She didn't even attempt to resolve the issue to keep a customer for the future. And by that response, it was telling me that my dissatisfaction didn't matter and she didn't believe what I was telling her.So... I will never use this service again. I hope the $50 oven fee was worth it for you. More...

Reviewed on Yelp

16 July 2019

Our team does a great job cleaning!

Reviewed on Facebook

15 July 2019

My husband surprised me with a cleaning and was I ridiculously grateful! I am almost nine months pregnant and let's just say cleaning has not been one of my strong points lately! Thank you team #14!

Reviewed on Yelp

15 July 2019

They have been cleaning my house for over 3 years. They are thorough. Clean baseboards, ceiling fans, blinds, clean floors, make beds. They always take out all the trash and replace with new bags. Vacuum. Clean bathrooms thoroughly. They are always friendly and respectful. They have never charged more than I was quoted. The office staff are very nice people and they always call me back promptly if I need to leave a message or have a request. I am very happy with their service. More...

Reviewed on Facebook

14 July 2019

Lynnwood Molly Maids has done a great job for me for the past two years.  They are flexible work with my busy schedule when I need to change my clean date.  All the teams have been polite and do a thorough job. More...

Reviewed on Yelp

12 July 2019

Molly Maids has cleaned our home for several years. It’s always a pleasant experience to come home to a clean home!

Reviewed on Facebook

12 July 2019

This service is fabulous and I don't think I will ever use another! The ladies were on time, very friendly and VERY thorough. The supervisor came to see if they needed anything and the man that gave me the estimate was super too! Great service all the way around. Definitely recommend them. More...

Reviewed on Facebook

11 July 2019

We called Molly Maid for a move-out deep clean. Faye called me back nearly within an hour of my request, provided details of their cleaning service, and was able to schedule a time to come in. They did a wonderful job! It took them two hours total, and was reasonably priced. They helped me avoid getting a cleaning fee upon moving out of my apartment! Thank you, Faye, and your crew! Will definitely be using your company again in the future. More...

Reviewed on Yelp

10 July 2019

Can't say enough great things about Alysia and Kaley who came to clean my house as a pleasant surprise!  Best gift ever! !!  Need a great idea for a birthday or anniversary or just to say thank you to someone - well this is AWESOME!  They did such a thorough job, very professional, kind, polite, and happy team that did a phenomenal job.  I will definitely be setting up a regular service and highly recommend them!  Thanks again!! More...

Reviewed on Yelp

10 July 2019

Just used them for a deep cleaning! It looks amazing! Maricela and Liliana did awesome! Team #2 did so good! I’m very impressed and thankful!

Reviewed on Facebook

9 July 2019

First time using Molly Maid service for company coming.  They were thorough, efficient and friendly.  I was pleased, and am thinking about using them on a more regular basis.

Reviewed on Yelp

9 July 2019

I have been using Molly Maid of Wilmington for almost 5 years and am very pleased, and I admit I am quite picky.  They are always on time, they don't rush around, they are careful about protecting our home while leaving it clean and tidy.  My stainless always looks amazing after Molly Maid day.  Because of our great experience with our team here in Wilmington we tried using them in another city and were not as pleased.  The Wilmington office seems to be well organized, and they communicate well and are great to work with! More...

Reviewed on Yelp

8 July 2019

Sandra and Lupita (RT #6) did a wonderful job. We have a dog and kids, so they had their work cut out for them. Looked great. So nice to come home to a clean house! More...

Reviewed on Facebook

7 July 2019

Molly Maid is dependable their employees are efficient and thorough

Reviewed on Facebook

7 July 2019

I have used Molly Maid for several years, and am generally pleased with their house cleaning. This last week, I had one of the best cleaning teams I’ve had in a while. Siomara and Jessica did a great job! I would like to have this team every time. More...

Reviewed on Facebook

6 July 2019

I'd like to add to the review we wrote for Molly Maid of South Silicon Valley last year. It's now been around 4 years that we've been using their service, and it has always been outstanding. Never a problem, always trustworthy, great effort made to make and keep us happy as customers. Ongoing satisfaction level is very high. Recommended without hesitation! A+ More...

Reviewed on Yelp

5 July 2019

We hired Molly Maid to do a deep clean last week and Team 25 did an amazing job. I think I could get used to this

Reviewed on Facebook

5 July 2019

Love this crew! They always leave my house sparklingly! Such a nice feeling to come home and have everything clean.

Reviewed on Facebook

3 July 2019

Team 12 did a wonderful job this morning! Thank you. The house looks and smells so nice.

Reviewed on Facebook

3 July 2019

I just love my team! Elvira is great to work with, personable and warm. They take great pride in their work and its always so nice to come into the smell of a clean house! I highly recommend them:)

Reviewed on Facebook

3 July 2019

Angela and Lily (Team 2) always do a great job!

Reviewed on Facebook

2 July 2019

I enjoy when Cierra and Michelle come and clean our house. They are efficient and work well as a team, very organized and they do quality cleaning. I am very pleased with my team, and a little disappointed when I do not get them, which is not often. Sincerely, Kathleen Schwager PS What I can add about Mollie Maid is all the employees are trained to clean the same way. Which is nice, they all use the same tools and equipment. Unless you want them to use something else on your counters that you have, they will use that item to clean with, or if you use a certain brand on the floor they will use yours. Just have it ready for them. You can trust them in your home if you are not there. Your home always smells nice and fresh when they are done cleaning. ⭐️⭐️⭐️⭐️⭐️ More...

Reviewed on Facebook

2 July 2019

Team 7 did an excellent job cleaning our home today! They even arranged my kids’ stuffed animals in a cute way. Brought big smiles to their faces. Thanks for your hard work, Teresa and Margarita! More...

Reviewed on Facebook

2 July 2019

Team 12 just came out and spent 4 hours doing amazing things with my home!! Deep cleaning all the places I end up neglecting, they fixed. Baseboards, doors, blinds, windows, tray ceilings, fans, all of it!! They moved things around and cleaned under the furniture. It’s a bit pricey, but, I treat myself once or twice a year. I always know when I call them in they will be professional, courteous, and efficient. More...

Reviewed on Facebook

1 July 2019

Team #8 did a great job cleaning my parent's home. Thank you!

Reviewed on Facebook

1 July 2019

Team 12 was at my home for five hours. They did a wonderful job. Only found a couple of missed spots on living room floor but I'm very satisfied! ! I recommend Molly Maid of Greater Little Rock and will be calling them in the future. More...

Reviewed on Facebook

1 July 2019

I have enjoyed Molly Maid the entire time they have been cleaning my house. Route #5 - Nilka and Manny does a very good job and very attentive to details. My house looks great and I can definitely tell they have been there. More...

Reviewed on Facebook

29 June 2019

Great job cleaning my apartment.

Reviewed on Facebook

28 June 2019

I’ve had team 26, Ada and Andrea, and I cannot tell you how pleased I am!! I’ve had them several times and every time they exceed the time before! ! It is spotless, smells wonderful and this time I was shocked when I realized they cleaned my refrigerator!! Wow!! They do not miss a thing!! THANK YOU!! More...

Reviewed on Facebook

27 June 2019

Team #18, Paty and Carolina did a wonderful job for us.

Reviewed on Facebook